3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Wakefield, Leeds and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Wakefield |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Normanton |
Internet | |
| Normanton |
Internet | |
| Leeds |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@aisha05920164 @ThreeUKSupport Willing to bet they tell you it’s a local problem. Only short term and that 3G is the saviour!
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john normington
(@johnnormington) reported
from
Rothwell, England
@ThreeUKSupport Hi, On web chat, it was about poor and bully service in your Castleford store when we called in to see about a new contract. Your customer complaints dealt with it. Your colleague said someone would sort out a new deal. Thanks.
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john normington
(@johnnormington) reported
from
Rothwell, England
Spent most of the day trying to sort out a continuation of our @ThreeUK mobile contract. Got extremely bad service in the Castleford store, walked out after the supervisor/manager tried to bully us into a worse contract. Complained to @ThreeUK. Still no better contract offered.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @natedog_1980 Oh look. Another localised issue with 4G. When are @ThreeUKSupport going to grow a pair and admit they have a National 4G issue you it’s abused customers. Time to stop being shambolic charlatans.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @OnlyDancer Someone else being advised to switch to 3G Time to admit you have a problem and stop lying through your teeth. Shameless shambolic charlatans.
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brett Hudson
(@bretthudson8780) reported
from
Doncaster, England
@ThreeUKSupport we recently got the HUAWEI hub with Alexa wi fi . The problem is we are having trouble connecting to the internet tried resetting hub and devices , moving hub around and constantly struggling to get any internet although it says it’s good it isn’t check DM please
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @aisha05920164 Three are a joke. They lie, break promises and do not care about their customers. I would advise anyone and everyone to avoid dealing with this set of shambolic charlatans. Do not believe when they tell you that turning off 4G is the answer to your problems. It’s just a lie.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUKSupport @paulwilliamsonx That was my issue for months. If they had told me there was an issue I could have worked with it.
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Dean Booth
(@deanbooth1985) reported
from
Leeds, England
@ThreeUKSupport Good afternoon. I sent a DM regarding and issue with my phone. Could someone please get back to it. Thanks
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The Capp's
(@glennemmajess) reported
from
Doncaster, England
@ThreeUKSupport is there a problem with mobile data in DN3 as my daughter hasn't been able to use any since Monday.
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @ciaranphillips Don’t listen to them. By suggesting that the fault is a local one and that 3G is a ‘fix’ they are abusing your trust as a customer. You need to avoid any further dealings with these shambolic charlatans.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUKSupport @paulwilliamsonx Words can’t describe how much bad feeling I have towards the company.
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Academe IT Ltd
(@AcademeIt) reported
from
Leeds, England
My @ThreeUK signal is always really bad in Leeds. 😡
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Matt Stevens
(@MattMStevens1) reported
from
Leeds, England
I hate being with @ThreeUK the worst network provider I've ever been with
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Mariusz Olejarz
(@Mariusz4877) reported
from
Doncaster, England
@ThreeUKSupport Sorry this is not my phone problem. This happens to quite a few people with 3 network.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @paulwilliamsonx Another local issue
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport So tell me. Why are you lying to customers that 4G outages are local problems, convincing people to turn off 4G and switch to 3G is a terrible solution - which you seem to be proud to have ‘fixed’ @ThreeUK Trule are a set of shambolic charlatans
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @paulwilliamsonx @ThreeUKSupport Sorry about your signal issues - but I’m afraid the current precipitation is the wrong kind of rain!
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The Tapeworm
(@thetapeworm) reported
from
Kirkhamgate, England
@Wilko_UK @ThreeUK @ThreeUKSupport @Three_Is_Broken Hi, it does pop back now and again and it's been hard reset a few times without it restoring things - I'm blighted with an underlying network issue apparently. Currently using 3G anyway.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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SENCo Bab
(@SencoBab) reported
@ThreeUKSupport Yes, I called today and spoke to Shreyas about the poor connection on my mobile broadband. He said there are works in my area for the next 7 days and would refund me £6.70, then offered me £7.75. I asked to complain and he said he could not give me the refund if I complained.
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Andrew
(@Andywalker1985) reported
@Shaunjenks @ThreeUKSupport Didn’t think you would get that speed with three. The last time I used them they was terrible, might have to give them another go
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SENCo Bab
(@SencoBab) reported
@ThreeUK furious that your customer service rep has told me I will not get a refund for the poor broadband connection owing to works in my area if I make a complaint. Please contact me
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Dr Kevin Nicholas Baker
(@KevinNicholasB2) reported
@ThreeUKSupport Still no resolution and terrible customer service from @ThreeUK - so disappointing as have been a customer for 12 years - issue is I was randomly upgraded by a shop - even through I had never been there - will need to seek external help to resolve this mess...
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FTTP Pro
(@fttppro) reported
@Shaunjenks @ThreeUK @ThreeUKSupport That’s good to hear the latter is not far from me! Yes I suspected it may be a backhaul capacity issue which would explain the 5G speeds not getting any higher than 250ish and the high latency at peak times.
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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Rob
(@Vess_R) reported
@ThreeUK @samaritans Hi. There seems to be a network issue where unable to connect. Went to a local store and they said there had been issues since Friday. How come there is no notification of this and when doing checker it says no issue with network?
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Kandish Mohammadi
(@Kandish28082631) reported
@ThreeUK @ThreeUKSupport My phone slows down and not connects to 5G even 4G. Please check it out for Erdington area in Birmingham
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Jamie Powell
(@elixier30) reported
@wajid7790 @VodafoneUK @ThreeUK You should try reading the reviews before signing up with either of those networks. Vodafone have the worst customer service out right and don't even get me started on three. If you want a decent serviced move to EE, you get what you paid for!