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3 (Three)

3 (Three) outages and service status in Pontefract, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 75% Internet (75%)
  • 25% Phone (25%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontefract, England

The most recent 3 (Three) outage reports came from the following cities: Leeds, and Normanton.

CityProblem TypeReport Time
Leeds Internet 13 days ago
Leeds Internet 13 days ago
Leeds Internet 24 days ago
Normanton Phone 27 days ago
Normanton Internet 1 month ago
Normanton TV 1 month ago

Community Discussion

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3 (Three) Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • Rosscopco
    Ross Murgatroyd (@Rosscopco) reported from Leeds, England

    @ThreeUK @ThreeUKSupport still, after years of promises that the problem is being looked at, the data rate in Leeds Centre is non existent. My phone is unusable without WiFi for 8 hours a day. I've resorted to using @VodafoneUK. I've still almost another year of my contract 😡

  • b3njaminben
    ben (@b3njaminben) reported from Leeds, England

    what ******** @ThreeUK ending international roaming?? hope whoever’s dumb idea that was DIES! the cheek of it honestly

  • DeanBray1
    Dean Bray (@DeanBray1) reported from Leeds, England

    I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?

  • Bra1nK
    Brian Kelly (@Bra1nK) reported from Leeds, England

    looks like @threeuk is down here in Leeds I'm on @iD_Mobile_UK and there's no mobile data although calling seems ok #ThreeDown

  • glennemmajess
    The Capp's (@glennemmajess) reported from Doncaster, England

    @ThreeUKSupport is there a problem with mobile data in DN3 as my daughter hasn't been able to use any since Monday.

  • PvtPepper
    Ian (@PvtPepper) reported from Leeds, England

    @rickyrob1970 @ThreeUKSupport Same here. Very poor signal in the centre of Leeds ,which is supposed to be the countries fourth city.

  • DeanyDeany
    Deany Hawley (@DeanyDeany) reported from Leeds, England

    @ThreeUKSupport @ciaranphillips Don’t listen to them. By suggesting that the fault is a local one and that 3G is a ‘fix’ they are abusing your trust as a customer. You need to avoid any further dealings with these shambolic charlatans.

  • Stevros1988
    Daniel Stevanato (@Stevros1988) reported from Leeds, England

    @ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.

  • deanbooth1985
    Dean Booth (@deanbooth1985) reported from Leeds, England

    @ThreeUKSupport Good afternoon. I sent a DM regarding and issue with my phone. Could someone please get back to it. Thanks

  • themoneyshed
    Jon | The Money Shed (@themoneyshed) reported from Leeds, England

    @AndyCleverCash @ThreeUK I had to move to o2 as three don’t support Apple watches

  • parky1021
    simon parkinson (@parky1021) reported from Barnsley, England

    @ThreeUK worst customer service I’ve ever encountered place an order for a new contract yesterday morning as well as paying 49 quid up front and 3 separate people I’ve spoke to haven’t a clue when my phone will be delivered after I was told it would be here today

  • MrAntony
    Antony (@MrAntony) reported from Leeds, England

    Here’s hoping that in 2020 @ThreeUK sort out their terrible 4G in leeds. So so bad.

  • LRobson79
    Liz Robson (@LRobson79) reported from Altofts, England

    @ThreeUK Why does it say on your website no issues when we are all clearly having issues x

  • DeanyDeany
    Deany Hawley (@DeanyDeany) reported from Leeds, England

    So @ThreeUKSupport @ThreeUK are in the habit of lying to customers it would appear. As a customer of 10 years I’d expect more from them.

  • Shammz006
    SHAM_006 (@Shammz006) reported from Wakefield, England

    @ThreeUKSupport Why can I not send or receive ANY texts. Your customer service representative couldn’t tell me why. She said it could be that I have gone over my allowance. I have unlimited text allowance. You love fobbing customers off, we are not stupid! Just be honest

  • MaxTallant22
    Max (@MaxTallant22) reported from Wakefield, England

    @ThreeUKSupport just got a sim only package with yourselves but reception/mobile data seems to be incredibly slow? Got my works phone which is with Vodafone and no issue their? Could you advise please, got my sim only in the new iPhone mini, thanks

  • DeanBray1
    Dean Bray (@DeanBray1) reported from Leeds, England

    If I could give life advice to anybody it would be this; never, ever join @ThreeUK. By far the worst company I have ever dealt with. I was warned and I still did it. Heed my warning!

  • SwiftyAlex
    Alex 🤖 (@SwiftyAlex) reported from Leeds, England

    @ThreeUKSupport Nothing happens, shows all the correct carrier settings in settings but doesn’t show three in the top bar, and I get no signal. I can’t call three from it either :(

  • johnnormington
    john normington (@johnnormington) reported from Rothwell, England

    Spent most of the day trying to sort out a continuation of our @ThreeUK mobile contract. Got extremely bad service in the Castleford store, walked out after the supervisor/manager tried to bully us into a worse contract. Complained to @ThreeUK. Still no better contract offered.

  • huggybecky_1975
    Becky Nicholson (@huggybecky_1975) reported from Leeds, England

    @ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • robj3d3
    Rob Hallam (@robj3d3) reported

    @helloitsolly @MatthewFoxAF @ThreeUK Exactly what I was doing, and apparently that was the problem?

  • pn_d00
    P (@pn_d00) reported

    Hi @ThreeUK, just wondering why I can’t see the £1 cafe nero offer in the three+ app anymore. Has the partnership ended, or is it just a temporary app issue?

  • i_amsochi
    stiches. (@i_amsochi) reported

    @ThreeUK I need help and a quick fix, can someone please get back to me, I have rang you guys so many times and you have been so unhelpful, there has been no resolution and being passed back and forth and would like to escalate/ speak to a manager asap!

  • Scottish_jet_79
    McTebow (@Scottish_jet_79) reported

    @JosefNixon @ThreeUK it’s really awful :-(

  • JurateJW
    JurateW #FBPE 🇪🇺🇪🇺🔶️💙 (@JurateJW) reported

    .Is @ThreeUK @ThreeUKSupport the WORST network in the UK? There's no reception in half of London. A complete joke. #MOBILE #complaint

  • EngagesBrain
    🕹️ EᑎGᗩGEᔕᗷᖇᗩIᑎ 🎮 (@EngagesBrain) reported

    @robj3d3 @ThreeUK Does your phone support eSIM? If so, no need to wait for one to arrive in the post.

  • keanie14
    David McKean (@keanie14) reported

    @threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.

  • Matts_Tweeting
    Matt🦻 (@Matts_Tweeting) reported

    terrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile

  • JadeThinksALot
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🍉 Jade 🇵🇸 (@JadeThinksALot) reported

    @ThreeUK won’t be keeping me as a customer. Reception is crap and the Nero coffee was the one redeemer. Now it’s £2 and can only claim within the hour, if you wait too long all the codes are gone. Useless.

  • DebHiton
    Deb Hiton (@DebHiton) reported

    @ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!