1. Home
  2. Companies
  3. 3 (Three)
  4. Pontefract, England
3 (Three)

3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Pontefract, England

The most recent 3 (Three) outage reports came from the following cities: Barnsley, Leeds, Normanton, Castleford, and Wakefield.

CityProblem TypeReport Time
Barnsley Internet 15 hours ago
Leeds Internet 2 days ago
Normanton Internet 7 days ago
Normanton Internet 12 days ago
Leeds Internet 12 days ago
Normanton Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • _thalamus
    Will Tisdale 🎗🏳️‍🌈 (@_thalamus) reported from Selby, England

    @ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.

  • huggybecky_1975
    Becky Nicholson (@huggybecky_1975) reported from Leeds, England

    @ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.

  • rosieintheuk
    Rosie Tran (@rosieintheuk) reported from Leeds, England

    Why is the @ThreeUK signal coverage in Leeds City Centre so abysmal? 😭

  • CyberCrag
    CyberCrag (@CyberCrag) reported from Ouzlewell Green, England

    @ThreeUKSupport @G0thicwarri0r94 “We won’t discuss the location of masts with you” You’re coming across really poorly, maybe customer service isn’t for you.

  • CyberCrag
    CyberCrag (@CyberCrag) reported from Ouzlewell Green, England

    @ThreeUKSupport @JosephR31 Fraser, you’ve said the same thing for three years. You’re never going to support it. Stop lying to customers you repulsive human being.

  • AcademeIt
    Academe IT Ltd (@AcademeIt) reported from Leeds, England

    My @ThreeUK signal is always really bad in Leeds. 😡

  • thetapeworm
    The Tapeworm (@thetapeworm) reported from Kirkhamgate, England

    @Wilko_UK @ThreeUK @ThreeUKSupport @Three_Is_Broken Hi, it does pop back now and again and it's been hard reset a few times without it restoring things - I'm blighted with an underlying network issue apparently. Currently using 3G anyway.

  • DeanBray1
    Dean Bray (@DeanBray1) reported from Leeds, England

    I would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?

  • _Clairew01
    Claire Wilkinson (@_Clairew01) reported from Leeds, England

    @ThreeUK why is my mobile data not working when I leave the house & not using WiFi? Googled but can’t see theres any coverage issues in my area and I’m not out of data?

  • glennemmajess
    The Capp's (@glennemmajess) reported from Doncaster, England

    @ThreeUKSupport is there a problem with mobile data in DN3 as my daughter hasn't been able to use any since Monday.

  • KirstiFindlow
    Kirsti Findlow (@KirstiFindlow) reported from Barnsley, England

    @ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.

  • MattMStevens1
    Matt Stevens (@MattMStevens1) reported from Leeds, England

    I hate being with @ThreeUK the worst network provider I've ever been with

  • _thalamus
    Will Tisdale 🎗🏳️‍🌈 (@_thalamus) reported from Selby, England

    Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.

  • Elli_murphy
    Elli ⭐ (@Elli_murphy) reported from Leeds, England

    @ThreeUKSupport Hi, I've had issues with my network for well over a month now, I've rang three times and they keep saying it will be fixed next week each time. Its not on, I'd like to cancel my contract as this is affecting my work

  • huggybecky_1975
    Becky Nicholson (@huggybecky_1975) reported from Leeds, England

    @ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.

  • AdamJM1986
    Adam (@AdamJM1986) reported from Leeds, England

    @ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.

  • speechlessfm
    Producer Speechless (@speechlessfm) reported from Leeds, England

    @ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl

  • immy15619175
    immy (@immy15619175) reported from Leeds, England

    128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

  • bretthudson8780
    brett Hudson (@bretthudson8780) reported from Doncaster, England

    @ThreeUKSupport we recently got the HUAWEI hub with Alexa wi fi . The problem is we are having trouble connecting to the internet tried resetting hub and devices , moving hub around and constantly struggling to get any internet although it says it’s good it isn’t check DM please

  • DeanBray1
    Dean Bray (@DeanBray1) reported from Leeds, England

    I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BeckiCharlotte_
    Becki Charlotte (@BeckiCharlotte_) reported

    @ThreeUKSupport I’d call and speak to customer services...except I can’t

  • syma80
    syma (@syma80) reported

    @ThreeUK Very disappointed wth the service from @ThreeUK. Awaiting for email confirmation I was promised would be within 24hrs yet 4 days later no response @ThreeUK get back to me ASAP as its affected by mortgage completion & credit file

  • JhorganneC
    Jhorganne Carvalho (@JhorganneC) reported

    @ThreeUK why do I have people ringing me saying the have missed my call when I never rang them? It happened 3 times.

  • BeckiCharlotte_
    Becki Charlotte (@BeckiCharlotte_) reported

    @ThreeUKSupport I’ve never given any incorrect information at all

  • Steve_NHS
    Steve (@Steve_NHS) reported

    @virginmedia service status shows nothing is wrong..only after complaints shows there’s an issue. getting update text 24h later saying all fixed isn’t helpful. I’ve bought a @ThreeUK sim to help, until Virgin contract ends as I need reliability to connect our NHS systems when Virgin is down.

  • BeckiCharlotte_
    Becki Charlotte (@BeckiCharlotte_) reported

    @ThreeUKSupport They all match name, dob, address and memorable name - but apparently because I haven’t made an outbound call over a minute in the last 7 days (apparently calling Three customer service for 20mins yesterday doesn’t count) I can’t be verified to be put through to speak to anyone

  • Ichisdad2
    Ichis dad (@Ichisdad2) reported

    @ThreeUKSupport It's never easy I give uop. I had the app the other day and then the other evening I went to use it and the message was it was unavailable till the next day. When I tried to use it it didn't work. I can get the info I need by 333. I'll reinstall it over the weekend. Thanks v much

  • kebabjones76
    ♡~Donna Mrs Kebab~♡ (@kebabjones76) reported

    @ThreeUKSupport hi I need some help with some direct debits that have come out of my acc.

  • DeiMcL
    Deirdre McLaughlin (@DeiMcL) reported

    @ThreeUKSupport Yes, but by suggesting I pick up a local SIM you are essentially suggesting I find an additional provider when I have paid Three for months without service. Really disappointing options given we are amidst a global pandemic.

  • SpencerGough2
    Spencer Gough (@SpencerGough2) reported

    @ThreeUKSupport I am not a three customer tho and I don’t know what post code was used to take out the acc tho so what do I do now ?