3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Castleford, Normanton, Wakefield and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Castleford |
Phone | |
| Normanton |
Internet | |
| Wakefield |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Normanton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Rosie Tran
(@rosieintheuk) reported
from
Leeds, England
Why is the @ThreeUK signal coverage in Leeds City Centre so abysmal? 😭
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @G0thicwarri0r94 “We won’t discuss the location of masts with you” You’re coming across really poorly, maybe customer service isn’t for you.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
If I could give life advice to anybody it would be this; never, ever join @ThreeUK. By far the worst company I have ever dealt with. I was warned and I still did it. Heed my warning!
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?
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Adam
(@AdamJM1986) reported
from
Leeds, England
@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.
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brett Hudson
(@bretthudson8780) reported
from
Doncaster, England
@ThreeUKSupport we recently got the HUAWEI hub with Alexa wi fi . The problem is we are having trouble connecting to the internet tried resetting hub and devices , moving hub around and constantly struggling to get any internet although it says it’s good it isn’t check DM please
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Elli ⭐
(@Elli_murphy) reported
from
Leeds, England
@ThreeUKSupport Hi, I've had issues with my network for well over a month now, I've rang three times and they keep saying it will be fixed next week each time. Its not on, I'd like to cancel my contract as this is affecting my work
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.
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Kirsti Findlow
(@KirstiFindlow) reported
from
Barnsley, England
@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
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Matt Stevens
(@MattMStevens1) reported
from
Leeds, England
I hate being with @ThreeUK the worst network provider I've ever been with
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Claire Wilkinson
(@_Clairew01) reported
from
Leeds, England
@ThreeUK why is my mobile data not working when I leave the house & not using WiFi? Googled but can’t see theres any coverage issues in my area and I’m not out of data?
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Producer Speechless
(@speechlessfm) reported
from
Leeds, England
@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @JosephR31 Fraser, you’ve said the same thing for three years. You’re never going to support it. Stop lying to customers you repulsive human being.
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The Capp's
(@glennemmajess) reported
from
Doncaster, England
@ThreeUKSupport is there a problem with mobile data in DN3 as my daughter hasn't been able to use any since Monday.
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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The Tapeworm
(@thetapeworm) reported
from
Kirkhamgate, England
@Wilko_UK @ThreeUK @ThreeUKSupport @Three_Is_Broken Hi, it does pop back now and again and it's been hard reset a few times without it restoring things - I'm blighted with an underlying network issue apparently. Currently using 3G anyway.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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B E T H A N Y
(@bethanybean) reported
@ThreeUKSupport hi! I’m abroad and my phone has had no signal since I got here, trying to log in online to check my roaming is set up but it’s sent me a text message authentication code which obviously I can’t get….
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Gerald McBride
(@mc_gerry4872) reported
@ThreeUK Hugely dissapointed with @ThreeUK won a competition on the 3rd August with a supposed delivery date of within 45 days and still not received my prize. Im sure if i went online to buy the same prize id receive it no problem within days. Bad way to treat customers
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Ⓥish
(@VishalKotecha) reported
Seriously @ThreeUK you're ***************. 1st you don't cancel a service I asked you to cancel & continue to take money out my ACC. Then you refuse to refund all of it back, only some, and then you even fail to pay me that back even after me contacting you to confirm. Thieves.
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true. how's trish?🤨 (she/her)
(@charleyg_98) reported
More shocking service from @ThreeUKSupport - the complaint was made in my name, with my phone number, and I've been called twice and been left 2 voicemails about my complaint yet I can't be the one to speak to customer service about my complaint?
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nathan wright
(@nathanwright74) reported
@ThreeUKSupport What’s happening with this ? I’m still getting the same issue
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Ⓥish
(@VishalKotecha) reported
Seriously @ThreeUK your ***************. 1st you don't cancel a service I laid you to cancel & continue to take money out my ACC. Then you refuse to refund all of it back, only some, and then you even fail to pay me that back even after me contacting you to confirm. Thieves.
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Rachael Jenkins
(@rachsamuel) reported
@ThreeUK hi, I’m contacting on behalf of my mother. She is currently abroad- her phone is showing 4G and signal but no messages are sending at all. We have checked data roaming is on. Any ideas what else we can do?
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Vernon De Winnaar
(@Vernatron_) reported
@ThreeUKSupport I have a iphone 13pro max . I would love to switch to 4g really i do. My wifi thing i have with u guys would like to aswell i asked him. But u guys dont do 4g i think cant remember the last i saw 4g or 5g ohh i remember its on my work phone with different network …..
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Chris Johnson
(@geordiechris48) reported
@ThreeUKSupport I've only noticed it an and around my postcode area. No problem with data or texts to my knowledge
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Mawdrigen
(@Mawdrigen) reported
A few years ago I moved my phone from @VodafoneUK to @ThreeUK as I was sick of the formers terrible customer service… now I see they want to merge. :( Who is the new best mobile network?