3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Normanton and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Normanton |
Internet | |
| Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Normanton |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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john normington
(@johnnormington) reported
from
Rothwell, England
Spent most of the day trying to sort out a continuation of our @ThreeUK mobile contract. Got extremely bad service in the Castleford store, walked out after the supervisor/manager tried to bully us into a worse contract. Complained to @ThreeUK. Still no better contract offered.
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Mariusz Olejarz
(@Mariusz4877) reported
from
Doncaster, England
@ThreeUKSupport Sorry this is not my phone problem. This happens to quite a few people with 3 network.
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jeli chong
(@jelichong) reported
from
Leeds, England
@ThreeUK My network still coming and going all day today!! I am not too bothered about that until I need internet for my bus ticket!!! #fixit please!
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUK @ddyson3 We’d all have much more respect for you if you admitted there’s an issue publicly. Might even have made me keep my four accounts with you after 10 years of loyalty.
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Steve
(@stevenoulton) reported
from
Normanton, England
@ThreeUK #threeuk I’ve never experienced a company so bad in my life, on the phone since 1pm & finally get through to the complaints team who made no sense & was so rude, then said I’m cutting the call. Rang back & was informed she needed to leave as she’d gone over her shift 🤬
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Antony
(@MrAntony) reported
from
Leeds, England
Here’s hoping that in 2020 @ThreeUK sort out their terrible 4G in leeds. So so bad.
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Ross Murgatroyd
(@Rosscopco) reported
from
Leeds, England
@ThreeUK @ThreeUKSupport still, after years of promises that the problem is being looked at, the data rate in Leeds Centre is non existent. My phone is unusable without WiFi for 8 hours a day. I've resorted to using @VodafoneUK. I've still almost another year of my contract 😡
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@ThreeUK worst customer service I’ve ever encountered place an order for a new contract yesterday morning as well as paying 49 quid up front and 3 separate people I’ve spoke to haven’t a clue when my phone will be delivered after I was told it would be here today
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@andrewjohnys @ThreeUKSupport @ThreeUK I’d be careful. They won’t think twice about screwing your credit rating up! But if you phone and shout loud enough they’ll either let you leave or give you huge credits. They know it’s broken - just won’t publicly admit it.
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Rahab Behbehani
(@Ra7oobii) reported
from
Leeds, England
Worst mobile network @ThreeUK :)
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport So tell me. Why are you lying to customers that 4G outages are local problems, convincing people to turn off 4G and switch to 3G is a terrible solution - which you seem to be proud to have ‘fixed’ @ThreeUK Trule are a set of shambolic charlatans
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
So @ThreeUKSupport @ThreeUK are in the habit of lying to customers it would appear. As a customer of 10 years I’d expect more from them.
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john normington
(@johnnormington) reported
from
Rothwell, England
@ThreeUKSupport Hi, On web chat, it was about poor and bully service in your Castleford store when we called in to see about a new contract. Your customer complaints dealt with it. Your colleague said someone would sort out a new deal. Thanks.
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Riee 👅
(@marietemitope_) reported
from
Leeds, England
@ThreeUKSupport what is wrong with your network tonight. Cant get any signal
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Alex 🤖
(@SwiftyAlex) reported
from
Leeds, England
@ThreeUKSupport Nothing happens, shows all the correct carrier settings in settings but doesn’t show three in the top bar, and I get no signal. I can’t call three from it either :(
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @aisha05920164 Three are a joke. They lie, break promises and do not care about their customers. I would advise anyone and everyone to avoid dealing with this set of shambolic charlatans. Do not believe when they tell you that turning off 4G is the answer to your problems. It’s just a lie.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@formerlyEddie @Three_Is_Broken @ThreeUK As a customer of ten years I can highly I recommend leaving now. The nice lady in the Three store basically confirmed that until 5g is finished the service will be awful. That’s the middle of next year!!
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport I'm in the city centre every weekday. That postcode I gave is just for a Greggs. It doesn't happen every day but I only started noticing it after that 24 hour outage you had not long back.
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.
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where we ‘bout to eat at?!
(@Nadineruwax) reported
from
Leeds, England
@AmandaMoyoXO @ThreeUK I was gonna get my iphone11 pro max with them until I saw you going on about how crap they are 😭 EE it is !!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Amy
(@HelloKilty) reported
@ThreeUKSupport worst customer service ever. My phone was stolen over a week ago getting a replacement is impossible! My order has been cancelled twice for no reason and no notice. I’ve wasted hours on the chat being passed from team to team and disconnected from the helpline!?
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Persia
(@THE_REAL_PERSIA) reported
@ThreeUK is the worse company ever. I lost my phone last week Tuesday, all I requested was proof of blacklisting so I could get it replaced, its a week on and I've still had nothing, my insurance company said they have never heard of a phone company making a customer wait so long
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Alan Thompson
(@Thompa_1972) reported
@ThreeUK can you please explain why you took a £65 early redemption fee for a no longer needed contract, failed to cancel the contract then charge for 3 more months including £10 for not paying by dd before finally ending the contract?
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sam burley
(@burlz98) reported
@ThreeUK customers services is so so poor!! 45 mins into a call still nothing
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Nigel Jones
(@planetf1) reported
@sxaTech @ThreeUKSupport @SMARTYMobileUK On east side of city I had to give up a few months back when I tried three for broadband. Speeds ok but constant stalled connections. Pages randomly not loading. Sessions not starting. That was different but equally unusable. Never seen this on voda. Slow/ timeout yes
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Danny-Yule-K #BLM
(@DannyUK) reported
I've not been able to use the SIMs I ordered as I've been waiting for a call back, not to mention some compensation for the sheer amount of time spent on hold and being passed from person to person. Absolutely shocking service. @ThreeUKSupport
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Scott whitham
(@s_whitham) reported
@ThreeUK @SamsungUK If I win can I have it on a different network. Yours stinks.
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Jamie Freeman 👑 🪓
(@jamiefreeman) reported
@ThreeUK If you call me without having my details to hand then and leave me on hold for EIGHT MINUTES listening to a two-bar guitar refrain... I'm gonna hang up I'm afraid. Call me back when you've checked your CRM.
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Lambchop ✊🏼❤️ Black Lives Matter #StayHome
(@CurlyClareToo) reported
@ThreeUK When are you going to support the #AppleWatch ?
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gabrielle
(@HylandGabrielle) reported
@ThreeUK and quite conveniently, the lengthy message I put on a Facebook post of yours has been deleted. Every time I try to make a complaint via the phone I’m put through to someone in finance and it isn’t fair to complain to them