3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Normanton, Leeds and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Normanton |
Internet | |
| Normanton |
Phone | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Doncaster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Matt Stevens
(@MattMStevens1) reported
from
Leeds, England
I hate being with @ThreeUK the worst network provider I've ever been with
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Producer Speechless
(@speechlessfm) reported
from
Leeds, England
@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl
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Kirsti Findlow
(@KirstiFindlow) reported
from
Barnsley, England
@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?
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Claire Wilkinson
(@_Clairew01) reported
from
Leeds, England
@ThreeUK why is my mobile data not working when I leave the house & not using WiFi? Googled but can’t see theres any coverage issues in my area and I’m not out of data?
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brett Hudson
(@bretthudson8780) reported
from
Doncaster, England
@ThreeUKSupport we recently got the HUAWEI hub with Alexa wi fi . The problem is we are having trouble connecting to the internet tried resetting hub and devices , moving hub around and constantly struggling to get any internet although it says it’s good it isn’t check DM please
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Rosie Tran
(@rosieintheuk) reported
from
Leeds, England
Why is the @ThreeUK signal coverage in Leeds City Centre so abysmal? 😭
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Adam
(@AdamJM1986) reported
from
Leeds, England
@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.
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Elli ⭐
(@Elli_murphy) reported
from
Leeds, England
@ThreeUKSupport Hi, I've had issues with my network for well over a month now, I've rang three times and they keep saying it will be fixed next week each time. Its not on, I'd like to cancel my contract as this is affecting my work
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The Tapeworm
(@thetapeworm) reported
from
Kirkhamgate, England
@Wilko_UK @ThreeUK @ThreeUKSupport @Three_Is_Broken Hi, it does pop back now and again and it's been hard reset a few times without it restoring things - I'm blighted with an underlying network issue apparently. Currently using 3G anyway.
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @G0thicwarri0r94 “We won’t discuss the location of masts with you” You’re coming across really poorly, maybe customer service isn’t for you.
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Chad
(@ChadIssac_) reported
from
Leeds, England
@ThreeUK Hiya. My signal is down and has been for a few hours. I’ve done everything as advised on the website but are having to use my Wi-Fi at home. Please advise
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @JosephR31 Fraser, you’ve said the same thing for three years. You’re never going to support it. Stop lying to customers you repulsive human being.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
If I could give life advice to anybody it would be this; never, ever join @ThreeUK. By far the worst company I have ever dealt with. I was warned and I still did it. Heed my warning!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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jenny
(@lothersdalelass) reported
@GeorgeMonbiot @VodafoneUK Hi George. Just to put the case for getting it right. When my son died of cancer in February @ThreeUK cancelled the contract with immediate effect. Ceased his number but allowed me keep his device (with content intact) and no risk of it being locked. Perfect service 🌟
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Ian Hamilton
(@ian_hamilton17) reported
@ThreeUKSupport Ta, they’ve been removed so back to no signal in centre of Lytham, eldest daughter has summer job there, no signal to contact me to pick her up after shift late at night, have had to get a giffgaff sim so now paying twice. Any chance I can end her contract early without penalty?
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Karen Barnley
(@Karen_Barnley) reported
Time to leave @ThreeUK not had signal for a good month, cant contact @ThreeUK because they cant hear me! #crapservice
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Lorne Riseley
(@LorneRiseley) reported
I'd love to say thanks to both @O2 and @ThreeUK for both somehow managing to provide coverage so bad that it cannot manage the herculean task of loading Twitter messages while also launching a Zoom call. Cheers, prices keep going up for service that continues to get worse.
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Matty
(@Hempomatt) reported
@ThreeUKSupport hello. What’s your number for sales team? New customer
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Tingting Gao
(@Tingting_maggie) reported
@ThreeUKSupport Part 2: I stated contacted customer service. Let’s say my original number is A& B ( want get them back) ; New stranger number is C&D. My aims is C become A ; D become B, 1st contacted customer service changed C to be A successfully. D and B failed.
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kuntkevin
(@kuntkevin) reported
@ThreeUKSupport @ThreeUK ABSOLUTE TERRIBLE CUSTOMER SERVICE BEEN ON LIVE CHAT FOR 2 HOURS AND GOT NOWHERE BEEN A CUSTOMER FOR OVER 10 YEARS AND ONLY QUOTING OVER THE ODDS FOR A UPGRADE.. ILL BE LEAVING AFTER MY CONTRACT
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Mikayla Ambrose
(@MikaylaAmbrose) reported
@tsamasaurusrex @ThreeUKSupport Surely city centres should have some of the best network signals. Though my phone (EE) dislikes parts of GATESHEAD. 🤷🏻
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Russell Newton
(@rusnewton98) reported
@ThreeUK you are a bunch of crooks and I would strongly recommend anyone here not do business with you. I will be porting to a different network that employs honest salespeople as soon as I have time. #Crooks should not be in business
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soniya 🍪
(@sXOniya) reported
@ThreeUKSupport I haven’t because I can’t get a word in since they want to shove new deals down my throat. Where can I raise a complaint?