3 (Three) outages and service status in Pontefract, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontefract, England
The most recent 3 (Three) outage reports came from the following cities: Leeds, Barnsley, Normanton, Castleford, and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 3 days ago |
|
Barnsley
|
Internet | 6 days ago |
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Leeds
|
Internet | 8 days ago |
|
Normanton
|
Internet | 13 days ago |
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Normanton
|
Internet | 17 days ago |
|
Leeds
|
Internet | 17 days ago |
Community Discussion
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Deany Hawley (@DeanyDeany) reported from Leeds, EnglandSo @ThreeUKSupport @ThreeUK are in the habit of lying to customers it would appear. As a customer of 10 years I’d expect more from them.
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Deany Hawley (@DeanyDeany) reported from Leeds, England@Three_Is_Broken @ThreeUK @ddyson3 We’d all have much more respect for you if you admitted there’s an issue publicly. Might even have made me keep my four accounts with you after 10 years of loyalty.
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jeli chong (@jelichong) reported from Leeds, England@ThreeUK My network still coming and going all day today!! I am not too bothered about that until I need internet for my bus ticket!!! #fixit please!
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Antony (@MrAntony) reported from Leeds, EnglandHere’s hoping that in 2020 @ThreeUK sort out their terrible 4G in leeds. So so bad.
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Riee 👅 (@marietemitope_) reported from Leeds, England@ThreeUKSupport what is wrong with your network tonight. Cant get any signal
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Ross Murgatroyd (@Rosscopco) reported from Leeds, England@ThreeUK @ThreeUKSupport still, after years of promises that the problem is being looked at, the data rate in Leeds Centre is non existent. My phone is unusable without WiFi for 8 hours a day. I've resorted to using @VodafoneUK. I've still almost another year of my contract 😡
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Daniel Stevanato (@Stevros1988) reported from Leeds, England@ThreeUKSupport I'm in the city centre every weekday. That postcode I gave is just for a Greggs. It doesn't happen every day but I only started noticing it after that 24 hour outage you had not long back.
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Deany Hawley (@DeanyDeany) reported from Leeds, England@andrewjohnys @ThreeUKSupport @ThreeUK I’d be careful. They won’t think twice about screwing your credit rating up! But if you phone and shout loud enough they’ll either let you leave or give you huge credits. They know it’s broken - just won’t publicly admit it.
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Alex 🤖 (@SwiftyAlex) reported from Leeds, England@ThreeUKSupport Nothing happens, shows all the correct carrier settings in settings but doesn’t show three in the top bar, and I get no signal. I can’t call three from it either :(
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Daniel Stevanato (@Stevros1988) reported from Leeds, England@ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.
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Sian ♡ (@TeaaTwoSugars) reported from South Kirkby and Moorthorpe, England@ThreeUKSupport Once it has been dealt with, my mum will be leaving Three as the whole incident has been ridiculous.
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simon parkinson (@parky1021) reported from Barnsley, England@ThreeUK worst customer service I’ve ever encountered place an order for a new contract yesterday morning as well as paying 49 quid up front and 3 separate people I’ve spoke to haven’t a clue when my phone will be delivered after I was told it would be here today
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where we ‘bout to eat at?! (@Nadineruwax) reported from Leeds, England@AmandaMoyoXO @ThreeUK I was gonna get my iphone11 pro max with them until I saw you going on about how crap they are 😭 EE it is !!
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Deany Hawley (@DeanyDeany) reported from Leeds, England@formerlyEddie @Three_Is_Broken @ThreeUK As a customer of ten years I can highly I recommend leaving now. The nice lady in the Three store basically confirmed that until 5g is finished the service will be awful. That’s the middle of next year!!
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john normington (@johnnormington) reported from Rothwell, England@ThreeUKSupport Hi, On web chat, it was about poor and bully service in your Castleford store when we called in to see about a new contract. Your customer complaints dealt with it. Your colleague said someone would sort out a new deal. Thanks.
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Steve (@stevenoulton) reported from Normanton, England@ThreeUK #threeuk I’ve never experienced a company so bad in my life, on the phone since 1pm & finally get through to the complaints team who made no sense & was so rude, then said I’m cutting the call. Rang back & was informed she needed to leave as she’d gone over her shift 🤬
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john normington (@johnnormington) reported from Rothwell, EnglandSpent most of the day trying to sort out a continuation of our @ThreeUK mobile contract. Got extremely bad service in the Castleford store, walked out after the supervisor/manager tried to bully us into a worse contract. Complained to @ThreeUK. Still no better contract offered.
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Brian Kelly (@Bra1nK) reported from Leeds, Englandlooks like @threeuk is down here in Leeds I'm on @iD_Mobile_UK and there's no mobile data although calling seems ok #ThreeDown
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Prick for a Tick (@prickforatick) reported@ThreeUKsupport is there a problem with your telephone support I can’t get through to an advisor.
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Cait (@CaitFinn93) reported@ThreeUKSupport trying to cancel a monthly add on and it says on the website to ring to cancel, but when I call an automated message says to cancel on the website. Managed to get through to someone who told me the systems are down and they can’t help me. How do I cancel please?!?
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Matt (@Mjhill1984) reported@ThreeUKSupport hi guys alot of issues with signal in the ng19 6rl area, status page says mast is being worked on but is their any updates as working from home and keep losing connection
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Sohail Noor (@snoor786) reported@ThreeUKSupport When will your service in PH165LD area get back to normal? Your support team via phone have no answers. The service has been next to useless since March but you are happy to keep taking payment.
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GrumpyNorthernGeezer (@northern_grumpy) reported@ThreeUKSupport Thanks for your reply. I visited one of your physical shops to be greeted with shrugged shoulders and complete indifference. Someone has made a decision and cut our service. The speeds in the shop were up to 15 mbps here on a different mast ..0.56mbps. Can our fix be expedited?
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Cliodhna Daykin (@cliodaykin) reported3 have charged me for an add on that didn't go through on their end and wasn't used at all. I rang to complain and was told I "cannot submit a complaint". Please explain? @ThreeUK
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Kelly Allen (@KellyAllen01) reported@ThreeUK @ThreeUKSupport left three on 21 june and was told I owed nothing and I didn’t need to cancel my DD. Why have you just taken a payment then?
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thomcakebread (@thomcakebread) reportedVery poor customer service from @ThreeUK - I wish to cancel my wife contract as we’re taking another wife you. Transfers me to India. Gentleman does not understand my request. Poor customer service and terrible attitude from you! No help! Poor. Will cancel both contracts now.
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Jada kinz (@jada_kinz) reported@ThreeUK @ThreeUKSupport Why can’t I get through to three Customer services? I got a worrying txt from three
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adam (@adam77242261) reported@ThreeUK why is your coverage been so **** over the last three years? I’ve been a customer for almost 10 years and the service has dropped every year to the point where I have two bars of signal yet nothing loads at all. Sort it out.