3 (Three) Outage in Pontefract, City and Borough of Wakefield, England

@ThreeUKSupport @JosephR31 Fraser, you’ve said the same thing for three years. You’re never going to support it. Stop lying to customers you repulsive human being.

@ThreeUKSupport @G0thicwarri0r94 “We won’t discuss the location of masts with you” You’re coming across really poorly, maybe customer service isn’t for you.

@ThreeUK why is my mobile data not working when I leave the house & not using WiFi? Googled but can’t see theres any coverage issues in my area and I’m not out of data?

I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?

I would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?

@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.

Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.

@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl

@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.

128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.

@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.

@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.

I hate being with @ThreeUK the worst network provider I've ever been with

@ThreeUKSupport we recently got the HUAWEI hub with Alexa wi fi . The problem is we are having trouble connecting to the internet tried resetting hub and devices , moving hub around and constantly struggling to get any internet although it says it’s good it isn’t check DM please

@Wilko_UK @ThreeUK @ThreeUKSupport @Three_Is_Broken Hi, it does pop back now and again and it's been hard reset a few times without it restoring things - I'm blighted with an underlying network issue apparently. Currently using 3G anyway.

@ThreeUKSupport is there a problem with mobile data in DN3 as my daughter hasn't been able to use any since Monday.

My @ThreeUK signal is always really bad in Leeds. 😡

@ThreeUKSupport Good afternoon. I sent a DM regarding and issue with my phone. Could someone please get back to it. Thanks

@aisha05920164 @ThreeUKSupport Willing to bet they tell you it’s a local problem. Only short term and that 3G is the saviour!

Dear @ThreeUK is it possible to get my old Huawei mifi unlocked to any network now it’s out of contract?

@ThreeUK customer services said 'go shop in Argos' when I said I had already paid for my 'free' tablet over 10 months at £12 pm and he quoted another £167 early termination charges. Or give the 'free' tablet back he said. I was missold data in the guise of a free tablet.

@ThreeUKSupport @iAM_AM I’m having the same issue in Italy. Happened last year as well.

@ThreeUKSupport The service here is disgusting

@ThreeUK no network coverage and now even your app does not show correct info. Second level of complaints procedure please @Ofcom how can I refer this to you? All I got from them is bills and broken promises.

@ThreeUKSupport was promised a call back a week and a half ago from customer relations and still haven't heard anything, please can you help sort this as I dont want another 5 hours of live chats and being put on hold..

@ThreeUK was promised a call back a week and a half ago from customer relations and still haven't heard anything, please can you help sort this as I dont want another 5 hours of live chats and being put on hold..

@ThreeUK is my3 app down as it won’t let me login in

@ThreeUKSupport your signal is down as I don’t have any network coverage 😤

@ThreeUK why does my other phone always say no service?