3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Leeds and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Normanton |
Internet | |
| Normanton |
Wi-fi | |
| Normanton |
Total Blackout | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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john normington
(@johnnormington) reported
from
Rothwell, England
@ThreeUKSupport Hi, On web chat, it was about poor and bully service in your Castleford store when we called in to see about a new contract. Your customer complaints dealt with it. Your colleague said someone would sort out a new deal. Thanks.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@andrewjohnys @ThreeUKSupport @ThreeUK I’d be careful. They won’t think twice about screwing your credit rating up! But if you phone and shout loud enough they’ll either let you leave or give you huge credits. They know it’s broken - just won’t publicly admit it.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@aisha05920164 @ThreeUKSupport Willing to bet they tell you it’s a local problem. Only short term and that 3G is the saviour!
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUKSupport @paulwilliamsonx That was my issue for months. If they had told me there was an issue I could have worked with it.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUK @ddyson3 We’d all have much more respect for you if you admitted there’s an issue publicly. Might even have made me keep my four accounts with you after 10 years of loyalty.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUKSupport @paulwilliamsonx Words can’t describe how much bad feeling I have towards the company.
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.
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john normington
(@johnnormington) reported
from
Rothwell, England
Spent most of the day trying to sort out a continuation of our @ThreeUK mobile contract. Got extremely bad service in the Castleford store, walked out after the supervisor/manager tried to bully us into a worse contract. Complained to @ThreeUK. Still no better contract offered.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @paulwilliamsonx @ThreeUKSupport Sorry about your signal issues - but I’m afraid the current precipitation is the wrong kind of rain!
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @OnlyDancer Someone else being advised to switch to 3G Time to admit you have a problem and stop lying through your teeth. Shameless shambolic charlatans.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @paulwilliamsonx Another local issue
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @aisha05920164 Three are a joke. They lie, break promises and do not care about their customers. I would advise anyone and everyone to avoid dealing with this set of shambolic charlatans. Do not believe when they tell you that turning off 4G is the answer to your problems. It’s just a lie.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @natedog_1980 Oh look. Another localised issue with 4G. When are @ThreeUKSupport going to grow a pair and admit they have a National 4G issue you it’s abused customers. Time to stop being shambolic charlatans.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@formerlyEddie @Three_Is_Broken @ThreeUK As a customer of ten years I can highly I recommend leaving now. The nice lady in the Three store basically confirmed that until 5g is finished the service will be awful. That’s the middle of next year!!
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport So tell me. Why are you lying to customers that 4G outages are local problems, convincing people to turn off 4G and switch to 3G is a terrible solution - which you seem to be proud to have ‘fixed’ @ThreeUK Trule are a set of shambolic charlatans
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Mariusz Olejarz
(@Mariusz4877) reported
from
Doncaster, England
@ThreeUKSupport Sorry this is not my phone problem. This happens to quite a few people with 3 network.
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Antony
(@MrAntony) reported
from
Leeds, England
Here’s hoping that in 2020 @ThreeUK sort out their terrible 4G in leeds. So so bad.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
So @ThreeUKSupport @ThreeUK are in the habit of lying to customers it would appear. As a customer of 10 years I’d expect more from them.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @ciaranphillips Don’t listen to them. By suggesting that the fault is a local one and that 3G is a ‘fix’ they are abusing your trust as a customer. You need to avoid any further dealings with these shambolic charlatans.
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport I'm in the city centre every weekday. That postcode I gave is just for a Greggs. It doesn't happen every day but I only started noticing it after that 24 hour outage you had not long back.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Will Mitchell
(@Will_Innovator) reported
Another appalling customer service call with @ThreeUK Frankly the very worst company I have ever dealt with... The end.
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Chris Chopping
(@MrChrisChopping) reported
@ThreeUK don’t worry, I don’t really value my free time so still being on hold really isn’t a problem. Are you bumping me back down the queue with every tweet?
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Chris Chopping
(@MrChrisChopping) reported
@ThreeUK so efficient at taking my money! Processed the payment in seconds. Shame you keep whacking me on hold/dropping the call when I try to cancel the contract...my wife says thanks as keeping me on hold has been a real help in getting the nursery sorted for our imminent baby
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HRahn
(@HRahn7) reported
@ThreeUK After the massive price rise for pay as you go customers I woud recommend: - leave 3 - many much better services are available - I have been with 3 a long time but will run down my credit and switch - Information on the home page from 3 is totally useless. So leave!!!
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K
(@princesskezxo) reported
@ThreeUKSupport hello can you please help me I was meant to receive a sim today in the post but it’s not arrived ?
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Will Mitchell
(@Will_Innovator) reported
@ThreeUKSupport I need to cancel an account on behalf of my father... he can’t do it himself because he is not well. I’m hitting a wall and it’s distressing because you guys keep telling me he needs to do it. He can’t, he’s not well... and so it goes on.
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Matthew allen
(@brballen66) reported
@ThreeUKSupport the app is not working on Samsung galaxy s21
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UnInvited
(@UninvitedbyM) reported
The worst customer service EVER. Unreliable and unprofessional. Fraud! @ThreeUK @EUombudsman
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RICHARD J WILLIAMS
(@rjwilliams44) reported
@ThreeUKSupport Nice job guys. You've spent nearly three weeks trying and failing to activate a new SIM. Now you've dropped me from the network entirely
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Richard Leeming
(@RM_Leeming) reported
.@margynewens and I have received lots of objections to a new 5G mast in Dovercourt Road. Despite being very supportive of the rollout of the 5G network, I have written to @MobileUK_News and @ThreeUK telling them this is the wrong location and the application must be withdrawn.