3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Normanton, Leeds, Doncaster and Pontefract.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Normanton |
Internet | |
| Normanton |
Phone | |
| Leeds |
Wi-fi | |
| Leeds |
Wi-fi | |
| Doncaster |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Ross Murgatroyd
(@Rosscopco) reported
from
Leeds, England
@ThreeUK @ThreeUKSupport still, after years of promises that the problem is being looked at, the data rate in Leeds Centre is non existent. My phone is unusable without WiFi for 8 hours a day. I've resorted to using @VodafoneUK. I've still almost another year of my contract 😡
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john normington
(@johnnormington) reported
from
Rothwell, England
@ThreeUKSupport Hi, On web chat, it was about poor and bully service in your Castleford store when we called in to see about a new contract. Your customer complaints dealt with it. Your colleague said someone would sort out a new deal. Thanks.
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Steve
(@stevenoulton) reported
from
Normanton, England
@ThreeUK #threeuk I’ve never experienced a company so bad in my life, on the phone since 1pm & finally get through to the complaints team who made no sense & was so rude, then said I’m cutting the call. Rang back & was informed she needed to leave as she’d gone over her shift 🤬
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@andrewjohnys @ThreeUKSupport @ThreeUK I’d be careful. They won’t think twice about screwing your credit rating up! But if you phone and shout loud enough they’ll either let you leave or give you huge credits. They know it’s broken - just won’t publicly admit it.
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.
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Antony
(@MrAntony) reported
from
Leeds, England
Here’s hoping that in 2020 @ThreeUK sort out their terrible 4G in leeds. So so bad.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
So @ThreeUKSupport @ThreeUK are in the habit of lying to customers it would appear. As a customer of 10 years I’d expect more from them.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @aisha05920164 Three are a joke. They lie, break promises and do not care about their customers. I would advise anyone and everyone to avoid dealing with this set of shambolic charlatans. Do not believe when they tell you that turning off 4G is the answer to your problems. It’s just a lie.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @ciaranphillips Don’t listen to them. By suggesting that the fault is a local one and that 3G is a ‘fix’ they are abusing your trust as a customer. You need to avoid any further dealings with these shambolic charlatans.
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john normington
(@johnnormington) reported
from
Rothwell, England
Spent most of the day trying to sort out a continuation of our @ThreeUK mobile contract. Got extremely bad service in the Castleford store, walked out after the supervisor/manager tried to bully us into a worse contract. Complained to @ThreeUK. Still no better contract offered.
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport I'm in the city centre every weekday. That postcode I gave is just for a Greggs. It doesn't happen every day but I only started noticing it after that 24 hour outage you had not long back.
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Rahab Behbehani
(@Ra7oobii) reported
from
Leeds, England
Worst mobile network @ThreeUK :)
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @natedog_1980 Oh look. Another localised issue with 4G. When are @ThreeUKSupport going to grow a pair and admit they have a National 4G issue you it’s abused customers. Time to stop being shambolic charlatans.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@formerlyEddie @Three_Is_Broken @ThreeUK As a customer of ten years I can highly I recommend leaving now. The nice lady in the Three store basically confirmed that until 5g is finished the service will be awful. That’s the middle of next year!!
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUK @ddyson3 We’d all have much more respect for you if you admitted there’s an issue publicly. Might even have made me keep my four accounts with you after 10 years of loyalty.
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Mariusz Olejarz
(@Mariusz4877) reported
from
Doncaster, England
@ThreeUKSupport Sorry this is not my phone problem. This happens to quite a few people with 3 network.
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Riee 👅
(@marietemitope_) reported
from
Leeds, England
@ThreeUKSupport what is wrong with your network tonight. Cant get any signal
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport So tell me. Why are you lying to customers that 4G outages are local problems, convincing people to turn off 4G and switch to 3G is a terrible solution - which you seem to be proud to have ‘fixed’ @ThreeUK Trule are a set of shambolic charlatans
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where we ‘bout to eat at?!
(@Nadineruwax) reported
from
Leeds, England
@AmandaMoyoXO @ThreeUK I was gonna get my iphone11 pro max with them until I saw you going on about how crap they are 😭 EE it is !!
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jeli chong
(@jelichong) reported
from
Leeds, England
@ThreeUK My network still coming and going all day today!! I am not too bothered about that until I need internet for my bus ticket!!! #fixit please!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Hall
(@hall_ajhhall) reported
@ThreeUKSupport Thank you. At this point I think it is clear that we won’t be seeing Apple Watch support. You can manage it in Hong Kong, so why not in UK?
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Tamara McCaw
(@tamaraharperx) reported
@ThreeUK shocking customer service received today from this company! Been a loyal customer 10 years & got the iPhone 12 4 weeks ago, already had a replacement phone as the first one I received was faulty! Received a replacement 2 weeks ago and the same has happened!
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Rach Mcalister
(@RachMcalister) reported
@ThreeUKSupport Useless and rude members of staff that won’t let me upgrade or add onto my contract
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Arun Tiwari
(@arunt_tiwari) reported
@ThreeUKSupport That was my mistake that I overlooked that message !! But now you please activate my roaming !! I m using three since last one year and never faced this type of problem !! Please help me out please !!
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Sebastian A Seling
(@AlinSebi05) reported
@ThreeUK @ThreeUKSupport You guys are disgraceful. After upgrading my contract with you I have no service for more then 2 weeks! You supposed to send me a new SIM more then a week ago. You are notified but horrible liars and your service is shocking
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Adil Amin
(@adiltariqamin) reported
@ThreeUKSupport I have a closed 3 account and am due a refund on the leftover balance. I don’t know the old security anymore. I’ve called your unhelpful call centre and he refused to validate me with other details, pass me through to a manager, or raise a complaint. Help please.
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Paul Crisell 🎶Big Fall fan
(@CrisellPaul) reported
@threeuk. Is it true you don’t support Apple Watch?
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Robbie Preston
(@robbiescott82) reported
@ThreeUKSupport Says please try later. What a joke! Absolutely had enough of it! Best part of 2 hours speaking to useless advisors. Chat not working and have got absolutely nowhere from when I started 😡😡
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport @bob8278373 I sent a formal letter of complaint by registered post. They signed for it, and still lost it. They have no record it it. Sales person said Three had mis-sold it to us and someone would call us back. That was over a week ago. I think we're heading for the small claims court...
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Peter Lawrence
(@clpml02) reported
@ThreeUKSupport is there problems with My3 ? Cannot log on or reset my password!!