3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (20%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Normanton, Castleford, Wakefield and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Castleford |
Phone | |
| Normanton |
Internet | |
| Wakefield |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Academe IT Ltd
(@AcademeIt) reported
from
Leeds, England
My @ThreeUK signal is always really bad in Leeds. 😡
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @G0thicwarri0r94 “We won’t discuss the location of masts with you” You’re coming across really poorly, maybe customer service isn’t for you.
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brett Hudson
(@bretthudson8780) reported
from
Doncaster, England
@ThreeUKSupport we recently got the HUAWEI hub with Alexa wi fi . The problem is we are having trouble connecting to the internet tried resetting hub and devices , moving hub around and constantly struggling to get any internet although it says it’s good it isn’t check DM please
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Elli ⭐
(@Elli_murphy) reported
from
Leeds, England
@ThreeUKSupport Hi, I've had issues with my network for well over a month now, I've rang three times and they keep saying it will be fixed next week each time. Its not on, I'd like to cancel my contract as this is affecting my work
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @JosephR31 Fraser, you’ve said the same thing for three years. You’re never going to support it. Stop lying to customers you repulsive human being.
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Matt Stevens
(@MattMStevens1) reported
from
Leeds, England
I hate being with @ThreeUK the worst network provider I've ever been with
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?
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Kirsti Findlow
(@KirstiFindlow) reported
from
Barnsley, England
@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
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The Tapeworm
(@thetapeworm) reported
from
Kirkhamgate, England
@Wilko_UK @ThreeUK @ThreeUKSupport @Three_Is_Broken Hi, it does pop back now and again and it's been hard reset a few times without it restoring things - I'm blighted with an underlying network issue apparently. Currently using 3G anyway.
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Adam
(@AdamJM1986) reported
from
Leeds, England
@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.
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Claire Wilkinson
(@_Clairew01) reported
from
Leeds, England
@ThreeUK why is my mobile data not working when I leave the house & not using WiFi? Googled but can’t see theres any coverage issues in my area and I’m not out of data?
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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The Capp's
(@glennemmajess) reported
from
Doncaster, England
@ThreeUKSupport is there a problem with mobile data in DN3 as my daughter hasn't been able to use any since Monday.
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Rosie Tran
(@rosieintheuk) reported
from
Leeds, England
Why is the @ThreeUK signal coverage in Leeds City Centre so abysmal? 😭
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Producer Speechless
(@speechlessfm) reported
from
Leeds, England
@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Jackson
(@ClareCjackson71) reported
@ThreeUK @SamsungUK @GadgetsBoy Love the fact you promote things but can’t even fix your crappy network!!!
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malen SL
(@l_malen) reported
@ThreeUKSupport Hi Kim, how am I supposed to download the Three UK app on my phone ( I assume it’s not on pc) without the number since I don’t get network either ..
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Eminem's alter ego
(@OasisEminem) reported
@ThreeUK is my3 down I cannot get on
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The SPG(unofficial)
(@MarkCha67548314) reported
@ThreeUKSupport I think it was an email as I did get a Nokia 1.3 with the contract but the phone was terrible so I bought a Motorola G8 lite, which has been much better, but the three app won’t log me in on the phone app, keeps coming up with...oops something went wrong there, please try again.
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Blahblah
(@megatron_5001) reported
@ThreeUKSupport Can you pls help with this issue?! I cant login to my account and get the following - my3auth.text.generic.error
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Jim Doolan
(@TheSuperAU) reported
@ThreeUKSupport Its a sim card error message stating that no sim is inserted. I've been sent from pillar to post for 5 days now with the same fault. Disgraceful service.
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David Linsdell
(@Linsa119) reported
If you upgrade with @ThreeUK and they advertise free items such as a Samsung watch, do not expect to receive the watch. @ThreeUKSupport will not help either, when you ask for proof of purchase they do not send it so you cannot claim the watch!
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Colin Bycroft
(@colinbycroft) reported
Yay! So, after starting porting me in on 7th Jan, on the 22nd my phone and broadband are both now working correctly - 15 days to do a 24 hour max job, and many hours of my time and patience spent trying to sort out your issues... well done #threeuk, #3UK... I'll leave that there.
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Aleasha Marland
(@akcherrybomb) reported
@ThreeUK I really need some help with an issue with a recent order. After calling twice, being put on hold, calling again and saying will be sorted it hasn't been. Usually have great service from you! Please can someone contact me urgently please 🌟🌟🌟🌟🌟🌟
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Sami Brett
(@SamB_27) reported
@ThreeUKSupport how do I make a complaint? I’ve tried phoning but your adviser couldn’t find my account so refused to take any details. I’ve been trying to get a refund from you for a year. Is there an email address I can contact?