3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Normanton and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Phone | |
| Normanton |
Wi-fi | |
| Leeds |
Wi-fi | |
| Normanton |
Internet | |
| Normanton |
Internet | |
| Normanton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport I'm in the city centre every weekday. That postcode I gave is just for a Greggs. It doesn't happen every day but I only started noticing it after that 24 hour outage you had not long back.
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john normington
(@johnnormington) reported
from
Rothwell, England
Spent most of the day trying to sort out a continuation of our @ThreeUK mobile contract. Got extremely bad service in the Castleford store, walked out after the supervisor/manager tried to bully us into a worse contract. Complained to @ThreeUK. Still no better contract offered.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport So tell me. Why are you lying to customers that 4G outages are local problems, convincing people to turn off 4G and switch to 3G is a terrible solution - which you seem to be proud to have ‘fixed’ @ThreeUK Trule are a set of shambolic charlatans
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @OnlyDancer Someone else being advised to switch to 3G Time to admit you have a problem and stop lying through your teeth. Shameless shambolic charlatans.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUKSupport @paulwilliamsonx Words can’t describe how much bad feeling I have towards the company.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@formerlyEddie @Three_Is_Broken @ThreeUK As a customer of ten years I can highly I recommend leaving now. The nice lady in the Three store basically confirmed that until 5g is finished the service will be awful. That’s the middle of next year!!
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @aisha05920164 Three are a joke. They lie, break promises and do not care about their customers. I would advise anyone and everyone to avoid dealing with this set of shambolic charlatans. Do not believe when they tell you that turning off 4G is the answer to your problems. It’s just a lie.
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john normington
(@johnnormington) reported
from
Rothwell, England
@ThreeUKSupport Hi, On web chat, it was about poor and bully service in your Castleford store when we called in to see about a new contract. Your customer complaints dealt with it. Your colleague said someone would sort out a new deal. Thanks.
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Antony
(@MrAntony) reported
from
Leeds, England
Here’s hoping that in 2020 @ThreeUK sort out their terrible 4G in leeds. So so bad.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@andrewjohnys @ThreeUKSupport @ThreeUK I’d be careful. They won’t think twice about screwing your credit rating up! But if you phone and shout loud enough they’ll either let you leave or give you huge credits. They know it’s broken - just won’t publicly admit it.
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Steve
(@stevenoulton) reported
from
Normanton, England
@ThreeUK #threeuk I’ve never experienced a company so bad in my life, on the phone since 1pm & finally get through to the complaints team who made no sense & was so rude, then said I’m cutting the call. Rang back & was informed she needed to leave as she’d gone over her shift 🤬
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Riee 👅
(@marietemitope_) reported
from
Leeds, England
@ThreeUKSupport what is wrong with your network tonight. Cant get any signal
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jeli chong
(@jelichong) reported
from
Leeds, England
@ThreeUK My network still coming and going all day today!! I am not too bothered about that until I need internet for my bus ticket!!! #fixit please!
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
So @ThreeUKSupport @ThreeUK are in the habit of lying to customers it would appear. As a customer of 10 years I’d expect more from them.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @natedog_1980 Oh look. Another localised issue with 4G. When are @ThreeUKSupport going to grow a pair and admit they have a National 4G issue you it’s abused customers. Time to stop being shambolic charlatans.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUK @ddyson3 We’d all have much more respect for you if you admitted there’s an issue publicly. Might even have made me keep my four accounts with you after 10 years of loyalty.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @paulwilliamsonx Another local issue
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Mariusz Olejarz
(@Mariusz4877) reported
from
Doncaster, England
@ThreeUKSupport Sorry this is not my phone problem. This happens to quite a few people with 3 network.
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @ciaranphillips Don’t listen to them. By suggesting that the fault is a local one and that 3G is a ‘fix’ they are abusing your trust as a customer. You need to avoid any further dealings with these shambolic charlatans.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Ritchie
(@davejritchie) reported
@ThreeUKSupport That's pretty pathetic response in this day and age. Your IT systems should be able to recognise an emergency number and not cut it off. If not then this is something your IT folk should be sorting now. Sure I'm not the only one who thought @NHS24 were blame. When its @ThreeUK
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Ben
(@Ben_H_26) reported
@ThreeUK have the worst customer services I have ever dealt with. Not even close.
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Dave Ritchie
(@davejritchie) reported
@ThreeUKSupport Think it is absolutely shocking that you cut calls to emergency numbers. I had to call 111 last night for my 81 year old mum. Waiting time was 2 hours. Just before 2 hours up call was disconnected. Tried again and same thing happened. @NHS24 do not cut calls.
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lindsay seay
(@lindseay1) reported
@ThreeUK @ThreeUKSupport I still don’t network, getting SOS and I did all the troubleshooting and can’t even login into the app
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PD
(@PaulDimmock) reported
@ThreeUKSupport I am currently in Turkey & my mobile phone is not working again despite rectifying this issue in July earlier this year. Please can my number (07944 575 488) again be unlocked ASAP with no global restrictions whatsoever.
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sabele
(@sabele26) reported
Hmm, dodgy sales call purporting to be from @ThreeUK showing as Edinburgh phone number, trying to get me to upgrade my phone. Nope! I treat all unsolicited calls as probable scams these days, it’s safer if a bit bleak
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NHS 24
(@NHS24) reported
@davejritchie @ThreeUKSupport We’re really sorry for the long wait time Dave. Our service is exceptionally busy. If you can use Wi-Fi calling or a landline, your call should not be cut off by your mobile provider. Sending Best wishes to your mum.
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Catherine Philpott
(@Catheri74543541) reported
@ThreeUKSupport chief exec and director of Operations’s have no interest in customers. Phone stolen 28th august square trade paid out 19th December. Recommend insurance company but fail to support your customers shambolic absolute joke. 63 hours waiting for a call back to cancel
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Scott Holmes
(@holmsey78) reported
@ThreeUKSupport I have only had red bars for service since I have turned it on.
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MightyK: Doolally Mood Boy
(@MrJoestarsBro) reported
@ThreeUK Looks like once again your Internet is just going down for no good reason. AGAIN.