3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Leeds and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Total Blackout | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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where we ‘bout to eat at?!
(@Nadineruwax) reported
from
Leeds, England
@AmandaMoyoXO @ThreeUK I was gonna get my iphone11 pro max with them until I saw you going on about how crap they are 😭 EE it is !!
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@ThreeUK worst customer service I’ve ever encountered place an order for a new contract yesterday morning as well as paying 49 quid up front and 3 separate people I’ve spoke to haven’t a clue when my phone will be delivered after I was told it would be here today
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
So @ThreeUKSupport @ThreeUK are in the habit of lying to customers it would appear. As a customer of 10 years I’d expect more from them.
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Riee 👅
(@marietemitope_) reported
from
Leeds, England
@ThreeUKSupport what is wrong with your network tonight. Cant get any signal
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@andrewjohnys @ThreeUKSupport @ThreeUK I’d be careful. They won’t think twice about screwing your credit rating up! But if you phone and shout loud enough they’ll either let you leave or give you huge credits. They know it’s broken - just won’t publicly admit it.
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Sian ♡
(@TeaaTwoSugars) reported
from
South Kirkby and Moorthorpe, England
@ThreeUKSupport Once it has been dealt with, my mum will be leaving Three as the whole incident has been ridiculous.
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Steve
(@stevenoulton) reported
from
Normanton, England
@ThreeUK #threeuk I’ve never experienced a company so bad in my life, on the phone since 1pm & finally get through to the complaints team who made no sense & was so rude, then said I’m cutting the call. Rang back & was informed she needed to leave as she’d gone over her shift 🤬
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Mariusz Olejarz
(@Mariusz4877) reported
from
Doncaster, England
@ThreeUKSupport Sorry this is not my phone problem. This happens to quite a few people with 3 network.
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Alex 🤖
(@SwiftyAlex) reported
from
Leeds, England
@ThreeUKSupport Nothing happens, shows all the correct carrier settings in settings but doesn’t show three in the top bar, and I get no signal. I can’t call three from it either :(
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@formerlyEddie @Three_Is_Broken @ThreeUK As a customer of ten years I can highly I recommend leaving now. The nice lady in the Three store basically confirmed that until 5g is finished the service will be awful. That’s the middle of next year!!
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUK @ddyson3 We’d all have much more respect for you if you admitted there’s an issue publicly. Might even have made me keep my four accounts with you after 10 years of loyalty.
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Rahab Behbehani
(@Ra7oobii) reported
from
Leeds, England
Worst mobile network @ThreeUK :)
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jeli chong
(@jelichong) reported
from
Leeds, England
@ThreeUK My network still coming and going all day today!! I am not too bothered about that until I need internet for my bus ticket!!! #fixit please!
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @aisha05920164 Three are a joke. They lie, break promises and do not care about their customers. I would advise anyone and everyone to avoid dealing with this set of shambolic charlatans. Do not believe when they tell you that turning off 4G is the answer to your problems. It’s just a lie.
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Ross Murgatroyd
(@Rosscopco) reported
from
Leeds, England
@ThreeUK @ThreeUKSupport still, after years of promises that the problem is being looked at, the data rate in Leeds Centre is non existent. My phone is unusable without WiFi for 8 hours a day. I've resorted to using @VodafoneUK. I've still almost another year of my contract 😡
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john normington
(@johnnormington) reported
from
Rothwell, England
Spent most of the day trying to sort out a continuation of our @ThreeUK mobile contract. Got extremely bad service in the Castleford store, walked out after the supervisor/manager tried to bully us into a worse contract. Complained to @ThreeUK. Still no better contract offered.
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport I'm in the city centre every weekday. That postcode I gave is just for a Greggs. It doesn't happen every day but I only started noticing it after that 24 hour outage you had not long back.
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Antony
(@MrAntony) reported
from
Leeds, England
Here’s hoping that in 2020 @ThreeUK sort out their terrible 4G in leeds. So so bad.
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john normington
(@johnnormington) reported
from
Rothwell, England
@ThreeUKSupport Hi, On web chat, it was about poor and bully service in your Castleford store when we called in to see about a new contract. Your customer complaints dealt with it. Your colleague said someone would sort out a new deal. Thanks.
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joisnotgrey
(@joisnotgrey) reported
@ThreeUKSupport "You can upgrade your phone" Upgrade my phone. Doesn't mention I still pay the bill of the old phone whilst also paying the bill of new phone. How do I cancel both? Want to move.
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Ingo
(@ibrocksom) reported
@ThreeUK Network not available around Lake District and Vodafone won’t connect either
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Adam Williamson
(@Pivt8381) reported
@ThreeUKSupport im having issues with the three+ app at the moment, it wont load any discounts
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Richard
(@Richard_6677) reported
@ThreeUKSupport I need help with my Bill!
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Christopher Leslie 🟣
(@ChrisLesli1966) reported
@VodafoneUK since moving with @ThreeUK there have been more network problems that long time customers like me can stomach.
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mark
(@markLFC2010) reported
@ThreeUKSupport is the three+ app down just keeps showing a loading screen
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Brett Ebbs
(@DJRubidium) reported
@ThreeUK Three app plus is pathetic and annoying as cannot get into the app for my rewards and very slow and terrible. I will also lose the chance to get my discounted coffee too
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Matt
(@mattjljones) reported
Been with @ThreeUK for years and years, when it comes to upgrading there offers are poor! Just 2 options that are more expensive than what i am on now! Theres no rewards for being a loyal customer anymore it's disgraceful!
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GDPUK.com
(@GDPUKcom) reported
.@ThreeUKSupport Re Complaint 00742231 Please call me, please contact me. This complaint is getting nowhere, wasting money for you and I have poor 5G service. You have my number - account of GDPUK Ltd
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D.
(@Dappz96) reported
yo @ThreeUK cancel my services. i want to join EE network.