3 (Three) outages and service status in Pontefract, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- Internet (60%)
- E-mail (20%)
- Phone (20%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontefract, England
The most recent 3 (Three) outage reports came from the following cities: Normanton, and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton
|
Internet | 9 days ago |
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Normanton
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11 days ago | |
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Normanton
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Phone | 11 days ago |
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Leeds
|
Internet | 26 days ago |
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Leeds
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Internet | 26 days ago |
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Leeds
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Internet | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Daniel Stevanato (@Stevros1988) reported from Leeds, England@ThreeUKSupport Hi Laura, no it's not that bad, it's just irritating that someone keeps leaving the same kind of voicemail every few days. I'd have to change my number with so many companies it wouldn't be worth the hassle anyway.
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CyberCrag (@CyberCrag) reported from Ouzlewell Green, England@ThreeUKSupport @G0thicwarri0r94 “We won’t discuss the location of masts with you” You’re coming across really poorly, maybe customer service isn’t for you.
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Becky Nicholson (@huggybecky_1975) reported from Leeds, England@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.
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Deany Hawley (@DeanyDeany) reported from Leeds, England@ThreeUKSupport @ciaranphillips Don’t listen to them. By suggesting that the fault is a local one and that 3G is a ‘fix’ they are abusing your trust as a customer. You need to avoid any further dealings with these shambolic charlatans.
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The Tapeworm (@thetapeworm) reported from Kirkhamgate, England@Wilko_UK @ThreeUK @ThreeUKSupport @Three_Is_Broken Hi, it does pop back now and again and it's been hard reset a few times without it restoring things - I'm blighted with an underlying network issue apparently. Currently using 3G anyway.
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Alex 🤖 (@SwiftyAlex) reported from Leeds, England@ThreeUKSupport Nothing happens, shows all the correct carrier settings in settings but doesn’t show three in the top bar, and I get no signal. I can’t call three from it either :(
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Dean Bray (@DeanBray1) reported from Leeds, EnglandI would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?
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Will Tisdale 🎗🏳️🌈 (@_thalamus) reported from Selby, EnglandWell, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.
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Steve (@stevenoulton) reported from Normanton, England@ThreeUK #threeuk I’ve never experienced a company so bad in my life, on the phone since 1pm & finally get through to the complaints team who made no sense & was so rude, then said I’m cutting the call. Rang back & was informed she needed to leave as she’d gone over her shift 🤬
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Deany Hawley (@DeanyDeany) reported from Leeds, England@Three_Is_Broken @ThreeUKSupport @paulwilliamsonx That was my issue for months. If they had told me there was an issue I could have worked with it.
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jeli chong (@jelichong) reported from Leeds, England@ThreeUKSupport Be aware that they will renew your contract right after your old one ended!!! They said it was did online so they can’t do anything but had to stick with them for another 24m with the same contact!!!! Fix it or you will lose a loyal customer forever! @ThreeUK
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Sian ♡ (@TeaaTwoSugars) reported from South Kirkby and Moorthorpe, England@ThreeUKSupport Once it has been dealt with, my mum will be leaving Three as the whole incident has been ridiculous.
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Jon | The Money Shed (@themoneyshed) reported from Leeds, England@AndyCleverCash @ThreeUK I had to move to o2 as three don’t support Apple watches
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Nick Lawton (@Pontemiller) reported from Knottingley, EnglandI think very soon I'll be saying 👋 to @ThreeUK and 🤝 to @virginmedia...over the last couple of years, the signal has got increasingly worse. I have just bought a new phone, but the problem persists...really unhappy.
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Chad Clark (@ChadIssac_) reported from Leeds, England@ThreeUK Hi. For some reason I’ve got two direct debits set up to my account for the same phone bill. Can you please advise on how I should proceed as I don’t want to cancel my DD in case it can be rectified on your end. TIA
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Deany Hawley (@DeanyDeany) reported from Leeds, England@andrewjohnys @ThreeUKSupport @ThreeUK I’d be careful. They won’t think twice about screwing your credit rating up! But if you phone and shout loud enough they’ll either let you leave or give you huge credits. They know it’s broken - just won’t publicly admit it.
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john normington (@johnnormington) reported from Rothwell, EnglandSpent most of the day trying to sort out a continuation of our @ThreeUK mobile contract. Got extremely bad service in the Castleford store, walked out after the supervisor/manager tried to bully us into a worse contract. Complained to @ThreeUK. Still no better contract offered.
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Nick Lawton (@Pontemiller) reported from Barnsley, England@ThreeUKSupport no matter where I am, I'm getting very poor 4g or no internet connection. Got a new phone, but same problems. I've reset everything, including internet settings. What else can I do? Or are you just getting worse on 4G?
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Daniel Stevanato (@Stevros1988) reported from Leeds, England@ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.
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immy (@immy15619175) reported from Leeds, England128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Brett (@BrettOfTheSouth) reported45 minuets on live chat to sort a simple issue. Doesn't help they take 4 minuets to reply each time. On @ThreeUKSupport
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Geordie Viking (@GeordieViking) reported@ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.
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Adam Bateman (@AdamBat92308251) reported@UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 Uk dreadful service @ThreeUKSupport
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Alex Havoc (@HavocAgain) reportedIt's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs
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Matt🦻 (@Matts_Tweeting) reportedterrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile
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fox (@FoxRunTime) reported@applemusic when @threeuk has bad service (always) this is not permission to randomly skip songs while they're buffering
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Rhiann 💎 (@Rhiiyounit11) reported@ThreeUKSupport can someone tell me how I can make a complaint seen as your online agent clearly doesn’t want to reply to me
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Airlim (@Mainstreamlive) reported@coveragechecker @ThreeUK I was surprised by a lot about it, I used to work for three so I knew there were some good places but recently since they have merged the signal around my city has just dropped quite hard, I’ve reported it many times but they don’t seem to get back to me lol
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Gary Kilroy (@Gary_Kilroy) reportedI'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!