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3 (Three)

3 (Three) outages and service status in Pontefract, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Internet.
  • 50% E-mail (50%)
  • 50% Internet (50%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontefract, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontefract, England

The most recent 3 (Three) outage reports came from the following cities: Normanton, Selby, Wakefield, and Leeds.

CityProblem TypeReport Time
Normanton E-mail 12 days ago
Normanton Internet 18 days ago
Selby Internet 19 days ago
Normanton E-mail 25 days ago
Wakefield Total Blackout 1 month ago
Normanton Internet 1 month ago

Community Discussion

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3 (Three) Issues Reports Near Pontefract, England

Latest outage, problems and issue reports in Pontefract and nearby locations:

  • speechlessfm
    Producer Speechless (@speechlessfm) reported from Leeds, England

    @ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl

  • jelichong
    jeli chong (@jelichong) reported from Leeds, England

    @ThreeUKSupport Be aware that they will renew your contract right after your old one ended!!! They said it was did online so they can’t do anything but had to stick with them for another 24m with the same contact!!!! Fix it or you will lose a loyal customer forever! @ThreeUK

  • mjdyche
    Martin Dyche (@mjdyche) reported from Leeds, England

    @ThreeUKSupport is there a mast down in the LS14 area? I have no coverage at all!

  • immy15619175
    immy (@immy15619175) reported from Leeds, England

    128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

  • manutdforlife34
    R.I.P Queen Elisabeth II (@manutdforlife34) reported from Barnsley, England

    @ThreeUKSupport Is the signal down because I have struggled to open apps and they don’t load!!!

  • ChadIssac_
    Chad Issac (@ChadIssac_) reported from Leeds, England

    @ThreeUK Get connected to your advisor no problem, it takes him that long to issue my new contract that delivery date for my phone goes from 23rd October to the 11th November..... Absolute pile of **** not even bothering whatever

  • themoneyshed
    Jon | The Money Shed (@themoneyshed) reported from Leeds, England

    @AndyCleverCash @ThreeUK I had to move to o2 as three don’t support Apple watches

  • KirstiFindlow
    Kirsti Findlow (@KirstiFindlow) reported from Barnsley, England

    @ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.

  • CyberCrag
    CyberCrag (@CyberCrag) reported from Ouzlewell Green, England

    @ThreeUKSupport @JosephR31 Fraser, you’ve said the same thing for three years. You’re never going to support it. Stop lying to customers you repulsive human being.

  • Stevros1988
    Daniel Stevanato (@Stevros1988) reported from Leeds, England

    @ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.

  • DeanBray1
    Dean Bray (@DeanBray1) reported from Leeds, England

    I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?

  • MaxTallant22
    Max (@MaxTallant22) reported from Wakefield, England

    @ThreeUK just got a sim only package with yourselves but reception/mobile data seems to be incredibly slow? Got my works phone which is with Vodafone and no issue their? Could you advise please, got my sim only in the new iPhone mini, thanks

  • Shammz006
    SHAM_006 (@Shammz006) reported from Wakefield, England

    @ThreeUKSupport Why can I not send or receive ANY texts. Your customer service representative couldn’t tell me why. She said it could be that I have gone over my allowance. I have unlimited text allowance. You love fobbing customers off, we are not stupid! Just be honest

  • MrAntony
    Antony (@MrAntony) reported from Leeds, England

    Here’s hoping that in 2020 @ThreeUK sort out their terrible 4G in leeds. So so bad.

  • Bra1nK
    Brian Kelly (@Bra1nK) reported from Leeds, England

    looks like @threeuk is down here in Leeds I'm on @iD_Mobile_UK and there's no mobile data although calling seems ok #ThreeDown

  • Rosscopco
    Ross Murgatroyd (@Rosscopco) reported from Leeds, England

    @ThreeUK @ThreeUKSupport still, after years of promises that the problem is being looked at, the data rate in Leeds Centre is non existent. My phone is unusable without WiFi for 8 hours a day. I've resorted to using @VodafoneUK. I've still almost another year of my contract 😡

  • DeanyDeany
    Deany Hawley (@DeanyDeany) reported from Leeds, England

    @andrewjohnys @ThreeUKSupport @ThreeUK I’d be careful. They won’t think twice about screwing your credit rating up! But if you phone and shout loud enough they’ll either let you leave or give you huge credits. They know it’s broken - just won’t publicly admit it.

  • _Clairew01
    Claire Wilkinson (@_Clairew01) reported from Leeds, England

    @ThreeUK why is my mobile data not working when I leave the house & not using WiFi? Googled but can’t see theres any coverage issues in my area and I’m not out of data?

  • mjdyche
    Martin Dyche (@mjdyche) reported from Leeds, England

    @ThreeUK is there a mast down in the LS14 area? I have no coverage at all!

  • ChadIssac_
    Chad (@ChadIssac_) reported from Leeds, England

    @ThreeUK Hiya. My signal is down and has been for a few hours. I’ve done everything as advised on the website but are having to use my Wi-Fi at home. Please advise

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • HughCampbell7
    Hugh Campbell (@HughCampbell7) reported

    @ThreeUK impossible to get help on there website.

  • RodPascoe
    Rod Pascoe (@RodPascoe) reported

    @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.

  • SteMcP
    Ste McPartland (@SteMcP) reported

    @ThreeUK I have not been able to login to your rewards app for over a week. Trying reinstalling, registering, new password. Nothing works

  • gingerbeardman
    matt sephton (@gingerbeardman) reported

    @ThreeUKSupport any updates on the ongoing service degradation in Liverpool L5 Mere Lane area? thanks

  • xChristine_Gx
    🎀Christine🎀 (@xChristine_Gx) reported

    @ThreeUKSupport I've received an email today saying you've passed my account to debt collectors, for a bill I've already paid, that isn't due until 8th June. I've tried using the online complaints form which isn't working. Where can I send my formal complaint?

  • ebuuuun
    Mattea∞ (@ebuuuun) reported

    @ThreeUK helloooo, why haven’t I had service since 7pm???

  • MissMoody79
    HMoody (@MissMoody79) reported

    @ThreeUK Your network gives no coverage, your customer service number gives no service, your app is mediocre, so what are customers paying for exactly?? #poorcustomerservice

  • kegger1664
    brendan (@kegger1664) reported

    @Helptalk_cht No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • stevenfburnley
    Steve Burnley (@stevenfburnley) reported

    Hey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse

  • aloevera75
    sharon pollard (@aloevera75) reported

    @ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.