3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at 3 (Three)
3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Normanton, Wakefield and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Internet | |
| Wakefield |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Normanton |
Internet | |
| Normanton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Kirsti Findlow
(@KirstiFindlow) reported
from
Barnsley, England
@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Academe IT Ltd
(@AcademeIt) reported
from
Leeds, England
My @ThreeUK signal is always really bad in Leeds. 😡
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The Capp's
(@glennemmajess) reported
from
Doncaster, England
@ThreeUKSupport is there a problem with mobile data in DN3 as my daughter hasn't been able to use any since Monday.
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Matt Stevens
(@MattMStevens1) reported
from
Leeds, England
I hate being with @ThreeUK the worst network provider I've ever been with
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @G0thicwarri0r94 “We won’t discuss the location of masts with you” You’re coming across really poorly, maybe customer service isn’t for you.
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @JosephR31 Fraser, you’ve said the same thing for three years. You’re never going to support it. Stop lying to customers you repulsive human being.
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Adam
(@AdamJM1986) reported
from
Leeds, England
@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?
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Elli ⭐
(@Elli_murphy) reported
from
Leeds, England
@ThreeUKSupport Hi, I've had issues with my network for well over a month now, I've rang three times and they keep saying it will be fixed next week each time. Its not on, I'd like to cancel my contract as this is affecting my work
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Claire Wilkinson
(@_Clairew01) reported
from
Leeds, England
@ThreeUK why is my mobile data not working when I leave the house & not using WiFi? Googled but can’t see theres any coverage issues in my area and I’m not out of data?
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.
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The Tapeworm
(@thetapeworm) reported
from
Kirkhamgate, England
@Wilko_UK @ThreeUK @ThreeUKSupport @Three_Is_Broken Hi, it does pop back now and again and it's been hard reset a few times without it restoring things - I'm blighted with an underlying network issue apparently. Currently using 3G anyway.
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Producer Speechless
(@speechlessfm) reported
from
Leeds, England
@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl
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brett Hudson
(@bretthudson8780) reported
from
Doncaster, England
@ThreeUKSupport we recently got the HUAWEI hub with Alexa wi fi . The problem is we are having trouble connecting to the internet tried resetting hub and devices , moving hub around and constantly struggling to get any internet although it says it’s good it isn’t check DM please
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Dean Booth
(@deanbooth1985) reported
from
Leeds, England
@ThreeUKSupport Good afternoon. I sent a DM regarding and issue with my phone. Could someone please get back to it. Thanks
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn Lewis
(@dawncardiff) reported
@ThreeUK please help. I have had no internet all day except when I am on Wi-Fi. Not just in one area, and my phone has been showing 3G, 4G and 5G but no coverage at all
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Luxury Toast
(@tryst_me) reported
Hey @ThreeUK, your 4G service in Manchester Airport T3 departure lounge leaves a lot to be desired. It's so bad that @Speedtest won't run, so I can't even give you a figure for how bad it is. Pinging a London-based Linode is circa 2000 ms.
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Spice Girls Video Collection
(@SpiceVideos) reported
@ThreeUKSupport After speaking with your support team today, I've left Three. The support was horribly condescending and not willing to help at all.
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Sam
(@callmejiggly) reported
@ThreeUKSupport The problem is I need to make sure I'm in to receive the order, but you can't even give me an indication of when it will arrive.
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Paul 🔱#Sovereign 🇬🇧
(@LFCSovereign61) reported
@ThreeUK Is it too late to change my mind about the price plan I signed up to recently? This ‘service’, 4G or 5G is beyond useless, both on here and in general use. None of the videos posted on here will play without that endless buffering, and You Tube isn’t much better.
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Dooms
(@Dooms_UK) reported
@TheJammieTV @ThreeUKSupport read your contract, they probably have a minimum service requirement that they are to meet
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Big Legg
(@Biglegg77) reported
@ThreeUKSupport @tryst_me Internet has been constantly disconnecting now for 3 days. Absolute terrible service! Mast issue in postcode but no estimate on works completion...
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Ainsley
(@Ainsley8348) reported
@TheJammieTV @ThreeUK I thought they said they knew what the problem was and it was going to be fixed? Have they even sent you a replacement SIM card?
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Spice Girls Video Collection
(@SpiceVideos) reported
@ThreeUKSupport After speaking with your support team today, I've left Three. The story was horribly condescending and not willing to help.
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Jambo
(@TheJammieTV) reported
@ThreeUKSupport I was told the SIM card needs provisioned which was false. Then got told I’d enable call barring which was also not the case. Asked to reset the phone which I done. I’ve put the same sim in other phone and it’s still the same issue.