3 (Three) outages and service status in Pontefract, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Pontefract, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- Internet (60%)
- E-mail (20%)
- Phone (20%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at 3 (Three)
3 (Three) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontefract, England
The most recent 3 (Three) outage reports came from the following cities: Normanton, and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton
|
Internet | 9 days ago |
|
Normanton
|
11 days ago | |
|
Normanton
|
Phone | 11 days ago |
|
Leeds
|
Internet | 26 days ago |
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Leeds
|
Internet | 26 days ago |
|
Leeds
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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SHAM_006 (@Shammz006) reported from Wakefield, England@ThreeUKSupport Why can I not send or receive ANY texts. Your customer service representative couldn’t tell me why. She said it could be that I have gone over my allowance. I have unlimited text allowance. You love fobbing customers off, we are not stupid! Just be honest
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Deany Hawley (@DeanyDeany) reported from Leeds, England@ThreeUKSupport @paulwilliamsonx Another local issue
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Alex 🤖 (@SwiftyAlex) reported from Leeds, England@ThreeUKSupport Nothing happens, shows all the correct carrier settings in settings but doesn’t show three in the top bar, and I get no signal. I can’t call three from it either :(
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Producer Speechless (@speechlessfm) reported from Leeds, England@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl
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Ian (@PvtPepper) reported from Leeds, England@ThreeUKSupport time to leave you. I can't even complain about a problem as Three keeps having a technical and I should try later after being on hold for over ten minutes. Vodafone, here I come.
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Becky Nicholson (@huggybecky_1975) reported from Leeds, England@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.
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Martin Dyche (@mjdyche) reported from Leeds, England@ThreeUK is there a mast down in the LS14 area? I have no coverage at all!
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Tom Golesworthy (@Wee_dobber) reported from Leeds, EnglandWell @BBCNews that was an epic fail from the Government and @ThreeUK. 3pm has come and gone, and No Alert on my phone! 🚨🆘❌
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Deany Hawley (@DeanyDeany) reported from Leeds, England@formerlyEddie @Three_Is_Broken @ThreeUK As a customer of ten years I can highly I recommend leaving now. The nice lady in the Three store basically confirmed that until 5g is finished the service will be awful. That’s the middle of next year!!
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Daniel Stevanato (@Stevros1988) reported from Leeds, England@ThreeUKSupport I'm in the city centre every weekday. That postcode I gave is just for a Greggs. It doesn't happen every day but I only started noticing it after that 24 hour outage you had not long back.
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Ross Murgatroyd (@Rosscopco) reported from Leeds, England@ThreeUK @ThreeUKSupport still, after years of promises that the problem is being looked at, the data rate in Leeds Centre is non existent. My phone is unusable without WiFi for 8 hours a day. I've resorted to using @VodafoneUK. I've still almost another year of my contract 😡
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Will Tisdale 🎗🏳️🌈 (@_thalamus) reported from Selby, England@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.
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john normington (@johnnormington) reported from Rothwell, EnglandSpent most of the day trying to sort out a continuation of our @ThreeUK mobile contract. Got extremely bad service in the Castleford store, walked out after the supervisor/manager tried to bully us into a worse contract. Complained to @ThreeUK. Still no better contract offered.
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Adam Dyson (@adsbfc) reported from Barnsley, England@ThreeUKSupport hi, ever since I swapped to three and ported my number over my iPhones iMessage and FaceTime won’t work with the ported number as it only recognised the sims original number even though I receive calls to it fine on the ported number. Any help? Thanks.
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Elli ⭐ (@Elli_murphy) reported from Leeds, England@ThreeUKSupport Hi, I've had issues with my network for well over a month now, I've rang three times and they keep saying it will be fixed next week each time. Its not on, I'd like to cancel my contract as this is affecting my work
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Adam (@AdamJM1986) reported from Leeds, England@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.
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john normington (@johnnormington) reported from Rothwell, England@ThreeUKSupport Hi, On web chat, it was about poor and bully service in your Castleford store when we called in to see about a new contract. Your customer complaints dealt with it. Your colleague said someone would sort out a new deal. Thanks.
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Deany Hawley (@DeanyDeany) reported from Leeds, England@ThreeUKSupport @natedog_1980 Oh look. Another localised issue with 4G. When are @ThreeUKSupport going to grow a pair and admit they have a National 4G issue you it’s abused customers. Time to stop being shambolic charlatans.
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Sian ♡ (@TeaaTwoSugars) reported from South Kirkby and Moorthorpe, England@ThreeUKSupport Once it has been dealt with, my mum will be leaving Three as the whole incident has been ridiculous.
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Chad Clark (@ChadIssac_) reported from Leeds, England@ThreeUK Hi. For some reason I’ve got two direct debits set up to my account for the same phone bill. Can you please advise on how I should proceed as I don’t want to cancel my DD in case it can be rectified on your end. TIA
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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White Apathy (@fundcruncher) reported@ThreeUK I can no longer listen to voice mail unless I record a stupid message? Are you on crack? Fk off. Give me access to my voice message or I'm changing provider. Not negotiable. Fkn tyrants.
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আসমা (@bandhan1983) reported@ThreeUK WTH is this new system on 3+? If you save a Caffè Nero code, you now have to claim it within an hour? What?! We save these codes so we can use them when it’s convenient for us NOT within a 1hr window. Fix it! #threeplus #threenetwork #three
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Neddy (@NeddyOrNot) reportedIt should be illegal how phone companies handle cancellations once your minimum term ends. If the contract's over, I should be able to cancel it online in 30 seconds, not spend an hour jumping through hoops just to stop paying them. I'm talking about @ThreeUK here, but let's be honest, they're all at it. Why is this still considered acceptable?
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kojohobojyotomo (@nojohokomodobo) reported@robj3d3 @ThreeUK They don’t cancel your sim for that. I’ve been out the uk since April. You’re just a tit clearly
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CRoM (@romeocln) reportedI moved from @ThreeUK to @O2 and nothing has improved on signal. Blind spots alll over the places. What I really don't get why you don't get anything on 4 antena bars? And could be anywhere in London
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Fazel (@EZRipir) reported@robj3d3 @ThreeUK When was it cancelled? You get 30 days period after the termination to get a pac code to transfer to different network.
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FINGERSJOHN✌ (@jnafr) reportedB43 7EQ Great Barr very slow & no service again.Been told that @ThreeUKSupport @VodafoneUK are aware of issue.Been down for months,so why no action?
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Matt🦻 (@Matts_Tweeting) reportedterrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile
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Louisa Guise Author (@whatiwrote_) reported@robj3d3 @ThreeUK Yikes! I have never heard of this happening.
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𝐏𝐀𝐈𝐆𝐄 𝐋𝐄𝐎𝐍𝐈 (@P_L_M97) reported@ThreeUKSupport is there an issue in swanage? For the last year or so? I used to have excellent signal here at home and now I’m lucky if I get 1 bar. Horrendous