3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Normanton and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
TV | |
| Leeds |
Total Blackout | |
| Leeds |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?
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Dean Booth
(@deanbooth1985) reported
from
Leeds, England
@ThreeUKSupport Good afternoon. I sent a DM regarding and issue with my phone. Could someone please get back to it. Thanks
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Adam
(@AdamJM1986) reported
from
Leeds, England
@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUKSupport @paulwilliamsonx Words can’t describe how much bad feeling I have towards the company.
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@aisha05920164 @ThreeUKSupport Willing to bet they tell you it’s a local problem. Only short term and that 3G is the saviour!
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The Tapeworm
(@thetapeworm) reported
from
Kirkhamgate, England
@Wilko_UK @ThreeUK @ThreeUKSupport @Three_Is_Broken Hi, it does pop back now and again and it's been hard reset a few times without it restoring things - I'm blighted with an underlying network issue apparently. Currently using 3G anyway.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @paulwilliamsonx @ThreeUKSupport Sorry about your signal issues - but I’m afraid the current precipitation is the wrong kind of rain!
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.
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Academe IT Ltd
(@AcademeIt) reported
from
Leeds, England
My @ThreeUK signal is always really bad in Leeds. 😡
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Matt Stevens
(@MattMStevens1) reported
from
Leeds, England
I hate being with @ThreeUK the worst network provider I've ever been with
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The Capp's
(@glennemmajess) reported
from
Doncaster, England
@ThreeUKSupport is there a problem with mobile data in DN3 as my daughter hasn't been able to use any since Monday.
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brett Hudson
(@bretthudson8780) reported
from
Doncaster, England
@ThreeUKSupport we recently got the HUAWEI hub with Alexa wi fi . The problem is we are having trouble connecting to the internet tried resetting hub and devices , moving hub around and constantly struggling to get any internet although it says it’s good it isn’t check DM please
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.
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Producer Speechless
(@speechlessfm) reported
from
Leeds, England
@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl
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Kirsti Findlow
(@KirstiFindlow) reported
from
Barnsley, England
@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?
-
Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUKSupport @paulwilliamsonx That was my issue for months. If they had told me there was an issue I could have worked with it.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Faith Crummack 💙
(@FaithCrummack) reported
@ThreeUKSupport we've had problems with our Three hub all week. How long are is going to take to fix the issue in N20 area? And why did you not message customers in that area to warn them of the issues?
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Marie-Anne Leonard
(@minormiracle) reported
@ThreeUKSupport @ThreeUK I've been contacting live chat regularly since DECEMBER to try and rectify the constant overcharging on my bill. Your customer service reps are ineffective, patronising and tell downright lies. Do I need to contact the ombudsman?
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Rachael Conlon
(@raitchcon) reported
Why is it so hard to just speak to customer service with @ThreeUK been going round in circles for about 10 mins on the phone @ThreeUKSupport
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Zak Silverstein
(@ZakSilverstein) reported
@ThreeUKSupport I was on the call for 4 hours today speaking to multiple teams about my problem about the reverse upgrade (Device Exchange) and I had to explain myself 8 times.
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Anna Williams
(@spanglykoala) reported
@ThreeUKSupport I’ve ordered a new SIM from you and given you PAC to switch my number from my current network but I picked a date next week as thought I needed to leave a buffer. Is there any way to bring this earlier so that I can switch straight away when I put the new SIM in?
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Kate P
(@KatePar20314712) reported
@ThreeUKSupport I have received 2 letters today to my address for someone who doesn't live here and that I have never heard of...seems to be a new contract taken out with my home details can someone advise please I'd like my address removed from the system
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Andy Mayle
(@AndyMayle) reported
Can not believe that when I ask for the bereavement team @ThreeUK the team asks what it is about. 15 minutes on the phone and we still haven’t been put through to the correct department. Absolute shocking customer service.
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Dic Nell
(@Dellema) reported
@ThreeUK is the ******* worst.
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Jonathan Ward
(@Jon_Akzar) reported
@ThreeUKSupport Oh it was a new sale. Just been into store and I was told it was only Apple again. Help!
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Trevor van der Merwe
(@Flytrev340) reported
@ThreeUKSupport Been trying for two weeks to add an employee & port his number. The store can’t help (no more business in store…) and 337 is beyond incompetent & frustrating. The 3 store staff were why joined!?!