3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Leeds and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Producer Speechless
(@speechlessfm) reported
from
Leeds, England
@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl
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Claire Wilkinson
(@_Clairew01) reported
from
Leeds, England
@ThreeUK why is my mobile data not working when I leave the house & not using WiFi? Googled but can’t see theres any coverage issues in my area and I’m not out of data?
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Martin Dyche
(@mjdyche) reported
from
Leeds, England
@ThreeUK is there a mast down in the LS14 area? I have no coverage at all!
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @G0thicwarri0r94 “We won’t discuss the location of masts with you” You’re coming across really poorly, maybe customer service isn’t for you.
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Chad
(@ChadIssac_) reported
from
Leeds, England
@ThreeUK Hiya. My signal is down and has been for a few hours. I’ve done everything as advised on the website but are having to use my Wi-Fi at home. Please advise
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Elli ⭐
(@Elli_murphy) reported
from
Leeds, England
@ThreeUKSupport Hi, I've had issues with my network for well over a month now, I've rang three times and they keep saying it will be fixed next week each time. Its not on, I'd like to cancel my contract as this is affecting my work
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Matt Stevens
(@MattMStevens1) reported
from
Leeds, England
I hate being with @ThreeUK the worst network provider I've ever been with
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Adam
(@AdamJM1986) reported
from
Leeds, England
@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.
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Martin Dyche
(@mjdyche) reported
from
Leeds, England
@ThreeUKSupport is there a mast down in the LS14 area? I have no coverage at all!
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Kirsti Findlow
(@KirstiFindlow) reported
from
Barnsley, England
@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
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Rosie Tran
(@rosieintheuk) reported
from
Leeds, England
Why is the @ThreeUK signal coverage in Leeds City Centre so abysmal? 😭
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
If I could give life advice to anybody it would be this; never, ever join @ThreeUK. By far the worst company I have ever dealt with. I was warned and I still did it. Heed my warning!
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @JosephR31 Fraser, you’ve said the same thing for three years. You’re never going to support it. Stop lying to customers you repulsive human being.
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Booth
(@nat_1983) reported
Hi @ThreeUK @ThreeUKSupport on my app it says I can upgrade my phone from 12th of July (34 days) but I think my current device is in its geriatric phase as the battery is poor & often requires 2/3 charges a day. Is there any chance of an upgrade before the July date? Cheers 👍
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Real Mike ©️
(@UKtodayUK) reported
I have made around 30 wasted calls to @ThreeUK trying to get my phone unlocked from being a child phone to being an adult phone. They have a badly designed website and customer services is nearly non-existent I wish I'd never moved from O2
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CryptoGeezerUK
(@CryptoGeezerUk) reported
Typical same time every month @ThreeUK signal goes down. 3 months in a row now.
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Qais
(@QaisAlsabahi) reported
@Shihabhj @AwasrOm @ThreeUK I’m assuming the least 3 does is answer their phone yeah? Cause not am I only paying for a service that I’m not getting nah i get ignored too
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Beenie🌒 ♌🌻
(@SabinaDiMarco) reported
Signal on @ThreeUK is absolutely 💩missed an important phone call today
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Kev mclean
(@Nevjohnson81) reported
@ThreeUK Terrible problems trying to set the app up but just found out off two friends that it’s always like this and takes ages to load, I’m a new customer if it’s been like this for a while why can’t you just fix it
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Chris
(@CarterCarter) reported
@iD_Mobile_UK @ThreeUK Aaah! idmobile could provide this level of service for free and I still wouldn't want it. I want a service that *works*, and I don't intend paying for one that doesn't for much longer.
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DH
(@DuncanHogg_) reported
@ThreeUKSupport Your "5G" is absolutely ******* useless lads. Actually gets in the way and prevents me from using my phone - I have to switch down to 3G in order to have any data use. Pathetic
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Christopher Pugh
(@c_h_pugh) reported
@1pMobile I was considering transfer to @ThreeUK because my @O2 signal unreliable. Until 16 Feb. 2021 Three's rate was 3p per minute. A more than threefold increase to 10p is being repeated at the new level of 35p. Thanks for warning me. I think I may transfer to you when credit runs out
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💧 AtT | Dawnypops 💧
(@dawnypopssquad) reported
@ThreeUKSupport as I stated in my dm to you which nobody has answered yet as I started work I will be phoning you when I finish work at 11pm to sort out the mess and stress you guys have put me under now and to get my emergency phone contract cancelled