3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Leeds and Normanton.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Wi-fi | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Normanton |
Internet | |
| Normanton |
Wi-fi | |
| Normanton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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john normington
(@johnnormington) reported
from
Rothwell, England
@ThreeUKSupport Hi, On web chat, it was about poor and bully service in your Castleford store when we called in to see about a new contract. Your customer complaints dealt with it. Your colleague said someone would sort out a new deal. Thanks.
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Riee 👅
(@marietemitope_) reported
from
Leeds, England
@ThreeUKSupport what is wrong with your network tonight. Cant get any signal
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Brian Kelly
(@Bra1nK) reported
from
Leeds, England
looks like @threeuk is down here in Leeds I'm on @iD_Mobile_UK and there's no mobile data although calling seems ok #ThreeDown
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@Three_Is_Broken @ThreeUK @ddyson3 We’d all have much more respect for you if you admitted there’s an issue publicly. Might even have made me keep my four accounts with you after 10 years of loyalty.
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Rahab Behbehani
(@Ra7oobii) reported
from
Leeds, England
Worst mobile network @ThreeUK :)
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Sian ♡
(@TeaaTwoSugars) reported
from
South Kirkby and Moorthorpe, England
@ThreeUKSupport Once it has been dealt with, my mum will be leaving Three as the whole incident has been ridiculous.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@formerlyEddie @Three_Is_Broken @ThreeUK As a customer of ten years I can highly I recommend leaving now. The nice lady in the Three store basically confirmed that until 5g is finished the service will be awful. That’s the middle of next year!!
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Antony
(@MrAntony) reported
from
Leeds, England
Here’s hoping that in 2020 @ThreeUK sort out their terrible 4G in leeds. So so bad.
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where we ‘bout to eat at?!
(@Nadineruwax) reported
from
Leeds, England
@AmandaMoyoXO @ThreeUK I was gonna get my iphone11 pro max with them until I saw you going on about how crap they are 😭 EE it is !!
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Alex 🤖
(@SwiftyAlex) reported
from
Leeds, England
@ThreeUKSupport Nothing happens, shows all the correct carrier settings in settings but doesn’t show three in the top bar, and I get no signal. I can’t call three from it either :(
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simon parkinson
(@parky1021) reported
from
Barnsley, England
@ThreeUK worst customer service I’ve ever encountered place an order for a new contract yesterday morning as well as paying 49 quid up front and 3 separate people I’ve spoke to haven’t a clue when my phone will be delivered after I was told it would be here today
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jeli chong
(@jelichong) reported
from
Leeds, England
@ThreeUK My network still coming and going all day today!! I am not too bothered about that until I need internet for my bus ticket!!! #fixit please!
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john normington
(@johnnormington) reported
from
Rothwell, England
Spent most of the day trying to sort out a continuation of our @ThreeUK mobile contract. Got extremely bad service in the Castleford store, walked out after the supervisor/manager tried to bully us into a worse contract. Complained to @ThreeUK. Still no better contract offered.
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport Charley, please read through the thread. This is not a complaint about the outage from a couple of weeks ago. I was merely stating that I only started noticing the issue I've been having (see my initial screenshot right at the start) since that outage happened.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
So @ThreeUKSupport @ThreeUK are in the habit of lying to customers it would appear. As a customer of 10 years I’d expect more from them.
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Ross Murgatroyd
(@Rosscopco) reported
from
Leeds, England
@ThreeUK @ThreeUKSupport still, after years of promises that the problem is being looked at, the data rate in Leeds Centre is non existent. My phone is unusable without WiFi for 8 hours a day. I've resorted to using @VodafoneUK. I've still almost another year of my contract 😡
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Daniel Stevanato
(@Stevros1988) reported
from
Leeds, England
@ThreeUKSupport I'm in the city centre every weekday. That postcode I gave is just for a Greggs. It doesn't happen every day but I only started noticing it after that 24 hour outage you had not long back.
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Mariusz Olejarz
(@Mariusz4877) reported
from
Doncaster, England
@ThreeUKSupport Sorry this is not my phone problem. This happens to quite a few people with 3 network.
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@andrewjohnys @ThreeUKSupport @ThreeUK I’d be careful. They won’t think twice about screwing your credit rating up! But if you phone and shout loud enough they’ll either let you leave or give you huge credits. They know it’s broken - just won’t publicly admit it.
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Steve
(@stevenoulton) reported
from
Normanton, England
@ThreeUK #threeuk I’ve never experienced a company so bad in my life, on the phone since 1pm & finally get through to the complaints team who made no sense & was so rude, then said I’m cutting the call. Rang back & was informed she needed to leave as she’d gone over her shift 🤬
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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beesknees
(@battybev1) reported
@ThreeUK Come on 3 when is this problem going to be fixed? No ability to make or receive calls all day. Not good enough!
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Matthew Drew
(@koopmaster) reported
@ThreeUK So what happened, a merge issue or a admin pressed the wrong button?
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Al
(@alexjoseph88) reported
@ThreeUK Data was definitely not working normally.....
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Dave Madden
(@stokesbaydave) reported
@ThreeUK I eventually got full service back 10 hours and 30 minutes later. Business day an absolute write off thanks to your ineptitude and unwillingness to communicate with us YOUR CUSTOMERS. I understand things happen, but this whole situation has been unacceptable. People rely on you!
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Si Baines
(@BainesSi) reported
@ThreeUK The irony of the only text I received all day was your monthly invoice, was not lost on me. Atleast we know you have your resilience priorities focussed on revenue over service! Absolute **** storm!
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Mrsbedbug182
(@mrsbedbug182) reported
@ThreeUK @ThreeUKSupport I still can’t make calls so why are you saying it’s fixed, that’s a bare faced lie, this has caused so much problems to me today amongst many others
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Ricky Shields
(@BigLadRicky) reported
@ThreeUK @ThreeUKSupport So near normal levels yet from what I can see everyone is still offline. I used this phone for work so this has meant no Comms for work along with inability to contact family down south who have been in for major surgery today.
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FORCE_xiv
(@FORCExiv) reported
@ThreeUK Third party apps over WiFi, what ******** do we need you for?
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Sally 🇪🇺🇺🇦🌹
(@sally_steel_) reported
@ThreeUK How about @iD_Mobile_UK ? I still have no phone service….
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callum chubb
(@callum_chubb) reported
@ThreeUK I’m sure this is a recurring issue every 6 months… at least shocking from one of the major networks. Sometimes apologies just don’t cut it