3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
Why is my 3 (Three) service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at 3 (Three)
3 (Three) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pontefract, England
The most recent 3 (Three) outage reports came from the following cities: Leeds, Barnsley, Normanton, Castleford, and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 5 days ago |
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Internet | 7 days ago |
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Internet | 12 days ago |
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Internet | 16 days ago |
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Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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immy (@immy15619175) reported from Leeds, England128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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CyberCrag (@CyberCrag) reported from Ouzlewell Green, England@ThreeUKSupport @G0thicwarri0r94 “We won’t discuss the location of masts with you” You’re coming across really poorly, maybe customer service isn’t for you.
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Martin Dyche (@mjdyche) reported from Leeds, England@ThreeUK is there a mast down in the LS14 area? I have no coverage at all!
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Dean Bray (@DeanBray1) reported from Leeds, EnglandI would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?
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Becky Nicholson (@huggybecky_1975) reported from Leeds, England@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.
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Elli ⭐ (@Elli_murphy) reported from Leeds, England@ThreeUKSupport Hi, I've had issues with my network for well over a month now, I've rang three times and they keep saying it will be fixed next week each time. Its not on, I'd like to cancel my contract as this is affecting my work
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Will Tisdale 🎗🏳️🌈 (@_thalamus) reported from Selby, EnglandWell, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.
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Dean Bray (@DeanBray1) reported from Leeds, EnglandIf I could give life advice to anybody it would be this; never, ever join @ThreeUK. By far the worst company I have ever dealt with. I was warned and I still did it. Heed my warning!
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Will Tisdale 🎗🏳️🌈 (@_thalamus) reported from Selby, England@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.
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Producer Speechless (@speechlessfm) reported from Leeds, England@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl
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CyberCrag (@CyberCrag) reported from Ouzlewell Green, England@ThreeUKSupport @JosephR31 Fraser, you’ve said the same thing for three years. You’re never going to support it. Stop lying to customers you repulsive human being.
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Rosie Tran (@rosieintheuk) reported from Leeds, EnglandWhy is the @ThreeUK signal coverage in Leeds City Centre so abysmal? 😭
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Martin Dyche (@mjdyche) reported from Leeds, England@ThreeUKSupport is there a mast down in the LS14 area? I have no coverage at all!
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Dean Bray (@DeanBray1) reported from Leeds, EnglandI would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?
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Chad Issac (@ChadIssac_) reported from Leeds, England@ThreeUK Get connected to your advisor no problem, it takes him that long to issue my new contract that delivery date for my phone goes from 23rd October to the 11th November..... Absolute pile of **** not even bothering whatever
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Kirsti Findlow (@KirstiFindlow) reported from Barnsley, England@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
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Chad (@ChadIssac_) reported from Leeds, England@ThreeUK Hiya. My signal is down and has been for a few hours. I’ve done everything as advised on the website but are having to use my Wi-Fi at home. Please advise
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SHAM_006 (@Shammz006) reported from Wakefield, England@ThreeUKSupport Why can I not send or receive ANY texts. Your customer service representative couldn’t tell me why. She said it could be that I have gone over my allowance. I have unlimited text allowance. You love fobbing customers off, we are not stupid! Just be honest
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Claire Wilkinson (@_Clairew01) reported from Leeds, England@ThreeUK why is my mobile data not working when I leave the house & not using WiFi? Googled but can’t see theres any coverage issues in my area and I’m not out of data?
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Adam (@AdamJM1986) reported from Leeds, England@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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kristian jeffery (@kristianj1977) reported@ThreeUKSupport Yeah unfortunately it's still just as bad. I just had a very important personal call too that I couldn't hear so gonna try reconnect with them tomorrow. So if work has been completed and still this bad it won't be fixed this evening then I take it?
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Rank Bad Yin (@rank_bad_yin) reported@ThreeUK when do you expect to support esim?
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Ibere Apparel (@IbereApparel) reported@Little_WonderUK @ThreeUK At least you have service … I’ve had no service all day , can’t even call out
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🔮Worthless_Human🔮 (@Stop_The_Panic) reported@ThreeUK Didn’t think that 15 years after I left your company as a suffering customer, I’d return to give you another chance, only to be told by your call centre staff that it’s “company policy” that they HAVE to fk up the delivery of my 5G hub Regret coming back to u
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JMRichardson 🇩🇪🇮🇹🇺🇸🇬🇧🏴 (@Arcee_TillAllr1) reported@ThreeUKSupport why is it always such a pain to get an old number transferred to you? Every time I renew my contract or take out a new one, it's never straight forward to keep my number. It's getting very tiresome.
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Sam Toboggan (@samtobo1) reported@ThreeUKSupport It has always been off as well, so this isn’t the issue sadly.
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Little Wonder (@Little_WonderUK) reported@ThreeUK my phone is useless for making calls on your network. Cuts out, can't make phone calls. Beyond distressing when I need it. 🤬
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Catherine Philpott (@Catheri74543541) reported@ThreeUK @ThreeUK so this is the best conversation ever completely flawed. Insurance company say stolen phone is not blocked and 3 can’t help because they can’t text code to stolen phone. Is it just me????? #insurance #shambolic
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T 🌸 (@1ts0bvi0us) reported@ThreeUK I’m travelling to Vietnam and noticed it’s one of your Go Roam Abroad destinations. As a Pay As You Go customer, if I buy an Add On, would there be any additional charges if I were to use data during my time in Vietnam?
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Jonathan Williams ✈️ (@Jonathangosky) reported@ThreeUK Data use in the Midlands has been useless over the past few weeks. Birmingham City Centre and can’t find timed of trains. Pretty pathetic really. B’ham airport, no workable signal. 😡