3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Normanton, Leeds and Doncaster.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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Chad Issac
(@ChadIssac_) reported
from
Leeds, England
@ThreeUK Get connected to your advisor no problem, it takes him that long to issue my new contract that delivery date for my phone goes from 23rd October to the 11th November..... Absolute pile of **** not even bothering whatever
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Chad
(@ChadIssac_) reported
from
Leeds, England
@ThreeUK Hiya. My signal is down and has been for a few hours. I’ve done everything as advised on the website but are having to use my Wi-Fi at home. Please advise
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?
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Elli ⭐
(@Elli_murphy) reported
from
Leeds, England
@ThreeUKSupport Hi, I've had issues with my network for well over a month now, I've rang three times and they keep saying it will be fixed next week each time. Its not on, I'd like to cancel my contract as this is affecting my work
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @JosephR31 Fraser, you’ve said the same thing for three years. You’re never going to support it. Stop lying to customers you repulsive human being.
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.
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Claire Wilkinson
(@_Clairew01) reported
from
Leeds, England
@ThreeUK why is my mobile data not working when I leave the house & not using WiFi? Googled but can’t see theres any coverage issues in my area and I’m not out of data?
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @G0thicwarri0r94 “We won’t discuss the location of masts with you” You’re coming across really poorly, maybe customer service isn’t for you.
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Producer Speechless
(@speechlessfm) reported
from
Leeds, England
@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl
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Rosie Tran
(@rosieintheuk) reported
from
Leeds, England
Why is the @ThreeUK signal coverage in Leeds City Centre so abysmal? 😭
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.
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Adam
(@AdamJM1986) reported
from
Leeds, England
@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
If I could give life advice to anybody it would be this; never, ever join @ThreeUK. By far the worst company I have ever dealt with. I was warned and I still did it. Heed my warning!
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport Theres no point. You ask this every time. I've complained several times. It's not changed or improved. I give a postcode, you confirm there are issues, recommend I use wifi or drop to 3G (not the 4G service I pay for). It would be better to let people know when it will be fixed.
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Martin Dyche
(@mjdyche) reported
from
Leeds, England
@ThreeUK is there a mast down in the LS14 area? I have no coverage at all!
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Martin Dyche
(@mjdyche) reported
from
Leeds, England
@ThreeUKSupport is there a mast down in the LS14 area? I have no coverage at all!
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Kirsti Findlow
(@KirstiFindlow) reported
from
Barnsley, England
@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay Reddy
(@VinayRe18733328) reported
@ThreeUKSupport Passport,brp,bank statement And today they sent me we can’t resume your service no action taken
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Stuart *******
(@NoiseWiz) reported
@ThreeUK are an absolutely dreadful company and I highly recommend that nobody here ever takes out a contract with them. Their customer services are so bad that I actually think they are crooks doing it on purpose to stop people from leaving.
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Harry Rogers
(@HarryRog1979) reported
@ThreeUK fed up with phone saying 5g but Internet not working. Not sure if it's the new phone or rubbish network
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Gergely
(@yosoygergely) reported
@ThreeUK you guys deserve a medal for customer scam of the year: feel from home is slowly being removed and replaced with £2 daily charges. You might need to work on your communication plan before you lose more business than expected
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Uncle Lobos
(@AbuQaadirr) reported
@ThreeUK is absolute terrible when it comes to streaming with My data. 😒😒😒
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Ann
(@Ann86990920) reported
@ThreeUKSupport Wasted another hour. They say there is no record as always of the online cancellation form. Pathetic. I cancelled because customer service was only online in covid. I cancelled the contract within five days. I didn't insert the SIM. Got charged for 2 months for nothing
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Ann
(@Ann86990920) reported
@ThreeUKSupport I have spoken to customer services again and wasted another hour for the number 078281125096. I never used this number and cancelled on the 5th day in lockdown when they had no customer services calls and I had to do online. Am not paying 265.12.I want my £18 back
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Shaun Spillings
(@Shaun13333697) reported
@ThreeUKSupport Hi Holly,yes it is.I called the customer team yesterday afternoon and I was with them for about 45 minutes and then in the end told to contact Ticketmaster.Please can someone help me,please?
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Szopciu 🐾
(@Szopciu8) reported
Ugh Why @ThreeUK is scam cellular network :/
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Mike Simmons
(@MikeSimmons80) reported
@ThreeUKSupport Thanks Holly. Voicemail was disabled and re-enabled a couple of times, the account was 'refreshed'. Issue has been ongoing for a number of years. It occurred when a voicemail was received while number was unavailable while being ported from @O2