3 (Three) Outage Report in Pontefract, City and Borough of Wakefield, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontefract, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontefract and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontefract, City and Borough of Wakefield, England
The most recent 3 (Three) outage reports came from the following cities: Castleford, Normanton, Wakefield and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pontefract, England
Latest outage, problems and issue reports in Pontefract and nearby locations:
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @G0thicwarri0r94 “We won’t discuss the location of masts with you” You’re coming across really poorly, maybe customer service isn’t for you.
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Chad
(@ChadIssac_) reported
from
Leeds, England
@ThreeUK Hiya. My signal is down and has been for a few hours. I’ve done everything as advised on the website but are having to use my Wi-Fi at home. Please advise
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Producer Speechless
(@speechlessfm) reported
from
Leeds, England
@ThreeUKSupport after spending over an hour on live chat not to be answered to try login in and your forgot password doesn't work and asking for a mobile number when it's in ipad how am I suppose to see when I'm due an upgrade if you can't get in touch with you on any way possibl
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Claire Wilkinson
(@_Clairew01) reported
from
Leeds, England
@ThreeUK why is my mobile data not working when I leave the house & not using WiFi? Googled but can’t see theres any coverage issues in my area and I’m not out of data?
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Adam
(@AdamJM1986) reported
from
Leeds, England
@ThreeUKSupport No because it is impossible to get through to anyone. Online it says it is £300+ to cancel. Complete con that if ordered online free cancellation within 14 days. Buy in shop get it home and realise it doesn't work and it is a massive charge to cancel.
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CyberCrag
(@CyberCrag) reported
from
Ouzlewell Green, England
@ThreeUKSupport @JosephR31 Fraser, you’ve said the same thing for three years. You’re never going to support it. Stop lying to customers you repulsive human being.
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SHAM_006
(@Shammz006) reported
from
Wakefield, England
@ThreeUKSupport Why can I not send or receive ANY texts. Your customer service representative couldn’t tell me why. She said it could be that I have gone over my allowance. I have unlimited text allowance. You love fobbing customers off, we are not stupid! Just be honest
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Rosie Tran
(@rosieintheuk) reported
from
Leeds, England
Why is the @ThreeUK signal coverage in Leeds City Centre so abysmal? 😭
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUK. Departments are closed on the phone and unable to use webchat. Can you help?
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Elli ⭐
(@Elli_murphy) reported
from
Leeds, England
@ThreeUKSupport Hi, I've had issues with my network for well over a month now, I've rang three times and they keep saying it will be fixed next week each time. Its not on, I'd like to cancel my contract as this is affecting my work
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
Well, I started off at 29 in the queue. Now down to 14. I guess @ThreeUK have lots of unsatisfied customers.
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Martin Dyche
(@mjdyche) reported
from
Leeds, England
@ThreeUKSupport is there a mast down in the LS14 area? I have no coverage at all!
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Becky Nicholson
(@huggybecky_1975) reported
from
Leeds, England
@ThreeUKSupport I was told last time it was network congestion - too many people in one place. I was offered a discount last month. They couldn't commit to whether there would be improvements for this month. I'm leaving for this reason. No improvements. No service. Not good enough.
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
If I could give life advice to anybody it would be this; never, ever join @ThreeUK. By far the worst company I have ever dealt with. I was warned and I still did it. Heed my warning!
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Dean Bray
(@DeanBray1) reported
from
Leeds, England
I would like to return my Huawei router please @ThreeUKSupport. Departments are closed on the phone and unable to use webchat. Can you help?
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Will Tisdale 🎗🏳️🌈
(@_thalamus) reported
from
Selby, England
@ThreeUKSupport Three should really consider using native English speakers for complaints, it would benefit everyone and provide far better customer service. It would cost more, granted, but I don’t really care about that - the customer service from outsourced foreign call centres is crap.
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Chad Issac
(@ChadIssac_) reported
from
Leeds, England
@ThreeUK Get connected to your advisor no problem, it takes him that long to issue my new contract that delivery date for my phone goes from 23rd October to the 11th November..... Absolute pile of **** not even bothering whatever
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Kirsti Findlow
(@KirstiFindlow) reported
from
Barnsley, England
@ThreeUKSupport please can you tell me why my network is so slow I only have 1 bar for reception and my 4g is not loading I am using to switch to 3 g and that is poor. I work for the NHS and am working remotely and need my phone to contact employees. Please can you let me know.
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Martin Dyche
(@mjdyche) reported
from
Leeds, England
@ThreeUK is there a mast down in the LS14 area? I have no coverage at all!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Logan ○●●
(@Logan_iso) reported
@ThreeUKSupport Hi, I’m still having the same issues despite the chat yesterday.
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Peter Siyanbola
(@SiyanbolaPeter) reported
It's quite unfortunate the at @ThreeUK is not been fair to most of their customers. Was told last year April that if I get on Three network I can get a phone contract after three months and this made me to switch from my previous network to three network. .
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Nicholas Oliver
(@Nolhom) reported
@ThreeUKSupport can you get your standard support agents to be more like Charley from social media support? They addressed the issue and actually tried to help... Thank you Charley!
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grizlyadams
(@grizlyadams) reported
@ThreeUK what is going on with your service in Gloucester/Cheltnham area? It's absolutely awful in the last 3 weeks. Used to be a solid 50/20mbps down/up - now varies between 0.3/1 and <9/2. With wildly varying pings. It's rubbish.
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Stuart Cullen
(@DiscoCullen) reported
@ThreeUKSupport is there an issue with three broadband in the east London area at the moment? It’s painfully slow.
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Nicholas Oliver
(@Nolhom) reported
@ThreeUKSupport Further. I am having customer support argue with me about deals on the three website rather than trying to solve my problem. Its not my fault if your webmasters have a live deal that isn't in your system. I just want my problem solved and I've been on the chat for over an hour.
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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THE_North_remembers
(@7Dcms) reported
@hope4sale @ThreeUKSupport Having the same issue in my area, got told by three it was a mast issue, I have the plug in router at home, can't connect to 5G and my Downloads speeds are awful. Been going on about a week now!
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Jayne 💙🇺🇦
(@JayneInNotts) reported
So @ThreeUK want to charge me more £££ for a worse contract 🙄 Time to move on. I'm a loyal customer and I've been with them for years but the replacement offers are just rubbish.
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THE_North_remembers
(@7Dcms) reported
@ThreeUKSupport Congestion?..I was told there is a problem with the mast in my area...had this issue since I have moved a week ago, never had any problems at previous address..I also have the three plug in router..not getting any 5G connection..downloads/speed terrible..I game on XBOX series S.