3 (Three) Outage in Doncaster, England

Disappointing the @ThreeUK PAC text service is not working @Ofcom

@ThreeUKSupport Once it has been dealt with, my mum will be leaving Three as the whole incident has been ridiculous.

@ThreeUKSupport My phone lost signal 4 times .

@ThreeUK anychance you could fix the masts in Sheffield S6 #no service again

@ThreeUKSupport I took out a contract as I thought I couldn’t upgrade, then customer care told me I could upgrade so they ‘cancelled’ the contract I had taken out, long story short they hadn’t cancelled it and after phoning twice more I was billed me £73 which has since been refunded, but..

@ThreeUKSupport @ThreeUK your mifi device is a joke , in the US you have to plug into mains to work, how is this mobile , your customer service is a joke every time I call no one knows anything about my case #joke #rubbish

@ThreeUKSupport @ThreeUK shocking service why tell me you are going to deliver on Tuesday and now say you can’t deliver at all

@ThreeUKSupport terrible service

@ThreeUK how come EVERY TIME I try and use data on my mobile at #KingsCross it never works. I keep logging this on your website but nothing is getting any better.

@Lucwise @ThreeUK You'll be lucky to get any speed from three I left them after they (for the whole 24m contract) failed to deliver even consistent 3g signal In a city they claimed to blanket cover with 4g and as soon as you went indoors you lost all signal completely

@ThreeUKSupport The house on a Hill’s post code is DM’d to you. I did go through this with your colleague, I was advised to turn off my WiFi. Which I have done, but the sucky signal remains...

@ThreeUK Sheffield’s Fargate store staff are so friendly and did everything to try to help me! They deserve recognition for their patience and persistence!

@ThreeUKSupport At a minimum I expect some form of discount to be applied to my account for lack of service for almost 3 weeks. This will go a long way to restoring some sort of faith in yourselves

@ThreeUKSupport You need to own this and be truthful with your customers. I’m paying for a service I’m not receiving and im well within my rights to cancel. But I’m giving you the benefit of the doubt to try and explain please.

@ThreeUK @ThreeUKSupport @Three_Is_Bro was promised that my problems would be sorted when 5g comes. I was given a discount and told I could end my contract whenever I wanted and upgrade to 5g. Now the call centre - despite acknowledging that they can see this chat want to charge!

@ThreeUK I should have feel at home, but had no service since landing in Cyprus yesterday please advise thanks

@milesbxf @suhailpatel @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff I used to have terrible problems with O2 around Victoria when I worked there - Victoria station was a dead spot - that's why I switched to EE. I'm switching back though so we'll see I guess!

@ThreeUK I am still waiting for mobile service .

@suhailpatel @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Just putting in a good word for O2 - rarely have problems with signal in London. I've not had to interact with support in 3 years so can't rate that, but guess that's a good thing in itself

@ThreeUKSupport @cassgomez Instead of this banal response, concentrate on improving your service. It is patchy and appalling at times.

With the most data hungry mobile customers in the UK, #5G can’t come soon enough for @ThreeUK from a capacity & performance perspective. This 5G broadband solution is a first step, but getting 5G handsets into its users’ hands has to be the big focus going forward.

Given @ThreeUK a pure play operator focused on mobile connectivity its unsurprising it's offering a disruptive #5G home broadband solution, particularly given it is able to leverage the former Relish assets that it had acquired.