3 (Three) Outage in Rotherham, England

@ThreeUK worst customer service I’ve ever encountered place an order for a new contract yesterday morning as well as paying 49 quid up front and 3 separate people I’ve spoke to haven’t a clue when my phone will be delivered after I was told it would be here today

Disappointing the @ThreeUK PAC text service is not working @Ofcom

@ThreeUKSupport Once it has been dealt with, my mum will be leaving Three as the whole incident has been ridiculous.

@ThreeUKSupport My phone lost signal 4 times .

@ThreeUK anychance you could fix the masts in Sheffield S6 #no service again

@ThreeUKSupport I took out a contract as I thought I couldn’t upgrade, then customer care told me I could upgrade so they ‘cancelled’ the contract I had taken out, long story short they hadn’t cancelled it and after phoning twice more I was billed me £73 which has since been refunded, but..

@ThreeUKSupport @ThreeUK your mifi device is a joke , in the US you have to plug into mains to work, how is this mobile , your customer service is a joke every time I call no one knows anything about my case #joke #rubbish

@ThreeUKSupport @ThreeUK shocking service why tell me you are going to deliver on Tuesday and now say you can’t deliver at all

@ThreeUKSupport terrible service

@ThreeUK how come EVERY TIME I try and use data on my mobile at #KingsCross it never works. I keep logging this on your website but nothing is getting any better.

@Lucwise @ThreeUK You'll be lucky to get any speed from three I left them after they (for the whole 24m contract) failed to deliver even consistent 3g signal In a city they claimed to blanket cover with 4g and as soon as you went indoors you lost all signal completely

@ThreeUKSupport The house on a Hill’s post code is DM’d to you. I did go through this with your colleague, I was advised to turn off my WiFi. Which I have done, but the sucky signal remains...

@ThreeUK Sheffield’s Fargate store staff are so friendly and did everything to try to help me! They deserve recognition for their patience and persistence!

@ThreeUKSupport Listen to the call records, reducing customers almost into tears is not great customer service

@ThreeUKSupport The coverage support report an issue with the network at the moment like they have reported the whole time.

@ThreeUK the worst customer service I have ever experienced, 3 contracts with you cancelled today , useless !!!

@ThreeUKSupport After asking 3 different people 5 or 6 times in the same phone call and eventually shouting, yes. Bad, infuriating experience.

@GentlemanJamie @ThreeUK Yes correct. No connecting. So then I ring three to report the issue and they have been charging me £2 a minute 😂

@ThreeUK two years ago one of your representatives, in India, promised to provide a solution to the fact that you do not provide any service whatsoever to me at my home. I'm still waiting but I'm not holding my breath. Obviously. By now I know that you are crap. Gold plated crap.

@ThreeUKSupport Currently a personal customer and went to take out a new business plan and received conflicting advice from two stores. Completely confused and a long wasted journey to the store. No confidence from employees on how to do it either . . . #cansomeonehelp

@ThreeUK better answer me or a swear I’m going back to Vodafone this is going into day 4 with no signal 😡😡😡😡😡

@ThreeUK @ThreeUKSupport worst phone company about. Would rather not have a phone. Can’t even get hold of anyone. Wouldn’t recommend

My middle class pissyness is strong tonight. The last three weeks of dealing with @ThreeUK have been awful. Currently they’re trying to trick me that I’m outside my 14 day return window which I’m not. And that it’s not from the day it was delivered to me.

@ThreeUKSupport been on hold 40 mins to cancel a contract, is this how you keep your customers! Absolutely appalling!!!!!!