3 (Three) Outage in New Mills, Derbyshire, England

@ThreeUK And if you live in Moston in Manchester the signal is s*** and other areas of Manchester three crap

@ThreeUKSupport Thanks Peter, this is on my broadband router, I have now Manufacture reset it 10 times this year. It’s working well today gets the same speed as my phone. But many days over a month my phone can get 80 down the router 2 down sat on the same shelf.

@OrusApolloDJ @ThreeUK @Three_Is_Broken mines spot on never had an issue in 4 years

Trying to get hold of @ThreeUK Phone up - automated service told to use online chat. Open online chat and no operators..... I've been double charged for a monthly bill!!!

@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.

@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.

@ThreeUKSupport how do I get to speak to someone. I’m a new customer due to move over to you tomorrow but not received a SIM card. Your contact number says unavailable. Not a great start !

@ThreeUK Seriously unimpressed with your Customer Service Advisors, today. Three separate calls, totalling 40 minutes in queues, and each time the advisor didn’t action my request correctly, resulting in being transferred to a dead line #poorcustomerservice

PLEASE RETWEET THIS AS MUCH AS POSSIBLE. STAY AWAY FROM @ThreeUK I ordered a SIM only plan 2 weeks ago and the SIM card still hasn’t arrived. I called to cancel my second contract too but that department “cant take my call.” Disgusting customer care and service. STAY AWAY #Three

@ThreeUK fix your systems Ive wanted my pac code for 3 days

@ThreeUKSupport i have been unable to get a replacement sim, taking ages! CS seems to be out of network as “system is down” awful experience in the last 48hrs!

I’m waiting on my delivery from @ThreeUK. The guy on the phone said between 8am - 7pm. Great so waist 11 hours of my day waiting for a parcel that needs to be signed for. I didn’t get any tracking details sent and I need to go food shopping. Excellent customer care! #Three

@ThreeUKSupport @ThreeUK I have unlimited internet but it has been super slow or doesn't work at all since quarantine started (my postcode is M8 Manchester) 😫📱

@ThreeUK I have unlimited internet but it has been super slow or doesn't work at all since quarantine started 😫

@ThreeUK absolutely shocking your internet at minute. I understand people are working from home etc but I pay a lot of money for a service I’m currently not getting. Constantly have to turn my phone off and on to try to access internet

@ThreeUKSupport Your service or lack thereof , even on line is appalling . Back to EE FOR ME

@ThreeUKSupport Hi, speeds are faster when on 4g, but still only around 4/5mbps. Noticed that when I can connect to nearest mast speeds improve, but often I'm connecting to a further away mast with a weaker signal.

@ThreeUKSupport are you having issues with your network. I cannot view my security cameras and other apps that require internet are intermittent. Ashton under lyne area currently in Stockport working

@ThreeUKSupport joined your 4G Home Broadband service in M407LS last week. Poor speeds wherever I place my router (less than 3mbps) despite 5 bars of signal, which is considerably less than expected.

@Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen

@ThreeUKSupport I have an account I need to cancel with you as I’m not using it anymore I tried to cancel on the phone but I’m told otherwise can you help?

@ThreeUKSupport morning, unable to get through to a single person at support. Online system unable to reset any password. Can you help?

@ThreeUKSupport hello, driving me crazy my data not working correctly on my@phone for days now and use it as a WiFi hub for work. Is there an outage TR7?

@ThreeUKSupport Already done that and they were no help but thanks anyway

@ThreeUK went to upgrade my phone at your Norwich store on Friday, never have I met so incompetent staff who didn't know what they were doing. Got my phone upgraded using the chat feature whilst standing outside the shop

@ThreeUKSupport That’s fine, just wondering. Seems to be working now, and the issue with calls has sorted itself out. Have a good day.

Argh am v v v nearly out of data, there's no WiFi, the @ThreeUK call centre is closed, the app has been down since friday and the live chat doesn't work. Deep breaths.

@ThreeUKSupport Hi Mark, I have similar issue with 3G (maybe it’s not as often as on 4G though). Do you have any rough ETA?

@ThreeUKSupport @ThreeUK im on an unlimited contract but I’ve been told that I’ve run out of data. All of my calls are dropping out too. Help please! Sheffield, iPhone 8.

@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks