3 (Three) Outage in New Mills, Derbyshire, England

@ThreeUKSupport Ah, alright. I've had it just over two years and it was accident damage. I think I'm due an upgrade, is that possible to do via post?

@ThreeUK moved to 3 last month, wow what a shocking service, keep getting get disconnect when I'm on the phone to anyone ..

@ThreeUKSupport As I’ve already told you, I’ve done that and it doesn’t work. I am not using for the first time. I’ve been randomly locked out, unable to change password and unable to re register. Loads of customers having the same problem.

@ThreeUKSupport Day four and still no phone service! Agents say I will be connected in two hours time EVERY TIME I message them! I need my phone for my business this just isn’t good enough! @ThreeUK

No phone service for past 3days since switching to @ThreeUK Now they say it’s going to be another 2 days before they can activate my SIM! Customer services make promises that it’ll be fixed in 2 hours! Not happy 😡

@ThreeUKSupport Hi, I left 3 in may this year and was sent a final bill for part of the month, you took the full month's payment and didn't refund the credit owing stated on my final account. Please help

@ThreeUK How is it I can get a Galaxy S20+ 5G, direct from Samsung £90 upfront, with 2 years on Three at £45/month, but as a loyal customer of 17 years, you'll charge me £1365 over 2 years, both for 30gb/month?

@ThreeUK hi, I have issue with my bills, can I get some help here since there is no customer service number in your website

@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.

@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.

@ThreeUKSupport receive a message advising know there’s a problem in my postcode, link for updates says no know issues.

@ThreeUKSupport Yes been on WiFi to change it, tried again now as I’m somewhere else but it’s still not working.

@ThreeUK Guys are there problems with the network? I’ve got 4G but have not been able to get on any of my apps or receive messages for over an hour now 😕

@ThreeUKSupport I've received a text about account suspension. How do I find out if this from you? I've tried your webchat but the operator never came back to me

@ThreeUKSupport My mobile Wi-Fi keeps dropping. Last Monday it was off all morning. I regularly gave evenings where it drips every 30 minutes or so. My mobile phone is on Sky, but I never have connection problems with it. Only my mobile broadband with Three

@ThreeUK And if you live in Moston in Manchester the signal is s*** and other areas of Manchester three crap

@ThreeUKSupport Thanks Peter, this is on my broadband router, I have now Manufacture reset it 10 times this year. It’s working well today gets the same speed as my phone. But many days over a month my phone can get 80 down the router 2 down sat on the same shelf.

@OrusApolloDJ @ThreeUK @Three_Is_Broken mines spot on never had an issue in 4 years

Trying to get hold of @ThreeUK Phone up - automated service told to use online chat. Open online chat and no operators..... I've been double charged for a monthly bill!!!

@ThreeUKSupport Nope. Turning it on resulted in it turning off again. As I said, this happens every few months. I’m not asking you how to fix this. I’m informing you that you might want to look into a buggy system.

@ThreeUKSupport yes. nothing works because of the local mast issue

@ImpactGroupDT @ThreeUKSupport We only had our first problem yesterday evening but I’ve tweeted them twice and no response unfortunately

@LouiseStewart @ThreeUKSupport The network is not compatible with any phone. Just ask any of our followers or look at any of our tweets. Avoid three

@ThreeUKSupport I see three have rolled out esim support, Can anyone confirm whether a galaxy watch 3 will work on three yet? If not do you have a date for support?

@Three_Is_Broken @ThreeUKSupport I just wanna cancel it and move on but I’m stuck in a 2 year contract 😔

@ThreeUKSupport Can you give me some information about when the network will be fixed in the CR0 area please?

@ThreeUK 3 hours so far waiting to get my PAC no. Sort it out Three!!! Will never be going back

@ThreeUKSupport I’ll contact the onbudsman then, simple tasks seem to beyond your customer service teams abilities.

@ThreeUKSupport I then started having all these issues - I just want one account in one name (my name) 😫 and for everything to work!

@ThreeUKSupport I cancelled my contract, but I'm still getting charged. How can I talk to support? Live chat never seems to work. It always says 'Loading'. Three Store Now says 'Click on the chat bubble in the bottom right of the screen'. That bubble is never there.