3 (Three) Outage Report in Chapel-en-le-Frith, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Chapel-en-le-Frith, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chapel-en-le-Frith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chapel-en-le-Frith, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Chapel-en-le-Frith, England
Latest outage, problems and issue reports in Chapel-en-le-Frith and nearby locations:
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Diane Nivern Clinic
(@DianeNivern) reported
from
Manchester, England
No phone service for past 3days since switching to @ThreeUK Now they say it’s going to be another 2 days before they can activate my SIM! Customer services make promises that it’ll be fixed in 2 hours! Not happy 😡
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Dr Chris O’Leary
(@drchrisoleary) reported
from
Macclesfield, England
Internet down. @ThreeUK can’t explain why or how long it will be gone. Needless to say, everything I need to do this week requires internet access.
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Diane Nivern Clinic
(@DianeNivern) reported
from
Manchester, England
@ThreeUKSupport Day four and still no phone service! Agents say I will be connected in two hours time EVERY TIME I message them! I need my phone for my business this just isn’t good enough! @ThreeUK
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[BT]Blueshift
(@BTBlueshift) reported
from
Ashton-under-Lyne, England
@ThreeUKSupport Ah, alright. I've had it just over two years and it was accident damage. I think I'm due an upgrade, is that possible to do via post?
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Buxton, England
@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Matt Goddard
(@GodHesHard2) reported
from
Stockport, England
@ThreeUK worst customer service ever. 22 minutes to answer a simple question. Repeatedly asked the same question by their rep only for them to tell me to calm down! Unbelievable
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@Ofcom how do we complain about how hard it is to cancel an order you never made to @ThreeUK ? We needed temp wifi solution after house move - bought dongle + 1 month use and now they won’t stop calling us and asking for cancellation fees. Disgraceful behaviour.
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Donald Judge
(@DonaldJudge) reported
from
Manchester, England
I'd use @ThreeUK mobile, except here in a populous part of one of UK's most populous cities, the signal is absurdly feeble.
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport can anyone help me out please, called numerous times, waited in the queue & call goes silent when I get through. Been on live chat & just been told the home broadband team don’t use it so I need to call! Frustrating circle! I need to cancel my 4G home broadband.
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L
(@leon82uk) reported
from
Manchester, England
@ThreeUKSupport My SMS not working in Manchester. Please fix this! #ThreeUK
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@ThreeUKSupport No contract. Advised by Three to pay outright for a dongle and a 1-month, one-off fee for 1-month wifi use. Told by their advisor that this was fine & best solution. Temp set up as we moved house & had to wait for broadband install. Never had a contract with them.
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Simon Webbon
(@abstractgroove) reported
from
Manchester, England
@ThreeUKSupport As I’ve already told you, I’ve done that and it doesn’t work. I am not using for the first time. I’ve been randomly locked out, unable to change password and unable to re register. Loads of customers having the same problem.
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joe murphy
(@Murphy_m13) reported
from
Manchester, England
@ThreeUKSupport your network is going down the pan had **** signal and no Internet for 4 days now I wouldn't mind i just recommended you to a friend and there giving it me in the neck now sort your **** out pronto
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Jon
(@jondickinson) reported
from
New Mills, England
@ThreeUKSupport Thanks, however the reason I’ve messaged on here is I tried calling 4 times yesterday & the call went silent your side & I had to hang up. I went on the chat & they told me the home broadband team didn’t use it so I had to call. Round in circles, but I’ll try again.
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gaz72
(@gazza7713) reported
from
Manchester, England
@Boris72947177 @ThreeUK Never trust anyone from a number who randomly messages you never trust or give your bank details
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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❄️ DEMI 🍪- 🎮 WoFF / FFVII
(@DigiDemii) reported
from
Manchester, England
@ThreeUKSupport Hey! Are you guys having problems with the network? All day I have been unable to view images online and certain apps won’t work either (like WhatsApp, Instagram..) 😕
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Suad Alghamdi
(@saag1234) reported
from
Manchester, England
@ThreeUK hi, I have issue with my bills, can I get some help here since there is no customer service number in your website
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Colin Tyborczyk
(@tybsz) reported
from
Manchester, England
@ThreeUKSupport Hi, I left 3 in may this year and was sent a final bill for part of the month, you took the full month's payment and didn't refund the credit owing stated on my final account. Please help
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Mike Marcus 🏴🇪🇺
(@mikemarcus) reported
from
Ashford-in-the-Water, England
@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Thomas
(@TrivallisCEO) reported
@ThreeUKSupport the nightmare continues! I cant get technical support so I am cancelling. I can’t even get webchat Also the cancellation form has to be posted!!! Really? Feels like a delaying tactic. I don’t use a printer so not sure how else this is done? Please advise thanks
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Nash
(@Nash84848012) reported
@ThreeUK I would like to thank Mosheena ( customer relations manager) for her professionalism and dedication, hardly you find call center assistants dedicated to fully resolve customer issues most just want you off the phone onto the next one. You regained my trust in Three
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Mel Brooker 🐝
(@MelJBroo) reported
Still have not had a reply @ThreeUK @ThreeUKSupport since Wednesday intermittent service and the helpline have sent a replacement SIM card and still issues with that and @SMARTYMobileUK too for my internet!
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Gemma Bend
(@gembend) reported
@ThreeUKSupport Hey! You made it really really difficult for me to end my contract with you (I was at the end of my min. term) and now you've taken payment incorrectly anyway and your live support team won't let me make a complaint - can you help at all please?👎
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patrick neville
(@thePatrickNEV) reported
@ThreeUK Short message service
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Edd Myerscough
(@E_Myerscough) reported
@anthonykaras @ThreeUK @ThreeUKSupport I'm having the same issue in Cheshire, unable to access BBC sites through the 3 data connection.
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Gemma Bend
(@gembend) reported
@ThreeUKSupport That link is just opening up the same support chat I'm already in, unfortunately. The account has finally been closed and my number ported over, but you've taken the full amount out of my account in error.
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Paweł
(@Pawe27938984) reported
@ThreeUKSupport I’m your current customer who recently bought a new phone that supports eSIM technology. Is it possible to order eSIM? It would be easier for me as I am international student who’s using two cards simultaneously.
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Emma Hunt
(@IAmEmmaHunt) reported
@ThreeUKSupport So can I expect a reduction in my bill for this lack of service then? I do not see why I should have to go down to 3g because you have over sold your network
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Martin Dillon
(@MartinD71485480) reported
@ThreeUK your online customer service and renewal management is shocking 3hrs iv been trying to upgrade and Been lied to by 3 different people one being renewals management