3 (Three) outages and service status in Youlgreave, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Youlgreave, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Youlgreave, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Youlgreave, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Youlgreave, England
Latest outage, problems and issue reports in Youlgreave and nearby locations:
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Buxton, England@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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スティーブンドブソン (@steedobson87) reported from Derbyshire, EnglandWow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, EnglandYo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Tony B (@Saltbar) reported from Derbyshire, England@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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Rob Kelly (@robkelly1889) reported from Chesterfield, England@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Siân Pentin (@SPentin) reported from Chesterfield, EnglandHi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks
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Darren Wright (@madmac2003) reported from Chapel-en-le-Frith, England@ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.
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Chris Auton (@Tracker1972) reported from Chesterfield, England@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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mark morgan (@mjmorgan23) reported from Belper, EnglandDo you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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スティーブンドブソン (@steedobson87) reported from Derbyshire, EnglandSo my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
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VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Daniel White (@dj_chalky) reported from Dronfield, England@Honest_Mobile_ Were you affected by @ThreeUK's HUGE outage today? Considering giving the Classic SIM another try...
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kitty Coco (@BambieBambini) reported@ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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TB 10 (@tsbains64) reported@ThreeUK hi any issues with the #cafenero vouchers ? Downloaded mine this morning tried to use it a few goursnlater and was told it was not valid ? Was due ti expire 3.05
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Dan (@Hardlydan) reported@ThreeUKSupport There has been no signal in my area since before Christmas. Are you ever going to fix it?
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Mushtaq Khan (@mushtaqkhan7637) reported@ThreeUKSupport is the internet down in b138bj Birmingham
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Tom (@zappomatic) reportedSoho is absolutely dead tonight. So why am I unable to use my @ThreeUKSupport data? I always put it down to the place being busy but clearly something is wrong.
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Sue🦖🇮🇱💚🤍💜🏳️🌈Women, Life, Freedom (@eleonorasfalcon) reported.@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?
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David Richards (@gadgetbluetab) reported from Anstey, England@ThreeUKSupport query complaintis: 260422104352245. Still waiting for feedback?. Very poor service and communication!!
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Alexander Bragin (@SkaterMadnes) reported@PaulRoffey1 @ThreeUK Absolutely ****. I am leaving Three due to this. Complete waste of my time
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Pip (@MrPippy) reported@ThreeUK are your Complaints Team okay? Might want to check in on them. I have specifically asked to keep all correspondence regarding a complaint in writing. They have been harassing me daily with multiple calls but despite reminding them I expect written comms, they still call.
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bob jeffray (@BobJeffray) reported@ThreeUKSupport why is it so difficult to cancel a home broadband contract?