3 (Three) outages and service status in Youlgreave, England
Service-wide status: 3 (Three)
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
- 3 (Three) generated 0 outage signals in the last 24 hours around Youlgreave, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Youlgreave, England
3 (Three) signals over the past 24 hours, with local activity from Youlgreave, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
September 23: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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3 (Three) Issues Reports Near Youlgreave, England
Latest outage, problems and issue reports in Youlgreave and nearby locations:
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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Peter Spencer (@_PeterSpencer) reported from Derbyshire, EnglandNot sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Rob Kelly (@robkelly1889) reported from Chesterfield, England@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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スティーブンドブソン (@steedobson87) reported from Derbyshire, EnglandWow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Gary Steel (@GarySSteel) reported from Chesterfield, England@tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Tony B (@Saltbar) reported from Derbyshire, England@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Buxton, England@ThreeUK I know your customer service has always been rubbish but it’s now actually unusable. My hills is wrong and every time I known your overseas call centre about it they manage to cut themselves off mid-call. Please provide me with a PHONE NUMBER of someone in the UK.
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スティーブンドブソン (@steedobson87) reported from Derbyshire, EnglandSo my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
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Ian Thurman (@thewickingman) reported from Youlgreave, England@ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.
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Daniel White (@dj_chalky) reported from Dronfield, England@Honest_Mobile_ Were you affected by @ThreeUK's HUGE outage today? Considering giving the Classic SIM another try...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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chey (@axtumnbreeze) reportedI was under the impression that with the Vodafone3 merge, I'd get better signal, so sorted a new sim and phone through 3 as I never had an issue. Since the masts were being merged, its been awful. Its ridiculous @VodafoneUK @ThreeUK never had this many signal issues beforehand🙈
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Joanne Smalley (@SmallJo) reported@ThreeUKSupport I have been waiting for over an hour on online chat to cancel a sim. Why is this taking so long?!?
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Alex Havoc (@HavocAgain) reported@ThreeUKSupport What's happening in Worcester? I'm trying to get work done but the signal keeps disappearing?
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The Real Lee Burridge (@leeburridge) reported@YTJustGetATesla @ThreeUK Im gradually moving off Three. EE gives a better signal and my company does a deal where I can choose any network and get a monthly contract SIM (not locked in) for a better price than I get elsewhere.
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Sir Richard B-H-Soame 13th BT (@SOAMER) reported@SMARTYMobileUK @ThreeUK Yes it’s network problem as it in need of repair was told that 2 years ago
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Satheeshkumar Rajendran Ph.D (@satheeshvad) reported@ThreeUK Hi three, without any notification, my number has been discontinued because I'm abroad, but I paid some of the months. Before I left the country, I asked your team; they said it was not possible to terminate, and now, without any notification, the number is not in use.
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CoverageChecker (@coveragechecker) reported@Mainstreamlive @ThreeUK Surprised to hear that.. considering its all part of VodafoneThree, and you should have access across the entire network of Vodafone and Three masts. Although I know its not full coverage so you might just be in a dead spot, depending on where in the country you are.
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xXx (@ImmaStar26) reported@ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.
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ThEUnReaLWuN (@ThEUnReaLWuN) reportedAfter being a loyal customer for nearly 8 years time to cancel my @ThreeUK contact. Pay for TRULY unlimited mobile data then pay EXTRA to #GoRoam as you need data the most on holiday but you only get 12gb!! Absolute joke, it lasted 1 day!!
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Valar Dohaeris (@Chukwuebuuka) reported@ThreeUK will outsource Customer service operations to India and what do you get for it? Stolen customer data they use for their scam calls
3 (Three) detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detection ended: (11 minutes) -
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Detection ended: (3 minutes) -
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No end recorded. This alone does not establish the current status.