3 (Three) outages and service status in Youlgreave, England

Problems in the last 24 hours in Youlgreave, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Youlgreave, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Youlgreave, England

Latest outage, problems and issue reports in Youlgreave and nearby locations:

• 
  Siân Pentin (@SPentin) reported 14 minutes ago from Chesterfield, England

  Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

• 
  Chris Auton (@Tracker1972) reported 14 minutes ago from Chesterfield, England

  @ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?

• 
  Sarah Loates (@SarahLoates) reported 16 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

• 
  Tony B (@Saltbar) reported 25 minutes ago from Derbyshire, England

  @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

• 
  VighneshThyagarajan (@VighneshNT) reported 26 minutes ago from Derbyshire, England

  @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

• 
  Merv Spencer Photography (@mervspencer) reported 26 minutes ago from Belper, England

  @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

• 
  スティーブンドブソン (@steedobson87) reported 26 minutes ago from Derbyshire, England

  @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

• 
  Shameer Seepersand (@SeepersandSham) reported 27 minutes ago from Derbyshire, England

  @ThreeUK absolute poor, insulting service yesterday

• 
  Merv Spencer Photography (@mervspencer) reported 31 minutes ago from Belper, England

  @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

• 
  Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported 32 minutes ago from Derbyshire, England

  @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

• 
  Anna Melton (@In_the_Works_PR) reported 34 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

• 
  Peter Spencer (@_PeterSpencer) reported 36 minutes ago from Derbyshire, England

  Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

• 
  ziggy iqbal (@ZiggyIqbal) reported 39 minutes ago from Derbyshire, England

  @ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭

• 
  Anna Melton (@In_the_Works_PR) reported 41 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a working phone and you won’t help me. @EE

• 
  Tim Chambers (@timchambers321) reported 43 minutes ago from Chesterfield, England

  @dalekpete @neilmcgwyre @ThreeUK I can't face purchasing the Sunday Times due to the logistical issues of reading a broadsheet newspaper. Haven't read much, if any of what Liddle's written so have no opinion on that.

• 
  Ian Thurman (@thewickingman) reported 50 minutes ago from Youlgreave, England

  @ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.

• 
  スティーブンドブソン (@steedobson87) reported 50 minutes ago from Derbyshire, England

  So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

• 
  Darren Wright (@madmac2003) reported 53 minutes ago from Chapel-en-le-Frith, England

  @ThreeUKSupport Different numbers. All from Tunisia the other day. Died down again since. But they start randomly.

• 
  Rhys Adams (@rhysadams) reported 57 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  スティーブンドブソン (@steedobson87) reported 60 minutes ago from Derbyshire, England

  Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toby Robinson (@King_T_Dog) reported 5 minutes ago

  @ThreeUK I have two mobile broadband routers, one in the north-west and one in South Yorkshire. Both are absolutely crap coverage. This has only happened for the last two weeks. What on earth is going on with your coverage please? You’re basically just ripping people off.

• 
  Kitty Coco (@BambieBambini) reported 6 minutes ago

  @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

• 
  janice hughes (@jandh65) reported 8 minutes ago

  @ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.

• 
  Virginia McClane (@VirginiaMcClane) reported 11 minutes ago

  @ThreeUKSupport have you got any issues with broadband in Larkfield Kent @ThreeUK

• 
  Ste McPartland (@SteMcP) reported 15 minutes ago

  @ThreeUK I have not been able to login to your rewards app for over a week. Trying reinstalling, registering, new password. Nothing works

• 
  Del Young (@Del67Young) reported 22 minutes ago

  @ThreeUK when are you going to do something about the signal in PL6 area you claim to have already done something about it since you merged with @vodafone but you haven't cuz I'm still getting the same crap signal my house is half mile away from nearest mast

• 
  Arsenal Ian (@IanAFC_68) reported 23 minutes ago

  Hey @ThreeUK …. Congratulations you have just lost a loyal 12 year old business customer and a 20 year old personal customer…. AVOID PEOPLE

• 
  Rod Pascoe (@RodPascoe) reported 27 minutes ago

  @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.

• 
  Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reported 29 minutes ago

  Years ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.

• 
  Richie Jay (@RichEIREjonesy) reported 30 minutes ago

  @skunkcityseeds @ThreeUK I’m on contract but I’ve seen it drop out to 3g up the hills but never in town