3 (Three) outages and service status in Youlgreave, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Youlgreave, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Youlgreave, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Youlgreave, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Youlgreave, England
Latest outage, problems and issue reports in Youlgreave and nearby locations:
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Merv Spencer Photography (@mervspencer) reported from Belper, England@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Ian Thurman (@thewickingman) reported from Youlgreave, England.@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?
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Rob Kelly (@robkelly1889) reported from Chesterfield, England@ThreeUKSupport can someone explain to me why i have had no signal/reception since last Friday?
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Anna Melton (@In_the_Works_PR) reported from Chesterfield, England@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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スティーブンドブソン (@steedobson87) reported from Derbyshire, EnglandSo my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Chris Auton (@Tracker1972) reported from Chesterfield, England@ThreeUKSupport last two contacts with support included offering a follow up call about the mobile broadband issues everyone is having, didn't happen and a promise of "compensation when it's all over" but no indication of when the mobile broadband disaster will be over. Any idea?
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VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Jeanette Kent (@jaykayl) reported from Derbyshire, England@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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Ian Thurman (@thewickingman) reported from Youlgreave, England@ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.
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Gary Steel (@GarySSteel) reported from Chesterfield, England@tescomobile @ThreeUK hi, my calls will not connect to a Three Mobile number. Can you please tell me if there is any issues with each of your networks please. The calls do not ring and say Call Failed. However, I can get calls from the Three number.
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Daniel White (@dj_chalky) reported from Dronfield, England@Honest_Mobile_ Were you affected by @ThreeUK's HUGE outage today? Considering giving the Classic SIM another try...
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England@ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?
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Tony B (@Saltbar) reported from Derbyshire, England@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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Mike Marcus 🏴🇪🇺 (@mikemarcus) reported from Ashford-in-the-Water, England@ThreeUKSupport Three gives great mobile service but your customer service absolutely sucks
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England@ThreeUK Been with you 11 years. Never had a problem 👍
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Peter Spencer (@_PeterSpencer) reported from Derbyshire, EnglandNot sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Rhys Adams (@rhysadams) reported from Belper, England@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Y Hughes (@jookes78) reported@ThreeUK @ThreeUKSupport I had a saved voicemail that my dad left me on 16th Feb. He suffered a fatal heart attack on the 23rd Feb & yesterday I went to get the VM recorded but it has gone. Can you please help me get this message back? I felt like he had died all over again...💔
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Rob Welford (@rob_welford) reported@ThreeUK ok,stop *************** before I cancel my direct debit,why haven’t you activated my roaming pass when I’ve still got 70 days left?
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Legmo2 (@Legmo_2) reported@ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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Barry B. (@basherdrummer) reported@ThreeUKSupport 2 weeks ago I returned from China, having visited 9 city’s in 4 months, not once did I ever lose phone signal with my Chinese network provider - yet here I am on a train from Kent to London with my @ThreeUK signal dropping out! This useless bloody country!! 😡😡
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ARDA BATIKAN DURGUT (@durgut_arda1) reportedI've been using @ThreeUK for a long time and was usually happy with it, but for the last two days the internet has been incredibly bad... It's almost completely unresponsive. It's really disappointing that it's this bad in London. @ThreeUKSupport
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Cornish Darren Fewins (@Darren_Fewins) reportedOne of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?
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Matt Hayes 🇮🇪 (@matthayesthfc) reported@panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!
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Keith (@Keith5978673925) reported@ThreeUK When will you be fixing the tower in Aberdeen? It has been down for maintenance for seven weeks, and maximum download speeds of 2 Mbps simply do not work. The tower spends more time down for maintenance each year than it does actually providing a service.
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Danielle (@elektramonster) reported@ThreeUK As your signal is getting consistently worse, we were pleased to find that we could use Vodafone when 3uk isn't working (most of the time where we are currently) however it says Vodafone is a forbidden network! Can you explain this please?
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zakir Hussain (@zakir___1988) reported@ThreeUK Hi why dont you guys prioritise 5G broadband users to get access to 5G SA where 5G SA is available we don't get still get 5G SA and 6G is on the way by 2030 6G will start slowly. I'm not happy about Three 5G Broadband slow