3 (Three) outages and service status in Youlgreave, England

Problems in the last 24 hours in Youlgreave, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Youlgreave, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Youlgreave, England

Latest outage, problems and issue reports in Youlgreave and nearby locations:

• 
  Daniel White (@dj_chalky) reported 57 seconds ago from Dronfield, England

  @Honest_Mobile_ Were you affected by @ThreeUK's HUGE outage today? Considering giving the Classic SIM another try...

• 
  Sarah Loates (@SarahLoates) reported 7 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

• 
  Mike Marcus 🏴🇪🇺 (@mikemarcus) reported 7 minutes ago from Ashford-in-the-Water, England

  @ThreeUKSupport It’s quite simple really. I want to speak to a human on the phone who is able to understand, and find a solution to my billing issue without accidentally hanging up. Can you help with that or not?

• 
  Anna Melton (@In_the_Works_PR) reported 11 minutes ago from Chesterfield, England

  @ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.

• 
  Ian Thurman (@thewickingman) reported 12 minutes ago from Youlgreave, England

  .@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?

• 
  Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported 16 minutes ago from Derbyshire, England

  @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

• 
  ziggy iqbal (@ZiggyIqbal) reported 23 minutes ago from Derbyshire, England

  @ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭

• 
  Tony B (@Saltbar) reported 25 minutes ago from Derbyshire, England

  @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

• 
  🌹M-K🌹 (@marie_kate2) reported 25 minutes ago from Matlock, England

  @ThreeUK Been with you 11 years. Never had a problem 👍

• 
  Sarah Loates (@SarahLoates) reported 25 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

• 
  Merv Spencer Photography (@mervspencer) reported 29 minutes ago from Belper, England

  @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

• 
  Rhys Adams (@rhysadams) reported 34 minutes ago from Belper, England

  @martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.

• 
  スティーブンドブソン (@steedobson87) reported 37 minutes ago from Derbyshire, England

  @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

• 
  Siân Pentin (@SPentin) reported 39 minutes ago from Chesterfield, England

  Hi @ThreeUKSupport @ThreeUK I’m having some problems with my final bill and can’t find an email address to contact. I’ve used the chat multiple time’s but the problem isn’t being solved. Thanks

• 
  スティーブンドブソン (@steedobson87) reported 43 minutes ago from Derbyshire, England

  Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

• 
  Merv Spencer Photography (@mervspencer) reported 44 minutes ago from Belper, England

  @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

• 
  Ian Thurman (@thewickingman) reported 45 minutes ago from Youlgreave, England

  @ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.

• 
  Peter Spencer (@_PeterSpencer) reported 47 minutes ago from Derbyshire, England

  Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport

• 
  スティーブンドブソン (@steedobson87) reported 53 minutes ago from Derbyshire, England

  @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

• 
  スティーブンドブソン (@steedobson87) reported 54 minutes ago from Derbyshire, England

  So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PokéMalarkey (@PokeMalarkeyUK) reported 6 minutes ago

  I am trying to cancel a phone contract. Your live chat keeps kicking me out as soon as I tell them that I don't want a "better deal". Why won't you let me cancel this? Surely this isn't legal? @ThreeUKSupport

• 
  William Stavely (@william_stavely) reported 8 minutes ago

  @ThreeUKSupport you are obstructing us leaving your failing Internet service. Your Indian "help" centre has hung up calls & kept me on endless hold. Obstructing cancellation is contrary to OFCOM regulatory requirements. Reading this? Then avoid 3!

• 
  DAVID GREGORY KERR (@grego76525) reported 10 minutes ago

  @ThreeUKSupport it is like a nightmare when cards have to be updated and details have to be passed to service providers but I hope this solves any problems

• 
  Mark Baroney (@bardne53756) reported 12 minutes ago

  @ThreeUK have refused to cancel my broadband and told me I need to go 17 miles to nearest store to sort. Had to file complaint as unable to do so. Terrible customer service.

• 
  JurateW #FBPE 🇪🇺🇪🇺🔶️💙 (@JurateJW) reported 12 minutes ago

  @kokeshimum I am with @ThreeUK The worst signal ever.

• 
  The Real Lee Burridge (@leeburridge) reported 15 minutes ago

  @YTJustGetATesla @ThreeUK Im gradually moving off Three. EE gives a better signal and my company does a deal where I can choose any network and get a monthly contract SIM (not locked in) for a better price than I get elsewhere.

• 
  graham k roberts (@k_n_gk1970) reported 16 minutes ago

  @ThreeUK dont bother with this company, if you have a device plan, if you set up agreements, you pay the agreement an dthe this months device plan online in one go, you still fail the agreement somehow and still owe last months bill, clown company, i was with them since 2008 gonna leave

• 
  Rohit Kumar (@rohittkumarr28) reported 17 minutes ago

  @GOVUK pls look through @ThreeUK service. They should be penalised

• 
  jay.fox  (@FoxRunTime) reported 20 minutes ago

  see that signal strength? still better than @ThreeUK!

• 
  Kade Rivers (@KadeRivers70195) reported 23 minutes ago

  @MattCon90191238 @ThreeUK you look old enough to understand the phrase "cutting your nose off to spite your face" download the ******* app you utter melt. if thats what is required to get things done do what needs to be done, man ******** up. whining on X like a menopausal fishwife! EMBARRESMENT