3 (Three) Outage Report in Ashbourne, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (18%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Derbyshire and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derbyshire |
Internet | |
| Derby |
Internet | |
| Derby |
Wi-fi | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
-
Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
-
🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
-
Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
-
Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
-
Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
-
Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
-
Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
-
スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
-
mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
-
kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
-
Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
-
Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
-
VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
-
Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
-
Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
-
Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
-
Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Niz ॐ ⚒⚒⚒
(@n1ren_u) reported
@ThreeUK absolute joke of a firm. Waiting 6 weeks for my wife’s new phone to be told it’s arriving today and only to be text its not arriving till end of February!! Joke of a firm ! Also they charging me full price for the months I ain’t got the phone !! Care to help ?! #useless
-
Dorothy duff 🇪🇺🇵🇹
(@DottyDuff) reported
@HippyRockChick @ThreeUK 3 are rubbish. My daughter & I each bought from 3. Problems for 2 years. Their managers are truly indifferent. I was passed around 3 departments last time. Noone had a clue. They have told me every time that there is poor coverage, yet do nothing about it. Avoid them.
-
Dodj E(mergency meeting). Cur
(@dodj_defur) reported
@bearpaw4242 @ialyrn @ThreeUK It wouldn't be so bad if they'd said, "look, this '3-2-1' thing is a better deal for you than us, so we're going to have to put it up to a '6-4-2' deal." It'd still be inconvenient but that's a price rise I could've accounted for somewhere else.
-
desperate excluded andy
(@Lordchelski) reported
@ThreeUKSupport It's OK. I've had my bank retrieve the direct debit payment and gone to Vodafone. I just don't understand the business sense of losing a long time customer who never missed a payment. The customer service was awful. Just wanted other potential victims to be aware
-
Kim M 🐾
(@KMacca33) reported
@ThreeUKSupport Hello, I completed a port of my number yesterday to a new network but I've since had two service texts from you relating to my now defunct 3 service. Can no longer access online account to stop.
-
Katie
(@katieatheart222) reported
Is there a way to take out insurance on a phone without going through your network provider? I'm fed up with @ThreeUKSupport excuses.
-
Paul Johnson
(@pgj99) reported
@ThreeUKSupport Hi three. My 5G home internet connection has been very slow lately. Is there an issue?
-
Matt Atkinson
(@AtkinzM) reported
@ThreeUKSupport Gets signal but no 4g signal
-
KELI✨
(@iamkelithomson) reported
@MackingCheese_ @ThreeUK @Apple yeah that part is understandable to an extent, but i've never had an iphone hahahahaha so i don't get a charger and i think that's bullshit
-
Saiful Islam
(@IslamSaif1a) reported
@ThreeUKSupport Why it is that whenever someone calls Three, the Indian support staff always ask phone number and then ask password on the account when they actually mean secutiry questions. Is it a wonder fraud goes on in Three.