3 (Three) Outage Report in Ashbourne, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Derbyshire and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derbyshire |
Internet | |
| Derby |
Internet | |
| Derby |
Wi-fi | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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APMcCOYS
(@APMcCOYS) reported
@ThreeUK can't use phone abroad for 4 day, get back and won't connect to the Internet? Been through trouble shooting and no one can tell me why, currently on WiFi but will miss sporting events I'm also paying for, joke of a service
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Chris B.
(@swanseachris1) reported
@ThreeUK new contract in June, no mention 4.5% bill increase in April when signing . You've just lost a customer of 15 years. 100% would not have signed had I known. Shoddy ! Your coverage isn't great! - Hi Vodaphone and O2
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Nache Lekwot
(@lekwotnache) reported
@ThreeUK please stop spoiling my credit score with your fraudulent acts. I'm coming into your office in Hull to get this sorted. You can't continue to treat me, a customer of over 5 years, with 3 contracts worth over £4000, but you still feel to treat this costomer as trash.
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Darren Woods
(@spinneywoods) reported
@ThreeUKSupport Funny how people with me don’t have the same problem though
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R❄️B
(@robii1980) reported
@ThreeUK trying to order 5G hub, website does not work. Tried mobile & laptop, sends me round in circles. Tried to open chat and there’s no live support. Waited for email, clicked the link and just takes me back to the shop homepage. Wasted hours trying to spend money with you!
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John McGrady
(@JohnMcG97918390) reported
@ThreeUK I all of a sudden can’t connect to an Xbox live problem because of upnp issues? I’ve unplugged everything and still having a problem. Been like it all Week.
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JohnSavage🏴
(@johnsav75) reported
@ThreeUK worst customer service in the world. iPad Pro faulty, was told to take it to apple shop for a replacement, apple had no replacement available, so had to purchase a new one, now @threeUk won’t refund as the backend team says No..
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QuokkᐰMocha 🏴🇨🇿🇺🇦🏳️🌈
(@MochaQuokka) reported
from
Kelty, Scotland
@pd_langford @ThreeUK 24 bloody months. And it’s been two months. On average, they’ve caused hassle every two weeks, from not doing stuff they said they would to doing stuff they never tell you about to several times outright lying. Gonna go through the contract as I’m sure a good lawyer will sort it.
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JigglyEmz
(@DJEmz1990) reported
Thank you for lying to me about refund @ThreeUK first im told 1-3 working days, then I'm told 14 days... its now 16 days after the refund was supposed to be issued... so now you've completed fuxked the next 2 weeks budget for me... oh what a **** birthday this is going to be...
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chrissy
(@cripp1986) reported
@ThreeUKSupport I'm truly harked off with the service! It's as been an issue for months now repairing a mast I doubt it more like upgrading them to something 6G. With how it is I am going to just walk away from this network if it carries on and I better not be charged.