3 (Three)

3 (Three) Outage Report in Ashbourne, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ashbourne, Derbyshire, England 11/28/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashbourne, Derbyshire, England

The most recent 3 (Three) outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Total Blackout
United KingdomDerby Internet
United KingdomDerby Total Blackout
United KingdomDerby Total Blackout
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • Ry5ter Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

  • VighneshNT VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    .@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    @ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • jbarnabasl Barney Leith (@jbarnabasl) reported

    Didn’t get the uk government emergency alert test. I’m on @ThreeUK . Is it a network fault?

  • ashflem1991 Ashley Fleming (@ashflem1991) reported

    @ThreeUKSupport @LukeJew I didn't get it either and the emergency clear feature was enabled on my iPhone

  • PeppeSan_ Giuseppe (@PeppeSan_) reported

    Hey @ThreeUKSupport, I didn’t receive any alarm message or sounding today, whilst plenty of my friends and family got it, despite being on the same network. Any reason why?

  • basherdrummer Barry B. (@basherdrummer) reported

    So it appears the majority of phones that didn’t go off (mine included) are on the @ThreeUKSupport network?! What a surprise! #AlwaysThree

  • PsVEagle PsVEagle (@PsVEagle) reported

    @AshBradbury1993 @ladbible Nah you are just likely on @ThreeUK didn't work for anyone on their network

  • triplewicky Nich Underdown (@triplewicky) reported

    @SMARTYMobileUK hi, I’m guessing I didn’t get the emergency alert test because you rely on @ThreeUKSupport ?

  • Paladinleeds Paladin 🔞 (Dan) (@Paladinleeds) reported

    @ThreeUKSupport Any idea why I didn't get the emergency alert? My phone had good signal, alerts are enabled (and were at the time too), phone was switched on. And nothing... Looks like a lot of Three users struggling.

  • pongowaring Andrew (@pongowaring) reported

    Good to know that not content with being the shittest mobile network out there, @ThreeUK can't even be trusted in the event of a national disaster #emergencyalert

  • stevenfritch92 Steven Fritchley (@stevenfritch92) reported

    @GOVUK the “emergency alert system” test was a fail, had my phone all set up making sure I can receive them and at 3pm nothing…and still nothing…I’m on @ThreeUK could it be an issue with them?

  • MrSaffron Andrew Ferguson OBE (@MrSaffron) reported

    @katebevan @ThreeUK Is phone showing 4G or 5G signal. Don’t believe masts sent it out over 3G