3 (Three) Outage Report in Ashbourne, Derbyshire, England
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The latest reports from users having issues in Ashbourne come from postal codes DE6.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (14%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ashbourne, Derby and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Ashbourne |
Phone | |
| Derby |
Internet | |
| Derby |
Internet | |
| Derbyshire |
Internet | |
| Derby |
Internet | |
| Derby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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ziggy iqbal
(@ZiggyIqbal) reported
from
Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Simpson
(@dounowhoiam) reported
@ThreeUK Any update on when the network connection reliability is going to be restored in the Manchester area. Have significant "No Internet" areas including that of M13 9RD and M22 4FH.
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Mrs Jacko
(@JDJJuice) reported
@ThreeUKSupport I have already tried Web chat and calling of which neither could sort. I am getting too the point where I store is my only option which is disgraceful service
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holly damola ˢᵀ📌🔱
(@hollyabe10) reported
@ThreeUKSupport I had a contract that finished 2019 October 24 months phone contract! I forgot to cancel it and they kept on charging me for the device I finished paying for since 2019. They have brought a charge of 1 year and 6 months for me to pay now which I don’t use. I will not pay
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Martin Owens
(@MartOwens) reported
@ThreeUKSupport The recycling team are still unable to help, they say that @ThreeUK manage the recycling website and that they'd received notification that the issue was resolved this morning, but it isn't, they've had multiple customers contact them. What next?
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yas
(@onlyyas_) reported
@ThreeUKSupport I have already sent this god damn proof!!!!!!! I have not heard a single thing from anyone. I’d like to know who I can provide my bank details to for my FULL refund of 5 years paying £34 a month. This seems to be a regular occurrence with your customers it’s shocking
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ChubbysGamesTTV
(@BethSimpson224) reported
@ThreeUK never ever use them. Told me they were cancelling the Contract, FOC, to tell me that I’ve to pay £39 because they haven’t even bothered to send me packaging to send it back. scam artists at their finest. @ThreeUKSupport
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@ThreeUKSupport I need your help I gave you my PAC and it’s not moving my existing number to your network.
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Uncle Social 💬
(@UncleSocialUK) reported
@ThreeUKSupport That's extremely frustrating Jacq but I appreciate you don't personally make the rules. What's the best way to add data in an emergency at the end of the month without being stung for 2 months of data add-ons? I imagine a lot of people get caught out like this.
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David Dredge
(@Daviddredge) reported
@ThreeUKSupport What's extra frustrating it I occasionally get 5G come up! PS My wife, also on 3, has the same issue.
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Iân Collièr
(@ipcollier) reported
@ThreeUKSupport PO119BD 5 phones in our household, all are having phone (1 bar or no service) problems right across the local Hayling Island area.