3 (Three) Outage Report in Ashbourne, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (34%)
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Phone (13%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Total Blackout | |
| Derby |
Total Blackout | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Ian Thurman
(@thewickingman) reported
from
Youlgreave, England
.@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Arran
(@CFCArran) reported
@ThreeUKSupport Tried changing my DD date with your staff 3 times now and each time it’s not actually being actioned, complete waste of my time. First bringing my EE number over to Three was extremely painful, now this. More issues in 2 months than 6 years with EE
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Dr Egle Yates
(@EgleYates) reported
@ThreeUK My voicemail option to access saved messages is unavailable. Customer service couldn’t help. Is this a widespread problem?
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Iân Collièr
(@ipcollier) reported
@ThreeUKSupport PO119BD 5 phones in our household, all are having phone (1 bar or no service) problems right across the local Hayling Island area.
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Lewis robinson
(@LewisRobboJr) reported
@ThreeUK are an absolute, don’t go with them. They’re all liars and just find ways out of helping the customer. Can’t wait for my contract to be over.
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Dr Egle Yates
(@EgleYates) reported
@ThreeUKSupport Thank you for the response. Only saved messages are unavailable (option 1). Shall I visit 3 shop to see if they could help me?
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Mark Hepburn
(@MrMHepburn) reported
@ThreeUKSupport I emailed them days ago and had no reply. Called today and was told despite what the promotion said they will not take my Huawei P30 Pro (despite me getting it from Three. I have cancelled my upgrade and will cancel all 3 of my Three contracts. I feel conned and disappointed
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hilde 🔮
(@hildewereld) reported
Hey @ThreeUK all I want is to get a UK phone number but to get ANY help from you in any way I have to give you my UK phone number which I DON'T HAVE BECAUSE I NEED ONE just stop and let me have a phone number THANKS
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yas
(@onlyyas_) reported
@ThreeUKSupport I have already sent this god damn proof!!!!!!! I have not heard a single thing from anyone. I’d like to know who I can provide my bank details to for my FULL refund of 5 years paying £34 a month. This seems to be a regular occurrence with your customers it’s shocking
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kelly collier
(@kelzcollier) reported
@johnoceallaigh @ThreeUK Was there a solution for this? My daughter's is doing the same. It did it a few months ago too. Very frustrating
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Badsey
(@MBadsey) reported
@ThreeUK Visual Voicemail came out in 2007, why isn’t it still available on the Three Network? Despite it being asked for??