3 (Three) Outage in Ashbourne, Derbyshire, England
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems detected at 3 (Three)
3 (Three) problems in the last 24 hours in Ashbourne, England
March 04: Problems at 3 (Three)
3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems:
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Internet
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Phone
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Wi-fi
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Total Blackout
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E-mail
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TV
3 (Three) in Ashbourne, England Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.3 (Three) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:-
mark morgan (@mjmorgan23) reported from Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Peter Spencer (@_PeterSpencer) reported from Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Jeanette Kent (@jaykayl) reported from Derbyshire, England
@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Rhys Adams (@rhysadams) reported from Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Duncan🃏 (@duncandual) reported from Little Eaton, England
@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:-
Bococoffeegarden (@Bococoffeegard1) reported
@tessthebutler @ThreeUK @VodafoneUK I had Vodaphone in Salisbury and never had any issues... I moved to EE when I came to Heytesbury as Vodaphone doesn’t work here! Hope the move went well x x
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Jamie (@JimWilliamSee) reported
It’s not often I do this but ******* please refrain from ever signing uo for @ThreeUK The worst customer service I’ve ever received
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karen potter (@KarenPotter81) reported
@ThreeUKSupport To then be told this evening its under investigation for fraud!!!! The courier service is who you should be investigating as the man was in all day, never even came to the door to try and deliver a phone. And now he is left in this state. Its beyond disgusting
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karen potter (@KarenPotter81) reported
@ThreeUKSupport I am talking on behalf of a vulnerable person, unable to verbally communicate. Phone upgraded, never received. Tried to ring up and get the phone delivered, can't do that as they hadn't received it back.. Left it a week, rang back, still can't do it as now escalated..
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ً (@ZoumaIdiniV2) reported
@invertedLWB @ThreeUK their logo is horrible
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VINCE (@ItsMeKipkoech) reported
@ConnCFC @ThreeUK It sucks tbh 😡
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karen potter (@KarenPotter81) reported
@ThreeUK absolutely disgusted with customer service. No phone for 3 weeks, vulnerable man left with nothing. Promises to Discuss for 2 wks , not one person has even attempted to call me to Discuss this but quick enough to send him a phone bill! Utterly disgraceful
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Adam (@CFCMethod) reported
Never saying another bad thing about @ThreeUK again 😭💙 #ChelseaFamily
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john mann (@bootlebilly) reported
@ThreeUKSupport Wtf?, nothing happens when the 'chat now' is pressed, when the phone number is dialled it wants to know the phone number concerned which l dont have as it is mobile wifi (dongle), l want to speak to a human, l am fed up
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AH (@afc_ah) reported
@ThreeUK @ZoumaIdiniV2 @fc_ziyech Still **** tbh