3 (Three) Outage Report in Ashbourne, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Peter Spencer
(@_PeterSpencer) reported
from
Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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ziggy iqbal
(@ZiggyIqbal) reported
from
Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Faye Aydin
(@fayeaydin) reported
@ThreeUK hi I’ve found an iPhone that is with three network how can I return to its rightful owner?
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Asahi's Wife
(@RoegadameLover) reported
@ThreeUKSupport Yes, 3 Years, Yes. Your live chat isn't working so I'm all alone right now because it turns out it never went through at all, I'm surviving off a nurse's hotspot briefly and it's the 2nd time you've done this! I'm in so much distress, I am SO upset
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport ******* useless network
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport Why is the signal so ****
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Lynsey D
(@lynsey_dxx) reported
@ThreeUKSupport Every time they call and I answer they put the phone down. Please get someone from the complaints team to call me so we can discuss further and close this matter. I don't appreciate being sent letters demanding funds that I do not owe Three.
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Lynsey D
(@lynsey_dxx) reported
@ThreeUK your customer service is AWFUL so after many years I've left and gone to EE! Sent back phone as requested and now you're trying to demand over £900?! Absolute joke. I was told I wouldn't be charged anything! Your team doesn't communicate with each other. #worstservice
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Karine.R
(@LuxChicTravel) reported
Hi @ThreeUKSupport our wifi is almost non existent for weeks now and to make matters worst I changed my phone provider to you too and can’t even receive calls on 3 or 4g am completely cut off of this world!!! What is going on !!!
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XL Recruitment Services
(@XLRecs) reported
@ThreeUKSupport had a call from one of your colleagues on Friday regarding a payment issue One of the biggest reasons I choose three is because of unrivalled customer service.Unfortunately this colleague let three down.Please can someone listen to that recording and get in touch.
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport another wasted phone call for nothing. Why is no one able to cancel my contract instead of talking a load of crap
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport I phoned them 7 times.. 5 times the call was disconnected because of no network signal. Disgrace of a network .