3 (Three)

3 (Three) Outage Report in Ashbourne, Derbyshire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ashbourne, Derbyshire, England 12/20/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Total Blackout (27%)

    Total Blackout (27%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • VighneshNT VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • DanDanSEND Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • kasimsaheb9 kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • Ry5ter Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • SeepersandSham Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England

    @ThreeUK absolute poor, insulting service yesterday

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

  • mjmorgan23 mark morgan (@mjmorgan23) reported from Belper, England

    Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • marie_kate2 🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • mervspencer Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • thewickingman Ian Thurman (@thewickingman) reported from Youlgreave, England

    .@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

  • SarahLoates Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • Saltbar Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidMaddogGK David Kiernan (@DavidMaddogGK) reported

    @ThreeUKSupport This has been an issue for weeks now and you had to send a pdf last month. Strangely no issues with my other 3 account/number

  • KayByronx Kay Byron (@KayByronx) reported

    @ThreeUKSupport @TicketmasterCS Is there a problem with the 3 presale?

  • Nickjames820 Red Beard (@Nickjames820) reported

    @ThreeUKSupport @ThreeUK yet another day of horrific customer service from you bunch! I should have just paid for your ******* mistake! It’s cost me more time in lost earnings!

  • playmaker9208 Playmaker08 🇵🇪🇺🇸⚽️⭐️⭐️ (@playmaker9208) reported

    @ThreeUK I sincerely hope that you enter into bankruptcy! You’re against against my club is virtue signaling at its worst!

  • s1m0np simonp (@s1m0np) reported

    @ThreeUKSupport I contacted support and asked for it to be cancelled but since then you have sent me an email telling me that the contract will roll over to a new contract.

  • n30vel Paul Novell (@n30vel) reported

    @StickmanShouts @ThreeUK Sadly they have been like it for years , there data is patchy all over the place as is there phone signal but there price and tariffs ( unlimited data ) is un-matched which is what keeps them a float.

  • brinsmith1957 Bryan smith (@brinsmith1957) reported

    @helendaykin @EE @ThreeUK I had the same, been a customer from days of one2 one about 18 years. We would not match 3 offer so had to leave. Very poor loyalty offers for existing customers

  • realjv JV (@realjv) reported

    @ThreeUKSupport Hi,I'm currently in the US and cannot get any connection to a mobile network with my 3 sim. What gives? I'd log in to my account and check roaming is enabled but I can't because I've no mobile connection so can't receive the authentication code via SMS. Help!

  • danrubin Dan Rubin (@danrubin) reported

    An odd combination of @ATT incorrectly blocking my Huawei 4G device from phone service in the US, and @ThreeUK changing their international roaming policies, means I'm now only online when I have access to wifi. 2009 travel vibes.

  • DawudMarsh Dawud Marsh Ⓥ (@DawudMarsh) reported

    @ThreeUKSupport Does that mean you’ve decided not to follow up our complaint that our internet is rubbish? Just leave us to suffer with it?