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3 (Three)

3 (Three) outages and service status in Ashbourne, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Ashbourne, including 0 direct reports.
  • The most common problems reported in this area mention E-mail.
  • 100% E-mail (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ashbourne, England

The most recent 3 (Three) outage reports came from the following cities: Derby.

CityProblem TypeReport Time
Derby E-mail 15 days ago
Derby Internet 1 month ago
Derby Phone 1 month ago
Derby Phone 2 months ago
Derby Phone 2 months ago
Derby Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

  • Saltbar
    Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

  • marie_kate2
    🌹M-K🌹 (@marie_kate2) reported from Matlock, England

    @ThreeUK Been with you 11 years. Never had a problem 👍

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

  • thewickingman
    Ian Thurman (@thewickingman) reported from Youlgreave, England

    @ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.

  • jaykayl
    Jeanette Kent (@jaykayl) reported from Derbyshire, England

    @ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

  • SarahLoates
    Sarah Loates (@SarahLoates) reported from Derbyshire, England

    @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

  • kasimsaheb9
    kasim saheb (@kasimsaheb9) reported from Derbyshire, England

    @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

  • Saltbar
    Tony B (@Saltbar) reported from Derbyshire, England

    @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

  • duncandual
    Duncan🃏 (@duncandual) reported from Little Eaton, England

    @ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask

  • DanDanSEND
    Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England

    @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

  • VighneshNT
    VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England

    @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

  • SeepersandSham
    Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England

    @ThreeUK absolute poor, insulting service yesterday

  • iAmKudaMaynard
    Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England

    Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

  • ZiggyIqbal
    ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England

    @ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭

  • mervspencer
    Merv Spencer Photography (@mervspencer) reported from Belper, England

    @ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

  • steedobson87
    スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

  • thewickingman
    Ian Thurman (@thewickingman) reported from Youlgreave, England

    .@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gpromo_UK
    GIFTSpromo (@Gpromo_UK) reported

    @ThreeUK "Life Needs a Big Network" You're right, when exactly are you going to actually provide it?

  • Sancestow
    Sancestow FC (@Sancestow) reported

    @ThreeUKSupport absolutely shocking customer service received. Will definitely be leaving come the end of my contract

  • debtodd
    Debbie Todd (@debtodd) reported

    @LadyOfLondonx @ThreeUK After 20+ years of being with Three, since joining Vodafone, they have gone downhill MASSIVELY I would Not recommend anyone to join three network.Unfortunately 2 years ago i convinced my husband to leave EE to join Three,worst mistake

  • Benny__H
    Benny (@Benny__H) reported

    @ThreeUK Hi can you help with a three plus question? I downloaded a voucher code for a £1 cafe Nero...the app says I've already downloaded it but when I go to my codes to find the qr code it says I've got no codes. Thanks

  • clloyd3003
    C Lloyd (@clloyd3003) reported

    @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.

  • AntonyAttree
    Antony Attree ☘️ (@AntonyAttree) reported

    @ThreeUK can you please explain to me why in the last few weeks your network coverage has become so bad in the BS26 area?? Struggling to send & receive calls & messages,internet is non existent! I have to walk to areas to find signal? What’s goin on

  • ROSS_G3LL3R
    naomi (@ROSS_G3LL3R) reported

    @ThreeUK is there a reason why I pay for unlimited everything and have paid for my go roam passes for you to not let me use them? Really helpful when I’m driving across Italy without anyway of mapping or googling locations. As a customer of 18 years I’m not very happy

  • Ailsa56202286
    Ailsa (@Ailsa56202286) reported

    Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

  • lyeuhm
    Sassy (@lyeuhm) reported

    @stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating

  • RichEIREjonesy
    Richie Jay (@RichEIREjonesy) reported

    @skunkcityseeds @ThreeUK My 5g was dropping out to 3g a lot over the past few days ,never really seen it do that before