3 (Three) Outage Report in Ashbourne, Derbyshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ashbourne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Derby.
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Total Blackout | ||
Internet | ||
Total Blackout | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Peter Spencer (@_PeterSpencer) reported from Derbyshire, England
Not sorted for me. Data is back and I can receive incoming calls, but can’t dial out... Not an issue with my device or SIM before you go there @ThreeUKSupport
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Shameer Seepersand (@SeepersandSham) reported from Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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🌹M-K🌹 (@marie_kate2) reported from Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Jeanette Kent (@jaykayl) reported from Derbyshire, England
@ThreeUKSupport @ThreeUK your customer service is Shite! If you can’t be bothered to let us know what’s happening, I’ll take my custom elsewhere! #threemobile #NaffService #SwitchingNetwork
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VighneshThyagarajan (@VighneshNT) reported from Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Maynard Manyowa (@iAmKudaMaynard) reported from Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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ziggy iqbal (@ZiggyIqbal) reported from Derbyshire, England
@ThreeUK networks always go down facts of life ....at least give us a explanation..can you imagine if you were in charge of end of world instructions 🤭
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mark morgan (@mjmorgan23) reported from Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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kasim saheb (@kasimsaheb9) reported from Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Daniel Pikett 🏳️🌈 East Midlands 🏹 (@DanDanSEND) reported from Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Sarah Loates (@SarahLoates) reported from Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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スティーブンドブソン (@steedobson87) reported from Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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Merv Spencer Photography (@mervspencer) reported from Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John (@jraitken) reported
@ThreeUKSupport you’ve stopped providing signal around my home. Am I able to exit a sim only contract due to this?
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neo 🦇🔊 (@neo_meta2) reported
@ThreeUKSupport @NicholasHodder So threeUK can't support the new iphone?
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Nicholas Hodder 🇮🇪☘️🇪🇺 (@NicholasHodder) reported
@neo_meta2 @ThreeUKSupport @ThreeUK can’t support the US version of the iPhone 14, as it has two eSIMs and no physical SIM slot, but the UK version has a physical SIM slot in addition to the two eSIMs.
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Daramola (@oreofekan) reported
@ThreeUK Rubbish network. Using unlimited plan yet can’t connect other devices via hotspot
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Psy (@psyniac_123) reported
@ThreeUKSupport It took four hours but repeated calls to your customer service and eventually complaints team finally got the resolution I needed. It took THREE members of customer service staff giving up on the problem to get there but it looks at least to be moving in the right direction.
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Brian Larholm (@Larholm) reported
With Apple ditching the SIM tray and moving to eSIM only on iPhone 14 and iPhone 14 Max, surely @ThreeUKSupport can tell us WHEN @ThreeUK will fully support eSim?
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ze luiz (@ZeNovelli) reported
@ThreeUK hi. Just received a call from 01564444032 saying it was from 3. The agent wanted to reduce in 40% my monthly bill. When I started asking questions she put the phone down. It wasn't 1st time it happened. Very annoying. Ps: I'm a customer by the way.
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Nathan Gaskin (@nathangaskin) reported
Hey @ThreeUK I'm already your customer - why have you been blowing my phone up for DAYS just to tell me about a "special SIM only deal for my friends and family"? If you're trying to get me to leave your network you're doing a great job.
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Carts (@StevieCarts) reported
@ThreeUKSupport Absolutely shocking after 20 years of customer ill be returning all my families back to @O2 contracts
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Hazel Rogers (@Hazyweather) reported
@liencam @ThreeUK Yeah I’ve tried that too, never worked for me either but good luck