3 (Three) outages and service status in Ashbourne, England

Problems in the last 24 hours in Ashbourne, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Ashbourne, England

The most recent 3 (Three) outage reports came from the following cities: Derby, and Ashbourne.

City	Problem Type	Report Time
Derby	Internet	8 days ago
Ashbourne	Phone	1 month ago
Derby	Internet	1 month ago
Derby	Internet	2 months ago
Derbyshire	Internet	2 months ago
Derby	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Ashbourne, England

Latest outage, problems and issue reports in Ashbourne and nearby locations:

• 
  スティーブンドブソン (@steedobson87) reported 3 minutes ago from Derbyshire, England

  Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year

• 
  Sarah Loates (@SarahLoates) reported 3 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.

• 
  スティーブンドブソン (@steedobson87) reported 6 minutes ago from Derbyshire, England

  @ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you

• 
  Tony B (@Saltbar) reported 6 minutes ago from Derbyshire, England

  @ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?

• 
  kasim saheb (@kasimsaheb9) reported 10 minutes ago from Derbyshire, England

  @ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it

• 
  スティーブンドブソン (@steedobson87) reported 11 minutes ago from Derbyshire, England

  @ThreeUKSupport A customer of nearly 10 years?! Disgusting!

• 
  Ian Thurman (@thewickingman) reported 12 minutes ago from Youlgreave, England

  @ThreeUKSupport No I don't have an account with you. The phone was for an address in London. I don't recall when I had the Chat. I've tried to help you out. Over to you to get my details from your Chat system.

• 
  Sarah Loates (@SarahLoates) reported 14 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.

• 
  Merv Spencer Photography (@mervspencer) reported 14 minutes ago from Belper, England

  @ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!

• 
  Daniel Pikett 🏳️‍🌈 East Midlands 🏹 (@DanDanSEND) reported 15 minutes ago from Derbyshire, England

  @DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.

• 
  Maynard Manyowa (@iAmKudaMaynard) reported 15 minutes ago from Derbyshire, England

  Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?

• 
  Tony B (@Saltbar) reported 17 minutes ago from Derbyshire, England

  @ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?

• 
  VighneshThyagarajan (@VighneshNT) reported 22 minutes ago from Derbyshire, England

  @ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.

• 
  Sarah Loates (@SarahLoates) reported 23 minutes ago from Derbyshire, England

  @ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.

• 
  スティーブンドブソン (@steedobson87) reported 26 minutes ago from Derbyshire, England

  So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.

• 
  Ian Thurman (@thewickingman) reported 32 minutes ago from Youlgreave, England

  .@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?

• 
  Ryan Spooner (@Ry5ter) reported 36 minutes ago from Uttoxeter, England

  @oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.

• 
  🌹M-K🌹 (@marie_kate2) reported 37 minutes ago from Matlock, England

  @ThreeUK Been with you 11 years. Never had a problem 👍

• 
  Merv Spencer Photography (@mervspencer) reported 39 minutes ago from Belper, England

  @ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!

• 
  mark morgan (@mjmorgan23) reported 47 minutes ago from Belper, England

  Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ollie Nock (@OllieNock) reported 40 seconds ago

  @ThreeUKSupport is there anyway to actually speak to a human being on your “customer service” number? I have an issue I need resolving immediately? Thanks

• 
  Stewed Rat Ryder (@StewedRat) reported 2 minutes ago

  @ThreeUKSupport Number has been with Three for 4-5 years. Just moved to where I had 4 bars of signal, still receiving failed SMS message

• 
  Wolfy (@Pawswere) reported 4 minutes ago

  @ThreeUK The app doesn't work anymore on my Huawei P40 Pro. Can only assume this is because the app is trying to look for Google play services and can't find it. So doesn't know what todo and crashes.. Shame really

• 
  Stewed Rat Ryder (@StewedRat) reported 6 minutes ago

  @ThreeUKSupport Hi Laura. No, turning mobile data off doesn't do anything to increase ability to send text messages. Still get 'failed to send' with One Bar signal out of Five.

• 
  g.s.t.r 2021 (@Gstr2021) reported 12 minutes ago

  @aturkishviking @ThreeUK I have the same problem when at home. Phone them up, same rubbish they talk . Well we'll see when they want 💰, they won't be getting any

• 
  Jon Goda (@jongoda) reported 16 minutes ago

  @ThreeUKSupport A chat would obviously be lovely but first are you able to provide an updated eta for engineers to complete their fix?

• 
  Jasmine (@JasmineEmpiang) reported 19 minutes ago

  @ThreeUKSupport I can assure you there is a massive issue with my 4G broadband. Working from home is a nightmare with this wifi. Out of 5 bars I’m only getting 2 to 3 bars all day.

• 
  Jj (@sefzef) reported 27 minutes ago

  @ThreeUKSupport Thank you, will there be a refund for the days I was unable to use the service?

• 
  Grass / メドウズ ✨🔞 (@Devils5lut) reported 33 minutes ago

  @ThreeUKSupport why is my order being received for delivery at 15:26pm when I called 0333 338 1039 to cancel at10:08am and they made sure it was canceled and wouldn’t go through? It’s on route to be delivered, and now what I have pay shipping to return it? I just got the email

• 
  Wolfy (@Pawswere) reported 33 minutes ago

  @ThreeUKSupport Three app yes. It used to work fine. However it wouldn't let me use it until I updated it. So i found the apk installed it. Going past all the login information etc. Then now it just closes automatically. It won't stay open. I have a phone that lacks Google play services. Huawei.