3 (Three) Outage Report in Ashbourne, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Ashbourne come from postal codes DE6.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashbourne, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at 3 (Three)
3 (Three) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashbourne, Derbyshire, England
The most recent 3 (Three) outage reports came from the following cities: Ashbourne, Derby and Derbyshire.
| City | Problem Type | Report Time |
|---|---|---|
 Ashbourne |
Phone | |
| Derby |
Internet | |
| Derby |
Internet | |
| Derbyshire |
Internet | |
| Derby |
Internet | |
| Derby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ashbourne, England
Latest outage, problems and issue reports in Ashbourne and nearby locations:
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport Furthermore, I'm not encouraged by the low ratings given to the app on Google Play. There seems to be an issue with connecting the app to the hub. Can you reassure me?
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Daniel Pikett 🏳️🌈 East Midlands 🏹
(@DanDanSEND) reported
from
Derbyshire, England
@DiegoMarahawner @ThreeUK They somehow changed my contract plan- I ended up with £103 bill and they admitted it was their mistake. Being transferred to their customer relations team 3 times was not fun either, I never actually reached them, even after hour & half wait each time.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport Have you not scrolled up to see the previous tweets I sent? If not let me break it down for you..last phone bill was £133 should be £64 was about a week or so late paying it but I did..had a look and this month's is £133! Absolute b.s I REFUSE to pay it. Is this how you treat you
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process perhaps it may be useful to update your call handlers with this information it took me 40 minutes to cancel my phone.
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks for the reply Kim, appreciated its not the wait time that’s the issue it’s the cancellation process which is long winded and a poor customer experience. 3 need to sort the process. Nobody likes to lose a customer but making them jump through hoops just annoys them.
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Shameer Seepersand
(@SeepersandSham) reported
from
Derbyshire, England
@ThreeUK absolute poor, insulting service yesterday
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
So my @ThreeUK phone bill in two years has jumped from £34 to £64 to now £69...well come next month when my contract is up I won't be renewing...**** paying £70 for a two year phone.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
Wow @ThreeUKSupport really great service 🙄 Definitely taking my custom elsewhere next year
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Tony B
(@Saltbar) reported
from
Derbyshire, England
@ThreeUKSupport I'm a bit confused. I'm at DE21 6RD. Your coverage checker says I have 5G in my area but yet I cannot get 5G Hub Home Broadband. Why is that? Also can I connect my Google WiFi mesh network into hub router?
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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スティーブンドブソン
(@steedobson87) reported
from
Derbyshire, England
@ThreeUKSupport A customer of nearly 10 years?! Disgusting!
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Ian Thurman
(@thewickingman) reported
from
Youlgreave, England
.@ThreeUK I've had an iPhone 14 from you, delivered in error to my property. I used your online chat facility to try and help you out. I was promised your customer support team would be in touch with me. They haven't. I assume you aren't interested in a phone worth £800?
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Maynard Manyowa
(@iAmKudaMaynard) reported
from
Derbyshire, England
Yo @DPDgroup_news you guys are an actual scam! No idea why @ThreeUK @ThreeUKSupport use you guys. You actually lie through your teeth all the time. I am contacting the police to report my package as stolen as you are lying about delivery & never show up. Did you sell my stuff?
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kasim saheb
(@kasimsaheb9) reported
from
Derbyshire, England
@ThreeUKSupport Hai, 4 days back i switched to three from lyca network but still sim didn't activated please look into it
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Sarah Loates
(@SarahLoates) reported
from
Derbyshire, England
@ThreeUKSupport Thanks Petey the other options do sound a much easier process. My experience calling 333, is your time is wasted being persuaded not to leave, if a customer makes it clear they wish to cancel I feel you should get put straight through to the cancellation team, it took me 40 mins.
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mark morgan
(@mjmorgan23) reported
from
Belper, England
Do you why I’ve had no network for the last 3 hours in DE56? @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Montague
(@Barry_Montague) reported
@ThreeUKSupport hi, appears to be a network issue in Dungannon area NI, no data connection
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Chris Lee
(@Chrisleedcfc) reported
@ThreeUKSupport S20 5g. Actually worse outside!! There is a mast behind my work place don't know who's it is, would that compromise my signal if I'm that close to a rivals mast?
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Miss Cae
(@CaeH1891) reported
@ThreeUK @educationgovuk Reply to your customers!!! Website is awful. Cant speak to a human. Live chat not working. Constant issues!!!
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Chris Lee
(@Chrisleedcfc) reported
@ThreeUKSupport is there a problem with the mast that serves the le131nd area. 4g has always been non-existent however 2g and 3g I get afull signal however the data stalls and I have to disconnect and reconnect the mobile to get it to work
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Paul woolf
(@Paulwoolf2) reported
@ThreeUKSupport @ThreeUK extremely unhappy with being without the service you should be providing since 27th December. Lying CSR’s and a manager that doesn’t have the ability to send out a SIM card via DPD. A multi national company that can’t send out a SIM card
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Conka
(@conkamcbride) reported
Hi @ThreeUKSupport is the problems with the top up service and is it possible to speak to a human at customer service. Ta
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Hayley Jayne
(@hayleyjayneread) reported
@ThreeUK I’ve been on to your broadband people for the last 30 minutes trying to change my iPad contract. I was finally being able to speak to someone and it cut out. Is there anyway I can get straight through to someone who can help me without going through all the phone options
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Nicki Martini
(@supanic) reported
@ThreeUKSupport having issues registering 2 accounts as you’re trying to send verification email to incorrect email address. Spent hours with support trying to sort this but and I’m beyond fed up now
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JustARandomGuy
(@JustARa08718243) reported
@ThreeUKSupport Yeah, there's issues in the area, the issues have been present for about a year or so now. If it's not fixed by now will it ever actaully get fixed?
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Eric french
(@erixtar1992) reported
@ThreeUKSupport Nothing to do with my postcode or the phone itself. Its a sim only contract and while travelling around its VERY poor.