3 (Three) Outage Report in St Helens, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (65%)
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Phone (16%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Runcorn and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Phone | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.
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Neil Cobbe
(@ncobbe) reported
from
Ince-in-Makerfield, England
Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
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a local
(@hib3rnating) reported
from
Roby, England
@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
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Martyn
(@martyn1444) reported
from
Birkenhead, England
@AdamSaunders02 @ThreeUKSupport The linked to URL is bogus. 3-network”dot”support. Avoid.
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gingerpugsley
(@gingerpugsley) reported
from
Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
-
gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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Paul Hollie
(@HollieVolley) reported
from
Leigh, England
@SMARTYMobileUK Or get the @ThreeUK network all you can eat, unlimited everything for about £20 😊
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NateLynnCrezz
(@NCrezz) reported
from
Atherton, England
@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.
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NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.
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millie x
(@adorexalaska) reported
from
Garston, England
@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work
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Louise Oconnell
(@LouiseOconnel18) reported
from
Roby, England
@ThreeUK I need help with my minutes and can’t access the app or your page on line
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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super duper party millie x
(@adorexalaska) reported
from
Garston, England
If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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Louise Boulsbee
(@LouiseBoulsbee) reported
from
Horwich, England
@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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james marshall
(@jamesma34307397) reported
from
Spalding, England
@ThreeUKSupport How can i? if don't have service and no home broadband
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Amber
(@SilverVixxn) reported
@ThreeUKSupport Three bars of signal, but nothing works. Any ideas? I can’t leave the hotel much because I need the internet for work and it’s driving me mad
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Bal Singh
(@BAL_D4KU_SINGH) reported
@ThreeUKSupport let me guess you have issues in NG74DS constant switching between 5/4G and getting consistent drop out... Might as well send smoke signals...
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💛🔥🧁😍🧁🔥💛
(@notyourtype101_) reported
@ThreeUK network really needs to fix up as I have to literally no network & im currently sitting next to my front to get all 4 bars 🙄
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Sackitty
(@sackitty1) reported
@ThreeUKSupport hi are the any 5g wifi outages at the moment. My Internet went down half hour ago and now is asking me to reinsert my password for everything and won't connect keeps telling me my password is now wrong...I am typing it in right
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Dan Stevenson
(@Danieloopspedro) reported
@ThreeUKSupport Still down so have decided not to stay with your network. Cheers
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james marshall
(@jamesma34307397) reported
@ThreeUKSupport Should be finished TODAY as messaged yesterday about the SAME ISSUE
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Bagwit
(@JDtheHutt) reported
@TutanotaTeam @ThreeUK @ThreeUKSupport Well, that explains my lack of email when out and about, as I am a Three customer. I often have a wireguard tunnel back to my home so that sorts the issue out, but I shouldn't have to do that.
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Mark Stanford
(@MarkStanford05) reported
@ThreeUKSupport @SamsungUK Hi, I'm unable to set up VoLTE on my S22 ultra could you please help?
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🐾 윔🖤 마히토, 아카아시
(@ppploywim) reported
@ThreeUK 0800 033 8005 called me several times claiming it’s you. Is this real? They had my personal information as well… and Im not with 3 network