3 (Three) Outage Report in St Helens, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Wigan, Ormskirk, Ellesmere Port, Widnes, Warrington, St Helens, Birkenhead, Runcorn and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Wi-fi | |
| Wigan |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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Louise Boulsbee
(@LouiseBoulsbee) reported
from
Horwich, England
@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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Neil Cobbe
(@ncobbe) reported
from
Ince-in-Makerfield, England
Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty
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NateLynnCrezz
(@NCrezz) reported
from
Atherton, England
@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Smithy
(@Smithy0x) reported
If @ThreeUK increase the prices as per contractually, can't we give a contract to mobile operators to enforce said increases til our minimum wage goes up? One thing I forgot about contracts is snakey movements. It's already expensive at £60 for a terrible service in my area...
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Old Brightonian
(@OldBrightonian) reported
@ThreeUK Now that you're binning off @ChelseaFC to the tune of £30m, is there any chance you could spend some of your cash on boosting the signal in the Crickhowell area of Powys. Many thanks
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shannon:):)
(@leigh_shannonn) reported
@ThreeUK Hello, I am currently in the USA and my phone is not finding me a network so I cannot currently use my data or receive texts, are there any solutions for this?
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Tibetan Blues⭐⭐
(@tibetanblues) reported
@SkySportsNews @ThreeUK finally! Get away now. No:3 at front of Chelsea is the worst! Get lost now. Bye bye 👋🏻
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Chelsea Lookback ⭐⭐
(@1JamesCHELSEA) reported
@Rishireacts @ThreeUK Ah mate yep I think we will be ok but I support Chelsea whether we go to conference or stay great But sure we will be ok in the end
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Steve and Gem
(@steveandgem) reported
@ThreeUKSupport ok I've had about as much as I can take with your poor data connection in Kilmarnock. 3g poor, 4g worse. Constant disconnects. Please set up a live chat as I now need to consider leaving.
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lisa murray
(@murray9192) reported
@ThreeUK I need some help regarding a pac code transferring to you
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runaround
(@runaround) reported
@ThreeUKSupport Wasted another 20+ minutes of my life to get £9.07 credit, this is weekly ritual when i can make time to do it, service has been broke for 2 month +
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Darren 🇻🇨🇯🇲🏴
(@inn_dar) reported
@ThreeUKSupport can you guys tell your call centre to calm down please? I don't appreciate being spam called 4-5 times a day so that someone can try sell me an extra contract. Thank you.
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Wayne Westlake ⭐⭐
(@waywes68) reported
@1JamesCHELSEA @ThreeUK Brought down by the most incompetent PM ever.....the irony😭💙