3 (Three) Outage Report in St Helens, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Widnes and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Widnes |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Wigan |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.
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super duper party millie x
(@adorexalaska) reported
from
Garston, England
If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@ThreeUKSupport My sons phone got hacked and his contract was cancelled, rang for help, told 48 hours to sort with fraud squad, over a week later still not sorted,
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Martyn
(@martyn1444) reported
from
Birkenhead, England
@AdamSaunders02 @ThreeUKSupport The linked to URL is bogus. 3-network”dot”support. Avoid.
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Angela Frith
(@AngelaFrith1) reported
from
Southport, England
@ThreeUKSupport service in PR8 area is still shocking any update on why
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Louise Oconnell
(@LouiseOconnel18) reported
from
Roby, England
@ThreeUK I need help with my minutes and can’t access the app or your page on line
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Mark
(@scousemanblue) reported
from
Liverpool, England
@ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app
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Andrew
(@Bigglesdaf) reported
from
Atherton, England
@sydkerrigan2018 @Three_Is_Broken @ThreeUK Very! I ha e jest been released from a 24 month contract only 3 months in at zero charge and they were only too keen to prevent me going to the ombudsman service! £1374 cancelled and £100 compensation
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Paul Hollie
(@HollieVolley) reported
from
Leigh, England
@SMARTYMobileUK Or get the @ThreeUK network all you can eat, unlimited everything for about £20 😊
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KLee
(@Solsticebaby) reported
from
Ellesmere Port, England
@ThreeUK 12 minutes holding for you to cut me off, thanks. Terrible internet and terrible customer service
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NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.
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Mark
(@scousemanblue) reported
from
Liverpool, England
@ThreeUK your 4g signal between Huyton L36 and Broadgreen L14 is shocking. Fix that before you try and sell everyone 5g
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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gingerpugsley
(@gingerpugsley) reported
from
Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
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NateLynnCrezz
(@NCrezz) reported
from
Atherton, England
@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.
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a local
(@hib3rnating) reported
from
Roby, England
@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
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Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
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BookGeekWearsPajamas
(@PajamaBookGirl) reported
from
Liverpool, England
Imagine @ThreeUK had to reimburse you for the amount of time they lose signal.
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millie x
(@adorexalaska) reported
from
Garston, England
@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jessie Henderson
(@ScotiJessie) reported
Hey @ThreeUKSupport. 6 weeks ago you took £280 out my account for an upgrade that was cancelled and a phone I never received. Every week Im told it will be 2/3 days until it is returned to me. Today I got cut off because I've "not paid my bill". I can't work without my phone.
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Martha Aldridge
(@marthalaldridge) reported
@ThreeUKSupport I’ve had an account for years. I’ve been able to sign in on the phone and website. It is only the last week I have not been able to do so and have had the aforementioned errors. I still get errors as below on the PC on registering, or attempting to change password.
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Shabzsh
(@Shabzsh1) reported
@ThreeUKSupport I am done explaining. It's all of bedford as of yet. I have changed sims, I have received and activated new sim. I tried another sim in the phone too.. sim and phone both are not an issue. Issue is the network.
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Kloud Kitt
(@KloudKitt) reported
@ThreeUKSupport Hey I think your new my3 site is having a few issues. The "enter" button for your new 2fa system is greyed out when I try to log in online, so I can't even confirm the code I've been sent, and when I try to log in via my phone, it says it's the wrong password.
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!
(@JulianProkaza) reported
@ThreeUK I’m trying to deal with your complains team, but their call quality is so bad that I had to hang up. I’ve spent 2+ hours on the phone trying to resolve a billing problem of your making. I’m not prepared to continue this way – can you arrange for someone to call me?
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David forsyth
(@Davidjforsyth) reported
@ThreeUKSupport Can I get a link to raise a complaint - I can't find one on the three home page
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Maureen Scott
(@msdfx) reported
@ThreeUKSupport I was told 3 times that they would activate it. 4th time told it’s activated. Still not working. £26 per month and no service
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Sparky
(@sparkylev) reported
@ThreeUK why is your customer service do poor now. Used to be ok
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Stas Kulesh 🥝
(@stas_kulesh) reported
@ThreeUKSupport It was cancelled on chat. No refund for this month though. The complaint case will remain open until I get the final confirmation that the contract has ended and my personal data has been deleted from Three’s servers. Will check back in 15 days from now. Ta
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John Reynolds
(@sillypaka) reported
@ThreeUKSupport Hi, Yes, I have to make check in and chat support calls and often have to call back a second or third time. On my Vodafone sim, 141 is supported but on 3 I have fiddle around in every call