3 (Three) outages and service status in St Helens, England
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Full Outage Map
- 3 (Three) generated 1 outage signal in the last 24 hours around St Helens, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 10, 10:15 AM GMT+1.
- Internet (42%)
- Phone (33%)
- Wi-fi (17%)
- E-mail (8%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Ellesmere Port, Widnes, Birkenhead, Wigan, Prescot, St Helens, and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Phone | 13 hours ago |
|
Ellesmere Port
|
Internet | 2 days ago |
|
Liverpool
|
Wi-fi | 3 days ago |
|
Widnes
|
Internet | 5 days ago |
|
Birkenhead
|
Phone | 9 days ago |
|
Wigan
|
Internet | 13 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Michelle Heymans (@MichelleHeymans) reported from Widnes, England@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Alison Rayner (@AliJRayner) reported from Bryn, England@ThreeUKSupport My sons phone got hacked and his contract was cancelled, rang for help, told 48 hours to sort with fraud squad, over a week later still not sorted,
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Lorna Young (@drlornayoung) reported from Liverpool, EnglandHaving a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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🐝 Amezz 🐝 (@Amezzeray) reported from Westhoughton, England@ThreeUKSupport hi I'm trying to upgrade online but I'm hitting a roadblock. Can i have some help please?
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Darren Thomas (@DagsJT) reported from Warrington, England@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
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Michelle Heymans (@MichelleHeymans) reported from Widnes, England@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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a local (@hib3rnating) reported from Roby, England@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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MisterDaz (@MisterDaz) reported from Ellesmere Port, England@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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NateLynnCrezz (@NCrezz) reported from Tyldesley, England@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.
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Chris Peach (@peachy_80) reported from Warrington, England@ThreeUK @ThreeUKSupport have been to the Crewe store today and found the store manager a total waste of time disinterested in what I was asking and wouldn’t attempt to help. So I drove to Warrington store and they were most helpful. Rachel at Warrington was great.
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Matt Weaver (@weavermj) reported from Ellesmere Port, England@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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NateLynnCrezz (@NCrezz) reported from Atherton, England@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.
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McLovin (@staceyphix) reported from Liverpool, EnglandImagine @threeuk network cuts off mid argument , now I’m raging 😜
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Mason (@MasonSheehan__) reported from Runcorn, England@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Barry B. (@basherdrummer) reported@ThreeUKSupport 2 weeks ago I returned from China, having visited 9 city’s in 4 months, not once did I ever lose phone signal with my Chinese network provider - yet here I am on a train from Kent to London with my @ThreeUK signal dropping out! This useless bloody country!! 😡😡
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Empress’ (@IAmHerNp) reported@ThreeUKSupport hi I need to talk about my account I’m being charged twice when I’ve already paid my bill. I’m on the phone with customer service but they’re no help
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Geoff Lane 🏴🏴 (@send2gl) reported@ThreeUKSupport 12 March 14:30 made a mobile (WiFi calling enabled) to landline call. My signal strength -112 Recipient on numerous occasions unable to hear me yet I could hear him perfectly. Call became unusable.
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Lee (@LEE74656) reportedHi @ThreeUKSupport my dads lives in RG2 7hw postcode and can only use his mobile internet. Is there a problem with internet as it's taking ages to receive messages and can't call etc as it cuts out.
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rachel james (@rachel_l_james) reported@ThreeUKSupport I’m getting a ‘working on the network in your area’ msg for SL2. We’ve not been able to use the internet since Saturday… meaning no tv or wfh. I want to know how long this is expected to go on for? Days? weeks? And why would you not reach out to us to warn us?
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clive york (@yorkie1980) reported@ThreeUKSupport can you please explain why your signal is rubbish in TN33 0XX it was so good but now it’s awful. I pay for a service. If you can’t deliver I will cancel my contract and go elsewhere
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Luke Beevers (@beevers93) reported@ThreeUKSupport I cannot go into enough detail on the issues I've been having with you. But apparently according to your customer service I ordered 1 SIM on a 2 for 1 SIM offer, which makes little sense. Despite actually using your "connect together" program.
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Dave (@djt81) reported@ThreeUKSupport it's 2026 and the service is absolutely diabolical!! Fifteen minutes worth of scrambled phone calls just to tell someone a phone number. Sort it out
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Andy 🇬🇧 🇺🇦 (@Andy2sn) reportedJoined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone how’s the signal been. I’ve read that some people saying that since the merger Vodafone signal not been good
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Mel (@Mel37014763) reported@ThreeUKSupport can someone get back to me asap regarding a issue , I have been trying to contact you for days but I don’t know my three number