3 (Three) Outage Report in St Helens, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Leigh, Wigan, Skelmersdale, Ellesmere Port, Widnes, Runcorn, Eastham, Southport, Newton-le-Willows, Warrington, Birkenhead, St Helens and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Leigh |
Wi-fi | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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McLovin
(@staceyphix) reported
from
Liverpool, England
Imagine @threeuk network cuts off mid argument , now I’m raging 😜
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@ThreeUKSupport Good Morning, I am having problem with my I phone, it keeps dropping out of linked Wi_Fi connections Checked Wi_Fi and is working fine Any advice please Dave
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Fabinho Mert #GTTO #JC4PM
(@FabinhoMert) reported
from
St Helens, England
@ThreeUKSupport You need to own this and be truthful with your customers. I’m paying for a service I’m not receiving and im well within my rights to cancel. But I’m giving you the benefit of the doubt to try and explain please.
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️
(@lukelewin_) reported
from
Prescot, England
@KuboBgcfan @ThreeUK Same, I’ve had signal problems the last month so thought it was just another problem for me!
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Meg Llewellyn 🦒
(@MegLlewellyn95) reported
from
Haydock, England
Never know an online customer service more idiotic than @ThreeUK
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DONT DREAM IT. BE IT
(@funkyjammy) reported
from
Garston, England
@dugganmartin83 @ThreeUK 🙄 there’s always a minimum 14 days grace period where you can cancel, go elsewhere that’s a joke !
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AndyB
(@andybno2) reported
from
Kirkby, England
@ThreeUKSupport Well it says 4G and two signal bars but it’s very hit and miss with data working
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Jason Lawson
(@1994JLawson) reported
from
Liverpool, England
On hold to @ThreeUK for 36 minutes for them to hang up on me 🤨 boss way to get me to upgrade!
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Simply Residential Estate Agents - Bolton
(@SimplyProperty) reported
from
Warrington, England
@ThreeUK since getting our phones on Friday they al have virtually no network service and no text services despite a full reset twice by the tech team , a visit for 3 hours to a three store and a visit to the Apple store and yet the phones still don’t have service
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AndyB
(@andybno2) reported
from
Kirkby, England
@ThreeUKSupport Also have a colleague in the office with the same issue on his phone
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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McLovin
(@staceyphix) reported
from
Liverpool, England
@threeuk @ThreeUKSupport is a bag of shit, I’m actually sick of failed calls and having 0 bars . Don’t ever consider joining them absolute waste of money
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Leigh Wynne
(@leighwynne33) reported
from
Seaforth, England
@micramanic @virginmedia @ThreeUK I had weeks without it because of box outside. The connection had de-ttached and thats why rounter wasnt pickin up signal
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Rob
(@monkey__nuts) reported
from
Southport, England
@ThreeUKSupport I have 3 separate contracts with Three. All still affected by the outage. All three have had their monthly tariffs increased in recent months, with only general satisfaction of service stopping me from switching them Please advise of a possible eta for a fix
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Matt Weaver
(@weavermj) reported
from
Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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Carl Bishop
(@bish2707) reported
from
Birkenhead, England
@ThreeUKSupport It's coming up saying service not activated on network
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George Caulfield
(@Geo1604) reported
from
Liverpool, England
@ThreeUK why is the signal so piss poor
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AndyB
(@andybno2) reported
from
Kirkby, England
@ThreeUKSupport Looks like may be a 4G related issue as data seems more reliable now
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Chris Peach
(@peachy_80) reported
from
Warrington, England
@ThreeUK @ThreeUKSupport have been to the Crewe store today and found the store manager a total waste of time disinterested in what I was asking and wouldn’t attempt to help. So I drove to Warrington store and they were most helpful. Rachel at Warrington was great.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ihatemasks🤮🤮
(@scotlandhstman) reported
@ThreeUKSupport The situation is no signal due poor mast
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robynpaige✨
(@robyn_clewsX) reported
@ThreeUK not only that but I’m not even the only person to receive a broken tv from your “5G promotion” and everyone seems to say the same about it. And now promoting another tv with 5G broadband at the same price.. sort it out!!!!
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Ihatemasks🤮🤮
(@scotlandhstman) reported
@ThreeUKSupport why is there no signal in ng9 8lx again today,???
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Caleb
(@gntpapi) reported
Are you just screwed if you’re on 4G with @ThreeUK / @ThreeUKSupport now? For over a month I’ve been all over Brighton and to London and even with full bars my data doesn’t work. Just spent a week in France with absolutely no issues, back in the U.K. I can’t use my data again.
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Ernesto Sarezale
(@sarezale) reported
from
Islington, England
Mifi from @ThreeUK not working at all for he at the moment at N19 - getting 0.27 Mbps if working at all - this is denial of service - will I be billed this month?
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Caleb
(@gntpapi) reported
@ThreeUKSupport I did, they said the areas I was in were having issues. And credited me £10 towards my bill for a week of downtime. This wasn’t applied to this months bill as promised and I’m still having issues.
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fellow woman in power
(@ConfusedTeenaga) reported
@ThreeUKSupport Not harsh enough Suzi. Im tired of having H bars no matter where I am. There's nothing you can do to help bc your colleagues have taken a lot of my time promising solutions and provided none. Just sharing feedback on my experience as a 3 user x
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Kirsty
(@danishpoo) reported
@ThreeUKSupport dodgy blood test I got done! Anyway. There’s no work being done in the area. Just for some unbeknown reason your signal is pants and can’t handle the high ceilings. I pay 50 quid a month for 1 bar of 3G that drops out all the time
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robynpaige✨
(@robyn_clewsX) reported
@ThreeUK would recommend your service to anyone, switched to your so called “5G broadband” and lags every second. Got a bundle with the 5G which came with a tv for it to arrive broken. Your customer service and claims team don’t help at all. 👍🏻
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J
(@JoeJarviss) reported
@ThreeUK Your connection it the worst, not had internet for hours. £80 a month for what 🤌🔫