3 (Three)

3 (Three) Outage Report in St Helens, St. Helens, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in St Helens, St. Helens, England 05/29/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool, Runcorn, Warrington, Southport and Wigan.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

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3 (Three) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • sufyanabbas ⁦ المجد للشهداء ⁦✌️⁩⁦✌️⁩ I Can't Breathe (@sufyanabbas) reported from Liverpool, England

    @ThreeUK Live chat Not working !!

  • gingerpugsley gingerpugsley (@gingerpugsley) reported from Birkenhead, England

    @ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three

  • LouiseBoulsbee Louise Boulsbee (@LouiseBoulsbee) reported from Horwich, England

    @ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)

  • AliJRayner Alison Rayner (@AliJRayner) reported from Bryn, England

    @snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞

  • theflexivegan theflexivegan (@theflexivegan) reported from Wigan, England

    @ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.

  • ncobbe Neil Cobbe (@ncobbe) reported from Ince-in-Makerfield, England

    Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty

  • EmilyJMawdsley Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England

    @ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

  • deathlessdreamr Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England

    I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

  • OneGrumpyMF Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England

    4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.

  • jocelyngarvey jocelyn garvey (@jocelyngarvey) reported from Liverpool, England

    @ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

  • Flannybluebird Stephen Flanagan (@Flannybluebird) reported from Ellesmere Port, England

    Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡

  • MasonSheehan__ Mason (@MasonSheehan__) reported from Runcorn, England

    @ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks

  • NCrezz NateLynnCrezz (@NCrezz) reported from Tyldesley, England

    @MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.

  • neilpowell1971 Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • NCrezz NateLynnCrezz (@NCrezz) reported from Atherton, England

    @LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.

  • EllieKeegs Ellie Keegan (@EllieKeegs) reported from Liverpool, England

    @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

  • misslornayoung Lorna Young (@misslornayoung) reported from Liverpool, England

    @ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England

    @ThreeUKSupport So how do I avoid upgrading and remain a customer?

  • AnthonyF272 Anthony F #GeneralElectionNow #GTTO (@AnthonyF272) reported

    @ThreeUKSupport It goes from normal to very slow (less than 1Mbps). Watching a video can be very difficult. Please, the most annoying thing is the notice stays exactly the same with NO update as it states. The only update is the date and time.

  • thomasselby_ Thomas (@thomasselby_) reported

    @ThreeUK you’ve been fixing an issue with your network in my area for 2 days now, 2 days i’ve gone without being able to do anything online, when is this getting sorted?

  • laurovision who the hell is laura? 💙💛 🇫🇮🇦🇹 💜🦜 (@laurovision) reported

    @ThreeUKSupport update: roaming data is still not working

  • James24775955 James (@James24775955) reported

    @ThreeUK I have been trying to upgrade to an iPhone 14 have been quoted £68 a month however a new customer can have this for just over £36 on the same plan. It’s disgusting the way loyal customers are treat.

  • lesleybonarius2 lesleybonarius2 (@lesleybonarius2) reported

    @ThreeUK How about just asking the waiter what the dishes are? He gets paid to provide a service, which would include explaining the menu........

  • prfraczek Piotr Fraczek (@prfraczek) reported

    @ThreeUK You cannot tweet 'fastest network' without responsibility. Your 5G is the same slow as 4G at my home and work - middle of London + 5G is hardly working. I am actually thinking you just changed the icon

  • charfufu Charlie (@charfufu) reported

    @ThreeUKSupport Hi, I’ve been having network problems all day in BS37 area. Any clue when this will be resolved? Tried turning my phone on and off, and moving around the area but still no network since this morning. Thanks

  • nikkidabomb Nikki Da Bomb (@nikkidabomb) reported

    Three weeks now I’ve been trying to get my proof of usage and blacklisting from @ThreeUK for my stolen phone. Call every other day and they say “you’ll have it tomorrow”…never arrives. Just straight up being lied to - they’ve been an absolutely living nightmare to deal with 😡

  • patterson877 Patterson877 (@patterson877) reported

    @ThreeUK Fix the app