3 (Three) outages and service status in St Helens, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- Internet (67%)
- TV (17%)
- Phone (17%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Wigan, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 8 days ago |
|
Wigan
|
Phone | 9 days ago |
|
Liverpool
|
Internet | 11 days ago |
|
Widnes
|
Internet | 19 days ago |
|
Liverpool
|
Internet | 24 days ago |
|
Liverpool
|
TV | 30 days ago |
Community Discussion
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3 (Three) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Martyn (@martyn1444) reported from Birkenhead, England@AdamSaunders02 @ThreeUKSupport The linked to URL is bogus. 3-network”dot”support. Avoid.
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Alisha Harris (@Alishamariiex) reported from Hindley, England@ThreeUKSupport your customer care is appaling!!!
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Neil Cobbe (@ncobbe) reported from Ince-in-Makerfield, EnglandTime to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty
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theflexivegan (@theflexivegan) reported from Wigan, England@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Lorna Young (@drlornayoung) reported from Liverpool, England@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Neil Powell (@neilpowell1971) reported from Liverpool, England@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Darren Thomas (@DagsJT) reported from Warrington, England@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
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Alex Edwards (@AlexECEdwards) reported from Birkenhead, EnglandAfter hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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Sarah Bell (@Belle_Wales) reported from Liverpool, England@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Laura Hitchen (@LauraHitchen) reported from St Helens, England@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
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Simply Residential Estate Agents - Bolton (@SimplyProperty) reported from Warrington, England@ThreeUK since getting our phones on Friday they al have virtually no network service and no text services despite a full reset twice by the tech team , a visit for 3 hours to a three store and a visit to the Apple store and yet the phones still don’t have service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Penn (@Hannah_Penn) reported@threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported@ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)
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JaxRalph1992 (@JaxRalph1992) reported@ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible
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Sassy (@lyeuhm) reported@stevejh1973 @ThreeUK did you ever get your wifi calling working? mines been out for about two weeks now and nothing i do seems to fix it! it’s infuriating
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Dan (@Hardlydan) reported@ThreeUKSupport There has been no signal in my area since before Christmas. Are you ever going to fix it?
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Alexander Bragin (@SkaterMadnes) reported@ThreeUK @JonnyMontrealQC It's still broken a year later.
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jimmy (@jimmysunny85) reported@ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear
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Are You Ready? (@RealAreYouReady) reported@ThreeUK Why are your Indian customer service putting the phone down on me? Can i get a call back from an ENGLISH person please.
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sharon pollard (@aloevera75) reported@ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.
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Ashlar1 (@crb22462) reported@ThreeUK complaining on CS I NEED to cancel my son's contract THAT I AM the account holder off.But you can't seem to allow me access with your ridiculous security The phone is OFF so I won't get the TEXT if I call him and ask for the email code I have to end the call.🤬🤬🤬