3 (Three) Outage Report in St Helens, St. Helens, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (64%)
-
Phone (18%)
-
Total Blackout (9%)
-
Wi-fi (5%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
BookGeekWearsPajamas
(@PajamaBookGirl) reported
from
Liverpool, England
Imagine @ThreeUK had to reimburse you for the amount of time they lose signal.
-
gingerpugsley
(@gingerpugsley) reported
from
Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
-
Neil Cobbe
(@ncobbe) reported
from
Ince-in-Makerfield, England
Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty
-
Mark
(@scousemanblue) reported
from
Liverpool, England
@ThreeUK your 4g signal between Huyton L36 and Broadgreen L14 is shocking. Fix that before you try and sell everyone 5g
-
Dave the deccy
(@davidbowes80) reported
from
St Helens, England
After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor
-
NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.
-
Louise Oconnell
(@LouiseOconnel18) reported
from
Roby, England
@ThreeUK I need help with my minutes and can’t access the app or your page on line
-
super duper party millie x
(@adorexalaska) reported
from
Garston, England
If I face right in bed I get 4g signal, if I face left I don't I get like H+ or whatever that is @ThreeUK can't u stretch ur signal like a cm more pls
-
Paul Hollie
(@HollieVolley) reported
from
Leigh, England
@SMARTYMobileUK Or get the @ThreeUK network all you can eat, unlimited everything for about £20 😊
-
Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
-
a local
(@hib3rnating) reported
from
Roby, England
@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
-
jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
-
NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.
-
Louise Boulsbee
(@LouiseBoulsbee) reported
from
Horwich, England
@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)
-
Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
-
millie x
(@adorexalaska) reported
from
Garston, England
@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work
-
Martyn
(@martyn1444) reported
from
Birkenhead, England
@AdamSaunders02 @ThreeUKSupport The linked to URL is bogus. 3-network”dot”support. Avoid.
-
gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
-
NateLynnCrezz
(@NCrezz) reported
from
Atherton, England
@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Ste An Donna Cain
(@ste_an) reported
@ThreeUK hi I need help please,I got my granddaughter an iPhone 11 for Xmas,Friday it started to get a green line down the screen,we rang 3 they said to ring apple,we phoned apple they said to phone you,we spend a lot of money through yourselves can you help please thanks
-
G'wan...guess my name
(@Im_Sarah_Hello) reported
@ThreeUKSupport oh, and after 4 calls about me having zero signal at a certain part of London, over weeks... I'm now on the 3rd text of "we're looking into it". So this issue has been going for over 3 months. "Nice"
-
Liviana Doll
(@iceyxo1) reported
@ThreeUK Not happy at all with the service provided by your customer service. Absolute joke!
-
James Frost
(@frosty) reported
@samuelaled @ThreeUK Yep, I’ve never had visual voicemail :(
-
JohnHouse
(@johnhouse2506) reported
@ThreeUK what options do I press to speak to someone on the customer phone number? Keep getting pushed back to website etc
-
INTENSI-T
(@INTENSI_T) reported
why is your network so so awful @ThreeUK
-
Aled Samuel 🏴
(@samuelaled) reported
@frosty @ThreeUK That’s so bad 😤
-
Chris Hollands
(@Ipunchedalion) reported
@ThreeUKSupport I’ll try that later on when I’m back there and let you know. I never used to have issues there, it just seems to have been a lot worse on recent times.
-
Simon Rice
(@_SimonRice) reported
@samuelaled @ThreeUK If I’m not mistaken, only EE & O2 support it - & this excludes MVNOs on their networks like Giffgaff too
-
Tim Sapte
(@timsapte) reported
@ThreeUK Not impressed! 55 mins on phone, 4 different departments including Broadband technical to resolve a cancellation and direct debit issue...Now on to my fifth contact and left holding.........and holding.....and holding. Still not resolved!!!!