3 (Three) Outage Report in St Helens, St. Helens, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near St Helens, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
||
| Liverpool |
Internet | |
| Skelmersdale |
Phone | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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Gareth Humphreys MBE
(@GarethMBE) reported
from
Wigan, England
@ThreeUK I have two long term contracts. Tried three times to open a third one, different staff, different questions still no third contract. So poor
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AndyB
(@andybno2) reported
from
Kirkby, England
@ThreeUKSupport Also have a colleague in the office with the same issue on his phone
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
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Leigh Wynne
(@leighwynne33) reported
from
Seaforth, England
@micramanic @virginmedia @ThreeUK I had weeks without it because of box outside. The connection had de-ttached and thats why rounter wasnt pickin up signal
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McLovin
(@staceyphix) reported
from
Liverpool, England
Imagine @threeuk network cuts off mid argument , now I’m raging 😜
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Chris Peach
(@peachy_80) reported
from
Warrington, England
@ThreeUK @ThreeUKSupport have been to the Crewe store today and found the store manager a total waste of time disinterested in what I was asking and wouldn’t attempt to help. So I drove to Warrington store and they were most helpful. Rachel at Warrington was great.
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Simply Residential Estate Agents - Bolton
(@SimplyProperty) reported
from
Warrington, England
@ThreeUK since getting our phones on Friday they al have virtually no network service and no text services despite a full reset twice by the tech team , a visit for 3 hours to a three store and a visit to the Apple store and yet the phones still don’t have service
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DONT DREAM IT. BE IT
(@funkyjammy) reported
from
Garston, England
@dugganmartin83 @ThreeUK 🙄 there’s always a minimum 14 days grace period where you can cancel, go elsewhere that’s a joke !
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Matt Weaver
(@weavermj) reported
from
Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
-
️
(@lukelewin_) reported
from
Prescot, England
@KuboBgcfan @ThreeUK Same, I’ve had signal problems the last month so thought it was just another problem for me!
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.
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Rob
(@monkey__nuts) reported
from
Southport, England
@ThreeUKSupport I have 3 separate contracts with Three. All still affected by the outage. All three have had their monthly tariffs increased in recent months, with only general satisfaction of service stopping me from switching them Please advise of a possible eta for a fix
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bemed
(@bernardomed) reported
from
Liverpool, England
Thanks for the crap internet @threeuk
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McLovin
(@staceyphix) reported
from
Liverpool, England
@threeuk @ThreeUKSupport is a bag of shit, I’m actually sick of failed calls and having 0 bars . Don’t ever consider joining them absolute waste of money
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AndyB
(@andybno2) reported
from
Kirkby, England
@ThreeUKSupport Looks like may be a 4G related issue as data seems more reliable now
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Fabinho Mert #GTTO #JC4PM
(@FabinhoMert) reported
from
St Helens, England
@ThreeUKSupport You need to own this and be truthful with your customers. I’m paying for a service I’m not receiving and im well within my rights to cancel. But I’m giving you the benefit of the doubt to try and explain please.
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AndyB
(@andybno2) reported
from
Kirkby, England
@ThreeUKSupport Well it says 4G and two signal bars but it’s very hit and miss with data working
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@ThreeUKSupport Good Morning, I am having problem with my I phone, it keeps dropping out of linked Wi_Fi connections Checked Wi_Fi and is working fine Any advice please Dave
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jermaine Cole
(@jermainiac007) reported
@ThreeUK what's happening with your network, been down for four days now including today. Very poor service, a shame really because usually it's so good.
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cyber_gatsby
(@chrononzon23) reported
@ThreeUK And bringing roaming fees in EU back. New network time
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Vᴅʏᴋ
(@VdykCFC) reported
@ThreeUK @ChelseaFC Admin, I need help with a Rüdiger signed shirt😭 only you can make it happen..
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Ryan Graham
(@RyanGraham984) reported
@ThreeUKSupport Nothing. But there is a problem, I have 2 data modems and neither have been working since around 9 this morning.
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bapjen
(@bapjen) reported
@ThreeUKSupport its been more than 2 months that I've had signal issues with my broadband. You have acknowledged these and always give me a date for these to be fixed but it still does not work and your website still says there are issues in my area. When will this be fixed??
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Ryan Graham
(@RyanGraham984) reported
@ThreeUKSupport there’s a problem in the PA14 area, how long till it’s resolved?
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport hi team, as I've said many times, I realise it absolutely isn't your fault, how you're expected to operate as 1st level support. It is, however, deceit, and fraud. Please raise this with your seniors and say you're not prepared to be forced to lie (cont..) @Ofcom
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport @alstewart68 Hello, Three's policy is to deliberately withhold outage info from the status checker, for PR reasons - I've had this confirmed by higher-level support. You can get a % of costs back each month (as I do, for 6 months' disrupted service, ongoing).
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Antony Bennett
(@Antonybennett86) reported
@ThreeUKSupport why is my connection so poor, usually 40-60mbps I'm currently at 45-900kbps
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Richard Crooks
(@richardrccrooks) reported
@ThreeUKSupport @MikeJoiner1965 I am Mike Joiner’s befriender. He is disabled and has many issues with his memory. He needs to be able to use his phone in the event of an emergency…could you please send the PUK to his e-Mail address as a matter of urgency