3 (Three) outages and service status in St Helens, England
No problems detected
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- 3 (Three) generated 0 outage signals in the last 24 hours around St Helens, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 29, 8:42 PM GMT+1.
- Internet (43%)
- Wi-fi (29%)
- Phone (29%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Ellesmere Port, Widnes, Birkenhead, Wigan, Prescot, and St Helens.
| City | Problem Type | Report Time |
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Wi-fi | 1 day ago |
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Internet | 17 days ago |
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Phone | 21 days ago |
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Internet | 22 days ago |
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Wi-fi | 23 days ago |
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Internet | 25 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Fabinho Mert #GTTO #JC4PM (@FabinhoMert) reported from St Helens, England@ThreeUKSupport You need to own this and be truthful with your customers. I’m paying for a service I’m not receiving and im well within my rights to cancel. But I’m giving you the benefit of the doubt to try and explain please.
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NateLynnCrezz (@NCrezz) reported from Atherton, England@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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gemma hammond (@gwebo79) reported from Aspull, England@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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Mark (@scousemanblue) reported from Liverpool, England@ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Darren Thomas (@DagsJT) reported from Warrington, England@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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Matthew Traynor (@MatthewTraynor) reported from Liverpool, EnglandHi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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AndyB (@andybno2) reported from Kirkby, England@ThreeUKSupport Well it says 4G and two signal bars but it’s very hit and miss with data working
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Stephen Flanagan (@Flannybluebird) reported from Ellesmere Port, EnglandRung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Mason (@MasonSheehan__) reported from Runcorn, England@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Matthew Traynor (@MatthewTraynor) reported from Liverpool, England@ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email
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Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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McLovin (@staceyphix) reported from Liverpool, England@threeuk @ThreeUKSupport is a bag of shit, I’m actually sick of failed calls and having 0 bars . Don’t ever consider joining them absolute waste of money
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Gordon Turner (@gordonturner71) reported from St Helens, England@ThreeUKSupport Finally got onto the site with the code after your crap site crashed and bloody guess what??? Yes your right all presale tickets are gone for all locations with @ThreeUK @ThreeUKSupport so now I have to wait till Saturday and hopefully be one of the lucky ones. Useless
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Michelle Heymans (@MichelleHeymans) reported from Widnes, England@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Alison Rayner (@AliJRayner) reported from Bryn, England@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Harrison (@stevejh1973) reported@ThreeUK even after the merging with Vodafone my actual phone signal remains at one bar at home (E9). And, for some reason, my WiFi calling hardly works too. It is not my phone as I have always had this problem. Basically it is impossible for me to actually make calls at home!
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Clive ✝️is💩means Athiest (@elgarr1) reported@ThreeUK I am so annoyed by your customer services. I purchased a data sim a month ago. Rung up to top it up they won’t do it with out the sim being in a phone to receive a text message, I don’t have a 3 device, I bought it for a mobile router. Won’t work in my EE phone! 😞
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Jamie Y Hughes (@jookes78) reported@ThreeUK @ThreeUKSupport I had a saved voicemail that my dad left me on 16th Feb. He suffered a fatal heart attack on the 23rd Feb & yesterday I went to get the VM recorded but it has gone. Can you please help me get this message back? I felt like he had died all over again...💔
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Television David (@televisiondavid) reportedAnyone else having problems with the Three+ app? @ThreeUK @ThreeUKSupport Login failures on the app and browser. Both biometric and direct input.
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airspeed 🇬🇧 🇺🇦 (@not_airspeed) reported@_TeknoViking_ @ThreeUK I was worried! But happy now! I live in an awkward place with bad street access for traditional, its a faff, and the cheapest plan is like £25pm for 100Mbps
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported@ThreeUK Could you help me with a proper mobile service please?
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Joe Tweeting. (@joeisstanding) reportedI had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.
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David rowlands (@Davidrowlands16) reported@ThreeUK how can I log into my account to order a new sim when you keep sending me a code I can't get because my sim doesn't work!!!!
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thebrainman (@bryanhamilton79) reported@ThreeUK customer for over 22 years multiple contacts I asked for an iPad contract to be cancelled 4 years ago as the contract ended 4 years prior...a year later still taking payments got it cancelled again, tried so many times to sort this out...now I'm being threatened by legal