3 (Three) Outage in St Helens, St. Helens, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in St Helens, England

3 (Three) Outage Chart in St Helens, St. Helens, England

January 23: Problems at 3 (Three)

3 (Three) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(51.46%)
Phone
(28.13%)
Total Blackout
(10.12%)
E-mail
(6.17%)
Wi-fi
(4.12%)

3 (Three) Outage Map Near St Helens, St. Helens, England

The most recent outage reports and issues originated from Liverpool, Atherton, Skelmersdale, Wigan, Ellesmere Port, Southport and Warrington.

Liverpool E-mail
Skelmersdale Internet
Liverpool Phone
Liverpool Phone
Wigan Internet
Wigan Internet

3 (Three) in St Helens, England Comments

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3 (Three) Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:
  • Bigglesdaf Andrew (@Bigglesdaf) reported from Atherton, England

    @sydkerrigan2018 @Three_Is_Broken @ThreeUK Very! I ha e jest been released from a 24 month contract only 3 months in at zero charge and they were only too keen to prevent me going to the ombudsman service! £1374 cancelled and £100 compensation

  • AngelaFrith1 Angela Frith (@AngelaFrith1) reported from Southport, England

    @ThreeUKSupport service in PR8 area is still shocking any update on why

  • DanielCurry14 Daniel Curry (@DanielCurry14) reported from Liverpool, England

    @ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃

  • Alishamariiex Alisha Harris (@Alishamariiex) reported from Hindley, England

    @ThreeUKSupport your customer care is appaling!!!

  • Alishamariiex Alisha Harris (@Alishamariiex) reported from Hindley, England

    @ThreeUKSupport can someone get back to me regards to complaint 28178216

  • bish2707 Carl Bishop (@bish2707) reported from Birkenhead, England

    @ThreeUKSupport It's coming up saying service not activated on network

  • MegLlewellyn95 Meg Llewellyn 🦒 (@MegLlewellyn95) reported from Haydock, England

    Never know an online customer service more idiotic than @ThreeUK

  • Geo1604 George Caulfield (@Geo1604) reported from Liverpool, England

    @ThreeUK why is the signal so piss poor

  • 1994JLawson Jason Lawson (@1994JLawson) reported from Liverpool, England

    On hold to @ThreeUK for 36 minutes for them to hang up on me 🤨 boss way to get me to upgrade!

  • AlexECEdwards Alex Edwards (@AlexECEdwards) reported from Birkenhead, England

    After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

  • 2003mirror Lord David Hurn (@2003mirror) reported from Seaforth, England

    @ThreeUKSupport Good Morning, I am having problem with my I phone, it keeps dropping out of linked Wi_Fi connections Checked Wi_Fi and is working fine Any advice please Dave

  • monkey__nuts Rob (@monkey__nuts) reported from Southport, England

    @ThreeUKSupport I have 3 separate contracts with Three. All still affected by the outage. All three have had their monthly tariffs increased in recent months, with only general satisfaction of service stopping me from switching them Please advise of a possible eta for a fix

  • staceyphix McLovin (@staceyphix) reported from Liverpool, England

    Imagine @threeuk network cuts off mid argument , now I’m raging 😜

  • lukelewin_ (@lukelewin_) reported from Prescot, England

    @KuboBgcfan @ThreeUK Same, I’ve had signal problems the last month so thought it was just another problem for me!

  • staceyphix McLovin (@staceyphix) reported from Liverpool, England

    @threeuk @ThreeUKSupport is a bag of shit, I’m actually sick of failed calls and having 0 bars . Don’t ever consider joining them absolute waste of money

  • SimplyProperty Simply Residential Estate Agents - Bolton (@SimplyProperty) reported from Warrington, England

    @ThreeUK since getting our phones on Friday they al have virtually no network service and no text services despite a full reset twice by the tech team , a visit for 3 hours to a three store and a visit to the Apple store and yet the phones still don’t have service

  • peachy_80 Chris Peach (@peachy_80) reported from Warrington, England

    @ThreeUK @ThreeUKSupport have been to the Crewe store today and found the store manager a total waste of time disinterested in what I was asking and wouldn’t attempt to help. So I drove to Warrington store and they were most helpful. Rachel at Warrington was great.

  • andybno2 AndyB (@andybno2) reported from Kirkby, England

    @ThreeUKSupport Looks like may be a 4G related issue as data seems more reliable now

  • andybno2 AndyB (@andybno2) reported from Kirkby, England

    @ThreeUKSupport Also have a colleague in the office with the same issue on his phone

  • andybno2 AndyB (@andybno2) reported from Kirkby, England

    @ThreeUKSupport Well it says 4G and two signal bars but it’s very hit and miss with data working

  • weavermj Matt Weaver (@weavermj) reported from Ellesmere Port, England

    @ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.

  • funkyjammy DONT DREAM IT. BE IT (@funkyjammy) reported from Garston, England

    @dugganmartin83 @ThreeUK 🙄 there’s always a minimum 14 days grace period where you can cancel, go elsewhere that’s a joke !

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.

  • FabinhoMert Fabinho Mert #GTTO #JC4PM (@FabinhoMert) reported from St Helens, England

    @ThreeUKSupport You need to own this and be truthful with your customers. I’m paying for a service I’m not receiving and im well within my rights to cancel. But I’m giving you the benefit of the doubt to try and explain please.

  • leighwynne33 Leigh Wynne (@leighwynne33) reported from Seaforth, England

    @micramanic @virginmedia @ThreeUK I had weeks without it because of box outside. The connection had de-ttached and thats why rounter wasnt pickin up signal

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

  • GarethMBE Gareth Humphreys MBE (@GarethMBE) reported from Wigan, England

    @ThreeUK I have two long term contracts. Tried three times to open a third one, different staff, different questions still no third contract. So poor

  • bernardomed bemed (@bernardomed) reported from Liverpool, England

    Thanks for the crap internet @threeuk

  • Ecarter537 Ethan Carter (@Ecarter537) reported from Liverpool, England

    @ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal

  • Ecarter537 Ethan Carter (@Ecarter537) reported from Liverpool, England

    @ThreeUKSupport No I’m currently on 2G But often drops down to 1G

  • Ecarter537 Ethan Carter (@Ecarter537) reported from Liverpool, England

    @ThreeUK My Phone is supposed to have 4G but for the past 6 weeks or more it has only had 2G I have checked the coverage checker an it says that work is being done in my local area to fix and that it should be fixed By today’s date 29/06/19 which it isn’t any chance you can help

  • AdamOsborneEFC Adam Osborne (@AdamOsborneEFC) reported from Liverpool, England

    You ***** let me down yesterday @ThreeUK. Trying to bell people and I had no signal. Can't wait for me contract to run out

  • omegga Romina Ollaze. (@omegga) reported from Warrington, England

    @ThreeUKSupport thanks for the heads up - I tried to google 'how to top up three by phone' but again no data to succeed. Better to have this edge case in the radar so the app can give support to us all, just a thought.

  • FabinhoMert Fabinho Mert #JC9 (@FabinhoMert) reported from St Helens, England

    @ThreeUKSupport I need a little help with my bill. Iv recently paid my direct debit which was taken on the wrong date (I changed it a month ago) I now have a bill for the correct date which seems to have a full months charges on again so I’ll have paid 2 months in space of 5 days

  • biggdazza Darren (Greeny)🍒⚪️ (@biggdazza) reported from Wigan, England

    @Bigabs10 @ThreeUK Cheers buddy just want no what's best network now

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport I have gone over this issue God knows how many times. Got told I can't be put threw to the complaints department by two men BUT the third guy put me threw but still not progress

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport I am currently sitting here with one bar of signal and my partner is in work with no signal...........

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport So now after running God knows how many checks our signal issues are still the same. Called honnor and they are willing to take the phones foe checks BUT that leaves myself and partner with no phone to use, which then will cost us more money to buy a temp phone

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport NEW SIM, 4 PHONE CALLS AND WEB CHAT AND MYSLEF AND PARTNER STILL CAN'T GET FULL SIGNAL.... PAYING £30 A MONTH 😠😠😠😠

  • RebeccaCahill10 Rebecca Cahill (@RebeccaCahill10) reported from Liverpool, England

    @ImogenWeekender @ThreeUK @ThreeUKSupport I always used to have problems with bills with them, massive over charges wrong direct debit dates, bills were always messed up! Took my custom elsewhere as they didn’t do anything about it despite numerous calls to them x

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport I would rather somone call me, the Web chat cuts out just to signal issues

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport Honour 8x.... I belive this phone just has poor signal capability

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport Had the same plan etc in old phones and did not have this issue as bad, we are fed up

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport You have tryed I just wanna swpa my phone this signal problems did not happen on old phone

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUK If you have signal 😕

  • coachdancad Dan Cad (@coachdancad) reported from Liverpool, England

    @ThreeUKSupport No, I’ve only been told repeatedly via Twitter that I can’t receive support. But if customer services can help, please link me; thanks in advance.

  • jangeorge_swe Jan George (@jangeorge_swe) reported from Liverpool, England

    @ThreeUKSupport Thats not good enough! You have the technology to support it in your system/software in Sweden but wont implement it here in UK!

  • buddaboy ˗ˏˋ Mike C ˎˊ˗ (@buddaboy) reported from Sandymoor, England

    @aburrows @ThreeUK A new SIM will obviously not fix your signal issues though :) Mines also crap indoors, but that's what WiFi is for.

  • charl_middo CLM (@charl_middo) reported from Liverpool, England

    I swear @ThreeUKSupport have the worst customer service department. Over 30 hours since I spoke to someone about my lack of internet, and 5 advisers later I’ve been told it will be activated within the next hour. I was told that 5 hours ago too. #fuming

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • adamfarmiloe adam farmiloe (@adamfarmiloe) reported

    @ThreeUKSupport @ThreeUK Just wondering why your service is terrible around the Fordhouses area of Wolverhampton it’s not just my phone it’s several others

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @GeorgeWills200 @ThreeUK It has been bad for months but seems to be getting worse each week. So so so many complaints on social media yet @ThreeUK are still silent on the issues!

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @cumberskitchen @ThreeUK It has been bad for months but seems to be getting worse each week. So so so many complaints on social media yet @ThreeUK are still silent on the issues!

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @jamesma34307397 @ThreeUK It's good to read a positive tweet. Up to may last year, I never had any issues either. Suddenly everything went wrong and it hasn't got better. I used to get 30+mbps. Now I can't even watch a YouTube video. No explanation from 3 I hope your good experience continues 👍🏼

  • jamesma34307397 james marshall (@jamesma34307397) reported from Terrington St Clement, England

    Theres people who gives @ThreeUK a hard time being rubbish network I don't get much issue with them

  • nexreth Nexreth (@nexreth) reported

    @ThreeUKSupport I'm not facing any problems with your network because I'm not using it. I changed a little while back to @EE and there Internet is nice and fast

  • Gump55 Stephanie (@Gump55) reported

    @ThreeUKSupport I should never have been charged, it was for broadband for a router that was never collected and has never ever been used. I've spoken to you on the phone NUMEROUS times, last time your member of staff told me I was acting like an idiot.

  • nphackett54 NpH1 (@nphackett54) reported

    @ThreeUKSupport yet another terrible Three customer service experience

  • GoldenShimmer Louise Sibthorpe ♥ (@GoldenShimmer) reported

    @ThreeUKSupport I’ve had nothing but service issues since taking out this contract. Every time I’ve had the same excuses. I’m basically paying for a service I’m not receiving. Really disappointed if I’m honest.

  • oddsoxpete VikingPete (@oddsoxpete) reported

    @WOLFE3Y @Three_Is_Broken @ThreeUK I've been trying to hang on to the end of contract in March. Earlier in the year I took out a new contract with o2 which is great service. I rely on mobile as I travel a lot and don't have broadband. Today I'm ditching 3 for EE, it cant be as bad as 3 surely