3 (Three) outages and service status in St Helens, England
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Full Outage Map
- 3 (Three) generated 1 outage signal in the last 24 hours around St Helens, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- The most recent signal from this area was received Sep 18, 7:47 PM GMT+1.
- Internet (67%)
- E-mail (17%)
- TV (17%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near St Helens, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Warrington, and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 9 hours ago |
|
Liverpool
|
Internet | 4 days ago |
|
Liverpool
|
8 days ago | |
|
Warrington
|
Internet | 15 days ago |
|
Liverpool
|
TV | 16 days ago |
|
Liverpool
|
Internet | 20 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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3 (Three) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Matt Weaver (@weavermj) reported from Ellesmere Port, England@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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Alison Rayner (@AliJRayner) reported from Bryn, England@ThreeUK need some help on an online upgrade you say you don't have evidence of
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Brilliant Tours (@brilliant_tours) reported from Liverpool, England@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Jason Lawson (@1994JLawson) reported from Liverpool, EnglandOn hold to @ThreeUK for 36 minutes for them to hang up on me 🤨 boss way to get me to upgrade!
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Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, EnglandI’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Neil Powell (@neilpowell1971) reported from Liverpool, England@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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AndyB (@andybno2) reported from Kirkby, England@ThreeUKSupport Well it says 4G and two signal bars but it’s very hit and miss with data working
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Darren Thomas (@DagsJT) reported from Warrington, England@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
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Daniel Curry (@DanielCurry14) reported from Liverpool, England@ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃
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Alisha Harris (@Alishamariiex) reported from Hindley, England@ThreeUKSupport can someone get back to me regards to complaint 28178216
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Matthew Traynor (@MatthewTraynor) reported from Liverpool, EnglandHi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
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Eva-Lena Vechturieza (@Eva_Number9) reported from Liverpool, England@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Chris Peach (@peachy_80) reported from Warrington, England@ThreeUK @ThreeUKSupport have been to the Crewe store today and found the store manager a total waste of time disinterested in what I was asking and wouldn’t attempt to help. So I drove to Warrington store and they were most helpful. Rachel at Warrington was great.
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Lorna Young (@drlornayoung) reported from Liverpool, England@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Charlotte (@charl_middo) reported from Birkenhead, England@ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.
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millie x (@adorexalaska) reported from Garston, England@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work
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Matthew Traynor (@MatthewTraynor) reported from Liverpool, England@ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email
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Alisha Harris (@Alishamariiex) reported from Hindley, England@ThreeUKSupport your customer care is appaling!!!
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K e r r i (@KerryM811) reported from Horwich, England@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport soon reach. So the signal better be sorted or we’ll be speaking
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LeeBee 🐝 (@leeb_com) reported@ThreeUKSupport are you experiencing signal issues in Reading? It’s been awful in areas for days, particularly at my gym in Mapledurham where it’s always strong! Yet only 1 bar 4g!
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DAVID GREGORY KERR (@grego76525) reported@ThreeUKSupport it is like a nightmare when cards have to be updated and details have to be passed to service providers but I hope this solves any problems
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Mike (@LajomC) reportedHello. I'm currently a Three customer. I bought a physical SIM card the US. The SIM card is activated and registered with T-Mobile. after doing research myself it appears that the VoLTE provision is switched off on your end. Please advise and help me @ThreeUKSupport
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xXx (@ImmaStar26) reported@ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.
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C_R_5 (@c_r_5) reported@ThreeUKSupport For DAYS on end now, our 3broadband getting 6mbps down (with nearly 1sec of latency) & 35mbps up Customer care been worse than a waste of time, saying it's "congestion" A) I live in isolated rural area with a total of 7 houses B) *If* congested, add capacity
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F 🇧🇩 (@F_Drippo) reported@ThreeUK Network is so bad 😑
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Andrew (@PhysicsAndy) reported@ThreeUKSupport Is there any way I can get in touch with you via email or social media? Your live chat agents have been terrible so far for what should be a simple problem to fix
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Jonathan 🇺🇦 (@GayToryJon) reported@ThreeUKSupport why do you make it so difficult to do anything online?? Sorting out my upgrade, having been a contract customer for nearly 22 years and it kept going wrong. So I spoke to someone on chat and seemed all good until the chat disappeared on me
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TheYellingKitty. (@TheYellingKitty) reported@ThreeUKSupport @ThreeUK what’s going on in the HU1 area with your network because it’s ****** been over 12 hours now I better be getting some kind of compensation for this