3 (Three) Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in St Helens, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Southport, Liverpool, St Helens, Ellesmere Port, Eastham, Warrington, Wigan and Widnes.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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McLovin (@staceyphix) reported from Liverpool, England
@threeuk @ThreeUKSupport is a bag of shit, I’m actually sick of failed calls and having 0 bars . Don’t ever consider joining them absolute waste of money
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Rob (@monkey__nuts) reported from Southport, England
@ThreeUKSupport I have 3 separate contracts with Three. All still affected by the outage. All three have had their monthly tariffs increased in recent months, with only general satisfaction of service stopping me from switching them Please advise of a possible eta for a fix
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McLovin (@staceyphix) reported from Liverpool, England
Imagine @threeuk network cuts off mid argument , now I’m raging 😜
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Alisha Harris (@Alishamariiex) reported from Hindley, England
@ThreeUKSupport can someone get back to me regards to complaint 28178216
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Chris Peach (@peachy_80) reported from Warrington, England
@ThreeUK @ThreeUKSupport have been to the Crewe store today and found the store manager a total waste of time disinterested in what I was asking and wouldn’t attempt to help. So I drove to Warrington store and they were most helpful. Rachel at Warrington was great.
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Angela Frith (@AngelaFrith1) reported from Southport, England
@ThreeUKSupport service in PR8 area is still shocking any update on why
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AndyB (@andybno2) reported from Kirkby, England
@ThreeUKSupport Looks like may be a 4G related issue as data seems more reliable now
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AndyB (@andybno2) reported from Kirkby, England
@ThreeUKSupport Well it says 4G and two signal bars but it’s very hit and miss with data working
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️ (@lukelewin_) reported from Prescot, England
@KuboBgcfan @ThreeUK Same, I’ve had signal problems the last month so thought it was just another problem for me!
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Lord David Hurn (@2003mirror) reported from Seaforth, England
@ThreeUKSupport Good Morning, I am having problem with my I phone, it keeps dropping out of linked Wi_Fi connections Checked Wi_Fi and is working fine Any advice please Dave
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Matt Weaver (@weavermj) reported from Ellesmere Port, England
@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.
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Meg Llewellyn 🦒 (@MegLlewellyn95) reported from Haydock, England
Never know an online customer service more idiotic than @ThreeUK
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George Caulfield (@Geo1604) reported from Liverpool, England
@ThreeUK why is the signal so piss poor
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Alisha Harris (@Alishamariiex) reported from Hindley, England
@ThreeUKSupport your customer care is appaling!!!
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Daniel Curry (@DanielCurry14) reported from Liverpool, England
@ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃
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Jason Lawson (@1994JLawson) reported from Liverpool, England
On hold to @ThreeUK for 36 minutes for them to hang up on me 🤨 boss way to get me to upgrade!
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AndyB (@andybno2) reported from Kirkby, England
@ThreeUKSupport Also have a colleague in the office with the same issue on his phone
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Simply Residential Estate Agents - Bolton (@SimplyProperty) reported from Warrington, England
@ThreeUK since getting our phones on Friday they al have virtually no network service and no text services despite a full reset twice by the tech team , a visit for 3 hours to a three store and a visit to the Apple store and yet the phones still don’t have service
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Carl Bishop (@bish2707) reported from Birkenhead, England
@ThreeUKSupport It's coming up saying service not activated on network
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Alex Edwards (@AlexECEdwards) reported from Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Emsley (@sarahemsley) reported
@ThreeUK hello. I’m trying to get through to customer service as I’ve realised I’m paying a charge on an old iPad but I can’t access customer services on phone or live chat without a 3 phone number, and I don’t know it! Who can I call?
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warren (@warren22703811) reported
@ThreeUKSupport Also just to add it’s now been a day since you replied and you haven’t replied to my reply is this because you have run out of excuses? Tell me also why the planned work which would disrupt my service was never something I was made aware of otherwise I may not of gone with 3
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Tony Price (@TonyPriceAtWork) reported
@ThreeUK your web site is not working (again) and I can not see this months bill
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Claire 🌜🌞 (@ClaireAFC2020) reported
Considering paying off my @ThreeUK contract and going back to O2. Cannot believe how bad 3 is 😩😡
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Ross McLean (@R055JM) reported
@ThreeUKSupport Hi guys - I have tried to log into app today and it tells me my password isn’t recognised despite not changing it recently. I have tried to reset my password but can only get the following error message: “my3auth.text.generic.error” Are you able to help please ?
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Lee Baines (@lee_baines) reported
@ThreeUKSupport @ThreeUK 4G down AGAIN in LL14 1 postcode. In which year might we see the improvements you speak of Ali?
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xGG (@92xGG) reported
I’ve been overcharged on my bill and want a refund immediately, I’ve tried calling and no one speaks English, very poor service! @ThreeUKSupport
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vuvgaG-dukgu3-wysnox (@vuvgag) reported
@tjkoplus @ChelseaFCW @ThreeUK Never buy three uk. They may be cheap buy there lack of human service makes them the worse provider in the uk!!!! DONT ME A FOOL LIKE ME // BUY ELSEWHERE
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Tom (@Tom68321033) reported
@hjd1984 @ThreeUKSupport Hi, I’ve had the same problem. I’ve been double charged for a number I did not request
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Tom Boughton (@TomBoughton5) reported
@ThreeUKSupport This is absolutely ridiculous. So I will not be issued a refund for the money coming out of my account every month for something I am not using? Extremely poor customer service and leaves a bitter distaste. Shocking.