3 (Three) Outage in St Helens, St. Helens, England

@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x

@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.

Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.

@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks

@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞

@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

@ThreeUK Live chat Not working !!

Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty

@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.

@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)

Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡

@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.

@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.

@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three

@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.

@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone

@ThreeUK Hi, I have 2 phones with you and I cannot get the three app on either to work, is there an issue and if so what/when is the fix? Thanks

@ThreeUK this network is the worst I've EVER EVER had. Brand new top of range phone and signal keeps dropping out, got to turn off mobile data every so often to get it going again, care to explain this issue please? Its not a @SamsungMobile issue, already been into shop

@MacmasterThe @ThreeUKSupport Data passports are not working for me in Italy either. 3 are of no use at all.

@davidgerrard1 @ThreeUKSupport I’ve the same problem in Italy for the second day running.

@ThreeUK be prepared for one angry bloke. New note 20 and signal is the WORST I've ever ever had, had it into @SamsungMobile shop and everything is right. Its this network for some reason. Any explanation please?

@ThreeUKSupport Two - three working days has now passed as promised and guess what? No Jiffy bag. Another promise broken from three. Chris please advise?

@ThreeUK I've had issues with your network for months even with a booster you said I required which reinforced that your network isn't fit for purpose! I will be complaining everyday now you ripped me off!

@ThreeUKSupport Can you please tell waibhav to not contact me as he called me today harassing me about what am I going to do with my complaint. I dont appriciate three advisors harassing me at all!

@ThreeUKSupport @slippyss Can you help me with an email address to forward my complaintS? Big S not a typo l have many for each of my four4 contracts

@ThreeUK Three is a fraudulent network that facilitates scams!