3 (Three) Outage Report in St Helens, St. Helens, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Phone (54%)
-
Internet (29%)
-
Total Blackout (11%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near St Helens, St. Helens, England
The most recent 3 (Three) outage reports came from the following cities: Skelmersdale, Liverpool, Wigan, Leigh, Ellesmere Port, Widnes, Runcorn, Eastham and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Phone | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Wigan |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
-
jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
-
Neil Cobbe
(@ncobbe) reported
from
Ince-in-Makerfield, England
Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty
-
millie x
(@adorexalaska) reported
from
Garston, England
@ThreeUK no it actually annoys me so much how I can only get Internet and signal in some parts of my house because I'm in a shitty zone with no signal, I can only get signal on one half of my bed if I have my phone In the living room my hotspot doesn't work
-
Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
-
NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.
-
gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
-
Paul Hollie
(@HollieVolley) reported
from
Leigh, England
@SMARTYMobileUK Or get the @ThreeUK network all you can eat, unlimited everything for about £20 😊
-
Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
-
المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
-
Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
-
Louise Boulsbee
(@LouiseBoulsbee) reported
from
Horwich, England
@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
-
a local
(@hib3rnating) reported
from
Roby, England
@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
-
Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
-
Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
-
gingerpugsley
(@gingerpugsley) reported
from
Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
-
NateLynnCrezz
(@NCrezz) reported
from
Atherton, England
@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.
-
NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Amadeus ( HustlaBall oct Berlin 19th to 24th )
(@massively_mode) reported
@ThreeUKSupport The way I've been treated is appalling and wouldn't want anyone to speak to me or deal with my complaint in that way that they have a disregard for good working practises. I may or may not get compensation or any sort of apology. I guess we'll have to see I'm not holding out
-
🤔J🤷
(@jameseonline) reported
Hi .@ThreeUKSupport what is going on with your network in Cardiff, Wales, UK recently?, previously never used to get 5G, now all of a sudden I'm getting it but poorly & the network keeps disconnecting
-
Kadron Gregory
(@KadronG) reported
@Three @ThreeUKSupport rolled out a service - the iWatch cellular namely the smartwatch pairing service addon at £7 per month (discounted for 6mths). However, it seems as if @ThreeUK didn’t anticipate the issue or doesn’t have the technical expertise to solve any issues that…
-
Pariah37
(@DrewHamley) reported
@ThreeUKSupport But this is not an issue localised to just today. It’s been like this for a long time. Your network coverage here it just awful. I phone people and they can’t hear me their end. I lose connection within minutes. I’ve been a longtime customer of yours.
-
Maimai
(@vgoldie) reported
@ThreeUK please fix the very poor signal connection at PO20 0LB. Its not fair im trying to watch the WEVERSE live of my future. Park Jimin and it gets cut off due to the bad connection at PO20 0LB its disappointing, frustrating, extremely annoying. Plz fix. Keep your promise
-
Sarah
(@sarahblaber) reported
@ThreeUK Hi Three, called your team again today as although I have been told over the phone multiple times that the account is ‘suspected fraud’ and has been closed down…. I have just received a payment chase letter, which could also go as a default payment against me… what can I do?
-
stephen jones
(@PrinceOfGingers) reported
from
Aberavon, Wales
@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
-
Kadron Gregory
(@KadronG) reported
I am still unable to use this feature of my Apple Watch nor can @ThreeUK customer care can tell me why the issue can’t be fixed or some doesn’t even know what I am talking about. The @three community forum replied to say that @ThreeUK is a aware of this priority fault and..
-
Ian Birch
(@IanBirch1978) reported
@ThreeUKSupport Hi , no its his account , he called today to explain he’d changed it accidentally & was told they cant help !
-
Stephen Anderson
(@spa3010) reported
@ThreeUKSupport Charging for international roaming is ridiculous and not what I "signed" up for, when back from holiday I'll be calling to cancel this contract as you've changed it mid term and I'm neither happy nor satisfied with that.