3 (Three) Outage Report in Southport, Sefton, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
The latest reports from users having issues in Southport come from postal codes PR8.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Southport, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Southport, Sefton, England
The most recent 3 (Three) outage reports came from the following cities: Lytham St Annes and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Lytham St Annes |
Internet | |
| Southport |
Phone | |
| Lytham St Annes |
Phone | |
| Skelmersdale |
Phone | |
| Skelmersdale |
Internet | |
| Skelmersdale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Southport, England
Latest outage, problems and issue reports in Southport and nearby locations:
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Gay Radio UK
(@GayRadioUK) reported
from
Blackpool, England
@ThreeUKSupport @prene73 I’ve been cut off 3 times waited a total of three hours, they can take the money quickly but when you need help it’s a different matter. No excuse for cutting customers off.
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Gay Radio UK
(@GayRadioUK) reported
from
Blackpool, England
@ThreeUKSupport been trying to call and chat for over 2 hours, just need to return my broadband as not getting speeds expected and within 14 day cooling off period, hope you can help.
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Jonathan
(@GayToryJon) reported
from
South Shore, England
@elondems @ThreeUK I find the network and prices are as good as anyone else, it’s simply the customer service side that lets them down time and time again.
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Neil
(@ndwilmer) reported
from
Blackpool, England
@ThreeUKSupport after initially being impressed by your response to my original tweet it appears that was a false dawn. Very disappointing customer service from both your call centre and via the various DMs. Shame. I’ll be looking to move all of my contracts to a new provider
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Karl (polar bear)
(@K_hardy1990) reported
from
Saint Annes on the Sea, England
@ThreeUK Told you there was an issue @CH_Warrior89
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Archie.
(@alxarchie400) reported
from
Saint Annes on the Sea, England
Hi @ThreeUKSupport we’ve been having issues with mobile data (both 3G and 4G) for a few weeks now. It’s incredibly slow and takes minutes for webpages to load. Tried soft reset, aeroplane mode etc but nothing improves it. FY8 2HS
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Gay Radio UK
(@GayRadioUK) reported
from
Blackpool, England
@ThreeUK happy to take your money, not so happy to resolve any issues.
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chubbyhubby
(@runchubbyhubby) reported
from
Blackpool, England
@ThreeUKSupport @ThreeUK I've lost all Internet connection since early morning in FY1 area. Checked for maintenance online and shows all good? But no Internet whatsoever. Is there a wider issue as no issues with my account?
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@ThreeUK imagine being a customer for over 15 years, almost never having missed a payment in that time, if ever, and being declined a second phone on the network. Absolutely terrible. Don’t be surprised if my own contract isn’t renewed when it’s up in a few months...
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Angela Frith
(@AngelaFrith1) reported
from
Southport, England
@ThreeUKSupport service in PR8 area is still shocking any update on why
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Jonathan
(@GayToryJon) reported
from
South Shore, England
@elondems @ThreeUK I have to say roaming isn’t an issue with me as I don’t go abroad lol, always best to check these things. If it showed it was included they should have apologised and refunded you any costs...
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@stevelitchfield @ThreeUK Lucky you. There has never been any mobile data here a few miles out of Preston and probably never will be with it being a council estate. Network operators are not going to invest in an area unless they're going to get some ROI.
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@ThreeUKSupport the phone signal in central Blackpool is shocking today, every few minutes I am losing the ability to access the internet for it. Any particular reason or just another sign of your shambolic service?
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Mark
(@_notnehs) reported
from
Blackpool, England
@bearz1066 @O2 @ThreeUK been with them for over 10 yrs no one can come close on price Never had any signal issues travelling up and down the country, usually works where my work phone doesn’t, that’s on a gamma sim meant to pick up either EE, Vodafone or o2 whichever is stronger.
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Simon☀️B
(@simoninformby) reported
from
Formby, England
9hrs, no response. Not sure what’s happened to your excellent customer service @ThreeUK @ThreeUKSupport, you used to be the best by far, but I’ll be looking elsewhere when our renewals come up. #nothappy
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@brilee84 @Apple @ThreeUKSupport Doesn’t say that on there though does it. I’ve used Apple TV for 3 things ever, can’t say I’ve needed any sort of support for that... Tbh I’m not arsed about not getting it, just don’t think they should suggest something they then don’t give.
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@ThreeUKSupport Hi, I didn’t give a postcode as it wasn’t just in one small area, it was all across the FY1 3.. area. Seems better the last couple of days. Just an observation, when your service isn’t very good, probably not wise to criticise your customers questions.
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Simon☀️B
(@simoninformby) reported
from
Formby, England
@ThreeUKSupport ok, conundrum. I can’t pay the bill for my iPad online as I don’t have the password. I can’t reset it myself as it comes by text and iPads can’t receive text. You won’t email me it until I pay the bill.. which I’m trying to pay but don’t have a password. Help pls.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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RachT234
(@RachT234) reported
@rsmck @ThreeUK @ThreeUKSupport Am I seeing that correctly that they are using the regular number ending 1001 (or is that you calling them)? That can so easily be spoofed. Clearly their verification processes (and support in general!) support needs improving
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ℝ𝕦𝕤𝕤𝕖𝕝𝕝 𝔼𝕝𝕝𝕚𝕠𝕥𝕥
(@RussElliott96) reported
@ThreeUKSupport can I get a customer service email please
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AR crypto
(@ARcrypto12) reported
@ThreeUKSupport @QueenBreezyLDN What’s the point when they can’t deal with our problems, I came off the phone at 8.30 am to be told the people he needed to speak to were not picking up and he said he would phone me back around 2 hrs time….. still waiting
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AR crypto
(@ARcrypto12) reported
@surfnuttz @ThreeUKSupport @adriannorris Iv been told this merge could take up to 6 months to complete 😡 they’re fobbing us off to buy time Iv had the same problem for last 9 days today is the day I’m getting out of my contract and contracting the ombudsman
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RachT234
(@RachT234) reported
@ThreeUK @ThreeUKSupport offered a £50 goodwill gesture after my complaint — which I appreciate. But a payment can’t undo the distress, wasted time, or the poor training and lack of understanding staff showed. This is about accountability and making sure this doesn’t happen to others.
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love_always 💙
(@beclou4ever) reported
@ThreeUK Omf the service today is shocking, anyone else mobile and internet
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Clarkie
(@ClarkieThomson) reported
@ThreeUK No signal again this morning!!!
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hannah 🇵🇸
(@helloareulost) reported
@ThreeUKSupport my partner on your network has data, can make calls but hasn’t been able to receive incoming calls all day today - he is waiting to hear back about jobs and missed a phone GP appointment. can you fix this?
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Ross Henderson-McKillop
(@rsmck) reported
@RachT234 @ThreeUK @ThreeUKSupport Yep, regular number (which clearly isn't on the Ofcom DNO list!) and can be easily spoofed. Interestingly calling that number BACK leads to someone who can't talk about complaints. Terrible process.
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AR crypto
(@ARcrypto12) reported
@gleed_owen @ThreeUK They’re lying to you Emily I’m in the midlands and had same problem for last 9 days still problem this morning