3 (Three) Outage in Blackpool, England

@ThreeUKSupport Hi, I didn’t give a postcode as it wasn’t just in one small area, it was all across the FY1 3.. area. Seems better the last couple of days. Just an observation, when your service isn’t very good, probably not wise to criticise your customers questions.

@ThreeUKSupport the phone signal in central Blackpool is shocking today, every few minutes I am losing the ability to access the internet for it. Any particular reason or just another sign of your shambolic service?

@ThreeUKSupport @SkyHelpTeam right you pair of jokers. Please explain to me why I spend nearly £300 pounds a month to have an exceptionally poor internet on both my devices and my mobile data. I’m seriously getting pissed off with this. Sort your **** out in my area Ffs

@ThreeUKSupport @prene73 I’ve been cut off 3 times waited a total of three hours, they can take the money quickly but when you need help it’s a different matter. No excuse for cutting customers off.

@ThreeUK happy to take your money, not so happy to resolve any issues.

@ThreeUKSupport been trying to call and chat for over 2 hours, just need to return my broadband as not getting speeds expected and within 14 day cooling off period, hope you can help.

@ThreeUKSupport I’ve just moved house and due to mistakes by @VodafoneUK I’m not getting connected until the 8th June. I’ve been relying on using my unlimited data with 3 for a hotspot but that stopped working yesterday, and I can’t access MyThree to find out the problem 🤔

@ThreeUK imagine being a customer for over 15 years, almost never having missed a payment in that time, if ever, and being declined a second phone on the network. Absolutely terrible. Don’t be surprised if my own contract isn’t renewed when it’s up in a few months...

@ThreeUKSupport service in PR8 area is still shocking any update on why

Hi @ThreeUKSupport we’ve been having issues with mobile data (both 3G and 4G) for a few weeks now. It’s incredibly slow and takes minutes for webpages to load. Tried soft reset, aeroplane mode etc but nothing improves it. FY8 2HS

Come on @ThreeUKSupport help me out, please.

@ThreeUKSupport still no network on mine, wife’s and sons phones... all day and still nothing 🤬🤬

@ThreeUKSupport I have 3 separate contracts with Three. All still affected by the outage. All three have had their monthly tariffs increased in recent months, with only general satisfaction of service stopping me from switching them Please advise of a possible eta for a fix

@ThreeUK Nah, don't give a shit!

Any one else has a problem with @ThreeUK @ThreeUKSupport having the wrong information held on account then not talking to you because you can't verify the account details 😠😠😠

@ThreeUK You are seriously starting to irritate me now. You have the wrong details for me and you're overcharging me. Customer services won't speak to me because I can't verify my account because you have the wrong date of birth listed. Please can someone call me before ombudsman

Seriously can’t wait until my @ThreeUK contract is up, nothing but issues with the data. Bring on @EE !! #EE #ThreeUK

@ThreeUKSupport Been happening for a while... intermittent signal, no coverage and this is across the country. Paying well over the odds for my contact now I have compared to other providers. Feel really let down my you guys. We wanted to support new companies hence loyalty but now had enough

@ThreeUKSupport No everything's fine at home. The problem is away from home - only a couple of places but ones I spend a fair amount of time in. As I said in my previous reply, it's important that I can be contactable at all times currently.

@ThreeUKSupport If I thought it would improve anything I would do, but it never does. I’ll just avoid them as much as I can, and communicate with you guys via here or a local 3 store instead if I need help. Thanks though

@ThreeUKSupport It says there are no operatives available... and your advisor said they are too busy to help and call back tomorrow!

@ThreeUKSupport To cancel my broadband contract with you as I’m outside the 2 years... I have 4 contracts with you and right now I feel like pulling them all...

@ThreeUKSupport absolutely appalled with your customer service teams today... been put through to 4 different people, two of which are extremely rude and I’m still on hold and haven’t resolved my issue! It’s not been over an hour!

@ThreeUKSupport Still no SIM card received. 11th day without network and counting... Thought someone victim of fraud would have been made a priority dispatch for a replacement SIM card obviously not. Appalling customer experience @ThreeUKSupport @ThreeUK

@ThreeUKSupport hi there. I'm in the process of switching from to you guys. I've got my new SIM and am trying to fill in the form to port my existing number to you. I've entered details including PAC but keep getting an 'oops, technical error, try again' message. Can you help?

@ThreeUKSupport It’s been awful the last 3 Thursdays! We are just on mobile WiFi so not sure if we can only get 3G...our phones are on a diff network and are fine

@ThreeUK called cut service. Msg said to chat. Started chat, they said its a dongle issue, you can only call. Called again, now been on hold for nearly 30 mins...

@ThreeUKSupport Sorry I do have an issue - paid my bill recently and app confirms it, but I’ve just received a text saying there is an issue with my bill

@ThreeUK trying to contact you regarding all the issues I am currently having with you to be told to contact on live chat. Tried to do this and it keeps closing! Really getting frustrated now!!

@ThreeUKSupport My mother has been trying to cancel two doggle accounts and it's impossible by phone. I have tried on numerous occasions and you get absolutely no where. Paying for something that is no longer in use. Shocking state of affairs.