3 (Three) Outage in Fleetwood, Lancashire, England

@ThreeUKSupport Trying to find out when my number will switch over, no response from customer services. Beginning to wonder if I've made a mistake swapping networks!

@ThreeUKSupport after initially being impressed by your response to my original tweet it appears that was a false dawn. Very disappointing customer service from both your call centre and via the various DMs. Shame. I’ll be looking to move all of my contracts to a new provider

Contract for @ThreeUK is up in December. Start looking at other networks. Never felt valued and never any incentive to make you stay!

@brilee84 @Apple @ThreeUKSupport Doesn’t say that on there though does it. I’ve used Apple TV for 3 things ever, can’t say I’ve needed any sort of support for that... Tbh I’m not arsed about not getting it, just don’t think they should suggest something they then don’t give.

@elondems @ThreeUK I find the network and prices are as good as anyone else, it’s simply the customer service side that lets them down time and time again.

@elondems @ThreeUK I have to say roaming isn’t an issue with me as I don’t go abroad lol, always best to check these things. If it showed it was included they should have apologised and refunded you any costs...

@ThreeUKSupport Hi, I didn’t give a postcode as it wasn’t just in one small area, it was all across the FY1 3.. area. Seems better the last couple of days. Just an observation, when your service isn’t very good, probably not wise to criticise your customers questions.

@ThreeUKSupport the phone signal in central Blackpool is shocking today, every few minutes I am losing the ability to access the internet for it. Any particular reason or just another sign of your shambolic service?

@ThreeUKSupport @SkyHelpTeam right you pair of jokers. Please explain to me why I spend nearly £300 pounds a month to have an exceptionally poor internet on both my devices and my mobile data. I’m seriously getting pissed off with this. Sort your **** out in my area Ffs

@ThreeUKSupport Thanks, that doesn’t help at all but I don’t care, just like Three don’t.

@ThreeUKSupport @prene73 I’ve been cut off 3 times waited a total of three hours, they can take the money quickly but when you need help it’s a different matter. No excuse for cutting customers off.

@ThreeUK happy to take your money, not so happy to resolve any issues.

@ThreeUKSupport been trying to call and chat for over 2 hours, just need to return my broadband as not getting speeds expected and within 14 day cooling off period, hope you can help.

@woodbum16 @ThreeUKSupport No problem, hope you get it sorted soon.

@ThreeUKSupport I’ve just moved house and due to mistakes by @VodafoneUK I’m not getting connected until the 8th June. I’ve been relying on using my unlimited data with 3 for a hotspot but that stopped working yesterday, and I can’t access MyThree to find out the problem 🤔

Hello @ThreeUK @ThreeUKSupport Just got my bill today and the promised £30 credit (this was because of continual crap service) was nowhere to be seen. Can’t say I’m surprised at all.

@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.

@ThreeUKSupport Don’t need day by day timeline, just an estimated time for the updates to have corrected the issues.

@ThreeUK imagine being a customer for over 15 years, almost never having missed a payment in that time, if ever, and being declined a second phone on the network. Absolutely terrible. Don’t be surprised if my own contract isn’t renewed when it’s up in a few months...

@ThreeUKSupport still no network on mine, wife’s and sons phones... all day and still nothing 🤬🤬

@DavidSeek @paulbohm Last year, @ThreeUK suddenly cancelled my SIM as I was away from the UK too long. I was locked down into a 5km radius on the other side of the world at the time.

@ThreeUKSupport You've been billing me for a year for a SIM never received. Money back NOW. Didn't need compensation but do now.

@ThreeUK I have been contacting your customer services for weeks. No response. I am owed a refund for a phone I paid an upfront cost of and never received, I have filed a complaint and still owed money! Action needed ASAP!!

@ThreeUK How about dealing with your service issues no service for 6 days now even though you’ve text saying it’s now fixed @ThreeUKSupport

@ThreeUK My phone can’t make or receive calls since 26 jan. 3g claimed falsely they are fixing the network in my area. Would it be possible to solve this problem soon or plz stop charging me for service i don’t use.

@ThreeUK My phone can’t make or receive calls since 26 jan. 3g claimed falsely they are fixing network in my area. Would it be possible to know when i can use my phone again?

@ThreeUK Shout out to everyone trying to use substandard service from three but paying full price. ******* con

@ThreeUK Shout-out for being a terrible phone service. #Facts

@ThreeUK Shows like Tipping Point and Gogglebox are why i'll never buy a TV licence ! :P YouTube and Netflix all the way.

@O2 @ThreeUK bringing you both in this to see if you can both help. I'm only on o2 my mother is on 3 I call her while I'm in town and still live with her my sister is 3 as well same thing with her. When I ring them both seperatly it says sorry can't connect your call