3 (Three)

3 (Three) Outage Report in Lancaster, Lancashire, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Lancaster, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Lancaster, Lancashire, England 10/11/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

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3 (Three) Issues Reports Near Lancaster, England

Latest outage, problems and issue reports in Lancaster and nearby locations:

  • a1vicster VictoriaCC (@a1vicster) reported from Hornby, England

    @ThreeUKSupport after months of phonecalls, live chats & emails you are still trying to charge me £1,173.65 for an item I returned to you in October. Why is your customer service so appalling?

  • tomwalsh77 Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @woodbum16 @ThreeUKSupport No problem, hope you get it sorted soon.

  • dawnwinder6 dawn winder (@dawnwinder6) reported from Middleton, England

    @ThreeUK why is it that regular reliable customers never get decent rewards when they upgrade like to new phones etc

  • tomwalsh77 Tom Walsh (@tomwalsh77) reported from Lancaster, England

    Hello @ThreeUK @ThreeUKSupport Just got my bill today and the promised £30 credit (this was because of continual crap service) was nowhere to be seen. Can’t say I’m surprised at all.

  • a1vicster VictoriaCC (@a1vicster) reported from Hornby, England

    @ThreeUK after months of phonecalls, live chats & emails you are still trying to charge me £1,173.65 for an item I returned to you in October. Why is your customer service so appalling?

  • roger_farley roger farley (@roger_farley) reported from Fleetwood, England

    @ThreeUKSupport still no network on mine, wife’s and sons phones... all day and still nothing 🤬🤬

  • SteveHaylesALAW Steve ALAW💙 (@SteveHaylesALAW) reported from Halton, England

    I need to switch mobile phone providers! Apparently if your a @ThreeUK customer like me and armageddon arrives, we’re the last to know and on our own cause everyone else got a head start 😝 Should have realised how bad they were when they sponsored Chelsea

  • JoeBourne @joebourne@mastodon.online (@JoeBourne) reported from Lancaster, England

    Anyone know why 4/5g coverage is so bad in Lancaster right now? Feels like it's been very low for weeks on both my providers @ThreeUK and @coopuk (who use @EE I think).

  • tomwalsh77 Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.

  • runchubbyhubby chubbyhubby (@runchubbyhubby) reported from Fleetwood, England

    @ThreeUKSupport @SBRoxMan FY1 has been down since last night. 3rd tweet mentioning this.. how can you not spot outages before users have to complain about it, you should be proactively monitoring your network!

  • REPUBLICAMUFC RED UNTIL DEAD🔞 (@REPUBLICAMUFC) reported from Fleetwood, England

    @ThreeUKSupport @SkyHelpTeam right you pair of jokers. Please explain to me why I spend nearly £300 pounds a month to have an exceptionally poor internet on both my devices and my mobile data. I’m seriously getting pissed off with this. Sort your **** out in my area Ffs

  • tomwalsh77 Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @ThreeUKSupport Thanks, that doesn’t help at all but I don’t care, just like Three don’t.

  • tomwalsh77 Tom Walsh (@tomwalsh77) reported from Lancaster, England

    @ThreeUKSupport Don’t need day by day timeline, just an estimated time for the updates to have corrected the issues.

  • JoeBourne @joebourne@mastodon.online (@JoeBourne) reported from Lancaster, England

    @ThreeUK my internet has been terrible for a couple of weeks now and everytime I try to log in to your site to report/investigate I get an error saying you are having technical issues right now. What's going on?

  • Cyberunit1 Conor Griffiths (@Cyberunit1) reported from Fleetwood, England

    @ThreeUKSupport I’ve just moved house and due to mistakes by @VodafoneUK I’m not getting connected until the 8th June. I’ve been relying on using my unlimited data with 3 for a hotspot but that stopped working yesterday, and I can’t access MyThree to find out the problem 🤔

  • Shakerboard shakerboard (@Shakerboard) reported from Middleton, England

    Got my pac code from @ThreeUK today, different even try to keep me. Never missed a payment, always had top contract.

  • AutoUnder Dylan Fox (@AutoUnder) reported from Heaton-with-Oxcliffe, England

    @ThreeUK @ThreeUKSupport @cabinetofficeuk never received the emergency alert today despite my alerts being on and having signal

  • marieiram Marie (@marieiram) reported from Lancaster, England

    @ThreeUKSupport Trying to find out when my number will switch over, no response from customer services. Beginning to wonder if I've made a mistake swapping networks!

  • Shakerboard Marc boyd (@Shakerboard) reported from Middleton, England

    Contract for @ThreeUK is up in December. Start looking at other networks. Never felt valued and never any incentive to make you stay!

  • LakesGeek Deryk Lister (@LakesGeek) reported from Ulverston, England

    @ThreeUK word of advice on your coverage map. I've spent years thinking "wow Three's 4G coverage is awful" because if we don't put our model of phone in it doesn't display the HUGELY dense 800Mhz "supervoice" layer. Admirably honest but must be a better way marketing-wise :D

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • HannahJonesAvo1 HannahJonesAvon (@HannahJonesAvo1) reported

    @ThreeUK paid for 4g broadband for 6 months and never had decent speeds (often below 3mg), says full signal on devices and hub but also says no internet. Have tried to resolve in past to be told work is being done on mast. Work still being done on mast £7 refund for inconvenience

  • thespudman Andrew 🇪🇺 (@thespudman) reported

    @ThreeUK my 5g home broadband connection is totally unusable. 1Mbps down but still getting 50 up. Exactly the same issues on a smarty sim on mobile so not a device problem. CS saying investigation will take 7d as they see no fault. Please help.

  • louiscole Louis Cole (@louiscole) reported

    @ThreeUKsupport I’ve been trying to buy a data passport for the last 12 hours from the US, keeps coming up with different error messages. Can you help me fix this? It’s been working well until yesterday

  • ChrisCompo Chris Baker (Compo) (@ChrisCompo) reported

    @ThreeUKSupport But after so many attempts to close it why do they keep it open ????? Really bad

  • TallGarv Kieran Garvey (@TallGarv) reported

    @ThreeUKSupport No 5G in my local area and 4G signal very weak. Network Check says you are working in my area but this has been going on for months.

  • Les_Woodward Leslie Woodward (@Les_Woodward) reported

    @ThreeUKSupport How do I make an official complaint. Both about the lack of regular use able 5g service and also about YOU! my name can be quite clearly seen even by me and I'm legally blind. How the hell you managed to get it wrong I would like you to tell me.

  • Raz625772 Rand (@Raz625772) reported

    @ThreeUKSupport @ThreeUK says ‘We’re fixing an issue with our network in this area’. Has been the same message for months. Where do I go for a refund?

  • Michael68292583 Michael owens (@Michael68292583) reported

    @ThreeUKSupport I have been told 1-3 days for the past 2 weeks by 4 different people and yet I have still not received my refund, absolutely terrible customer service on @ThreeUK @ThreeUKSupport part

  • ablackbyrd Aleks Byrd (@ablackbyrd) reported

    @ThreeUKSupport When are you rolling out eSim? It's been 3 months since iPhone14 was released and I still see no details on eSim from you - incredibly poor planning! Chatted with support over a month ago as I can't use my new iPhone without eSim and was told coming soon. Update?

  • KevinNicholasB2 Dr Kevin Nicholas Baker (@KevinNicholasB2) reported

    @ThreeUK terrible customer service and ignoring fraudulent upgrade being done my staff. Will keep going until this is resolved.