3 (Three) Outage Report in Halton, Lancashire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Halton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Halton, England
Latest outage, problems and issue reports in Halton and nearby locations:
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@joebourne@mastodon.online
(@JoeBourne) reported
from
Lancaster, England
@ThreeUK my internet has been terrible for a couple of weeks now and everytime I try to log in to your site to report/investigate I get an error saying you are having technical issues right now. What's going on?
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.
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VictoriaCC
(@a1vicster) reported
from
Hornby, England
@ThreeUKSupport after months of phonecalls, live chats & emails you are still trying to charge me £1,173.65 for an item I returned to you in October. Why is your customer service so appalling?
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Marie
(@marieiram) reported
from
Lancaster, England
@ThreeUKSupport Trying to find out when my number will switch over, no response from customer services. Beginning to wonder if I've made a mistake swapping networks!
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport Thanks, that doesn’t help at all but I don’t care, just like Three don’t.
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@joebourne@mastodon.online
(@JoeBourne) reported
from
Lancaster, England
Anyone know why 4/5g coverage is so bad in Lancaster right now? Feels like it's been very low for weeks on both my providers @ThreeUK and @coopuk (who use @EE I think).
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@woodbum16 @ThreeUKSupport No problem, hope you get it sorted soon.
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Marc boyd
(@Shakerboard) reported
from
Middleton, England
Contract for @ThreeUK is up in December. Start looking at other networks. Never felt valued and never any incentive to make you stay!
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Conor Griffiths
(@Cyberunit1) reported
from
Fleetwood, England
@ThreeUKSupport I’ve just moved house and due to mistakes by @VodafoneUK I’m not getting connected until the 8th June. I’ve been relying on using my unlimited data with 3 for a hotspot but that stopped working yesterday, and I can’t access MyThree to find out the problem 🤔
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport Don’t need day by day timeline, just an estimated time for the updates to have corrected the issues.
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RED UNTIL DEAD🔞
(@REPUBLICAMUFC) reported
from
Fleetwood, England
@ThreeUKSupport @SkyHelpTeam right you pair of jokers. Please explain to me why I spend nearly £300 pounds a month to have an exceptionally poor internet on both my devices and my mobile data. I’m seriously getting pissed off with this. Sort your **** out in my area Ffs
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chubbyhubby
(@runchubbyhubby) reported
from
Fleetwood, England
@ThreeUKSupport @SBRoxMan FY1 has been down since last night. 3rd tweet mentioning this.. how can you not spot outages before users have to complain about it, you should be proactively monitoring your network!
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VictoriaCC
(@a1vicster) reported
from
Hornby, England
@ThreeUK after months of phonecalls, live chats & emails you are still trying to charge me £1,173.65 for an item I returned to you in October. Why is your customer service so appalling?
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shakerboard
(@Shakerboard) reported
from
Middleton, England
Got my pac code from @ThreeUK today, different even try to keep me. Never missed a payment, always had top contract.
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dawn winder
(@dawnwinder6) reported
from
Middleton, England
@ThreeUK why is it that regular reliable customers never get decent rewards when they upgrade like to new phones etc
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
Hello @ThreeUK @ThreeUKSupport Just got my bill today and the promised £30 credit (this was because of continual crap service) was nowhere to be seen. Can’t say I’m surprised at all.
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roger farley
(@roger_farley) reported
from
Fleetwood, England
@ThreeUKSupport still no network on mine, wife’s and sons phones... all day and still nothing 🤬🤬
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Dylan Fox
(@AutoUnder) reported
from
Heaton-with-Oxcliffe, England
@ThreeUK @ThreeUKSupport @cabinetofficeuk never received the emergency alert today despite my alerts being on and having signal
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Nigel Thompson
(@MrNigelThompson) reported
from
Milnthorpe, England
@jamesbird @ThreeUKSupport ‘Unhappy to help’ ?!
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Steve ALAW💙
(@SteveHaylesALAW) reported
from
Halton, England
I need to switch mobile phone providers! Apparently if your a @ThreeUK customer like me and armageddon arrives, we’re the last to know and on our own cause everyone else got a head start 😝 Should have realised how bad they were when they sponsored Chelsea
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Christie
(@twittheNeil) reported
@ThreeUKSupport Completed move from Three. How Do I owe you 37pence on a PAYG SIM? How am I supposed to pay it as can’t login to to website or get in touch via the app?
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Sophie Roberts
(@sophiemostly) reported
@ThreeUKSupport Hi Holly, thanks for the quick reply. Wow, that's your official advice that I have port out and back. That is a rubbish way to treat existing customers @ThreeUK
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Kris
(@Scandic_Voice) reported
@ThreeUKSupport I have no signal in Central London where I currently am. Have connected to free WiFi. Any idea of why? Thanks. K
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Blobbo77
(@blobbo77) reported
@ThreeUK How long is it going to take to get the network issue in the NE28 6SW area sorted out i have had barely any coverage for weeks now
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Chris B
(@Sir_SwampThing) reported
@ThreeUKSupport 11:55:55 AM [Jatinder] Christopher, there seems to be an issue which we will correct right now , i have sent your account details to my Manager and your plan will be updated to 16 pounds.
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tracy jane mcdermott
(@tracymcd1969) reported
@ThreeUK what is happening in the GU35 area with the network? Had no connection since last Wednesday! You're always doing work in the area but nothing ever improves! What exactly are you doing now that's causing so much disruption? Its getting ridiculous
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Chris B
(@Sir_SwampThing) reported
@ThreeUKSupport 11:54:35 AM [Jatinder] I've checked and the cost which is showing on the letter is not the right cost, it is the base cost of your plan however i have checked and there is an issue with your account, your new plan cost should be £16, right?
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MightyK: Doolally Mood Boy
(@MrJoestarsBro) reported
@ThreeUK hey, you got a good explanation for why your Internet has once AGAIN been absolutely terrible these past few days? I'm paying £24 for this now since the price hike by and is like some actual Internet.
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Lana el diabolo
(@nalamisseb) reported
@ThreeUKSupport your service has been more **** than usual recently, any idea why? Paying all that money every month to not be able to use your phone for things you’d expect to us kind of a **** thing.
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Anita 💙
(@Neatamos) reported
@ThreeUKSupport I will do. The advisor refused to put me through to that team (as shown in the chat transcript) we are in day 3 of no service - not sure how @ThreeUKSupport @ThreeUK feel that is acceptable?