3 (Three) Outage in Cleveleys, Lancashire, England

@stevelitchfield @ThreeUK Lucky you. There has never been any mobile data here a few miles out of Preston and probably never will be with it being a council estate. Network operators are not going to invest in an area unless they're going to get some ROI.

@ThreeUKSupport @SBRoxMan FY1 has been down since last night. 3rd tweet mentioning this.. how can you not spot outages before users have to complain about it, you should be proactively monitoring your network!

@ThreeUKSupport @ThreeUK I've lost all Internet connection since early morning in FY1 area. Checked for maintenance online and shows all good? But no Internet whatsoever. Is there a wider issue as no issues with my account?

@ThreeUK Told you there was an issue @CH_Warrior89

@ThreeUKSupport Trying to find out when my number will switch over, no response from customer services. Beginning to wonder if I've made a mistake swapping networks!

@ThreeUKSupport after initially being impressed by your response to my original tweet it appears that was a false dawn. Very disappointing customer service from both your call centre and via the various DMs. Shame. I’ll be looking to move all of my contracts to a new provider

Contract for @ThreeUK is up in December. Start looking at other networks. Never felt valued and never any incentive to make you stay!

@brilee84 @Apple @ThreeUKSupport Doesn’t say that on there though does it. I’ve used Apple TV for 3 things ever, can’t say I’ve needed any sort of support for that... Tbh I’m not arsed about not getting it, just don’t think they should suggest something they then don’t give.

@elondems @ThreeUK I find the network and prices are as good as anyone else, it’s simply the customer service side that lets them down time and time again.

@elondems @ThreeUK I have to say roaming isn’t an issue with me as I don’t go abroad lol, always best to check these things. If it showed it was included they should have apologised and refunded you any costs...

@ThreeUKSupport Hi, I didn’t give a postcode as it wasn’t just in one small area, it was all across the FY1 3.. area. Seems better the last couple of days. Just an observation, when your service isn’t very good, probably not wise to criticise your customers questions.

@ThreeUKSupport the phone signal in central Blackpool is shocking today, every few minutes I am losing the ability to access the internet for it. Any particular reason or just another sign of your shambolic service?

@ThreeUKSupport @SkyHelpTeam right you pair of jokers. Please explain to me why I spend nearly £300 pounds a month to have an exceptionally poor internet on both my devices and my mobile data. I’m seriously getting pissed off with this. Sort your **** out in my area Ffs

@ThreeUKSupport Thanks, that doesn’t help at all but I don’t care, just like Three don’t.

@ThreeUKSupport @prene73 I’ve been cut off 3 times waited a total of three hours, they can take the money quickly but when you need help it’s a different matter. No excuse for cutting customers off.

@ThreeUK happy to take your money, not so happy to resolve any issues.

@ThreeUKSupport been trying to call and chat for over 2 hours, just need to return my broadband as not getting speeds expected and within 14 day cooling off period, hope you can help.

@woodbum16 @ThreeUKSupport No problem, hope you get it sorted soon.

@ThreeUKSupport I’ve just moved house and due to mistakes by @VodafoneUK I’m not getting connected until the 8th June. I’ve been relying on using my unlimited data with 3 for a hotspot but that stopped working yesterday, and I can’t access MyThree to find out the problem 🤔

Hello @ThreeUK @ThreeUKSupport Just got my bill today and the promised £30 credit (this was because of continual crap service) was nowhere to be seen. Can’t say I’m surprised at all.

@ThreeUK your network checker is telling me there's no issues in the TS19 area...you do have an issue. No throughput on the 4g at all. It was fine in the am. Please sort.

@ThreeUK @Parklifefest Hi, i cancelled my broadband over the phone, yesterday i received a letter saying thanks for choosing2 stay& upgrade with us. I called2 cancel on same day as u offered the upgrade yet no cancellation confirmation letter. Are u trying 2 lock me into a 2yr contract i don't want?

@ThreeUKSupport I have no service? i have tried following all the steps online and it's still not working

I request to all UK 🇬🇧 @ThreeUK customers please don't trust indian three customer services staff and when you get contract make sure everything is OK and perfect. If not please finish contract in 14 days otherwise you will get trouble and headache. It's not @ThreeUK fault.

This is a difference between English and Asian behaviour we are telling truth and helpfull but Indian @ThreeUK customer services lying and looting us. I request to @ThreeUK please take action against them who trying to ruined three business.

Then I tried very hard I said I have recording and contract but they were making excuses always and saying your bill will be reduced but later sending text your bill is right Because they were playing game with me. Indian @ThreeUK customer services were playing Asian games.

Amazing service @ThreeUK I was due an iPad upgrade & less than an hour on live chat, we had everything done, choose new model, updated contract & had it sent out to me, The guy i had on chat was really quick & very helpful. So glad i switched to Three & cant wait for my new iPad

@ThreeUK @Parklifefest Three UK is very poor internet

@TalkTalk At this point apologies are not even acceptable after the way i was dealt with today I'm sorry it's that real.... i will now be joining @ThreeUK as i will be able to get a much better and reliable service oh and in fact cheaper too... So thank you for messing up today

Internet being slow @ThreeUK