3 (Three) Outage Report in Cleveleys, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cleveleys, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cleveleys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at 3 (Three)
3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cleveleys, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Lancaster and Fleetwood.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cleveleys, England
Latest outage, problems and issue reports in Cleveleys and nearby locations:
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shakerboard
(@Shakerboard) reported
from
Middleton, England
Got my pac code from @ThreeUK today, different even try to keep me. Never missed a payment, always had top contract.
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@brilee84 @Apple @ThreeUKSupport Doesn’t say that on there though does it. I’ve used Apple TV for 3 things ever, can’t say I’ve needed any sort of support for that... Tbh I’m not arsed about not getting it, just don’t think they should suggest something they then don’t give.
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Neil
(@ndwilmer) reported
from
Blackpool, England
@ThreeUKSupport after initially being impressed by your response to my original tweet it appears that was a false dawn. Very disappointing customer service from both your call centre and via the various DMs. Shame. I’ll be looking to move all of my contracts to a new provider
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RED UNTIL DEAD🔞
(@REPUBLICAMUFC) reported
from
Fleetwood, England
@ThreeUKSupport @SkyHelpTeam right you pair of jokers. Please explain to me why I spend nearly £300 pounds a month to have an exceptionally poor internet on both my devices and my mobile data. I’m seriously getting pissed off with this. Sort your **** out in my area Ffs
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Gay Radio UK
(@GayRadioUK) reported
from
Blackpool, England
@ThreeUKSupport @prene73 I’ve been cut off 3 times waited a total of three hours, they can take the money quickly but when you need help it’s a different matter. No excuse for cutting customers off.
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Gay Radio UK
(@GayRadioUK) reported
from
Blackpool, England
@ThreeUK happy to take your money, not so happy to resolve any issues.
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Jonathan
(@GayToryJon) reported
from
South Shore, England
@elondems @ThreeUK I find the network and prices are as good as anyone else, it’s simply the customer service side that lets them down time and time again.
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chubbyhubby
(@runchubbyhubby) reported
from
Fleetwood, England
@ThreeUKSupport @SBRoxMan FY1 has been down since last night. 3rd tweet mentioning this.. how can you not spot outages before users have to complain about it, you should be proactively monitoring your network!
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@joebourne@mastodon.online
(@JoeBourne) reported
from
Lancaster, England
@ThreeUK my internet has been terrible for a couple of weeks now and everytime I try to log in to your site to report/investigate I get an error saying you are having technical issues right now. What's going on?
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Dean McGinley
(@DMcGin75) reported
from
Freckleton, England
Is @ThreeUK network down?
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@ThreeUKSupport Hi, I didn’t give a postcode as it wasn’t just in one small area, it was all across the FY1 3.. area. Seems better the last couple of days. Just an observation, when your service isn’t very good, probably not wise to criticise your customers questions.
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Marie
(@marieiram) reported
from
Lancaster, England
@ThreeUKSupport Trying to find out when my number will switch over, no response from customer services. Beginning to wonder if I've made a mistake swapping networks!
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Godwin Stewart
(@grshorwich) reported
from
Lea Town, England
@stevelitchfield @ThreeUK Lucky you. There has never been any mobile data here a few miles out of Preston and probably never will be with it being a council estate. Network operators are not going to invest in an area unless they're going to get some ROI.
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@ThreeUKSupport the phone signal in central Blackpool is shocking today, every few minutes I am losing the ability to access the internet for it. Any particular reason or just another sign of your shambolic service?
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chubbyhubby
(@runchubbyhubby) reported
from
Blackpool, England
@ThreeUKSupport @ThreeUK I've lost all Internet connection since early morning in FY1 area. Checked for maintenance online and shows all good? But no Internet whatsoever. Is there a wider issue as no issues with my account?
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Marc boyd
(@Shakerboard) reported
from
Middleton, England
Contract for @ThreeUK is up in December. Start looking at other networks. Never felt valued and never any incentive to make you stay!
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Jonathan
(@GayToryJon) reported
from
South Shore, England
@elondems @ThreeUK I have to say roaming isn’t an issue with me as I don’t go abroad lol, always best to check these things. If it showed it was included they should have apologised and refunded you any costs...
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Mark
(@_notnehs) reported
from
Blackpool, England
@bearz1066 @O2 @ThreeUK been with them for over 10 yrs no one can come close on price Never had any signal issues travelling up and down the country, usually works where my work phone doesn’t, that’s on a gamma sim meant to pick up either EE, Vodafone or o2 whichever is stronger.
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Karl (polar bear)
(@K_hardy1990) reported
from
Saint Annes on the Sea, England
@ThreeUK Told you there was an issue @CH_Warrior89
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Tom Walsh
(@tomwalsh77) reported
from
Lancaster, England
@ThreeUKSupport Thanks, that doesn’t help at all but I don’t care, just like Three don’t.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport It felt like your offer of £50 was to essentially blackmail me into closing the complaint. Which I cannot do when there continues to be a risk that my account will be compromised further
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Paul
(@pauldorset) reported
@ThreeUKSupport Further to the above problem, I got a new sim at 11:30 today and still have the same problem. The new sim doesn’t work in either my iPad or iPhone. Can you check if it’s been activated?
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Bovver Gurls
(@ladyrare1) reported
@ThreeUK tried to send text in UK but 3blocked 43 mins waiting for help on 333 still no help !!!
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport I haven’t had that information and I have had no advice about how I closed this account. You also said you would give me £50 credit (which goes no way to covering the costs I incurred) and refused to honour that when I said I did not want to close the complaint.
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Cally
(@Callyfornia) reported
@ThreeUK your customer service team are shockingly bad… I don’t need them to walk me through the process abs say thank you all the time… I just want them to answer simple questions!!!
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Harry
(@Harry44847887) reported
@ThreeUKSupport Hi, Yes PAC code has been set for Monday now. It's just the way the customer service advisor told my 0artner she was lying about porting the number online when the photo clearly shows it was done and the date for the part is in the URL.
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C Perry
(@seeperry) reported
@MsMarmitelover @ThreeUK SKY Mobile, uses O2 network.
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Yetunde Apena
(@yetamore) reported
@ThreeUKSupport Hi Kirsty, I must have called to complain like 50 times. I speak with a different agent eachtime and they all say they’ll escalate it with ICP and yet, no phone. My 15year old has been without a phone for 5 working days. I’ve been a 3 customer for 17 years! And to be messed up l
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John Michael Collins
(@MikeCollins_61) reported
A tip for Twitterers using Android. If you upgrade and then find your phone link doesn't work, try removing the SIM and putting it back. I've just had to do that after long discussion with Three advisor. Thank you @ThreeUK
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Heather Butler
(@Heath_cb) reported
I have been a @ThreeUK customer for years and years. Bad customer service is one thing but not listening to your customers when they tell you that fraud is taking place is deplorable. I highly recommend avoiding @ThreeUK.