3 (Three) Outage in Saint Annes on the Sea, Lancashire, England

@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

@ThreeUK imagine being a customer for over 15 years, almost never having missed a payment in that time, if ever, and being declined a second phone on the network. Absolutely terrible. Don’t be surprised if my own contract isn’t renewed when it’s up in a few months...

@ThreeUKSupport service in PR8 area is still shocking any update on why

Hi @ThreeUKSupport we’ve been having issues with mobile data (both 3G and 4G) for a few weeks now. It’s incredibly slow and takes minutes for webpages to load. Tried soft reset, aeroplane mode etc but nothing improves it. FY8 2HS

Come on @ThreeUKSupport help me out, please.

@ThreeUKSupport I have 3 separate contracts with Three. All still affected by the outage. All three have had their monthly tariffs increased in recent months, with only general satisfaction of service stopping me from switching them Please advise of a possible eta for a fix

@ThreeUK Nah, don't give a shit!

Any one else has a problem with @ThreeUK @ThreeUKSupport having the wrong information held on account then not talking to you because you can't verify the account details 😠😠😠

@ThreeUK You are seriously starting to irritate me now. You have the wrong details for me and you're overcharging me. Customer services won't speak to me because I can't verify my account because you have the wrong date of birth listed. Please can someone call me before ombudsman

Seriously can’t wait until my @ThreeUK contract is up, nothing but issues with the data. Bring on @EE !! #EE #ThreeUK

@ThreeUKSupport Been happening for a while... intermittent signal, no coverage and this is across the country. Paying well over the odds for my contact now I have compared to other providers. Feel really let down my you guys. We wanted to support new companies hence loyalty but now had enough

@ThreeUKSupport No everything's fine at home. The problem is away from home - only a couple of places but ones I spend a fair amount of time in. As I said in my previous reply, it's important that I can be contactable at all times currently.

@ThreeUKSupport If I thought it would improve anything I would do, but it never does. I’ll just avoid them as much as I can, and communicate with you guys via here or a local 3 store instead if I need help. Thanks though

@SuzanneEvans1 @VodafoneUK @ThreeUK Most leavers are stupid. Here's why.

@JohnTillUK @VodafoneUK @O2 @ThreeUK Try @skymobile got a far better deal, and they use O2 network

@ThreeUKSupport your service is shocking, all I want is a PAK code so I can leave your network but instead I get hung up on after being on hold for over half an hour

@Pup_Scruff @EE @TMobile @O2 @VodafoneUK @ThreeUK Having seen how Vodafone treat my housemate I’d never use them (admittedly he’s not the best customer).

@ThreeUKSupport Hi, my 12 year old appears to have signed up for add ons of around £30 a month on to his £10 contract. How do I cancel these? The sim only contract is in my name. Thanks.

@ThreeUKSupport fix ur connection and ping

@Ofcom @ThreeUK funny my 4G has been extremely bad this past week and I’m lucky to get any internet at all on two bars and my internet takes 5 minutes too load on full bars, just when you announce 5G networks in this pandemic #StayConnected thank youuuuuuuu

@matthew4660 @ThreeUK After some tests, I believe that congestion is the main issue especially in my area. At 2AM I'm getting maximums of 26Mb/s ping is still pretty bad, and upload is sluggish. Might just become a vampire and only use my phone post-midnight...

@ThreeUK @StallionR Nice answer 10 hours ago you have ither people wanting a reaponce whats going on with your internet service.

@ThreeUKSupport @tonyhart1981 Signal booster won’t help if the network is congested like they all are just now. Even my home broadband is usable but not as good as it usually is with everyone working at home

@Yfielding @VodafoneUK contract phones (6) with @VodafoneGroup and mobile internet with @ThreeUK Both want more money for a substandard service.The speed on 3 mob broadband was amazing. It’s worse than dial up atm and no tech support. Will review ASAP when this is over.Vodaphone is binned for sure

@ThreeUKSupport my contract ends 8th April - I want to transfer number to daughter and get a new sim only contract for her similar to what we can get on comparison site. No one in chat can help - I need to talk to someone but they are obviously off for the foreseeable - help!

@thompsonrob @ThreeUK @ThreeUKSupport Thought only I was dealing with this here is my phone data and the Al cube data although phone is 02 alcube is 3 network 3.69 mpsupload on the cube and my phone data is reading 28.2mps

@missymaryam_ Newport Wales is awful currently. 4G giving me 0.5mb speeds - loads of people citing this problem right now on Down Detector @ThreeUKSupport

Always quick to give @ThreeUK stick when they're crap, last couple of days, they've been bloody awesome #threehomebroadband