3 (Three) Outage in Saint Annes on the Sea, Lancashire, England

@ThreeUKSupport @prene73 I’ve been cut off 3 times waited a total of three hours, they can take the money quickly but when you need help it’s a different matter. No excuse for cutting customers off.

@ThreeUK happy to take your money, not so happy to resolve any issues.

@ThreeUKSupport been trying to call and chat for over 2 hours, just need to return my broadband as not getting speeds expected and within 14 day cooling off period, hope you can help.

@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

@ThreeUK imagine being a customer for over 15 years, almost never having missed a payment in that time, if ever, and being declined a second phone on the network. Absolutely terrible. Don’t be surprised if my own contract isn’t renewed when it’s up in a few months...

@ThreeUKSupport service in PR8 area is still shocking any update on why

Hi @ThreeUKSupport we’ve been having issues with mobile data (both 3G and 4G) for a few weeks now. It’s incredibly slow and takes minutes for webpages to load. Tried soft reset, aeroplane mode etc but nothing improves it. FY8 2HS

Come on @ThreeUKSupport help me out, please.

@ThreeUKSupport I have 3 separate contracts with Three. All still affected by the outage. All three have had their monthly tariffs increased in recent months, with only general satisfaction of service stopping me from switching them Please advise of a possible eta for a fix

@ThreeUK Nah, don't give a shit!

Any one else has a problem with @ThreeUK @ThreeUKSupport having the wrong information held on account then not talking to you because you can't verify the account details 😠😠😠

@ThreeUK You are seriously starting to irritate me now. You have the wrong details for me and you're overcharging me. Customer services won't speak to me because I can't verify my account because you have the wrong date of birth listed. Please can someone call me before ombudsman

Seriously can’t wait until my @ThreeUK contract is up, nothing but issues with the data. Bring on @EE !! #EE #ThreeUK

@ThreeUKSupport Been happening for a while... intermittent signal, no coverage and this is across the country. Paying well over the odds for my contact now I have compared to other providers. Feel really let down my you guys. We wanted to support new companies hence loyalty but now had enough

@ThreeUKSupport No everything's fine at home. The problem is away from home - only a couple of places but ones I spend a fair amount of time in. As I said in my previous reply, it's important that I can be contactable at all times currently.

@ThreeUKSupport If I thought it would improve anything I would do, but it never does. I’ll just avoid them as much as I can, and communicate with you guys via here or a local 3 store instead if I need help. Thanks though

@SuzanneEvans1 @VodafoneUK @ThreeUK Most leavers are stupid. Here's why.

@JohnTillUK @VodafoneUK @O2 @ThreeUK Try @skymobile got a far better deal, and they use O2 network

@ThreeUKSupport your service is shocking, all I want is a PAK code so I can leave your network but instead I get hung up on after being on hold for over half an hour

@ThreeUKSupport Isn't there any other way to terminate it? Maybe online?

@ThreeUKSupport Restarted the phone 4 times still doesn't work. Can I DM you my postcode

@ThreeUKSupport i now appear to have no connection on my samsung tablet A...ph ending 300...i do not wish to cancel this account...i need my internet on it...please ensure the internet is available on the tablet...my prob is with samsung j3 ph ending 338

@ThreeUK hi , I would to reactive my number , I tried online but I couldn’t, can you help plz ?

@ThreeUK I have an issue with my network , I have lost all access to calls, texting, data and my3 services for the last several hours. I have not been able to get hold of customer services for the past 2 hours. I need this sorted ASAP. 😡

@ThreeUK live chat on your app isn’t working and I need help as I’ve recently upgraded my phone and I’m unable to send sms messages. Please help

@ThreeUK every day I try call you and I’m spoken to rudely by your staff. And 6pm strikes.. they hang up. I’ve cancelled my direct debit - ac 9836966623, I can’t get signal and you won’t help me. Your staff are unprofessional and a discredit to your business.

@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

thank god for @ThreeUKSupport’s live chat service! lost my SIM card and I’ve been in singapore - they’re sending a replacement to chris’s house next week and helping me retain my number 🥺 thank u!

@ThreeUKSupport Still trying....still 'Please try later' I'm refreshing every minute or 2....this is a complete joke. I'm in the US, I've had my roaming suspended so I can't use my plan...I've got a US plan I'm paying $80 for so I can use it and I JUST WANT TO CANCEL MY PLAN!!!