3 (Three) Outage in Saint Annes on the Sea, Lancashire, England
Problems detected at 3 (Three)
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
3 (Three) problems in the last 24 hours in Saint Annes on the Sea, England
The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Saint Annes on the Sea and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
August 15: Problems at 3 (Three)
3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems:
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Internet
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Phone
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Total Blackout
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Wi-fi
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E-mail
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TV
3 (Three) in Saint Annes on the Sea, England Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.3 (Three) Issues Reports Near Saint Annes on the Sea, England
Latest outage, problems and issue reports in Saint Annes on the Sea and nearby locations:-
Mark (@_notnehs) reported from Blackpool, England
@bearz1066 @O2 @ThreeUK been with them for over 10 yrs no one can come close on price Never had any signal issues travelling up and down the country, usually works where my work phone doesn’t, that’s on a gamma sim meant to pick up either EE, Vodafone or o2 whichever is stronger.
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Godwin Stewart (@grshorwich) reported from Lea Town, England
@stevelitchfield @ThreeUK Lucky you. There has never been any mobile data here a few miles out of Preston and probably never will be with it being a council estate. Network operators are not going to invest in an area unless they're going to get some ROI.
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chubbyhubby (@runchubbyhubby) reported from Blackpool, England
@ThreeUKSupport @ThreeUK I've lost all Internet connection since early morning in FY1 area. Checked for maintenance online and shows all good? But no Internet whatsoever. Is there a wider issue as no issues with my account?
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Karl (polar bear) (@K_hardy1990) reported from Saint Annes on the Sea, England
@ThreeUK Told you there was an issue @CH_Warrior89
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Neil (@ndwilmer) reported from Blackpool, England
@ThreeUKSupport after initially being impressed by your response to my original tweet it appears that was a false dawn. Very disappointing customer service from both your call centre and via the various DMs. Shame. I’ll be looking to move all of my contracts to a new provider
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Jonathan (@GayToryJon) reported from Blackpool, England
@brilee84 @Apple @ThreeUKSupport Doesn’t say that on there though does it. I’ve used Apple TV for 3 things ever, can’t say I’ve needed any sort of support for that... Tbh I’m not arsed about not getting it, just don’t think they should suggest something they then don’t give.
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Jonathan (@GayToryJon) reported from South Shore, England
@elondems @ThreeUK I find the network and prices are as good as anyone else, it’s simply the customer service side that lets them down time and time again.
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Jonathan (@GayToryJon) reported from South Shore, England
@elondems @ThreeUK I have to say roaming isn’t an issue with me as I don’t go abroad lol, always best to check these things. If it showed it was included they should have apologised and refunded you any costs...
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Jonathan (@GayToryJon) reported from Blackpool, England
@ThreeUKSupport Hi, I didn’t give a postcode as it wasn’t just in one small area, it was all across the FY1 3.. area. Seems better the last couple of days. Just an observation, when your service isn’t very good, probably not wise to criticise your customers questions.
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Jonathan (@GayToryJon) reported from Blackpool, England
@ThreeUKSupport the phone signal in central Blackpool is shocking today, every few minutes I am losing the ability to access the internet for it. Any particular reason or just another sign of your shambolic service?
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Gay Radio UK (@GayRadioUK) reported from Blackpool, England
@ThreeUKSupport @prene73 I’ve been cut off 3 times waited a total of three hours, they can take the money quickly but when you need help it’s a different matter. No excuse for cutting customers off.
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Gay Radio UK (@GayRadioUK) reported from Blackpool, England
@ThreeUK happy to take your money, not so happy to resolve any issues.
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Gay Radio UK (@GayRadioUK) reported from Blackpool, England
@ThreeUKSupport been trying to call and chat for over 2 hours, just need to return my broadband as not getting speeds expected and within 14 day cooling off period, hope you can help.
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David (@dave6018) reported from Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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David (@dave6018) reported from Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Jonathan (@GayToryJon) reported from Blackpool, England
@ThreeUK imagine being a customer for over 15 years, almost never having missed a payment in that time, if ever, and being declined a second phone on the network. Absolutely terrible. Don’t be surprised if my own contract isn’t renewed when it’s up in a few months...
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Angela Frith (@AngelaFrith1) reported from Southport, England
@ThreeUKSupport service in PR8 area is still shocking any update on why
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Archie. (@alxarchie400) reported from Saint Annes on the Sea, England
Hi @ThreeUKSupport we’ve been having issues with mobile data (both 3G and 4G) for a few weeks now. It’s incredibly slow and takes minutes for webpages to load. Tried soft reset, aeroplane mode etc but nothing improves it. FY8 2HS
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Simon Nicholl (@simonnicholl) reported from Warton, England
Come on @ThreeUKSupport help me out, please.
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Rob (@monkey__nuts) reported from Southport, England
@ThreeUKSupport I have 3 separate contracts with Three. All still affected by the outage. All three have had their monthly tariffs increased in recent months, with only general satisfaction of service stopping me from switching them Please advise of a possible eta for a fix
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:-
Josef gaynor (@Josef_gaynor) reported
@EE Been with u over 15 years now and your offers on an upgrade are terrible, looks like I’ll be moving to @O2 or @ThreeUK what’s your plans for an iPhone 13 with 100gb internet or unlimited
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Arkam (@Arkam_95) reported
@ThreeUKSupport It doesn't work because it keeps asking for the authentication code sent to the number.
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Arkam (@Arkam_95) reported
@ThreeUKSupport @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?
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Arkam (@Arkam_95) reported
@ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?
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Andrew Gilfillan (@aigguk7362) reported
@ThreeUKSupport I was just wondering if you could see an estimated fix date from your end
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Andrew Gilfillan (@aigguk7362) reported
@ThreeUKSupport They didn’t advise of a fix date just that there’s a known issue with the mast that’s resulting in loss of a data connection and yes I spoke to technical support who advised that and said the problem isn’t my end, the problem is at the mast level
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Alistair Parnell (@iSax_UK) reported
@ThreeUKSupport I’m trying to work out why I’ve spent an hour on chat help being told what a ‘valued’ customer I am only to be offered a worse sim deal than I could have got directly from your website myself. I find this incredibly dishonest. Anyone else had same experience?
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Alistair Parnell (@iSax_UK) reported
@ThreeUK I’m trying to work out why I’ve just spent an hour on chat being told I’m a ‘valued’ customer only to be offered a worse SIM deal than I could have got directly on your website myself. This feels incredibly dishonest! Has anyone else had this experience?
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Chris G (@crumph) reported
@scully1888 @ThreeUK Three are mostly a joke but it was handy having free data when abroad earlier in the year. They have enough problems with signal in parts of Glasgow/SL. You can normally get a data sim/virtual sim cheap for countries outside the free usage areas.
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Mr Danny (@spinningoutaday) reported
@ThreeUKSupport It's been around 4 or 5 weeks roughly. Biggest issue is the phone still shows good signal, so WiFi call doesn't always kick in and then the other end can't hear me on calls. My partner has contacted I think, I'm with iD Mobile who are investigating for me.