3 (Three) Outage Report in Longton, Lancashire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Longton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Longton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (5%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Longton, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Preston and Skelmersdale.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Longton, England
Latest outage, problems and issue reports in Longton and nearby locations:
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اوپریدائ (@ImtiazAfridi777) reported from Preston, England
@ThreeUK fix yourself ffs
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Jonathan (@GayToryJon) reported from Preston, England
@ThreeUKSupport It was. But having never missed a payment in 15 years you’d think this would count for something. Clearly not.
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Jonathan (@GayToryJon) reported from Blackpool, England
@ThreeUKSupport Hi, I didn’t give a postcode as it wasn’t just in one small area, it was all across the FY1 3.. area. Seems better the last couple of days. Just an observation, when your service isn’t very good, probably not wise to criticise your customers questions.
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Gay Radio UK (@GayRadioUK) reported from Blackpool, England
@ThreeUKSupport @prene73 I’ve been cut off 3 times waited a total of three hours, they can take the money quickly but when you need help it’s a different matter. No excuse for cutting customers off.
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chubbyhubby (@runchubbyhubby) reported from Blackpool, England
@ThreeUKSupport @ThreeUK I've lost all Internet connection since early morning in FY1 area. Checked for maintenance online and shows all good? But no Internet whatsoever. Is there a wider issue as no issues with my account?
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willaur (@willaur) reported from Preston, England
@ThreeUKSupport is there issues today.?
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Louise Boulsbee (@LouiseBoulsbee) reported from Horwich, England
@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)
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Jonathan (@GayToryJon) reported from Blackpool, England
@brilee84 @Apple @ThreeUKSupport Doesn’t say that on there though does it. I’ve used Apple TV for 3 things ever, can’t say I’ve needed any sort of support for that... Tbh I’m not arsed about not getting it, just don’t think they should suggest something they then don’t give.
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Neil (@ndwilmer) reported from Blackpool, England
@ThreeUKSupport after initially being impressed by your response to my original tweet it appears that was a false dawn. Very disappointing customer service from both your call centre and via the various DMs. Shame. I’ll be looking to move all of my contracts to a new provider
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Danny McKeown-Henshall (@Dannymaddog) reported from Whittle-le-Woods, England
@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌
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David (@dave6018) reported from Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Jonathan (@GayToryJon) reported from South Shore, England
@elondems @ThreeUK I find the network and prices are as good as anyone else, it’s simply the customer service side that lets them down time and time again.
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David (@dave6018) reported from Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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gemma hammond (@gwebo79) reported from Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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Gay Radio UK (@GayRadioUK) reported from Blackpool, England
@ThreeUK happy to take your money, not so happy to resolve any issues.
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Gay Radio UK (@GayRadioUK) reported from Blackpool, England
@ThreeUKSupport been trying to call and chat for over 2 hours, just need to return my broadband as not getting speeds expected and within 14 day cooling off period, hope you can help.
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Karl (polar bear) (@K_hardy1990) reported from Saint Annes on the Sea, England
@ThreeUK Told you there was an issue @CH_Warrior89
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Jonathan (@GayToryJon) reported from Blackpool, England
@ThreeUKSupport the phone signal in central Blackpool is shocking today, every few minutes I am losing the ability to access the internet for it. Any particular reason or just another sign of your shambolic service?
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Jonathan (@GayToryJon) reported from South Shore, England
@elondems @ThreeUK I have to say roaming isn’t an issue with me as I don’t go abroad lol, always best to check these things. If it showed it was included they should have apologised and refunded you any costs...
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K e r r i (@KerryM811) reported from Horwich, England
@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy (@halsteadaddick) reported
@ThreeUK useless, pathetic customer service - my 15 month old iPhone dies, they want to charge me £161 to upgrade and get a new one or pay £155 cancellation fee. So I'm stuck paying my normal monthly payment for the next 7 months but can't use.
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Holly (@Hollyy_Butler) reported
@ThreeUK reiceied my upgrade yesterday however the phone is having to be replaced cause there was an issue with the phone, just curious because my plan is as if I’ve got a new phone, but still using the old one. No idea when the replacement is even being delivered
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Rina Mcloughlin (@RinaLeia2012) reported
@ThreeUKSupport Hi thank you, I spoke to one of the customer service team members on the phone this morning. Hoping the fault will be fixed by tomorrow 🤞🏽
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Rajinder (@Rajinde14643628) reported
@ThreeUKSupport I’ve sent a DM but it’s just WhatsApp calls due to my data not working I believe
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Jared (@Jared18185719) reported
@ThreeUK @threesupport I am at the 9 month point with trying to get information from three, 5 phone calls and 9 live chats. Customer service is appalling!
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Responsible Ben (@PurslowBen) reported
@ThreeUK is your service down I. The area Sg18 9ru?? My wife has had poor service if any for days
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Samantha (@Sammyjane617) reported
@ThreeUKSupport I am using the sim from my other device in my new device I have to keep the phone network on. 3g/2g in order to get any sort of Internet
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Michael Flavell (@MikeFlay12) reported
@Three_Is_Broken @Wilko_UK @ThreeUKSupport But ita showing 4g but sloth pace. Its embarrassing really. Never used to be this bad I've been with them for years this last year has been horrendous
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ThreeUKSupport (@ThreeUKSupport) reported
@celtic_ape83 @ThreeUK @three We're really disappointed to hear this, Neil. What is the tech issue you're looking to discuss? Has the phone not been sent out? What has been advised when you spoke to us? We'll do all we can to help, or point you in the right direction -Kim
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Neil (@celtic_ape83) reported
@ThreeUKSupport @ThreeUK @three Worst customer service I've ever encountered. 10 years without a complaint. 8 days of limbo over a tech problem on Threes side. Not a single call to explain. Advisors who just put you on hold rather while you're talking. Horrible.