3 (Three) Outage Report in Longton, Lancashire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Longton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Longton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Longton, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Preston, Southport and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Southport |
Internet | |
| Skelmersdale |
Phone | |
| Preston |
Internet | |
| Preston |
Internet | |
| Ormskirk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Longton, England
Latest outage, problems and issue reports in Longton and nearby locations:
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Gay Radio UK
(@GayRadioUK) reported
from
Blackpool, England
@ThreeUKSupport been trying to call and chat for over 2 hours, just need to return my broadband as not getting speeds expected and within 14 day cooling off period, hope you can help.
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Simon☀️B
(@simoninformby) reported
from
Formby, England
9hrs, no response. Not sure what’s happened to your excellent customer service @ThreeUK @ThreeUKSupport, you used to be the best by far, but I’ll be looking elsewhere when our renewals come up. #nothappy
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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Gay Radio UK
(@GayRadioUK) reported
from
Blackpool, England
@ThreeUKSupport @prene73 I’ve been cut off 3 times waited a total of three hours, they can take the money quickly but when you need help it’s a different matter. No excuse for cutting customers off.
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Jonathan
(@GayToryJon) reported
from
South Shore, England
@elondems @ThreeUK I have to say roaming isn’t an issue with me as I don’t go abroad lol, always best to check these things. If it showed it was included they should have apologised and refunded you any costs...
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@ThreeUK imagine being a customer for over 15 years, almost never having missed a payment in that time, if ever, and being declined a second phone on the network. Absolutely terrible. Don’t be surprised if my own contract isn’t renewed when it’s up in a few months...
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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Gay Radio UK
(@GayRadioUK) reported
from
Blackpool, England
@ThreeUK happy to take your money, not so happy to resolve any issues.
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Danny McKeown-Henshall
(@Dannymaddog) reported
from
Whittle-le-Woods, England
@tatumsfluffer @ASA_UK @ThreeUK @Ofcom Yup - I have this thought all the time! Worst in London I have to say from the last 36 hours!
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Jonathan
(@GayToryJon) reported
from
Preston, England
@ThreeUKSupport It was. But having never missed a payment in 15 years you’d think this would count for something. Clearly not.
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Simon☀️B
(@simoninformby) reported
from
Formby, England
@ThreeUKSupport ok, conundrum. I can’t pay the bill for my iPad online as I don’t have the password. I can’t reset it myself as it comes by text and iPads can’t receive text. You won’t email me it until I pay the bill.. which I’m trying to pay but don’t have a password. Help pls.
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@ThreeUKSupport Hi, I didn’t give a postcode as it wasn’t just in one small area, it was all across the FY1 3.. area. Seems better the last couple of days. Just an observation, when your service isn’t very good, probably not wise to criticise your customers questions.
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Neil
(@ndwilmer) reported
from
Blackpool, England
@ThreeUKSupport after initially being impressed by your response to my original tweet it appears that was a false dawn. Very disappointing customer service from both your call centre and via the various DMs. Shame. I’ll be looking to move all of my contracts to a new provider
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Jonathan
(@GayToryJon) reported
from
South Shore, England
@elondems @ThreeUK I find the network and prices are as good as anyone else, it’s simply the customer service side that lets them down time and time again.
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Danny McKeown-Henshall
(@Dannymaddog) reported
from
Whittle-le-Woods, England
@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@ThreeUKSupport the phone signal in central Blackpool is shocking today, every few minutes I am losing the ability to access the internet for it. Any particular reason or just another sign of your shambolic service?
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David
(@dave6018) reported
from
Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Jonathan
(@GayToryJon) reported
from
Blackpool, England
@brilee84 @Apple @ThreeUKSupport Doesn’t say that on there though does it. I’ve used Apple TV for 3 things ever, can’t say I’ve needed any sort of support for that... Tbh I’m not arsed about not getting it, just don’t think they should suggest something they then don’t give.
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Louise Boulsbee
(@LouiseBoulsbee) reported
from
Horwich, England
@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)
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Jonathan
(@GayToryJon) reported
from
Preston, England
@ThreeUKSupport Tried that before. Im pretty confident it’s not my phone it’s your service. Three has already admitted my signal is poor at home, I have a discount to my bill every month as you know this is an ongoing issue. Other 3 users are noticing, and telling you, the same.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bohoasis
(@Bohoasis) reported
@ThreeUKSupport please help. I’m receiving astronomical charges..called your support line with no luck-your employee can’t see the charges. We also had severe communication problems. I need to resolve this please.
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Lauren Wotherspoon
(@LaurenWothersp2) reported
@ThreeUKSupport Could you have maybe updated your customers beforehand??? To be clear - I cannot do anything on phone unless I'm somewhere with Wifi at the moment. I'm switching to a more reliable network - this isn't good enough.
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Shimmra
(@SOShimmra) reported
@ThreeUKSupport how do I register my nee triosim and open a my3 account. The website and app only points me at login when I click ‘register’
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杰伊 丹尼尔
(@j_adire) reported
from
London Colney, England
@ThreeUK how do I leave your network and switch to a different provider. I was in Victoria station and missed my train because I couldn’t access the internet to view my ticket online and I have to pay £50 to use an Uber
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Aladdin
(@aladdin129) reported
@ThreeUK why is the network sooooo bad in the b11 area. Calls are being dropped. Cannot hear anyone. They cannot hear me. And no its not my phone. And yes i have restarted it. Its not just me. The kids have the same issue. Its the damn network. Sort it out
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OriginalR3D1
(@OriginalR3d1) reported
@ThreeUKSupport Waste of time did that last time all they do is try sell me up!!! Even then I can hardly understand what they saying it's a bad line and honestly sounds like scam!!
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Kirsty
(@Kirjamo) reported
@ThreeUK why won’t your mobile app let me paste my login information into the boxes. You can tap all you like but it never says “paste” - rendering it near impossible for me to login from my mobile device.
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Ben
(@sverige1089) reported
The new @ChelseaFC away strip is so close to being good. There's just this atrocious 3 on the front of it and I can't get it for that reason 🙈 Please sort this @ThreeUK, it would really help
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport Still the same problem
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Lewis John
(@_ppoundcakee) reported
@ThreeUKSupport @arsenben80 Hi Theee. With all due respect, we’re all suffering with your terrible network. So I suggest you act, before we all switch.