3 (Three) Outage Report in Penwortham, Lancashire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Penwortham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penwortham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 29: Problems at 3 (Three)
3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Penwortham, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Poulton-le-Fylde, Leyland, Lytham St Annes, Blackburn, Preston, Ormskirk and Southport.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Penwortham, England
Latest outage, problems and issue reports in Penwortham and nearby locations:
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Dean McGinley (@DMcGin75) reported from Freckleton, England
Is @ThreeUK network down?
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Anne-Marie Bashford (@AnneBashford86) reported from Preston, England
@ThreeUK @ThreeUKSupport any idea when calls, texts and mobile Internet will be back?? Been down since 6:10am...
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Anne-Marie Bashford (@AnneBashford86) reported from Preston, England
@GaffaTV @ThreeUK Same where I am too, can get three signal on my tablet but not my phone. Both on three
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Godwin Stewart (@grshorwich) reported from Lea Town, England
@stevelitchfield @ThreeUK Lucky you. There has never been any mobile data here a few miles out of Preston and probably never will be with it being a council estate. Network operators are not going to invest in an area unless they're going to get some ROI.
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Chris Lofthouse (@lofty316) reported from Blackburn, England
@ThreeUKSupport is the app not working ?
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Sian (@Sianh10) reported from Whittle-le-Woods, England
Son very unhappy as @ThreeUK saying he has to wait 30 days to transfer his number from one @ThreeUK account to another. Makes no sense, would have been better off changing to a diff network.
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اوپریدائ (@ImtiazAfridi777) reported from Preston, England
@ThreeUK fix yourself ffs
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willaur (@willaur) reported from Preston, England
@ThreeUKSupport is there issues today.?
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K e r r i (@KerryM811) reported from Horwich, England
@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?
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Karl (polar bear) (@K_hardy1990) reported from Saint Annes on the Sea, England
@ThreeUK Told you there was an issue @CH_Warrior89
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Danny Cheng (@chengy888) reported from Blackburn, England
@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue
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Louise Boulsbee (@LouiseBoulsbee) reported from Horwich, England
@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)
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gemma hammond (@gwebo79) reported from Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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Danny McKeown-Henshall (@Dannymaddog) reported from Whittle-le-Woods, England
@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌
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David (@dave6018) reported from Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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David (@dave6018) reported from Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Jonathan (@GayToryJon) reported from Preston, England
@ThreeUKSupport It was. But having never missed a payment in 15 years you’d think this would count for something. Clearly not.
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Danny McKeown-Henshall (@Dannymaddog) reported from Whittle-le-Woods, England
@tatumsfluffer @ASA_UK @ThreeUK @Ofcom Yup - I have this thought all the time! Worst in London I have to say from the last 36 hours!
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Jonathan (@GayToryJon) reported from Preston, England
@ThreeUKSupport Tried that before. Im pretty confident it’s not my phone it’s your service. Three has already admitted my signal is poor at home, I have a discount to my bill every month as you know this is an ongoing issue. Other 3 users are noticing, and telling you, the same.
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Nicola Monaghan (@nicjanemonaghan) reported from Blackburn, England
@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Reynolds (@pdnr777) reported
So what compensation is being given for the network outage the other day, missed an important phone call from moorfields eye hospital regarding surgery on my eye @ThreeUK @ThreeUKSupport @VodafoneThreeUK
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Richie Austin Comedy Magician (@RichieSAustin) reported
Fabulous service from Tony at the st Austell store after battling with the awful call centre and chat function for hours he answered all my questions and in and out within 20 with my upgraded mobile WiFi @ThreeUK
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Daniel Morris (@ExasperatedOf) reported
@johnsouthwales Originally claimed it was capacity. Supposed to be fixed by 25th. Can only login to @ThreeUKSupport, and again to agent Chat, by text OTP. Codes only valid for 3 mins, but many texts arriving in 15/20 min delayed bursts #fail
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iD Mobile (@iD_Mobile_UK) reported
@SFiroozan @ThreeUK Hi Sarah, thanks for getting in touch. I'm really sorry to hear that the service isn't as expected. If you are having issues everywhere it may be a device or SIM card that is faulty. Have you tested the SIM in another handset and a replacement SIM? - Kash
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iD Mobile (@iD_Mobile_UK) reported
@FlippinIT @ThreeUK Hi there, we are very sorry to hear you are experiencing issues with the service. Please pop us over a private message and we will be happy to look in to this further for you. Natalie
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iD Mobile (@iD_Mobile_UK) reported
@richard0964 @ThreeUK Good morning, we apologise for the delay. If you would like to discuss your billing further, please drop us a private message and we will be happy to help. Natalie
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iD Mobile (@iD_Mobile_UK) reported
@PeacefulP0et @DJade8888 @ThreeUK Can you please try resetting your network settings and the SIM in a different handset? - Kash
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iD Mobile (@iD_Mobile_UK) reported
@Jason300126156 @ThreeUK Hello, we are very sorry to hear of the issues you have been facing with the service. How are things today please? Natalie
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Sarah Firoozan (@SFiroozan) reported
@iD_Mobile_UK @ThreeUK Our IDM service has degraded to become almost unusable most of the time, wherever we go. No real explanation is ever forthcoming. The loss of service this week and the temporary loss of our fibre network yesterday has left us stranded in a bad way, so we’re done with Three.
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Marina (@marina3424) reported
@ThreeUK @ShelimUddin Can you at least have the decency to contact me?? DM me please No one can even get through to you or check Network on your site Disgusting......