3 (Three) Outage in Penwortham, Lancashire, England

@tatumsfluffer @ASA_UK @ThreeUK @Ofcom Yup - I have this thought all the time! Worst in London I have to say from the last 36 hours!

@ThreeUKSupport Tried that before. Im pretty confident it’s not my phone it’s your service. Three has already admitted my signal is poor at home, I have a discount to my bill every month as you know this is an ongoing issue. Other 3 users are noticing, and telling you, the same.

@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either

@ThreeUKSupport service in PR8 area is still shocking any update on why

Hi @ThreeUKSupport we’ve been having issues with mobile data (both 3G and 4G) for a few weeks now. It’s incredibly slow and takes minutes for webpages to load. Tried soft reset, aeroplane mode etc but nothing improves it. FY8 2HS

@ThreeUK Data is as ‘okay’ if you could ever get a signal but then prices got crazy. What a nightmare giving notice was - the call operators just won’t give in and let you simply cancel. Moved to @giffgaff and been happy ever since. @giffgaff you are awesome.

@ThreeUK why is your signal so shit time for a change I think

@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues

@ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.

Come on @ThreeUKSupport help me out, please.

@ThreeUK No problems so far my end even tho I'm in the effected area

@ThreeUKSupport I have 3 separate contracts with Three. All still affected by the outage. All three have had their monthly tariffs increased in recent months, with only general satisfaction of service stopping me from switching them Please advise of a possible eta for a fix

@ThreeUK Nah, don't give a shit!

@ThreeUKSupport I’m not sure to be honest. It’s not like it’s the worst thing, butnit is an inconvenience, and it’s annoying that I don’t know why 😂 the mystery haunts me!

@SuzanneEvans1 @VodafoneUK @ThreeUK Most leavers are stupid. Here's why.

Updated my pay monthly sim plan today with @ThreeUK. Was on Unlimited data and texts + 200 mins for £18 a month. Had been on it since 2015. Then hang on 🤨 Today I saw they were offering Unlimited data, texts and calls for £20 a month! No brainier.

@ThreeUKSupport went over my minuets but i had a cap on them and never got any notifications i was close to going over which I’ve had every time

@ThreeUK You asked. I told you I asked how much it would cost on your network, you haven’t told me yet 😂

@ThreeUKSupport IPhone xs max 256gb . Well the roaming and the wuntu was keeping me a loyal customer for the past few years so I’d find a deal which would suit me as I didn’t like a change but guess this time its gonna have to be

@ThreeUK @ThreeUKSupport Was considering renewing my contract for yet another year with yourselves but your wuntu offers are now so terrible I feel there is nothing left for me now

@JohnTillUK @VodafoneUK @O2 @ThreeUK Try @skymobile got a far better deal, and they use O2 network

@ThreeUKSupport your service is shocking, all I want is a PAK code so I can leave your network but instead I get hung up on after being on hold for over half an hour

@ThreeUKSupport Get right on it?! I sent you a DM 5 hours ago! #really 5 hours ago! Come on @ThreeUK I do expect more from your customer service.

One of the reasons I was with @ThreeUK for years and will go back in heartbeat if they are the only carrier to offer this. Only reason I left was poor reception in my local area.

@ThreeUKSupport Hi, my 12 year old appears to have signed up for add ons of around £30 a month on to his £10 contract. How do I cancel these? The sim only contract is in my name. Thanks.

@ThreeUKSupport A friend used my referral link yesterday but there were issues with your website not finding her address so she gave up and went in store (and had no problems). Is it still possible to claim for the Amazon vouchers for us both?

I hate ringing @ThreeUK Trying to cancel my contract but they're now trying sell me some other bullshit. I wanna leave cos I've had NO SIGNAL inside the house for over a year. Just shut up and give me a PAC code dickhead!

@tatumsfluffer @ASA_UK @ThreeUK @Ofcom Yup - I have this thought all the time! Worst in London I have to say from the last 36 hours!

Day 4 and still no service or fix from @ThreeUK - absolutely useless!

@Three_Is_Broken @ThreeUK Too late, I’ve already left for @EE. Although they’re a little more expensive, their customer service has already impressed me beyond anything what @threeuk had ever done

@Three_Is_Broken @edginggodout @ThreeUK @POTUS I'll tell ya what.. the B525/535 is much better than the other pieces of shit like the 'AI Cube' and the '5G CPE Pro'. The main issue is the signal/data provided by @ThreeUK because they can't support 4G and 5G simultaneously across the country.. but they won't admit to that.

@Three_Is_Broken @ThreeUK @ThreeUKSupport @DCMS Without being connected to WiFi in my own house, the signal is awful - infact it’s awful in most places come to think of it ... I’ve been with them for 8 years and tbf it just seems to be getting worse. #threeuk #signalissue @ThreeUK @ThreeUKSupport

Trying to talk to @ThreeUKSupport who said they are aware of problems and then signal went! If you are listening @ThreeUKSupport @ThreeUK we are gonna have to leave. We're at the beginning of 2 contracts and middle and end of another 2. Mobile is our only source of coms n web!

@Jessicaaa__xo @ThreeUKSupport It has been bad for months. They'll ask for your postcode, tell you to try 3G, tell you it's congestion, tell you there is works in the area and it'll be done soon.....it won't. They've said this since May 2019! Check out my RTs for evidence 😔 Time to take action @DCMS

@StuartWall34 @ThreeUKSupport It has been bad for months. They'll ask for your postcode, tell you to try 3G, tell you it's congestion, tell you there is works in the area and it'll be done soon.....it won't. They've said this since May 2019! Check out my RTs for evidence 😔 Time to take action @DCMS

@AimeePettitt @ThreeUK @ThreeUKSupport It has been bad for months. They'll ask for your postcode, tell you to try 3G, tell you it's congestion, tell you there is works in the area and it'll be done soon.....it won't. They've said this since May 2019! Check out my RTs for evidence 😔 Time to take action @DCMS

@tonyhold1 @ThreeUKSupport It has been bad for months. They'll ask for your postcode, tell you to try 3G, tell you it's congestion, tell you there is works in the area and it'll be done soon.....it won't. They've said this since May 2019! Check out my RTs for evidence 😔 Time to take action @DCMS