3 (Three) Outage in Penwortham, Lancashire, England

@ThreeUK Data is as ‘okay’ if you could ever get a signal but then prices got crazy. What a nightmare giving notice was - the call operators just won’t give in and let you simply cancel. Moved to @giffgaff and been happy ever since. @giffgaff you are awesome.

@ThreeUK why is your signal so shit time for a change I think

@ThreeUKSupport iPhone XR bb3 0DU and no can’t get on there either.... getting a bit fed up with the signal issues

@ThreeUKSupport Nope. Not a chance Stephie. I expect you to be busier than normal but service at the minute is shocking. I’m looking at upgrading my phone very soon and with what has gone on I may have to look elsewhere which I don’t really want to do being a customer of yours for years.

Come on @ThreeUKSupport help me out, please.

@ThreeUK No problems so far my end even tho I'm in the effected area

@ThreeUKSupport I have 3 separate contracts with Three. All still affected by the outage. All three have had their monthly tariffs increased in recent months, with only general satisfaction of service stopping me from switching them Please advise of a possible eta for a fix

@ThreeUK Nah, don't give a shit!

@ThreeUKSupport I’m not sure to be honest. It’s not like it’s the worst thing, butnit is an inconvenience, and it’s annoying that I don’t know why 😂 the mystery haunts me!

@SuzanneEvans1 @VodafoneUK @ThreeUK Most leavers are stupid. Here's why.

Updated my pay monthly sim plan today with @ThreeUK. Was on Unlimited data and texts + 200 mins for £18 a month. Had been on it since 2015. Then hang on 🤨 Today I saw they were offering Unlimited data, texts and calls for £20 a month! No brainier.

@ThreeUKSupport went over my minuets but i had a cap on them and never got any notifications i was close to going over which I’ve had every time

@ThreeUK You asked. I told you I asked how much it would cost on your network, you haven’t told me yet 😂

@ThreeUKSupport IPhone xs max 256gb . Well the roaming and the wuntu was keeping me a loyal customer for the past few years so I’d find a deal which would suit me as I didn’t like a change but guess this time its gonna have to be

@ThreeUK @ThreeUKSupport Was considering renewing my contract for yet another year with yourselves but your wuntu offers are now so terrible I feel there is nothing left for me now

@JohnTillUK @VodafoneUK @O2 @ThreeUK Try @skymobile got a far better deal, and they use O2 network

@ThreeUKSupport your service is shocking, all I want is a PAK code so I can leave your network but instead I get hung up on after being on hold for over half an hour

@ThreeUKSupport Get right on it?! I sent you a DM 5 hours ago! #really 5 hours ago! Come on @ThreeUK I do expect more from your customer service.

One of the reasons I was with @ThreeUK for years and will go back in heartbeat if they are the only carrier to offer this. Only reason I left was poor reception in my local area.

@ThreeUKSupport Hi, my 12 year old appears to have signed up for add ons of around £30 a month on to his £10 contract. How do I cancel these? The sim only contract is in my name. Thanks.

@ThreeUKSupport A friend used my referral link yesterday but there were issues with your website not finding her address so she gave up and went in store (and had no problems). Is it still possible to claim for the Amazon vouchers for us both?

I hate ringing @ThreeUK Trying to cancel my contract but they're now trying sell me some other bullshit. I wanna leave cos I've had NO SIGNAL inside the house for over a year. Just shut up and give me a PAC code dickhead!

@ThreeUKSupport Is there a problem with Three in Bury

@ThreeUK it's really ridiculous that you are upgrading your systems in the middle of the week and middle of the day, and your customer service people can't access accounts. 👎😡💩

@ThreeUKSupport Sorry Charley, I will not get on webchat or livechat anymore. I was put in the queue with 46 waiting. So you expect me to wait for hour or more to get some compensation. And I've been here before, waited for hours, only to be told that customer service couldn't do anything

@ThreeUK Received a text saying I can upgrade early. Called your advisor. For a start I couldn’t understand what he was saying and then he cut me off and put me in a queue for something else. Bearing in mind I spend nearly £90 a month this is beyond poor.

Yes please!! After speaking to @ThreeUK for about 45 minutes their only solution was to put my mobile data to 3G just so I’m able to use my phone for internet access. Great job!!! 🤬🤬

@ThreeUKSupport @Calibraturbo It's been down for months 24/7

@ThreeUKSupport @John_M_Campbell They can't because their own website doesn't work 😂

@ThreeUKSupport couldn't speak to complaints dept as reception so bad they couldn't hear me. (Conveniently) Tried using DM on Twitter.... nothing!! Really getting fed up with appalling customer service from @ThreeUK #complaint #CustomerService #badcustomerservice

@ThreeUKSupport @BaeFell They basically generate any amount they feel like and take it from your direct debt even if you on unlimited. Then they will stop letting you see your statement altogether and you'll just have to wait to be surprised on your bank statement by charge which you'll NEVER get back.

@ThreeUKSupport It’s very good, 4G and between 75-100% strength indoor. Your tech guy said slow internet speed is due to 3g/4g fluctuations. Supposed to be fixed within 7 days-till Fri. As of now download 0.3Mbps ping270ms.. Calls/texts not affected. Thanks