3 (Three) Outage in Penwortham, Lancashire, England

@stevelitchfield @ThreeUK Lucky you. There has never been any mobile data here a few miles out of Preston and probably never will be with it being a council estate. Network operators are not going to invest in an area unless they're going to get some ROI.

@ThreeUKSupport is the app not working ?

Son very unhappy as @ThreeUK saying he has to wait 30 days to transfer his number from one @ThreeUK account to another. Makes no sense, would have been better off changing to a diff network.

@ThreeUK fix yourself ffs

@ThreeUKSupport is there issues today.?

@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?

@ThreeUK Told you there was an issue @CH_Warrior89

@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue

@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)

@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌

@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

@ThreeUKSupport It was. But having never missed a payment in 15 years you’d think this would count for something. Clearly not.

@tatumsfluffer @ASA_UK @ThreeUK @Ofcom Yup - I have this thought all the time! Worst in London I have to say from the last 36 hours!

@ThreeUKSupport Tried that before. Im pretty confident it’s not my phone it’s your service. Three has already admitted my signal is poor at home, I have a discount to my bill every month as you know this is an ongoing issue. Other 3 users are noticing, and telling you, the same.

@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either

@ThreeUKSupport service in PR8 area is still shocking any update on why

Hi @ThreeUKSupport we’ve been having issues with mobile data (both 3G and 4G) for a few weeks now. It’s incredibly slow and takes minutes for webpages to load. Tried soft reset, aeroplane mode etc but nothing improves it. FY8 2HS

@ThreeUK Data is as ‘okay’ if you could ever get a signal but then prices got crazy. What a nightmare giving notice was - the call operators just won’t give in and let you simply cancel. Moved to @giffgaff and been happy ever since. @giffgaff you are awesome.

The person who was at the forefront of negotiations to get @ThreeUK as our shirt sponsors needs to be arrested. Bruh the more I see that big ***, ugly rubbish in front of our kit, the more angry I get. @nikefootball terminate your deal with Chelsea, please i beg you 🤲🏽

@ThreeUKSupport Stupid Chelsea **** slags

@ThreeUKSupport Had enough of your **** network, 12 year customer and had enough, go **** yourselves

@AbsoluteChelsea @Footy_Headlines @ThreeUK again Wtf is wrong with you people

@ThreeUK your customer service team are shockingly bad… I don’t need them to walk me through the process abs say thank you all the time… I just want them to answer simple questions!!!

@ThreeUKSupport hi my sister had her phone stolen last night - we are currently away from home & she doesn’t have another device but we’ve tried find my iPhone and cannot find it. Can we pop into a local 3 store today to try & block the phone / are you able to help pls? Thanks!

@ThreeUKSupport At least you have a working network here unlike @EE

@ThreeUKSupport Problem is the app is not adaptive. I have large text and fonts sizes. When I reduce the size the " continue login" button shows up. Clearly the app needs some dev.

@ThreeUKSupport hi I’ve been having problems with my broadband getting to connect and also the power wire is faulty but I have been unable to get in contact with anyone from three to sort this problem for me!!!!!

@ThreeUKSupport There is never an advisor on the chat. And I can’t access my own account because it’s blocked. I wanted the line to be blocked not my online account! And calling from overseas costs a fortune. This has been the most painful fiasco ever @ThreeUKSupport