3 (Three) Outage Report in Poulton-le-Fylde, Lancashire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Poulton-le-Fylde, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Poulton-le-Fylde and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at 3 (Three)
3 (Three) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Poulton-le-Fylde, England
Latest outage, problems and issue reports in Poulton-le-Fylde and nearby locations:
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Mark (@_notnehs) reported from Blackpool, England
@bearz1066 @O2 @ThreeUK been with them for over 10 yrs no one can come close on price Never had any signal issues travelling up and down the country, usually works where my work phone doesn’t, that’s on a gamma sim meant to pick up either EE, Vodafone or o2 whichever is stronger.
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Anne-Marie Bashford (@AnneBashford86) reported from Preston, England
@GaffaTV @ThreeUK Same where I am too, can get three signal on my tablet but not my phone. Both on three
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Jonathan (@GayToryJon) reported from Blackpool, England
@ThreeUKSupport the phone signal in central Blackpool is shocking today, every few minutes I am losing the ability to access the internet for it. Any particular reason or just another sign of your shambolic service?
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🅁🅈🄰🄽 (@SoberGinge92) reported from Blackpool, England
@ThreeUKSupport Hi I need to change my payment day for my mobile WiFi from the 3rd to the 21st can you please help me with this?
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willaur (@willaur) reported from Preston, England
@ThreeUKSupport is there issues today.?
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RED UNTIL DEAD🔞 (@REPUBLICAMUFC) reported from Fleetwood, England
@ThreeUKSupport @SkyHelpTeam right you pair of jokers. Please explain to me why I spend nearly £300 pounds a month to have an exceptionally poor internet on both my devices and my mobile data. I’m seriously getting pissed off with this. Sort your **** out in my area Ffs
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اوپریدائ (@ImtiazAfridi777) reported from Preston, England
@ThreeUK fix yourself ffs
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Neil (@ndwilmer) reported from Blackpool, England
@ThreeUKSupport after initially being impressed by your response to my original tweet it appears that was a false dawn. Very disappointing customer service from both your call centre and via the various DMs. Shame. I’ll be looking to move all of my contracts to a new provider
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Dean McGinley (@DMcGin75) reported from Freckleton, England
Is @ThreeUK network down?
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chubbyhubby (@runchubbyhubby) reported from Blackpool, England
@ThreeUKSupport @ThreeUK I've lost all Internet connection since early morning in FY1 area. Checked for maintenance online and shows all good? But no Internet whatsoever. Is there a wider issue as no issues with my account?
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Jonathan (@GayToryJon) reported from South Shore, England
@elondems @ThreeUK I have to say roaming isn’t an issue with me as I don’t go abroad lol, always best to check these things. If it showed it was included they should have apologised and refunded you any costs...
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Karl (polar bear) (@K_hardy1990) reported from Saint Annes on the Sea, England
@ThreeUK Told you there was an issue @CH_Warrior89
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Anne-Marie Bashford (@AnneBashford86) reported from Preston, England
@ThreeUK @ThreeUKSupport any idea when calls, texts and mobile Internet will be back?? Been down since 6:10am...
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Godwin Stewart (@grshorwich) reported from Lea Town, England
@stevelitchfield @ThreeUK Lucky you. There has never been any mobile data here a few miles out of Preston and probably never will be with it being a council estate. Network operators are not going to invest in an area unless they're going to get some ROI.
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Gay Radio UK (@GayRadioUK) reported from Blackpool, England
@ThreeUK happy to take your money, not so happy to resolve any issues.
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Gay Radio UK (@GayRadioUK) reported from Blackpool, England
@ThreeUKSupport @prene73 I’ve been cut off 3 times waited a total of three hours, they can take the money quickly but when you need help it’s a different matter. No excuse for cutting customers off.
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Jonathan (@GayToryJon) reported from Blackpool, England
@brilee84 @Apple @ThreeUKSupport Doesn’t say that on there though does it. I’ve used Apple TV for 3 things ever, can’t say I’ve needed any sort of support for that... Tbh I’m not arsed about not getting it, just don’t think they should suggest something they then don’t give.
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Jonathan (@GayToryJon) reported from Blackpool, England
@ThreeUKSupport Hi, I didn’t give a postcode as it wasn’t just in one small area, it was all across the FY1 3.. area. Seems better the last couple of days. Just an observation, when your service isn’t very good, probably not wise to criticise your customers questions.
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Jonathan (@GayToryJon) reported from South Shore, England
@elondems @ThreeUK I find the network and prices are as good as anyone else, it’s simply the customer service side that lets them down time and time again.
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chubbyhubby (@runchubbyhubby) reported from Fleetwood, England
@ThreeUKSupport @SBRoxMan FY1 has been down since last night. 3rd tweet mentioning this.. how can you not spot outages before users have to complain about it, you should be proactively monitoring your network!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Butler-Wells (@jordibw) reported
@ThreeUKSupport Website said no issues in our area, 1st level support said same, 2nd level support said works in our area, so disruption til 2nd August. Whole process was 45 mins on phone. Asked for compensation - got just under £4 - less than min. wage!
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Cliff Caird (@Cliff_Caird) reported
@ThreeUKSupport I am having issues with data today. Nothing loads in internet or apps on many occasions. I’ve restarted my phone twice but it’s not good.
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Adja Amy Dibassey (@adjaamy) reported
@ThreeUK I am so very dissapointed with 3! I have been a customer over 11 years. I was sent a faulty phone on my new contract! I have contacted on several occasions with no help received! My contract is 23 months and I honestly cannot be suck with a FAULTY PHONE!
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Jack Badhan (@Jack_Badhan) reported
@ThreeUKSupport Hi, I’ve tried to connect. But not working
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Leisha Owen (@leisha_owen) reported
@ThreeUKSupport @Ally_bee92 Definitely not the sim as I’ve been having the same issues in Liverpool
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Kate 💚 (@KP8701) reported
@ThreeUKSupport is there an issue with connectivity today? My 3G / 4G is really poor or none existing
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Karen Isla Crossley (@CrossleyIsla) reported
@ThreeUK I bought a data SIM from you in UK. Someone in your store activated for me as my phone is locked to another network. How do I find out my mobile number? I have the card it came in which quotes 2 bar codes.
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Marius Karnauskas (@karnauskas) reported
@blaine Execute your disaster recovery plans.. My @ThreeUKSupport gave up roaming and connectivity to network while abroad as well. But similar things happen if you loose Yubikey as well.
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Rob (@BigRobKelly94) reported
@ThreeUKSupport the 2 main areas where i spend most of my time your signal has been poor for the last 2 weeks! To the point none of my internet/apps have been working!
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Kieran (@TheRealKieran95) reported
@ThreeUKSupport I made an important call today to what I didn't know was a paying number. I have a 0 spending cap so no problem there. But I'm disappointed that the call cut off after 10 minutes mid talk. The call shouldn't have even been allowed to go through.