3 (Three) Outage in Preston, Lancashire, England
Problems detected at 3 (Three)
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Preston come from postal codes PR1 and PR5.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
3 (Three) problems in the last 24 hours in Preston, England
The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Preston and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
August 15: Problems at 3 (Three)
3 (Three) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems:
-
Internet
-
Phone
-
Total Blackout
-
Wi-fi
-
E-mail
-
TV
3 (Three) in Preston, England Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.3 (Three) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:-
Anne-Marie Bashford (@AnneBashford86) reported from Preston, England
@ThreeUK @ThreeUKSupport any idea when calls, texts and mobile Internet will be back?? Been down since 6:10am...
-
Anne-Marie Bashford (@AnneBashford86) reported from Preston, England
@GaffaTV @ThreeUK Same where I am too, can get three signal on my tablet but not my phone. Both on three
-
Godwin Stewart (@grshorwich) reported from Lea Town, England
@stevelitchfield @ThreeUK Lucky you. There has never been any mobile data here a few miles out of Preston and probably never will be with it being a council estate. Network operators are not going to invest in an area unless they're going to get some ROI.
-
Chris Lofthouse (@lofty316) reported from Blackburn, England
@ThreeUKSupport is the app not working ?
-
Sian (@Sianh10) reported from Whittle-le-Woods, England
Son very unhappy as @ThreeUK saying he has to wait 30 days to transfer his number from one @ThreeUK account to another. Makes no sense, would have been better off changing to a diff network.
-
اوپریدائ (@ImtiazAfridi777) reported from Preston, England
@ThreeUK fix yourself ffs
-
willaur (@willaur) reported from Preston, England
@ThreeUKSupport is there issues today.?
-
K e r r i (@KerryM811) reported from Horwich, England
@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?
-
Danny Cheng (@chengy888) reported from Blackburn, England
@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue
-
Louise Boulsbee (@LouiseBoulsbee) reported from Horwich, England
@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)
-
Danny McKeown-Henshall (@Dannymaddog) reported from Whittle-le-Woods, England
@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌
-
David (@dave6018) reported from Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
-
David (@dave6018) reported from Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
-
Jonathan (@GayToryJon) reported from Preston, England
@ThreeUKSupport It was. But having never missed a payment in 15 years you’d think this would count for something. Clearly not.
-
Danny McKeown-Henshall (@Dannymaddog) reported from Whittle-le-Woods, England
@tatumsfluffer @ASA_UK @ThreeUK @Ofcom Yup - I have this thought all the time! Worst in London I have to say from the last 36 hours!
-
Jonathan (@GayToryJon) reported from Preston, England
@ThreeUKSupport Tried that before. Im pretty confident it’s not my phone it’s your service. Three has already admitted my signal is poor at home, I have a discount to my bill every month as you know this is an ongoing issue. Other 3 users are noticing, and telling you, the same.
-
Nicola Monaghan (@nicjanemonaghan) reported from Blackburn, England
@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either
-
Angela Frith (@AngelaFrith1) reported from Southport, England
@ThreeUKSupport service in PR8 area is still shocking any update on why
-
Adrian H Beeby (@AdrianBeeby) reported from Chorley, England
@ThreeUK Data is as ‘okay’ if you could ever get a signal but then prices got crazy. What a nightmare giving notice was - the call operators just won’t give in and let you simply cancel. Moved to @giffgaff and been happy ever since. @giffgaff you are awesome.
-
George Caulfield (@Geo1604) reported from Leyland, England
@ThreeUK why is your signal so shit time for a change I think
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:-
Josef gaynor (@Josef_gaynor) reported
@EE Been with u over 15 years now and your offers on an upgrade are terrible, looks like I’ll be moving to @O2 or @ThreeUK what’s your plans for an iPhone 13 with 100gb internet or unlimited
-
Arkam (@Arkam_95) reported
@ThreeUKSupport It doesn't work because it keeps asking for the authentication code sent to the number.
-
Arkam (@Arkam_95) reported
@ThreeUKSupport @ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?
-
Arkam (@Arkam_95) reported
@ThreeUK hi, I ordered a replacement sim last Wednesday but yet haven't received yet. Please help?
-
Andrew Gilfillan (@aigguk7362) reported
@ThreeUKSupport I was just wondering if you could see an estimated fix date from your end
-
Andrew Gilfillan (@aigguk7362) reported
@ThreeUKSupport They didn’t advise of a fix date just that there’s a known issue with the mast that’s resulting in loss of a data connection and yes I spoke to technical support who advised that and said the problem isn’t my end, the problem is at the mast level
-
Alistair Parnell (@iSax_UK) reported
@ThreeUKSupport I’m trying to work out why I’ve spent an hour on chat help being told what a ‘valued’ customer I am only to be offered a worse sim deal than I could have got directly from your website myself. I find this incredibly dishonest. Anyone else had same experience?
-
Alistair Parnell (@iSax_UK) reported
@ThreeUK I’m trying to work out why I’ve just spent an hour on chat being told I’m a ‘valued’ customer only to be offered a worse SIM deal than I could have got directly on your website myself. This feels incredibly dishonest! Has anyone else had this experience?
-
Chris G (@crumph) reported
@scully1888 @ThreeUK Three are mostly a joke but it was handy having free data when abroad earlier in the year. They have enough problems with signal in parts of Glasgow/SL. You can normally get a data sim/virtual sim cheap for countries outside the free usage areas.
-
Mr Danny (@spinningoutaday) reported
@ThreeUKSupport It's been around 4 or 5 weeks roughly. Biggest issue is the phone still shows good signal, so WiFi call doesn't always kick in and then the other end can't hear me on calls. My partner has contacted I think, I'm with iD Mobile who are investigating for me.