3 (Three) Outage Report in Preston, Lancashire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Preston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Preston, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Blackburn, Southport and Lytham St Annes.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Nicola Monaghan (@nicjanemonaghan) reported from Blackburn, England
@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either
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Anne-Marie Bashford (@AnneBashford86) reported from Preston, England
@GaffaTV @ThreeUK Same where I am too, can get three signal on my tablet but not my phone. Both on three
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Sian (@Sianh10) reported from Whittle-le-Woods, England
Son very unhappy as @ThreeUK saying he has to wait 30 days to transfer his number from one @ThreeUK account to another. Makes no sense, would have been better off changing to a diff network.
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David (@dave6018) reported from Penwortham, England
@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down
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David (@dave6018) reported from Penwortham, England
@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long
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Jonathan (@GayToryJon) reported from Preston, England
@ThreeUKSupport Tried that before. Im pretty confident it’s not my phone it’s your service. Three has already admitted my signal is poor at home, I have a discount to my bill every month as you know this is an ongoing issue. Other 3 users are noticing, and telling you, the same.
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Danny McKeown-Henshall (@Dannymaddog) reported from Whittle-le-Woods, England
@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌
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Danny McKeown-Henshall (@Dannymaddog) reported from Whittle-le-Woods, England
@tatumsfluffer @ASA_UK @ThreeUK @Ofcom Yup - I have this thought all the time! Worst in London I have to say from the last 36 hours!
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Angela Frith (@AngelaFrith1) reported from Southport, England
@ThreeUKSupport service in PR8 area is still shocking any update on why
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Dean McGinley (@DMcGin75) reported from Freckleton, England
Is @ThreeUK network down?
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willaur (@willaur) reported from Preston, England
@ThreeUKSupport is there issues today.?
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Anne-Marie Bashford (@AnneBashford86) reported from Preston, England
@ThreeUK @ThreeUKSupport any idea when calls, texts and mobile Internet will be back?? Been down since 6:10am...
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Chris Lofthouse (@lofty316) reported from Blackburn, England
@ThreeUKSupport is the app not working ?
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Adrian H Beeby (@AdrianBeeby) reported from Chorley, England
@ThreeUK Data is as ‘okay’ if you could ever get a signal but then prices got crazy. What a nightmare giving notice was - the call operators just won’t give in and let you simply cancel. Moved to @giffgaff and been happy ever since. @giffgaff you are awesome.
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Godwin Stewart (@grshorwich) reported from Lea Town, England
@stevelitchfield @ThreeUK Lucky you. There has never been any mobile data here a few miles out of Preston and probably never will be with it being a council estate. Network operators are not going to invest in an area unless they're going to get some ROI.
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Danny Cheng (@chengy888) reported from Blackburn, England
@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue
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K e r r i (@KerryM811) reported from Horwich, England
@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?
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Jonathan (@GayToryJon) reported from Preston, England
@ThreeUKSupport It was. But having never missed a payment in 15 years you’d think this would count for something. Clearly not.
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Louise Boulsbee (@LouiseBoulsbee) reported from Horwich, England
@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)
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اوپریدائ (@ImtiazAfridi777) reported from Preston, England
@ThreeUK fix yourself ffs
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Relph (@NathanRelph) reported
@ThreeUK @SMARTYMobileUK any advice for signal blackspots?🤔 my workplace, I struggle to get 3G, but 500yd up the road from there I can get 5g
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Faewik (@Faewik) reported
@ThreeUKSupport Honestly, it just looks like you have a customer workflow that defaults to #upselling and avoiding giving credit refunds, despite the text you sent me advising I have a right to a refund that will expire in 5 weeks time
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Joel Bevan (@Joel_Bevan) reported
@ThreeUKSupport Hi, I can’t get ANY DATA AT ALL in BR7 5AG area. I can’t use the @sainsburys SmartShop app as there is no internet at all. Any help?
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Paresh (@Paresh95241078) reported
@ThreeUK @ThreeUKSupport The Broadband not working from past 4-5 weeks. Tweeted about it, called the call centre, spoke with technical team,cancellation team(Marlin) and she is unable to help and nor escalating itto manager(Swithin). Spent 3-4 hrs on call.
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Sean Worrall (@Sean_Worrall) reported
@ThreeUKSupport Like I said at the start, your customer sevice is a joke and your website is dishonestly misleading as is your order confirmation e.mail that I can't reply to with that annoying "noreply" address you use. This is costing me time and money...
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Breda Spillane (@bredaspillane) reported
Warning! Avoid @ThreeUK at all costs - to say customer service is a disaster is an understatement! staff happy to lie & blame everything on 'the system' - 2 weeks into trying to get SIM replaced & still in limbo - any recommendations on who I should move to?
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Bex (@panaceasaurus) reported
@ThreeUKSupport @lebara can you help with putting this through manually please?
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Stephanie Brett (@stephb85) reported
@ThreeUK is there any reason why the signal is always terrible in Central London?? I can't even search for something one the map as it takes too long and at one point I had no signal at all
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Vibs (@vibsiboy) reported
@ThreeUKSupport 2/2 Usually three are very good. I am a three customer for years and I have 3 accounts with three but today I was so pissed off..Please can you investigate whats going on
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Barbara Barlow (@joebarb74) reported
@ThreeUK why can’t you cancel an account even after 2 , 40 min phone calls ??