3 (Three) Outage Report in Kirkby, Knowsley, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kirkby, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kirkby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kirkby, Knowsley, England
The most recent 3 (Three) outage reports came from the following cities: Southport, Liverpool, Wigan, Wallasey and Runcorn.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kirkby, England
Latest outage, problems and issue reports in Kirkby and nearby locations:
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Christopher Williams (@chrisdavidwill1) reported from Wallasey, England
@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England
@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported from Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Laura Hitchen (@LauraHitchen) reported from St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
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Alridge Prior (@redams66) reported from Seaforth, England
@ThreeUK Plastic network for the plastic fans.
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Gordon Turner (@gordonturner71) reported from St Helens, England
@ThreeUKSupport Finally got onto the site with the code after your crap site crashed and bloody guess what??? Yes your right all presale tickets are gone for all locations with @ThreeUK @ThreeUKSupport so now I have to wait till Saturday and hopefully be one of the lucky ones. Useless
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Matthew Traynor (@MatthewTraynor) reported from Liverpool, England
Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
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Christopher Williams (@chrisdavidwill1) reported from Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Laura Hitchen (@LauraHitchen) reported from St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Laura Hitchen (@LauraHitchen) reported from St Helens, England
@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.
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John Hemmings (@johnthecyclist) reported from Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Chris Danks (@christesla) reported from Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Brilliant Tours (@brilliant_tours) reported from Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Lorna Young (@drlornayoung) reported from Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Chris Danks (@christesla) reported from Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Laura Hitchen (@LauraHitchen) reported from St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Charlotte (@charl_middo) reported from Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Lorna Young (@drlornayoung) reported from Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Harriet Warnock She/Her (@HarrietWarnock) reported from Liverpool, England
If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?
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Charlotte (@charl_middo) reported from Birkenhead, England
@ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richy Roo (@richyroo84) reported
@ThreeUK my broadband isnt working yet again (4g) and every time I call the help team I get hold music for 0.5 seconds then silence for 2 minutes then cut off. What??
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Dman (@manthedarman) reported
@ThreeUKSupport Nope still having problems, I recently updated to android 11. Lot's of issues with it
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Joe Warcup (@JoeWarcupInHull) reported
@ThreeUKSupport So after having many issues with Three over the past few months and speaking to well over 30 members of support staff I have finally had someone helpful. I think her name was “Angelique”?Excellent customer service and the rest of your company could learn from her!
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Matthew (@matthewdaboss1) reported
@ThreeUKSupport Thats disappointing, has this been known for a long time? I wouldnt have bought a smartwatch now if i knew about this. Also can i contact someone about the signal im receiving? I have 5g and sometimes a ful signal bar but internet is either not loading at all or takes a lomg time
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Cait (@caitlin_hardiex) reported
I’ve never been so upset with @ThreeUK in my life. Phone them to discuss a signal concern. Explain what I do for work and that I need to have my phone to contact others. They suggest sending out a new sim but reassure that they won’t cut off this one until it arrives...
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Jon Reid (@JonReid06490978) reported
@ThreeUK for weeks you have been promising to send a bag to return my phone so that my contract can be cancelled and each time you fail to do so. Please can you get this sorted?
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JJsaysYowza (@YowzaJ) reported
@ThreeUKSupport I can confirm with evidence that you do not. My postcode is PO76FZ and I’ve been told by your team after a month of ringing back and being treated horribly that the internet is just slow now and there’s no estimated time that it’ll be improved. Appalling. Such a waste of time.
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Esther Cooke (@esther_cooke) reported
@three @ThreeUKSupport I have just spent an hour trying to canx my 4 contracts. Then was cut off. How do I do this without having to speak to any one else? Just been talked to death with stupid offers.
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Pete Berry Rtd. (@chefbyte) reported
@ThreeUKSupport Due to borked update to Android 11 on the Samsung S20LE 5G to get reconnected to the internet go into Settings/Connections/Mobile Networks/Network Mode settings Select 3g/2g auto Select LTE/3g/2g auto Go up to 5g/lte/3g/2g and you lose the data again Cont...
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بدر🌙 (@bayder99) reported
@ThreeUK why is my phone disconnected and not letting me make calls & asking me to dial 118313? This is poor service, im up to date with my bills and i also purchased minutes boost thinking my service would be back. I can’t live chat or get in touch with the customer service team