3 (Three) Outage Report in Kirkby, Knowsley, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kirkby, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kirkby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kirkby, Knowsley, England
The most recent 3 (Three) outage reports came from the following cities: St Helens, Liverpool, Runcorn, Widnes and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kirkby, England
Latest outage, problems and issue reports in Kirkby and nearby locations:
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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a local
(@hib3rnating) reported
from
Roby, England
@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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gingerpugsley
(@gingerpugsley) reported
from
Birkenhead, England
@ThreeUK disappointed as a customer for 7 years plus I can get a better deal as a new customer :( bye bye Three
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Neil Cobbe
(@ncobbe) reported
from
Ince-in-Makerfield, England
Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Pamela White
(@pamelawhite1981) reported
@ThreeUKSupport Thanks but the chat function is a significant part of the problem and they are giving me the run around because I want to speak to the compliants team. I have lost nearly 9 hours to the chat function in the last week! Not good enough
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Pamela White
(@pamelawhite1981) reported
@ThreeUKSupport how do I contact the compliants team directly? Your team in the chat function have been no help for the second time of contacting them, I am 2 hours in and on my 4 possibly 5th person, scratch that they are moving me again to another team and another person!!!
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Ben Taylor-Fuente 🎱
(@BTF_ThePoolRef) reported
@ThreeUKSupport I’m not an active customer? Perhaps you can refund my payments then. I was told I wasn’t eligible BECAUSE I was an active customer, my contract expired but still rolling and making payments. Anyway, don’t worry as I’ve sorted elsewhere. Bye.
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Larry Davids Love Child 🇮🇱
(@ShakhtarSteve) reported
@ThreeUKSupport At the time they said there was no issue to raise as the service was working, apparently. I'm a mobile broadband customer and the post code is RM13 7HJ
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Kevin T B
(@kevtom7) reported
@ThreeUKSupport hey Three I have no Internet today. Home router is not receiving 4g or 5g. Are there issues in the Bradford area? I have DMd you my postcode. I know the drill...
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Alice Robinson
(@superfungun) reported
@ThreeUKSupport I appreciate customer support can only log a ticket, but it’s really frustrating not being able to figure out why it isn’t arriving!
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Fiona fraser
(@fionarfraser62) reported
@ThreeUK Did three respond to my tweet re a two hour wait to renew our charities ten mobile lines!? Time wasted will cancel in May and moving to another network telephone customer service awful!
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John
(@se3john) reported
@ThreeUK Have you considered sorting out upload speeds, they're atrocious? Download is great, but when upload is so slow it's probably not something you should shout about too much
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nononoahah
(@nononoahah1) reported
@ThreeUKSupport I was advised to use 3G which worked for a couple weeks, but now that also terrible, I should be getting 30mb+ upload and download speed but instead I am down to 3mb and below
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Jasmin Chowdhury
(@ChowdhuryJasmin) reported
@ThreeUKSupport Appalling management of the complaint by @ThreeUK complaint team. After a month of waiting you are still claiming some third party took this big sum of money for apps we didn't puchase! The money was taken by @ThreeUK and it's totally unacceptable way to treat customers.