3 (Three) Outage Report in Roby, Knowsley, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Roby, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Roby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Roby, Knowsley, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Prenton, Runcorn, Warrington, Wigan and Wallasey.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Roby, England
Latest outage, problems and issue reports in Roby and nearby locations:
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Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Neil Powell (@neilpowell1971) reported from Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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theflexivegan (@theflexivegan) reported from Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Mason (@MasonSheehan__) reported from Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Sarah Bell (@Belle_Wales) reported from Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Maud'Dib (@Maud_Dib_UK) reported from Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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Chris Danks (@christesla) reported from Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Chris Danks (@christesla) reported from Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Darren Thomas (@DagsJT) reported from Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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Ben Faulkner (@benzini00) reported from Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Michelle Heymans (@MichelleHeymans) reported from Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Sophie Scott (@sophie_lscott) reported from Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Ellie Keegan (@EllieKeegs) reported from Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Michelle Heymans (@MichelleHeymans) reported from Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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John Hemmings (@johnthecyclist) reported from Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Louise Williams (@Sefton3Peaks) reported from Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Brilliant Tours (@brilliant_tours) reported from Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Alison Rayner (@AliJRayner) reported from Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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Darren Thomas (@DagsJT) reported from Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Thomas (@TrivallisCEO) reported
@ThreeUKSupport the nightmare continues! I cant get technical support so I am cancelling. I can’t even get webchat Also the cancellation form has to be posted!!! Really? Feels like a delaying tactic. I don’t use a printer so not sure how else this is done? Please advise thanks
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Lewis James (@LewisCanavan) reported
@ThreeUKSupport I have your Huawei CPE Broadband and download speeds are over 60mbps which is alright I guess. However upload speeds are not so great. My main issue is the PING Latency over the network connection. I use the broadband for our TV boxes and games consoles.
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🦖Jurassic Purp🦕 (@JurassicPurp) reported
@ThreeUKSupport Hi, I have restarted multiple times, it will work for a maximum of a minute and then cut out. I haven’t tested anywhere else but it’s not working when at home which is where I need it to work, I live in the Coventry area.
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? (@Torquenstien) reported
@ThreeUKSupport If I stand right up on top of a high hill I can get 4g but it's so slow and unreliable it's not worth using and I use a one plus 7t and am finding the data in the area isn't as good as it was but I'm paying the same as everyone else who has 4g or 5g and am not getting it
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B T C - 0.1 sats (@Ground_Steecks) reported
@ThreeUK Your company is a #scam. Costumer service is rubbish. My phone signal struggle everywhere. Good think I have @VodafoneUK with me as well, and can't wait to get rid of you....
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Gareth Jackson (@GarethAJackson) reported
... Sigh. Still no #OnePlus9 available via @ThreeUK. What is the point in one network having exclusive rights, if they only have 50% of the handsets available.
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TrainLover106 (@TLover106) reported
@ThreeUK Go **** yourself, you have the single worst internet I have ever seen, and now I even lose my stuff on a game because you guys decide to provide the WORST internet. #WishThereWasA0StarOption
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cheryl mcdade (@chezmcdade) reported
@ThreeUK just had the worst phone call with one of your customer service staff. I have just ordered a sim only with yourselves and am very due to just cancel the whole order after it.
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斯蒂芬·穆特姆贝 Esq. (@EsqRoot) reported
@ThreeUKSupport Your company and I are handling a complaint which is open, the account is closed and yet while the complaint is open you send it to a debt collection agency? What madness is this? Unless the complaint is closed there should be no progress on anything...disappointing
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🦖Jurassic Purp🦕 (@JurassicPurp) reported
@ThreeUKSupport are there any issues with 4G, mine hasn’t been worked since Saturday