3 (Three) Outage Report in Wallasey, Metropolitan Borough of Wirral, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Wallasey, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool and Holywell.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Wallasey, England
Latest outage, problems and issue reports in Wallasey and nearby locations:
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Christopher Williams
(@chrisdavidwill1) reported
from
Wallasey, England
@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Stephen Flanagan
(@Flannybluebird) reported
from
Ellesmere Port, England
Rung @WaltDisneyWorld last night to fix a problem with my Disney experience account. @ThreeUK have charged me £38 for that phone call, disgusted, most of that time was being on hold too 😡😡
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BlocksAway
(@BlocksAway) reported
@ThreeUKSupport I shall see what deals are available elsewhere. Already found I can get an IPhone 13 with unlimited calls, texts and data from O2, for less than you offered me! Yet the offer of iPhone12 was supposed to be an “exclusive” offer, poor!!
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BlocksAway
(@BlocksAway) reported
@ThreeUK On Friday I ordered an upgrade, due Saturday. Saturday I enquired where it was to be told it would be delivered on the 18/7.. today I’m told it was cancelled on Saturday!! Took almost 3Hrs tiger to this point! Appalling Service! Taking my custom elsewhere!!
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Elisabeth Pugh
(@LillyputBakery) reported
@ThreeUK hi we’ve had no data or WiFi access since last night in BR1. Can anyone help please?
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Paul Hutton
(@trafficpaul) reported
@ThreeUKSupport how long has the signal been out in TR6 postcode, please? Is it a short term issue or long term maintenance? Thanks.
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Steve S
(@Langsett21) reported
@ThreeUKSupport When will we start to get a decent 4g Broadband service again at S36 4GY please If we know we can make plans
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Thomas Power
(@thomaspower) reported
@ThreeUK absolutely awful customer experience on Live Chat Assistant
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Shane D
(@CoasterGeekWeb) reported
@ThreeUKSupport Hi Fraser still no improvement today so this is day 3 without internet or mobile signal.
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ELIZABETH Fox
(@LIZLUVSHANDBAGS) reported
@ThreeUKSupport in trying to contact you ref a deceased customer but it seems impossible. Web page is blank, Cust serv number cuts off. Please help
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Charisma Photography
(@CharismaPhotog) reported
Rubbish customer service from @ThreeUK over the past week. It’s not the peoples fault as far as I’m aware, just the robotic script they follow with no ability to actually discuss anything properly or sensibly. End result is You’ll now lose 3 x contracts as I move provider
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Jade ♡
(@h3llf1r3eddie) reported
@ThreeUK I’m getting 5G in Falkirk but your network coverage thing says it’s not available, has it not been updated?