3 (Three) Outage in Wallasey, Metropolitan Borough of Wirral, England

Thanks for the crap internet @threeuk

@ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal

@ThreeUKSupport No I’m currently on 2G But often drops down to 1G

@ThreeUK My Phone is supposed to have 4G but for the past 6 weeks or more it has only had 2G I have checked the coverage checker an it says that work is being done in my local area to fix and that it should be fixed By today’s date 29/06/19 which it isn’t any chance you can help

You ***** let me down yesterday @ThreeUK. Trying to bell people and I had no signal. Can't wait for me contract to run out

@ThreeUKSupport looks like my 11 years as a loyal customer mean very little according to my upgrade options... Cheers 3 mobile it's been magical..#3mobile

@ThreeUKSupport I have gone over this issue God knows how many times. Got told I can't be put threw to the complaints department by two men BUT the third guy put me threw but still not progress

@ThreeUKSupport I am currently sitting here with one bar of signal and my partner is in work with no signal...........

@ThreeUKSupport So now after running God knows how many checks our signal issues are still the same. Called honnor and they are willing to take the phones foe checks BUT that leaves myself and partner with no phone to use, which then will cost us more money to buy a temp phone

@ThreeUKSupport NEW SIM, 4 PHONE CALLS AND WEB CHAT AND MYSLEF AND PARTNER STILL CAN'T GET FULL SIGNAL.... PAYING £30 A MONTH 😠😠😠😠

@ImogenWeekender @ThreeUK @ThreeUKSupport I always used to have problems with bills with them, massive over charges wrong direct debit dates, bills were always messed up! Took my custom elsewhere as they didn’t do anything about it despite numerous calls to them x

@ThreeUK If you have signal 😕

@ThreeUKSupport No, I’ve only been told repeatedly via Twitter that I can’t receive support. But if customer services can help, please link me; thanks in advance.

@ThreeUKSupport Thats not good enough! You have the technology to support it in your system/software in Sweden but wont implement it here in UK!

When you get harassed by your network provider cause your contract is due for renewal and you can’t remember the password you set up silly amount of years ago, so they can’t take the conversation any further which is fine but still try and ring me 10 times a day! Taraaa @ThreeUK

I swear @ThreeUKSupport have the worst customer service department. Over 30 hours since I spoke to someone about my lack of internet, and 5 advisers later I’ve been told it will be activated within the next hour. I was told that 5 hours ago too. #fuming

@ThreeUKSupport I appreciate you messaging but that’s no help whatsoever unfortunately. Three in touch uses Wi-Fi networks which I don’t have when I’m outside walking in town. Super-Voice talks about how you’re fixing blackspots indoors which is not convinced about as I can’t even get a 1/2

@ThreeUKSupport Honestly it’s been the same for about a year or more. It just seems like the area between those two points is massively oversubscribed with connections at most times of day. So you’ll get signal but using anything internet based is pointless as it’s so slow. Calls seem mostly 1/2

@ThreeUK Must have zero, and we really mean absolutely no, customer service skills to apply.

Tried to move over to @ThreeUK after being with @O2 for seventeen years and the customer service has been so utterly dreadful I'm reconsidering (despite them being cheaper). Anyone know if they're worth persisting with? Is it this bad all the time or have I been unlucky?

@ThreeUK been on the phone to your complaints department for 91min with staff in India who told me they were unable to find a record of my account and refused to help further. 13min on the phone with staff from Scotland... problem sorted! #fuming #fridaynightwasted

@ThreeUK why won’t my mobile data work today? You having problems in Liverpool?

@ThreeUK what is wrong with service? My signal is intermittent all week, most days there is no service at all for hours, and barely 1 or 2 bars of HSDPA signal when active in the Wirral area. Calling 333 was no help, nor was the live chat. My phone and SIM are working well.

@ThreeUKSupport Your customer support over the telephone is crap! I couldn’t understand the woman because of the background noise and she would not listen to what I had to say. Such a shame as your service coverage is spot on.

@ThreeUK my daughter is in America and has been charged £50, she hasn’t used her phone. Aren’t you supposed to send a warning text about roaming charges before you charge?? This is really bad service.

@ThreeUKSupport Is there a service disruption for calls in Liverpool city centre. ?

Currently ON HOLD after being CUT OFF again from Three Mobile @Three_Is_Broken #threemobile #threeuk Been told to hang up (by a 3 advisor!!) if the call diverts to INDIA... so 8 calls later...

@tkitmike @ThreeUK Appalling customer service!!

@ThreeUKSupport Not a problem the postcode is E15 2LY

@ThreeUK is a rip off. Poor customer service. They continue to charge me the same amount after I have already paid the cost of the phone off. After 10 years of been a loyal customer. Today is the end with you guys @Ofcom

@counterfitninja @ThreeUKSupport Got a home signal box that connects to the broadband router and gives signal in the house so I can get 2FA SMS without having to go outside and up the hill in the rain :)

@MissRichTeaa @itsDVarin @tvlicensing @BritishGas @virginmedia @ThreeUK Been getting private and confidential letters demanding I pay my tv licence or have my shit taken away etc. I’ve never not paid. I’ve also been in contact with them multiple times. SO ANNOYING.

why did I decide to join @ThreeUK 🤮 I get no signal most of the time and data is slow Kmt

@ThreeUKSupport No as I have no signal at home only when Out xx

@ThreeUK literally the worst company, customer service and general service out there. You suck!

@jopkins @ThreeUK Id already checked today because my signal has dropped off a cliff too