3 (Three)

3 (Three) Outage Report in Wallasey, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Wallasey, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wallasey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Wallasey, Metropolitan Borough of Wirral, England 07/17/2025 14:35

July 17: Problems at 3 (Three)

3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallasey, Metropolitan Borough of Wirral, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool, Upton, Ellesmere Port, Skelmersdale, Birkenhead, Ormskirk and Prenton.

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City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Wallasey, England

Latest outage, problems and issue reports in Wallasey and nearby locations:

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    @ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...

  • HarrietWarnock Harriet Warnock She/Her (@HarrietWarnock) reported from Liverpool, England

    If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.

  • Gary_Kilroy Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    @RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.

  • charl_middo Charlotte (@charl_middo) reported from Birkenhead, England

    @ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.

  • drlornayoung Lorna Young (@drlornayoung) reported from Liverpool, England

    Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks

  • redams66 Alridge Prior (@redams66) reported from Seaforth, England

    @ThreeUK Plastic network for the plastic fans.

  • drlornayoung Lorna Young (@drlornayoung) reported from Liverpool, England

    @ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

  • LifeTraveller77 Al-Scousio del Chiellini* 🟨🟥 🇮🇹 (@LifeTraveller77) reported from Liverpool, England

    @ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

  • charl_middo Charlotte (@charl_middo) reported from Liverpool, England

    @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Wallasey, England

    @ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.

  • chrisdavidwill1 Christopher Williams (@chrisdavidwill1) reported from Birkenhead, England

    Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • johnthecyclist John Hemmings (@johnthecyclist) reported from Birkenhead, England

    @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

  • Sefton3Peaks Louise Williams (@Sefton3Peaks) reported from Seaforth, England

    @ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡

  • benzini00 Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • Belle_Wales Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyBruce64 Andy Bruce (@AndyBruce64) reported

    @ThreeUKSupport your mobile data hotspot service is rubbish. Ongoing connectivity - or lack of - for days now and no one at 3 gives a damn! Grrr

  • codcordwell chris cordwell (@codcordwell) reported

    @ThreeUKSupport And down again @ThreeUKSupport ..... Is there any chance of a working network? Failing that online help that doesn't pass you to another department then not respond?

  • zoevenditozzi Dr Zoe Venditozzi (@zoevenditozzi) reported

    @ThreeUKSupport I’ve done that multiple times; am on my second complaint and still no further forward.

  • codcordwell chris cordwell (@codcordwell) reported

    @ThreeUKSupport What a surprise the network is down again what a joke

  • codcordwell chris cordwell (@codcordwell) reported

    @ThreeUKSupport Yes you're having issues in the area... Everyday.

  • leedowning15974 lee downing (@leedowning15974) reported

    @ThreeUK I have to say in all these years of having a mobile. My first 12 months on this network is the worst ever. It’s terrible.

  • codcordwell chris cordwell (@codcordwell) reported

    @ThreeUK well you have out done yourself today the network is down again same as everyday..... Online help sends a SMS message to security check..... Guess what your network is down it doesn't work and online help doesn't work.... Your not fit and proper. A joke of a service...

  • BomberBrown80 Broon80🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@BomberBrown80) reported

    @ThreeUKSupport Its been happening for a while even got a replacement sim , your service is just rubbish

  • ogarmaile Matt (@ogarmaile) reported

    @ThreeUKSupport Can you check signal in BT11 where I live and BT1 where I work? It's just so bad lately.

  • zoevenditozzi Dr Zoe Venditozzi (@zoevenditozzi) reported

    @ThreeUK this is hands down the worst customer experience I have ever had. Six weeks after starting a business account I never received the second line device and have now been refused setting up new one due to doing credit check too soon after initial set up. No one helping!