3 (Three) Outage Report in Ince-in-Makerfield, Borough of Wigan, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ince-in-Makerfield, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ince-in-Makerfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Ince-in-Makerfield, Borough of Wigan, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Ince-in-Makerfield, England
Latest outage, problems and issue reports in Ince-in-Makerfield and nearby locations:
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Jayenkai [JNK]
(@Jayenkai) reported
from
Little Lever, England
@ThreeUKSupport You'll never know how grateful I was to have that bit of contact. With Covid lockdown in full force, and no hospital visitors allowed, it was phone or nothing. I'm so glad my phone worked as expected. *distant ascii hugs*
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
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Michelle
(@JurgensTeeth) reported
from
Walkden, England
@ThreeUKSupport hi, is there a delay with sending out SIM cards? I got a confirmation email from you last week to say my SIM would be estimated delivery of 03/10/20. I requested my number be changed over tomorrow but it can't as I'm not in possession of the SIM. Can you help,pls?
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Khalid Anis MBE
(@KhalidAnis) reported
from
Sale, England
@ThreeUKSupport so far waiting 45 minutes on the phone to spk to your upgrade team to rectify a problem they made. Perhaps I should switch companies instead🤔
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Michelle
(@JurgensTeeth) reported
from
Walkden, England
@ThreeUK hi, is there a delay with sending out SIM cards? I got a confirmation email from you last week to say my SIM would be estimated delivery of 03/10/20. I requested my number be changed over tomorrow but it can't as I'm not in possession of the SIM. Can you help, please?
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Mac Stephenson
(@mstephenson199) reported
from
Partington, England
Contacted @ThreeUKSupport via Live Chat due to appalling service for the past two weeks. Told issue will be fixed on 02/09. Still expecting me to pay for the contract in full for a week's usage then have the nerve to try and connect me to sales for "Great New Deals". Piss take.
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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Khalid Anis MBE
(@KhalidAnis) reported
from
Sale, England
@ThreeUKSupport now up to 1 hour😡😡😡😡 waiting! Giving up.!! Appalling service. What is going on!
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Aneesah is back but also sad
(@AneesahSha) reported
@ThreeUK hey my network is down :(((
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Tommy
(@magneticmule) reported
from
Ashby-de-la-Zouch, England
@ThreeUKSupport Hi Kymberlie. My mother cancelled her three account as she was in hospital for an extended period of time. She also stopped the DD from.jer bank. Two months later she was asked to pay £30 for some reason. It was never explained why. I tried contacting you guys via phone.
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Dan
(@DanHulme_) reported
My 76 year old Nan has been a victim of fraud in November - numerous phone calls telling us it will be sorted, @ThreeUK have now threatened her through a debt collection company. Customer relations constantly lying. Putting a vulnerable person under undue stress during a pandemic
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Jane Woods 💙
(@jane_janewoods) reported
@ThreeUK despite the glib assurances from your Live Chat yesterday my phone is not working this morning. Dealing with @ThreeUK is frustrating and annoying and I want to cancel my new contract. Who do I contact online as of course I can’t phone?
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Scruffy Steve's Mum
(@jemimabond007) reported
@ThreeUKSupport I didn't check my balance before making calls so I'm not sure about that & I never know how much data I'm using so can't tell about the data charges. The same happened to my husband also regarding over charging for texts. We texted 70007 & 78866 and we're charged 10p for each.
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Lesley Brooke
(@lesleybrooke64) reported
@Issy_isit_wickd @ThreeUK It’s a absolute nightmare. Used live chat yesterday and that’s just as bad. Upgrades my GB too, wish I hadn’t.
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Janvier
(@JanvierUK) reported
The @ThreeUK network has been doing upgrades in my area, but it means I've been without service for over a day. Grrr...
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HuntLaw Creek 🇪🇺
(@cappuck) reported
Beware, just paid £116.69 for a service I didn't use and termination fee of £28 after being with #three for more than 4 years. #badcustomerservice @ThreeUK
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Jonathan
(@JHerronBJJ) reported
@ThreeUKSupport No I have never had an account with you
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Gordon ❾¾
(@thegord1) reported
@ThreeUKSupport I can't get on, i need help asap with this or I'll have no choice other than to cancel my direct debit, and I'll go elsewhere! Constantly buffering, rubbish!