3 (Three) Outage in Bishop Auckland, County Durham, England

So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

@ThreeUKSupport very very poor service

@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

@ThreeUKSupport why is my phone not working pls

@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

@kitchh_ @ThreeUK Worse mobile network in the uk

@ThreeUK so got up this morning and had WiFi calling in my house - took phone with me outside and came back to ‘no service’. Phone is useless without it as no signal in our village - please get it sorted! Done all usual fixes ....

Three Network is horrendous man. No service for a good while! @ThreeUK

@ThreeUK @ThreeUKSupport your data speeds are shocking! I have been without internet / unbearably slow data speeds for the past 4 months! #your customer care team are rubbish.## Why am I paying for a service I don’t receive?

@stevec00ps @ThreeUK this is @ThreeUK my 4g speeds are pretty poor in this area so I don't have huge expectations

@ThreeUKSupport Bank acc proof of them. And of course conveniently She didn’t respond to the email so that obviously you’ll continue to take my money without resolving the problem

@ThreeUK When is @Xiaomi Mi 11 Ultra coming on your network? I can only see Mi 11 and Lite on website, no Ultra?!

@ThreeUKSupport once again, no internet...1mbs, no upload speed at all, chats unavailable. Last problem in my area took months to fix, got the email all was fixed, and here we are again. What’s going on?

@ThreeUK yet again ur signal is shite

So I cancelled my Three home broadband as they kept lying about upgrade delivery date. And now my phone and Business phone (both on three) have been throttled to **** all. @Three_Is_Broken @ThreeUK @ThreeUKSupport Bunch of scamming C0nts

@CrosbyBeast3 @EE @ThreeUK Three have been awful for me.

@ThreeUKSupport Another day, another call. I truly don’t know what to do? The staff are probably very poorly paid and have little or no training. To keep their costs down Three also outsource abroad. Never again!!!!!!!

@ThreeUK is there an issue with the network? Lost coverage the last 20 mins