3 (Three)

3 (Three) Outage Report in Sherburn, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sherburn, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sherburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sherburn, County Durham, England 12/06/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sherburn, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Sunderland.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomWashington Internet
United KingdomDurham Phone
United KingdomDurham Internet
United KingdomTrimdon Internet
United KingdomHartlepool Phone

Community Discussion

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3 (Three) Issues Reports Near Sherburn, England

Latest outage, problems and issue reports in Sherburn and nearby locations:

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • OfficialDicka Darren Dixon (@OfficialDicka) reported from Leadgate, England

    @s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.

  • danieljohnallis Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • wils_pw Paul Wilson - AKA Sunday Willy (@wils_pw) reported from Shildon, England

    @ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Macthesecond1 Macthesecond (@Macthesecond1) reported

    @ThreeUKSupport Your network is shocking, I have complained several times and all they tell me is to change my network settings and that doesn't help at all. I don't know why I am paying for my plan when I have to ask people to hotspot me most of the times if I'm not on wifi😩

  • ChiragP79613905 Chirag Patel (@ChiragP79613905) reported

    @ThreeUKSupport do you have technical support office in uk? I need to walk in personally there as the issue is not resolved by virtual support team.

  • needchoc Raven Moon (@needchoc) reported

    @ThreeUKSupport Hi, I read that 3 will be closing its 3G service soon. I have a 4G mifi device that I set up to be 3G instead because the 4G service was terrible at the time. Will it automatically change back to 4G or do I have to change it back manually?

  • BlyssDana Dana Blyss (@BlyssDana) reported

    @ThreeUKSupport hi the adult filter has been applied to my account and i cant access the toggle to turn it off can you help?

  • Chris_Lloyd_77 Chris Lloyd (@Chris_Lloyd_77) reported

    @ThreeUK Please can you provide a proper email address for me to write a complaint? You have charged me £21 for the last three months when it's supposed to be £6. I have tried multiple times to get this resolved and I don't want to use chat or waste time on the phone.

  • IanLewis_ Ian Lewis 🇬🇧🇺🇦 (@IanLewis_) reported

    @ThreeUKSupport I thought I had resolved a mobile hub broadband issue with customer relations but customers services are just not carrying it out. I’ve spoken to 6 different people been on the phone 90+ minutes. All noted on my account. All 3 contracts are with online services.

  • kimbojs1986 Kimberley Sanders (@kimbojs1986) reported

    @ThreeUKSupport I'm having to cancel it to start a new one with you. I'm so confused as to why I can't just transfer my number straight away and use the pac code. There must be something which can be done

  • IanLewis_ Ian Lewis 🇬🇧🇺🇦 (@IanLewis_) reported

    @ThreeUK @ThreeUKSupport can’t believe the very poor customer service and can’t understand what customer relations want to do! 3 contracts I have with Three and just feel like cancelling the lot! Unbelievable lack of customer support.

  • Macthesecond1 Macthesecond (@Macthesecond1) reported

    I am fed up with 3 network @ThreeUK

  • LFCSovereign61 Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported

    @ThreeUKSupport I’m trying to cancel my mobile broadband but the procedures you have seen designed to make it impossible, or at least as stressful as it can be. I’ve tried multiple times to send you the ID proof you need but each time I’m told you can’t see it.