3 (Three) Outage Report in Sherburn, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sherburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sherburn, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Washington |
Internet | |
| Durham |
Phone | |
| Durham |
Internet | |
| Trimdon |
Internet | |
| Hartlepool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sherburn, England
Latest outage, problems and issue reports in Sherburn and nearby locations:
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D Bromley
(@davybromley) reported
from
Hartlepool, England
@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Taryn Tilley
(@TilleyTaryn) reported
@ThreeUK … every day this week I have been told to be patient and wait another 24-48 hours for a sim to be activated. Your customer service advisors have been no help- apparently they understand what I am going through but no one can tell me or explain why takes so long.
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Su
(@su_per_man13) reported
@ThreeUK @ThreeUKSupport how do I leave a good feedback for one of your retail staff ? I got her name this time and know the shop she usually works at. Not often I go out my way to leave feedback but considering the issues I've had she's been amazing everytime I've needed help
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mahadevarun #FBPE
(@mahadevarun) reported
@ThreeUKSupport Yes I have - it’s been like this for weeks so I hope your ‘planned work’ is going to resolve the issue
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mahadevarun #FBPE
(@mahadevarun) reported
@ThreeUKSupport My phone selects the 4G when there is no 5G available- which is most places!… the 4G is terrible… occasionally it will go to 3G …. I can’t select 3G manually
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Rachael
(@RachieSambora) reported
@GlitterChops @ThreeUK Literally just ordered a phone from Sky instead, she made me feel really stupid for not knowing about their stock issues!
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Saffiyah's smile 🇪🇺🐝
(@UK_Yanky) reported
@ThreeUKSupport It has gotten much worse I am recording the entire thing. All I want to do is transfer my old number to my new sim and close the old sim down
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Sahajesh Patel
(@SahajeshPatel) reported
@ThreeUK Hi, when will you add support for iPhone eSIMs please? I was going to port my wife’s number from EE to yourselves but no eSIM is a deal breaker.
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sez lewis
(@sezmund16) reported
@ThreeUK how hard is it to get a letter to confirm my account is closed and has a zero balance. Ive lost count of how many incompetent people i have spoken with. 3mobile customer service is a joke. I cant complain as i no longer have a mobile number. So now its to the ombudsman.
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David Holmes
(@sherlock1968) reported
Don't normally do this but @ThreeUK has let me down. People have been unable to ring or text me on the SIM provided through its Smarty brand for over a week. Passed from pillar to post by its customer service people - nobody takes ownership & no end in sight.
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Victor Lourenço
(@vitinhopretouk) reported
@ThreeUKSupport the problem I'm still in the store trying to solve this and maybe I will need waiting 1 hour more