3 (Three) Outage Report in Sherburn, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sherburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sherburn, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Hartlepool and Crook.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Hartlepool |
Phone | |
| Crook |
Internet | |
| Newton Aycliffe |
Phone | |
| Sunderland |
Internet | |
| Washington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sherburn, England
Latest outage, problems and issue reports in Sherburn and nearby locations:
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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T!m
(@yorkie_pudding) reported
from
Durham, England
Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Andrew Pinkney
(@aspi80) reported
from
Sacriston, England
@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Paddy
(@stobbsmeister) reported
from
Murton, England
@ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Pup Halvor
(@flyingasadragon) reported
from
Seaham, England
@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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Glenn
(@GlennLovatt) reported
from
Hartlepool, England
@Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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⭐️Samantha⭐️
(@SamanthaStynes) reported
@ThreeUK I had a pac code and when tried to use it said it was cancelled! I didn’t cancel it and I was ignored when I queried it! Still don’t have my pac
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Jacob
(@MrCurrlyHair) reported
from
Wibsey, England
@ThreeUK any details on esim support for iPhones ? I’m getting sick of waiting
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PDB
(@therealpdb) reported
@ThreeUKSupport Transferring to another network, already have the SIM which can use overseas for no extra cost
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Ashlynn Bratton
(@BrattonAshlynn) reported
@ThreeUK appalling customer service @threeUk - shocking! Would advise everyone to try a different network!
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Jemaine
(@reigningjem) reported
@ThreeUKSupport So who can help me? I need an email, a name, a number of of someone, something at least, all I’m getting told is there’s no one to resolve my issue, there’s not even a complaints department. absolutely shocking treatment I have received…
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Jamie Barron
(@gumbald) reported
@ThreeUKSupport Slight issue - I've just tried to do two further accounts and they're both doing the same... Is there some kind of general problem?
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Tony
(@welshtony1) reported
@ThreeUK seems to be going down allot lately. Starting to really annoy me now.
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amanda j 💙
(@mand67) reported
@ThreeUK terrible customer service a customer of 2 years I went to store to cancel a year ago said it would stop at the end of my contract noticed that £600 over a year was taken with no activity on account but no refund. Devastated a company could do this in these hard times!
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m savage
(@msavage16071557) reported
@ThreeUKSupport Still no support. 5 days ago it was escalated to a manager to get the cancelation approved. Nothing since. 2 months without a network. Technical support have given up. How do i get help from Three and escalate this to someone who can actually help a customer
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Gorgon City
(@GorgonCity) reported
during the pandemic, @ThreeUK @ThreeUKSupport STOLE my phone number. my phone didn’t work for almost a year. they refused to help, yet still charged me every month, they’re still trying to get another £200 off me even though this has already cost me thousands. evil scum.