3 (Three) Outage Report in Sherburn, County Durham, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sherburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sherburn, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Hartlepool, Crook and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Hartlepool |
Phone | |
| Crook |
Internet | |
| Newton Aycliffe |
Phone | |
| Sunderland |
Internet | |
| Washington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sherburn, England
Latest outage, problems and issue reports in Sherburn and nearby locations:
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man
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Tedstercal
(@tedstercal) reported
from
Newton Aycliffe, England
@ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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D Bromley
(@davybromley) reported
from
Hartlepool, England
@ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Tedstercal
(@tedstercal) reported
from
Sunderland, England
@ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!
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AJU - 🌵
(@alltimeanja) reported
from
Seaham, England
@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@kitchh_ @ThreeUK Worse mobile network in the uk
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Darren Dixon
(@OfficialDicka) reported
from
Leadgate, England
@s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.
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Brian 'Barno' Barnes
(@bonusgrooves) reported
from
Hartlepool, England
I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@wr_ghty) reported
Anyone have issues on @ThreeUK where every 5th call or so the other person can’t hear you? Their customer service is telling me it’s a “capacity issue” in the area. But I’m not convinced
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Ellice 🇺🇦
(@F1isP1) reported
@ThreeUK - your online chat is pathetic. No response for over 30 mins now. Trying to report a network issue - lost data on my phone and wireless router at EXACTLY same time and being told it must be my devices. More chance of winning lottery 3 weeks running 🤡 🤡🤡
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Edd Kimber
(@TheBoyWhoBakes) reported
@ThreeUKSupport I’ve been with three almost 10 years and have never upgraded my account but am still being charged?
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Gregory Allan
(@cra5hed) reported
@ThreeUK how do you get WiFi on the Elisabeth line when no three_wifi_ssid is available like the rest of the underground. Can you just not revert back to @virginmedia sign in.
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Selfless Citizen
(@CitizenSelfless) reported
@ThreeUKSupport If only. It’s been like that on the Elizabeth line since it’s opened. Fix it!! It’s not temporary
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Joanne Lloyd
(@JoanneL19074030) reported
@ThreeUK Seriously 1.5 hours of live chat…followed by a phone call then left hanging waiting for your upgrades team to pick up…do you really you call that customer service!!!!!!
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Phil A Gray Ⓥ
(@iPHlL) reported
After years with @EE their constant failure this year to resolve an issue I was having I have left and joined @ThreeUK I may lose some coverage in parts of the country but what good was coverage when my calls wouldn’t come through to me!
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The Bert M156 Show
(@TheBertM156Show) reported
@ThreeUK you said my address has access to 5G...I bought your home broadband and it's stuck on LTE, your second line technician then said my area doesn't really have 5G. I've arranged a return. The burning questions are: Why do you lie? Do you think your customers are stupid?
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Richard S
(@igniterich) reported
Absolutely disgraceful that after joining @ThreeUK from launch now being “forced” on to a new contract and loose my roaming. Don’t deserve any loyalty so customers beware! Hey, @O2 fancy a new customer! #three #roaming
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Alex Park
(@AlexJP88) reported
@ThreeUKSupport When sending myself a text I get error message 0. But I have no problems texting anyone else