3 (Three) Outage Report in Liverpool, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (31%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Liverpool, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Wigan, Skelmersdale, Ellesmere Port, Widnes, Runcorn and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Skelmersdale |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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Big Dezza T
(@OneGrumpyMF) reported
from
Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Breamo
(@JBreamo) reported
@ThreeUKSupport You'll then try to blame my side, fail to provide a valid explanation, and act like everything is fine. I have 4G with @VodafoneGroup and @EE also which are working perfectly. Three is always the problem network.
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UnInvited
(@UninvitedbyM) reported
@ThreeUKSupport I have enough of chatting. Endless apologies and conversations, but no actions. I want the issue to be fixed right now. Can we please set a phone call? @ThreeUK #Three
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Daniel Morris
(@ExasperatedOf) reported
@ThreeUKSupport Webchat yesterday fix by 4 Feb. Just received calls from 2nd & 3rd line support, after getting me to swap settings in box, then checking their coverage, then confirming problem (told of yesterday) then told 5 March new fix date. 3 masts at 15km, 12km & 8km all down for a month?
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Aurora
(@StuntNun) reported
Would you cancel your @ThreeUK contract if your son ran up £160 of excess charges for three hours of calls even though his contract was supposed to be capped to prevent this? All current plans have no limit on minutes so he’s effectively being punished for being a loyal customer.
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andy stout
(@andyspurs2) reported
What does it take to get a response from @ThreeUKSupport , Do you have to post at how crap they are at Customer Service or should that be lack of, Any Ideas?
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Daniel Williams
(@firm_danshake_) reported
@O2 Can you give Ian a big thanks from me with his help cancelling my contract (don't worry, I'm not going far!) The process was so easy and he didn't pressure me to upgrade to a rubbish deal @VodafoneGroup + @ThreeUK should take notes from him!
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Jane Smith
(@hprw) reported
@ThreeUKSupport Still can't get into your webchat. Still can't receive phone calls, use the internet much or, you know, use the services I pay you for. What do you suggest I do? This really isn't good enough. Have been having problems since mid December and it's February now.
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Spencer Pearson
(@spencerjprsn) reported
@ThreeUKSupport when will three support esim? O2 Vodafone and ee are the only networks that apple watch supports. When will three have this?
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mae
(@maellekabore) reported
@ThreeUKSupport - DOZENS of hours attempting to have this resolved. I do not have unlimited time to waste because Three is incapable of following up on a complaint appropriately, or to mail one single SIM card. This is genuinely ridiculous. The hurdles to jump through just to get to ask -
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Daniel Morris
(@ExasperatedOf) reported
@ThreeUKSupport That's not a lot of consolation for my work, or lack thereof, for the next month. I've ordered a Vodafone SIM in the meantime and will chase for a 11 month-on update to the Universal Service Obligation - China is now open so interesting to hear the current excuse.