3 (Three) Outage in Bexleyheath, Greater London, England

@ThreeUKSupport I had 0 network at work yesterday. Streatham to be precise and here in Orpington same thing.

@ThreeUK signal is so terrible. I NEVER have decent 4G. Absolutely pathetic.

@ThreeUKSupport trying to use the chat feature on the app it’s not working

@ThreeUKSupport London has always been busy but I've only had issues in the last 6 months. And the signal does not improve when I move around different areas in London either

@ThreeUKSupport No. My signal is shit in central london and I can't even load YouTube videos or google maps on 4g

Cannot make calls or get a signal yet again from @ThreeUK. If I had £1 every time this happens I swear I could retire now. King William St, London #NoSignalHere #NoServiceHere

@ThreeUKSupport But I have been suffering from the same issues at the exact same places for YEARS!! I would have expected to see some improvement, instead I just get the same excuses.

@ThreeUKSupport Good excuse but blatantly a lie. Since everyone I know on three is having the same issue it’s obviously a network issue (as I’m sure you are aware)

@ThreeUK has to have the worst service in the world 🤬

@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

@ThreeUK over 12 minutes to get to an option to speak to someone and then told to hold for at least 15 minutes.. because you are busy... help!

@DanOnkar @ThreeUK Their 3G / 4G is the worst.

@ThreeUKSupport The CR2 postcode covers quite a large area. Where I am, the coverage map says 4G is available when in fact it is not and never has been. Your map is misleading at best.

@charlotter00se @VodafoneUK @ThreeUK You should try o2. I’ve never had a single problem on my contract. And you get the o2 priority with some really good deals, and early release tickets for concerns, sports etc. I’ve never had a single extra charge. And their customer service is really good too.

@thatfreyr @ThreeUK The worse company ever. I had a business trip, went into the store to see if my tariff covered international calling data etc and I was reassured that it was all good. Next thing I know I have a £400 bill! It took months to get this resolved. Terrible company @ThreeUK

customer come in and thank me for helping there son sort his phone out yesterday coz he was stuck in Brentwood lost him wallet and phone wouldn’t work. only 11. I wish I’d had known he was stuck I’d have paid his bus fare. Great when we can help with stuff like that @ThreeUK

Yet again no @ThreeUK signal on London Bridge. Neither 3G or 4G work at all #NoServiceHere #NoSignalHere this is almost a daily occurrence

@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

@glamnailgirl @Three_Is_Broken @ThreeUK @ThreeUKSupport I was only three months in to my two contracts. I logged the complaint and then gave them a month to sort it and demanded that if it wasn’t sorted by that date that I could leave and then I did.

@ThreeUK The customer service representative of yours mentioned I will not be put on music after 25 minutes wait but no, am on music yet again.. #ThreeUK

@ThreeUK Miserable customer service on #ThreeUK!

@ThreeUK Getting through to customer service is a nightmare. It says the wait time is over 15 minutes now and so was the case with over the weekend.. Help!!!!

@ThreeUK what’s going with your Sunday service... still waiting to speak to an advisor! This is so frustrating!!!

@timmay2 @ThreeUK Second that, at least that way your customers can keep track of the improvements taking place. Pretty fed up of waiting and waiting for the network to improve

@iKevinWebb @ivanoverton @ThreeUK Don’t sign up with three. I just escaped from my home 4g contract with them. Utterly awful service and non existent data speeds.

@adam_d3stroy3r @IsayIsayIsay1 @ThreeUK Lol tbh that excuse will actually be valid now, Three are rolling out L-band spectrum on 4G. Only more recent high end phones support it. Last years iPhone and the iPhone 11. So many like myself using older iPhones won’t likely see any benefit.

Internet is crap in Leytonstone been here 3 days now @ThreeUK 4g please sort it

@ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost

@ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.

@justifyles @richandprecious @Three_Is_Broken @ThreeUK Well then that comes down to choice doesn’t it. Just saying nobody has to stay in a broken contract if they don’t want to. I’d suggest speaking to EE. They have a new u limited contract and you can just pop their sim in a 4g router.

@Three_Is_Broken @ThreeUK at this point I do believe this a proper joke. A comic movie about a proper fraud. I really had enough... they said they would have sent me a new sim. It happened two weeks ago. maybe they are delivering it at the same speed of their network

@ThreeUKSupport No it hasn’t. I want to leave this network. All you do is take people’s money and not provide an appropriate network or service.

@ThreeUKSupport Customer service is 👎🏻 Needs to be on point & your business department is the worst I’ve delt with.

I just can't wait to leave @ThreeUK! What a terrible service.

@Three_Is_Broken @ThreeUKSupport Yes. Their marketing contradicts what their support team says. I’m stuck though as there is no other provider where I live and fixed broadband isn’t possible even though it’s central London (heritage area so no digging)

@Three_Is_Broken @ThreeUKSupport The agent couldn’t understand the difference between speed and volume. He argued that because last month I used 180gb I was obviously enjoying the service I was paying for. I was shocked and disgusted as he had the notes from past 3 months of hell and was supposedly a “manager”

@ThreeUKSupport @ThreeUK you promised me support and today you have failed massively. I can’t speak to anyone via chat or on the phone that can see my active complaint - I need to speak to someone in the UK but it’s impossible.

@ThreeUKSupport I went to portugal but never receive a message that I will be outside my fata plan or whatever... so i don t understand! Can we fo something for it ... best

@ThreeUK disgusting customer service from #threemobile I have spent too many hours just trying to get through to someone to cancel my data sim being thrown from one incompetent person to another and now in store having just the same experience over the phone!! Shameful service.

@ThreeUK have the absolute WORST customer services.. I will make sure none of my friends and family ever take out any mobile services with them if I can... shocked by just how very useless they are!!

@ThreeUK and @NintendoUK it seems #Three5G service does not work at all with #nintendoswitchonline this is now a complete show stopper for me! Switch games that don't use the online service like #fortnite or #PaladinsGame work fine but this #NATTypeD issue cripples online!

@ThreeUK is such a crap network. I can’t even check how much my bill is for the month as my signal is absolutely AWFUL! What a waste! Absolutely awful network!!

@ThreeUKSupport I can’t tell you how many times I’ve heard exactly the same “hymn” - giving you my post ode is pointless - the network is broken and shamefully so. The network Is dishonest. The network I not fit for purpose in any city.

@ThreeUKSupport The real thing is - scripted response aside - the three network has never been worse. There isn’t a spot in London where a data connection can be maintained. I’d be happy with 15mb if it was reliable and available. Instead you sell a fairytale.

@UKKelendriaa @ThreeUK Mine is £8 😭😭😭. Three needs to fix the signal issue cause it’s annoying

Hello @ThreeUKSupport your network appears to be broken today. I have full 3G but pretty much no data speeds ok the overground between Peckham rye and Surrey quays, and cable street/shadwell.

@IamLinguistics @ThreeUK Yeah bro mine's been awful for a few months now

@ThreeUKSupport Hi yes, it is correct but it’s also not linked to just one post code this is a near constant problem and switching between 3G / 4G doesn’t help. My phone signal is always fine for calls and texts it’s just the internet.

@ThreeUKSupport @ThreeUK please provide me with the ceo contact details I want to escalate a complaint

@ThreeUKSupport Not your website at all, just your terrible network.

@ThreeUKSupport All sorts of issues with the call centre, that had denied what had previously been promised rand then proceeded to call both myself and my mother liars. A credit was supposed to be applied to the accounts for a previous complaint that wasn’t applied, this is the stem of the issue

Still no bill refund from @ThreeUK and no record of the chat I went into to arrange it (was told I could be sent one via email) so no reference number. That's it, Keep adding validation to my reasons for leaving... (Also spare me the "we're sorry you're leaving" crap too)...

When someone’s watching Netflix in the house that’s it. I can’t browse anything on my laptop then 😆😆😆. RIP @ThreeUK. 6 more days and then I’m free of this creepy network.

@ThreeUK nevermind about building thes fastest 5G network, concentrate on sorting your 4G newtwork our first cos it absolutely diabolical. I can’t wait for my contract to end so I can leave. #donttryandrunbeforeyoucanwalk

@ThreeUK worst service provider ever! Their internet connection sucks. They say runlimited data with no cap on connection speed but honestly their connection speed is less than GPRS speed sometimes. That’s how joke it is. Highly reckon not to use Three!

@ThreeUKSupport You guys are so so slow just like your broadband

@ThreeUKSupport I’m really disgusted at the poor from both you and @Razer. Bad service and an even worse phone! #badservice

@ThreeUKSupport data zervice is terrible on Putney High Street, and has been like that for a Month now

(1) Please help me out guys. I'm tryna update my email address in the app but I keep getting an error message. You're sending a password email reset link to an email that doesn't exist and I can't change it... @ThreeUKSupport