3 (Three) outages and service status in Bexleyheath, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Bexleyheath, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (50%)
- Total Blackout (25%)
- Wi-fi (25%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bexleyheath, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at 3 (Three)
3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bexleyheath, England
The most recent 3 (Three) outage reports came from the following cities: Dagenham, Poplar, Waltham Forest, Newham, Southwark, Tower Hamlets, Hackney, Dartford, Romford, Gravesend, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham
|
Total Blackout | 19 days ago |
|
Poplar
|
Wi-fi | 23 days ago |
|
Waltham Forest
|
Internet | 24 days ago |
|
Newham
|
Internet | 25 days ago |
|
Newham
|
Total Blackout | 1 month ago |
|
Southwark
|
Internet | 1 month ago |
Community Discussion
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3 (Three) Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Michelle 🐢🐺 (@stormhasgone) reported from Hackney, England@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
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Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Ben Mason (@bbmason) reported from Stone, England@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!
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#KeepOurNHSPublic (@SaraSadEyedLady) reported from Camberwell, England@ThreeUKSupport I have contacted the complaint team. I’m waiting for a response.
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karen (@karlea45) reported from Camberwell, England@ThreeUKSupport whenever I phone three they do not help. Taking my money all the time
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🇬🇧🇺🇦🇪🇺 (@markariyan125) reported from Lewisham, England@ThreeUK I'm a ThreeUK customer and DIDN'T receive the alert.
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caddyshack (@CaddyTHFC) reported from Poplar, England@ThreeUK considering your 5G connection is so shocking and a lot worse than your 4G. Does this mean I’m able to cancel my contract as you are not providing me with adequate 5G service?
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Caracasflat (@caracasflat) reported from Bromley, EnglandThis is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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Caracasflat (@caracasflat) reported from Bromley, EnglandHi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, EnglandSince I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.
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Manesha (@NessaRM) reported from Eltham, England@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off
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Chrissy Darling (@chrissydarling) reported from Hackney, England@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
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Susan Elizabeth (@JetsetSusan) reported from Hackney, England@ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?
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Samantha Kennedy (@CordonSamsey) reported from Camberwell, England@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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Leigh Regan (@LeighRegan73) reported from Romford, England@ThreeUKSupport thank you so much for setting your debt collectors on me with no communication whatsoever. Lovely customer service. Looking forward to moving to another supplier when my contract ends #poorservice
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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𝒜𝑀𝐼𝐿𝐿𝐼 (@rarerafs) reported from Eltham, EnglandThe audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.
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Deano (@BedTaker) reported from Dartford, EnglandHey, @ThreeUK, your 4G signal in this area is ******* ****! Maybe try doing something about it, yeah?
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Stuart Bonathan (@stuartITV) reported from Southwark, England🚨 🚨 So looks like @ThreeUK failed to issue the alert at 3pm. Lots of messages on twitter of others who didn't receive the sound or message. Anyone with a 3 phone actually receive it?
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Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England@ThreeUK your shop in Cannon Street has **** customer service, sort it out
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rizwan Ali (@rizwanalihaidr) reportedHi @ThreeUKSupport , This is now a formal complaint. I have been a loyal customer for over 10 years, and the service I’ve received recently is completely unacceptable. I am being significantly overcharged. my bill should be £15 + £28 for broadband, yet £104 was taken last month
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bob jeffray (@BobJeffray) reported@ThreeUKSupport why is it so difficult to cancel a home broadband contract?
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David Richards (@gadgetbluetab) reported from Anstey, England@ThreeUK I'm having a problem with my new upgrade. The delivery has gone missing at Dpd. Day 3 now waiting.!!
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Godwin Tolulope Anthony (@Tolulorps) reported@ChelseaFCW @ThreeUK Sio should be the one to join the attack from the midfield 3. Cuthbert has no business in the attack. Also, our press out of possession is horrible. Why are our wingers dropping deep into the midfield and the midfielders pushing up? They get past this setup easily.
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Graeme (@woodenscot) reported.@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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Joe Tweeting. (@joeisstanding) reportedI had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.
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graham paterson (@grahampaterson9) reported@ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next
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joy thomS (@thomSJoy) reported@ThreeUK is anyone else having problems with @ThreeUK connection
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedMany thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.