3 (Three) Outage Report in Bexleyheath, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bexleyheath, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bexleyheath, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, City of Westminster, Hackney, London, Islington, Croydon, City of London, Newham, Harringay, Gravesend, Waltham Forest, Poplar, Tower Hamlets, Dagenham and Barking.
| City | Problem Type | Report Time |
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| Internet | ||
| Phone | ||
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Community Discussion
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3 (Three) Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Amelia Stott
(@ameliaoceangirl) reported
from
Stratford, England
Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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Welshinldn
(@Welshinldn) reported
from
Walthamstow, England
@ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Guy Armitage
(@guyarmitage) reported
from
Lambeth, England
. @ThreeUK do your agents have access to unencrypted passwords for your customers? One of them just asked for our password over the phone (which in itself is really bad practice) then on answering with a temporary password, said it wasn't what he had on record.
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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Andrew Mullinger
(@mullinger) reported
from
City of London, England
@ThreeUKSupport Ie the credit file record. They said they don’t believe it was fraud but why would I lie?! I’ve contacted Robert your CEO and he’s looking into it for me. Afraid customer protection team didn’t do well :(
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Raghunath S Iyengar
(@ragwhos) reported
from
Islington, England
@ThreeUKSupport Thanks for your help. I'll try tomorrow. Like I said I don't trust the IVR I got to today, but I've made a payment just in case and it did it has accepted it. I hope you could check it
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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George Johnston
(@GJHyde_) reported
from
Poplar, England
@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?
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Rob Crabtree
(@crabrc) reported
from
Poplar, England
@ThreeUKSupport It took three days to reply to this. During that time I called numerous numbers, tried ordering online multiple times. No one could help me get a new contract. How ridiculous is that?! Clearly your systems don’t talk to one another and departments can’t transfer. Useless.
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Ice.reef Ⓥ
(@Ice_Speedway) reported
from
Stratford, England
@ThreeUKSupport I have had a cross next to my reception all day. Trying to do work here and can't make or receive any calls. Can you please help as this is ridiculous.
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mal mulhern
(@minion74) reported
from
East Ham, England
@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Redfearn
(@IanRedfearn4) reported
@ThreeUK do your staff ever do what they say they are going to do? Over charged, advisor said they would rectify but the higher amount has still come out of my account. Baring in mind I asked the advisor numerous times if this issue was resolved 😡
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Steven Earnshaw
(@coeus1982) reported
@ThreeUKSupport The sshot shows 17 min, by this point the op was still putting me on hold! 4th time!! He then transferred me to customer services who did it! Why on earth would i also want to listen to sales ideas maybe suitable for friends either? #three #pressureselling
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Sara Mai
(@Upcycle2u) reported
@ThreeUK another friday night with no wifi - such service!!
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**** Dunne
(@jock_dunne) reported
@bigkehoesy @O2 Don't go too @ThreeUK there network here in derry is absolutely awful
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noah fence
(@9jaykay_) reported
@ThreeUKSupport i will try later but it seems like there’s just technical issues with your whole site + app
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Natalie
(@Natalie_Cox) reported
@ThreeUKSupport i upgraded my contract with the £10 half price for six months but this isn’t showing on my bill. had nothing but problems with this upgrade any ideas?
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daniel skews
(@skews3) reported
@ThreeUKSupport Shocking service will be ordering my bank to cancel both direct debits to three if this isn't sorted tonight
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Daz Beale
(@bennystoon) reported
@ThreeUKSupport I have been a customer for nearly 20 years paying a lot of money, I have hung on in the vein hope that your internet service will improve alas it hasn't! My contract comes up in November and I will be moving across to EE. Your Home Hub is rubbish!!
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Mark
(@TeeteeMr) reported
@ThreeUKSupport There's no additional charges at all and it appears you're just making it up as you go along and as for calling 333 i'd rather stub my toe tbh,nevertheless it won't be long until i'm out now of what is the worst so called 'business' i've ever had the mis-fortune of dealing with.
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Dean Jones
(@FreneticZombie) reported
@ThreeUKSupport I have a question about eSim support. Does Three mobile work with smart watches? Specifically the Samsung Galaxy Active 2 LTE? Thank you