3 (Three) Outage Report in Bexleyheath, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bexleyheath, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bexleyheath, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Southwark, Swanscombe, Croydon, Hackney, Woolwich, City of London, Harringay, Dagenham, Newham, Dartford, Gravesend and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Caracasflat
(@caracasflat) reported
from
Bromley, England
This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK I don't understand why the third is always not or broken.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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M I K E Y
(@lostmikeys) reported
from
Ilford, England
@ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Bears Travel Coffee
(@BearsTravel) reported
from
Ilford, England
@ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department
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Caracasflat
(@caracasflat) reported
from
Bromley, England
@ThreeUKSupport Thank you Scott, the post code is BR3 1PD We have only 1 month with the service and we can’t make it work.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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Kent Le
(@kentausuk) reported
from
Poplar, England
@ThreeUKSupport just joined Three contract and switched my old number from Vodafone which should have taken place yesterday! Today I checked it hasn’t happened yet - call Customer Service no one answer!!! What happened? I gave you the PAC code!
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tk.
(@TinuErin) reported
from
Eltham, England
@ThreeUK just here to tell you that you’re the worst thing since ikokore
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Caracasflat
(@caracasflat) reported
from
Bromley, England
Hi @ThreeUK @ThreeCare we are having serious issue with the Wi Fi signal at home and I called your customer service “they couldn’t hear me ok.” If there is any chance to receive a call from your technical support? Thanks
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK Why do 3G companies always have a network?
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nico Marcenaro
(@NickMarcenaro) reported
@ThreeUKSupport No, I was wondering if there were some protocols that changed in your end for any and all device. Because the issues I am having are very peculiar, with big websites and apps (App Store, YouTube) and is just happening with Three suddenly. Would it be possible to at least check?
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Ann
(@Ann86990920) reported
@ThreeUKSupport Useless pathetic company. No signals. Worst customer services. Have no record of online cancellation forms during chat only options in covid. Only allowed 20 minutes customer services during covid. Numerous calls didn't cancel it and want money for no use.
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Lisa Gridley
(@LisaG75) reported
from
Wickford, England
@ThreeUK very upsetting calls last night from a call centre claiming to be from Three offering upgrade deals. When I said I wasn't interested man kept ringing back in different numbers and swearing down the phone. Presume not your staff but you not sure if outsourced call centre?
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Lukus
(@LukiKnowsBest) reported
@ThreeUKSupport No I thought I was speaking to customer service via Twitter? Do I need to email someone else. I have no time for calls. I was there 16-29th
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Charisma Photography
(@CharismaPhotog) reported
@ThreeUK what a shambles of a service. Yesterday I phoned & added on the sim pairing for Apple Watch to my data plan.Told it was be active. Still not active and after an hour on the phone I’m told that as my billing date was 2 days ago then the pairing won’t be active till 14/9!
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Cameron Richards
(@CamRichards2004) reported
@ThreeUKSupport Hi, it's still not working.
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Dan
(@jamgyal) reported
@ThreeUKSupport And now I’ve lost the webchat I started. The complaint has been re-opened and the person I was speaking to said they were going to take ownership of it through to the end. But I’ve been kicked out of the chat. I’ve been charged £25 extra for next month too. £73 when should be £10
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Bats, rats, and alley cats.
(@JeremyHomer) reported
@ThreeUK has been offline for about a month around here - two cell towers serving my area are being 'worked on' and every time I call, I'm quoted "we'll have the issue resolved in the next 7 days". We're on the third set of 7 days, and I'd love to know an actual timeframe
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Wayne
(@WDC1969) reported
@ThreeUKSupport The phone worked, calls were fine, contacted customer services texts also started to work then texts reverted to the Three number and then now no service. Customer Services giving different advice, so what should I do to update as I can't connect to 3 network
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Cameron Richards
(@CamRichards2004) reported
@ThreeUKSupport Hi, can you tell me why my texts are not sending? My sim is activated and since yesterday I've had problems.