3 (Three) Outage in Ipswich, Suffolk, England

Hi @ThreeUK my 4g is super slow too. No excuse as I live in town and full signal. I tested on an o2 and much speedier. I will be leaving as soon as my contract ends in October.

@JonathanAnsell @ThreeUK @nashbybass @O2 Lucky I’m on virgin they are saying that they are sorting O2 network out ASAP so hopefully it will be up and ready soon xx

@ThreeUKSupport Yes we both have the latest version that phones and full internet. It's damn annoying as your signal is weak at home so need the app. It constantly does it. We've reinstalled too.

@ThreeUK you really need to work on your Three in Touch app. So many times we have tried to answer calls TIT intercepts on Pixel 2 but you get to buttons etc. We keep missing calls due to this poor app.

@ThreeUKSupport Beautifully sunny day here in Woodbridge, nothing to drop the reception coverage at all but again there’s still no coverage at IP2 1DS. I last mentioned this months ago but things are still terrible at this location. Maybe you’re working on the transmitter again? Hmm. Nah!

@VodafoneUK I’ll choose to go with a better mobile provider, once my contract comes to an end! Can’t wait to leave @VodafoneUK. Looking forward to see what @EE @ThreeUK @tescomobile can offer and how professional they are and treat customers #vodafonearecrap

@AlastairPeat @ThreeUK Hi Alastair, prior to November 2017, iPhone handsets would lock to the first network they were used with, if your handset is locked to Three, they should be able to get it unlocked for you - Jade

@ThreeUKSupport The Web chat was where my details were compromised is there not a way of speaking to you personally I am currently still on hold to your Indian call centre 24mins in with no help and no calls from your security as promised - I have taken names and times of all calls if needed

@ThreeUKSupport currently 45 minutes waiting for an issue I was meant to call you about immediately. Seriously frustrating. Live chat not available. Am listening to the same music which is clearly on a 10 minute loop. Feel like giving up and allowing my account to be hacked..

@ThreeUKSupport You’ve been saying esim support is coming for years now! At least give your customers an idea of how much longer we will have to wait for this feature. Or you may find yourself losing customers rather quickly since most other carriers now support esim @Apple watch

@ThreeUKSupport I got my phone stolen & I have been waiting for over 50 minutes on the phone to talk to someone to blacklist it. Your live chat is also off. I fail to see how is this a 24/7 service. #three #poorcustomerservice

Real life scenario for @ThreeUK and @CPWTweets - I bought a new iPhone 7 3 years ago from Carphone, unlocked. Walked down street and bought sim only deal from Three. Now moving to Sky Mobile and on inserting new sim, I find the phone is locked to Three.

@nikkideruijter1 @ThreeUKSupport help her please

@ThreeUKSupport I’ve had no signal for a day now and tried all usual ways to reset with no luck. Can you look into this with me please - can’t call 333 !!!

@ThreeUKSupport your customer service sucks, I spent 26min on the phone trying to complain about my MiFi not working. I don't want to talk to your online chat as they seem to be forced to resolve things at first point contact on pain of death. What is wrong with your company!