3 (Three) Outage Report in Bures Saint Mary, Suffolk, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bures Saint Mary, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bures Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (36%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Bures Saint Mary, England
Latest outage, problems and issue reports in Bures Saint Mary and nearby locations:
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
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⚓Ian⚓
(@SeadogSpurs) reported
from
Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder
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moonpunk
(@moonpunk) reported
from
Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUKSupport still no signal what is going on
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Amanda
(@Ladysherb) reported
from
Alresford, England
@ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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Ade Dehinbo
(@ade_dehinbo) reported
from
Colchester, England
@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Little Lion Girl
(@GemmaWh84298627) reported
@ThreeUKSupport Hi, sorry only just seen this. I've since returned the phone to Three and have received a replacement as I couldn't wait for a fix.
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Peter Boros
(@1Pebo) reported
@ThreeUKSupport So actually in addition to my #Threeuk #Threeuksupport mobile broadband not working you are also saying that my local service has failed and is not due back until next week. That is disgracefull
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Intricate Cinnamon Hat
(@oo_ab_welcome) reported
@ThreeUKSupport And your broadband is falling YET AGAIN. And another complaint to OFCOM.
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Chris 🙃 #FBPE #GTTO #RejoinEU
(@ChrisyDrThomas) reported
@ThreeUK rubbish customer service - spent 30 minutes on phone trying to get an add on removed that can’t be done via the app - got cut off - spent another 30mins listening to your music and customer support then said couldn’t understand me! Sort yourselves out!
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Paul McClure
(@chiefmackers) reported
So be careful ppl…if u buy a package deal with @virginmedia and @o2 and neither provide the service u bought, they will still lock you up in a contract they aren’t adhering to and charge you. Thank god for @ThreeUK or I would be completely without internet for 5 months at home
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Joanne Lloyd
(@JoanneL19074030) reported
@ThreeUKSupport Hi Laura, all I want to do is speak to someone to discuss my issue and not have to keep texting.
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Well Miffed
(@WellMiffed) reported
@MartinSLewis Why am I having to pay to cancel a service that is not fit for purpose. @ThreeUK @Ofcom
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ljf
(@ljff__) reported
@ThreeUKSupport I’ve been with three for years and never had any issues until i put this new sim in - I’m based in postcode WA8
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S
(@suzmmx) reported
@ThreeUKSupport (obviously I haven't tested every single station/line but it seems to be a Central and Liz line issue)
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Tracey86
(@TRS1986) reported
@ThreeUKSupport Can you confirm that my only options are to stay with the original contract or do a 4 hour round trip to change or cancel? Why can’t I go to a different store?