3 (Three) Outage Report in Bures Saint Mary, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Bures Saint Mary, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bures Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Bures Saint Mary, England
Latest outage, problems and issue reports in Bures Saint Mary and nearby locations:
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUKSupport still no signal what is going on
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal
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moonpunk
(@moonpunk) reported
from
Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sreedhar
(@urbaneromances) reported
@ThreeUKSupport 1)I upgraded on 30th December. The order was duplicated and was never sent through. Despite me speaking to customer support (who are useless) on several occasions they did not even check it properly. I waited for over 25 days and cancelled the upgrade.
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Tahir Hussain
(@t4h1r) reported
@ThreeUKSupport @Daryl_Bartlett @O2 customer care seem to be posting these out to customers as they also were only just offering in stores
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rachel sharp
(@sharpie692009) reported
@ThreeUK @LedjanDushanova Lucky you I’ve had no service since I took a contract out 8th January!!!
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mae
(@maellekabore) reported
@ThreeUKSupport Why can’t the complaint team, who I’ve spoken to about this repeatedly, find the time to email me directly so we can have a conversation that’s not tied to availability and that doesn’t require me to re-explain it to someone new ever time? I can’t stress enough that I have spent-
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mac77
(@mac7722975336) reported
@ThreeUKSupport The letter stated that they (Customer Protection Team) couldn't "give a precise date of reactivation" but that they were "working to address this as quickly as possible".
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Abby Futter
(@Abbbyxx) reported
So I’ve been sent a new SIM that was delivered today - great 👍 That new SIM doesn’t work properly and is having to be manually activated AGAIN - **** 👎 Holding onto the promise of it being fixed today... not holding my breath @ThreeUKSupport @ThreeUK #NeverUseThree
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mac77
(@mac7722975336) reported
@ThreeUKSupport I tried Customer service, phone and online chat. Response was that my account was deactivated and I should wait. Without access to my online Three account, I was counting on another snail mail letter to confirm my phone number was safe back to Three.
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mae
(@maellekabore) reported
@ThreeUKSupport - DOZENS of hours attempting to have this resolved. I do not have unlimited time to waste because Three is incapable of following up on a complaint appropriately, or to mail one single SIM card. This is genuinely ridiculous. The hurdles to jump through just to get to ask -
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john smyth
(@johnsmythdublin) reported
@ThreeUKSupport seriously what is with cc trying to get an issue sorted for months now and ye recommend a web chat that doesnt work
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Karen Buglass
(@KarenBuglass) reported
@ThreeUKSupport I am absolutely disgusted by the service or lack of it from three today. I have spent the last hour trying to resolve a call issue with you I have made a phone call and two live chats on on 3 occasions the contact has been terminated by three! I need help