3 (Three) Outage Report in Bures Saint Mary, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Bures Saint Mary, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bures Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Bures Saint Mary, England
Latest outage, problems and issue reports in Bures Saint Mary and nearby locations:
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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Ade Dehinbo
(@ade_dehinbo) reported
from
Colchester, England
@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Amanda
(@Ladysherb) reported
from
Alresford, England
@ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUKSupport still no signal what is going on
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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moonpunk
(@moonpunk) reported
from
Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Ray 💙
(@realmickray) reported
@ThreeUKSupport We've had continuing issues with signal dropping out meaning calls continually cutting out. Work supposedly going on nearby but no dates given for completion. Contract renewal due but reluctant to renew unless this can clarified?
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Jane Smith
(@hprw) reported
At one point the @ThreeUKSupport person suggested it could be due to engineering works, but then said there were no engineering works in my area. They've promised to get their broadband people to call me but I have no signal! They won't get through! And I still have no signal.
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Maimai
(@vgoldie) reported
@ThreeUK @ThreeUKSupport You are shameless. You are not true to your words. I should have not believed you. Never again will get a contract from your network.
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Rachel M.
(@RachelM_85) reported
@ThreeUK still having issues with data in Tunbridge Wells and getting H+ instead of 5G 😑 it's been almost a month since my last complaint and issue still ongoing
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UnicornsRock 🏳️🌈🏳️⚧️
(@UnicornsRockUK) reported
Hey @ThreeUKSupport How do I contact you to report a possible fraud. You won't let me message you via your website because I'm not a customer.
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Little Wonder
(@Little_WonderUK) reported
@ThreeUK I'm finding it impossible to make calls on your service. It just cuts out all the time. 🤬
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Joe Gellar
(@JoeGellar) reported
@ThreeUKSupport Your just as much help as your customer care team, USELESS!! You just sending me back to the same incompetent people that were of no help!! no point in saying you’re going to help went clearly you can’t. Bye
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Han 🧠
(@venusbather) reported
@ThreeUK why have I literally just been held hostage on the phone for nearly an hour whilst trying to cancel my contact . Mans would not let me leave kept offering me deals even tho I said no thank you about 50 times. Gimme a free phone or smthn for that I stg I nearly cried😭
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Jane Smith
(@hprw) reported
@ThreeUKSupport I might not have a signal, but I do have something else--COVID! (I think. I've not tested as I would have to go out to buy a test, and I'm not going out until I'm better.) (I'm not that bad, so don't worry about me. I have the Youngest to look after me.) (And the cats.)
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Joe Gellar
(@JoeGellar) reported
@ThreeUKSupport I contacted customer services they said the order will be delivered tomorrow, i have been provided no tracking. Mr order was placed by myself at 1755. I work self employed, 2 days off instead of 1 is very painful!!