3 (Three) Outage Report in Bures Saint Mary, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Bures Saint Mary, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bures Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Bures Saint Mary, England
Latest outage, problems and issue reports in Bures Saint Mary and nearby locations:
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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moonpunk
(@moonpunk) reported
from
Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUKSupport still no signal what is going on
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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hamza chucha
(@hamza_chucha) reported
@ThreeUKSupport Biggest mistake was trusting and believing in what three say, everyone whom I speak with at customer service with three is utter useless,
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Paul Hewes
(@hewesyp) reported
@ThreeUKSupport Cheers Pete, much appreciated. Out of interest does Three cancel sims? This is a PAYG sim which has worked fine for years, I used it a month or so back then yesterday it was dead. No service. Might it cancelled?
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samantha fisher
(@fisherr_x) reported
@ThreeUKSupport Yea still not working
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Pastey
(@Pastey_88) reported
@OnePlus_UK Be nice if it was on more than one network other than @ThreeUK
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Ash UK 🇺🇸🇬🇧
(@Ashuk2020) reported
@ThreeUKSupport How patronising lol I’m not deranged and fully aware of how IVR systems work - but none of the options route you to CS. I asked you to try for yourself but never mind.
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RG
(@rustyg100) reported
@ThreeUK have been a loyal customer for 15 years!!! Phone microphone doesn’t work yet you want me to pay £260 to repair or upgrade! Wow @VodafoneGroup got any good deals to transfer ?
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Jason Korsner
(@jasonkfilm) reported
@ThreeUKSupport Thanks for your reply. But that’s my point - I’m not getting service from 3 as I’ve got the Virgin SIM in my phone! If you’re suggesting that I have to keep paying 3 for as long as it takes Virgin to transfer my number, there’s a problem with the system that @Ofcom must address.
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Nick Rosenthal
(@nickrosenthal) reported
@ThreeUK So the VOIP provider? They wanted to do a firmware update. And in the process, they rendered my phone "unusable". "Please send it back to us, then we'll check it and send you a replacement out" Cough. Total customer service fail. Actually *refused* to send me one out first!
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𝑴𝒊𝒄𝒉𝒆𝒍𝒍𝒆 𝑻𝒉𝒐𝒎𝒂𝒔
(@EllaBullet) reported
@ThreeUKSupport Like I get how customer service is - I used to work for a phone company myself, but sometimes diverting from the script is necessary when the issue is down to technical errors as opposed to regular billing issues