3 (Three) Outage in Bures Saint Mary, Suffolk, England

If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.

@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻

@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less

@ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please

@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!

Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for

@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.

@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!

@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!

@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder

@ThreeUKSupport still no signal what is going on

@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal

@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile

@ThreeUKSupport No I don't, that's why I'm having trouble figuring out what to do

@ThreeUKSupport Since I've been with you, I was with O2 for years with no problems. I don't feel comfortable sharing my postcode. Do you have a DM option?

Abused on live chat by @ThreeUK employees. Got tweet promising resolution. Guess what? Telling me to go on live chat again! Couldn’t make it up

@SamsungUK tried using private share on my s205g,but apparently @ThreeUK don't support adding msisdn phone no. any suggestions

@deanrmarsh @ThreeUKSupport @Three_Is_Broken Three have tweeted multiple times about the big network build. There's also multiple news articles online about the network upgrades.

@telecom_mast @ThreeUKSupport @Three_Is_Broken Well it would be nice for three to explain this font you think? As a customer for 7 years they were fine until 18 months ago. But it's the same old same old read from a script excuse that annoys me more.

@ThreeUKSupport hi, any news when the outage in my area is going to be fixed? I have had to use WiFi only for at least 3 days now. Thanks

@ThreeUKSupport I was advised to setup a payment plan with the debt collections agency for something that wasn’t my fault. My house will be black listed now and I’ll never get credit again.

NEVER take a contact out with @ThreeUK. I will be cancelling mine and the rest of my family’s contracts ASAP.

@ThreeUKSupport When I make / receive calls, the other person can't hear me. I have called customer support many times and they tell me the mast will be repaired by Friday. I am a new customer and the cooling off period is Wednesday . I need extension in case problem persists