3 (Three) Outage Report in Bures Saint Mary, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Bures Saint Mary, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bures Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Bures Saint Mary, England
Latest outage, problems and issue reports in Bures Saint Mary and nearby locations:
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal
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Amanda
(@Ladysherb) reported
from
Alresford, England
@ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻
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Ade Dehinbo
(@ade_dehinbo) reported
from
Colchester, England
@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less
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⚓Ian⚓
(@SeadogSpurs) reported
from
Braintree, England
If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUKSupport still no signal what is going on
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moonpunk
(@moonpunk) reported
from
Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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sarah eyre
(@eyre1992) reported
@ThreeUK speak to customers like absolute rubbish and then put phone down on her
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Paul Sharp
(@popkid75) reported
@ThreeUKSupport ok so it seems the issue was that you had deleted my account entirely, I was able to register anew, having logged in though, I have no spending cap on my account and am nowhere near my data limit so not sure why you sent a message saying I was nearly at my limit?
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Seán The Pilot
(@F1PLT) reported
@ThreeUKSupport Call to customer service on Wednesday with many promises. Didn’t happen. Thursday call to CS gets cut off part way through. Today, more promises unfulfilled and no rectification after >2 hrs on to your agents.
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Jessica Corsi
(@JessicaCorsi6) reported
@ThreeUKSupport I’m still waiting for a reply, and your service is still terrible. Should I just cancel my contract?
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Aisha
(@Ayeaye4real) reported
@ThreeUK have been having issues with my mifi all day and it just keeps disconnecting. What’s going on.
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Ellie Wallace
(@elliebelliediab) reported
@shanicekasongo @ThreeUKSupport Completely..... husband getting on phone to them as we speak to cancel all our contracts. Will take the £200 a month elsewhere
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Ann Hughes
(@nurseannhughes) reported
Wasted 20 mins trying to get action from the THREE UK customer service team.....no luck, after being transferred to correct person he cut me off!! #threeUK #BetterThingsToDo
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Sincere Creations by Mollie
(@S_C_byMollie) reported
So a few people told me not to go to @ThreeUK because the customer service was bad, however, I just had the best customer service I've had all pandemic from some lovely person called 'Zoyeb'. So um three, please give this person some appreciation!
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Jane Hawkes
(@ladyjaney75) reported
@ThreeUKSupport No, it was a member of the customer service team. You’ve managed to upgrade one account but left the other running plus have been charged incorrectly for new contract.
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Nigel Wright
(@Nigel72848397) reported
@StephVincent1 @ThreeUKSupport Maybe that’s the trick then cancel your contract and then your phone arrives I await my phone delivery with high levels of anticipation