3 (Three) Outage Report in Bures Saint Mary, Suffolk, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Bures Saint Mary, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bures Saint Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Bures Saint Mary, England
Latest outage, problems and issue reports in Bures Saint Mary and nearby locations:
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUKSupport still no signal what is going on
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Mark 'Jimmy' Hickford
(@M0MJH) reported
from
Clare, England
@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile
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moonpunk
(@moonpunk) reported
from
Great Notley, England
@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!
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Ade Dehinbo
(@ade_dehinbo) reported
from
Colchester, England
@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less
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Amanda
(@Ladysherb) reported
from
Alresford, England
@ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal
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AdamLewisBull
(@AdamLewisBull) reported
from
Braintree, England
Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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eBayScope
(@LouLuiScope) reported
from
Braintree, England
@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Freedman
(@jonnyfreedman) reported
Trying to contact complaint team @ThreeUK No acknowledgment or response after three emails including one specifically given to me by customer support. Extremely disappointing
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Peter B - Person of Tall ⬆️
(@Pete_Bassist) reported
I am currently winding up the estate of my father, using power of attorney.. The biggest wankers so far for making it difficult goes to @ThreeUKSupport awful, awful, awful..
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The Last Hat Girl
(@TheLastHatGirl) reported
@ThreeUKSupport Both your website and app are broken. It is impossible to login to Three. How am I supposed to pay my bill? I don't have the time to sit in a one hour call queue. I just want to pay my bill. it's not a password thing - you seem to be having actual tech errors.
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Joshua Archer
(@j4rcher_) reported
@ThreeUKSupport I have contacted your Live Chat support on three separate occasions asking for a copy of my monthly invoices in order to sort an issue with a third party provider not processing my phone being returned. Each time the advisor has stated I will receive…
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Connor Wallace
(@AnyonebutConnor) reported
Dreadful customer service from @ThreeUKSupport over the past month. Overbilled. Promised refund in 10 days. 10 days pass. Apologies and refund will come in 10 days. 10 days pass. Apologies and refund will 100% be there tonight. Tonight passes… 1/2
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Thomas McCallister
(@McCallisterTom) reported
@ThreeUKSupport @NikTheGeek I'm having the same problem, Twitter isn't seeing Three as a trusted network for some reason.
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Mike Stoker
(@MikeStoker17) reported
@ThreeUKSupport I believe I have dealt with Accounts / Billing and Network Support. Lost count of who I have spoken to
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Gumpert
(@GumpertFC) reported
@ThreeUKSupport Hi there, no I haven’t used it. The showing is for Ant Man in February. But because I’ve made a booking with the code, even if I cancel it and try and re-book, the system thinks I’ve used it. If that makes sense?
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Hermenne Cabral
(@hermenne) reported
@ThreeUK when are you gonna provide E-sim to your customers? Your team being saying its coming soon but this never comes. Come on! All other networks in UK are providing it
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dex
(@FarmerUk) reported
@ThreeUKSupport hi, if i goto the store and take out a mobile phone contract and in a week times i dont like the phone. What will my options be ? Can i return it and cancel the contract ? Or do i have to keep it ?