3 (Three) Outage in Bures Saint Mary, Suffolk, England

If you employ people to answer phones make sure they do not hang up on people @ThreeUK Upsetting old people is ******* vile and unprofessional.

@ThreeUK Any idea or ETA on eSim support at all? 🙏🏻

@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less

@ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please

@ThreeUK this is ridiculous I can't get online I have tried your 'live chat' and tried calling with no help my 14 days Cooling off period is now over too and I cant cancel my phone without a charge this is a shambles I need to speak to someone!

Never go with @ThreeUK for buisness if you want any kind of decent customer support. You get what you pay for

@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.

@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!

@ViliLe @ruskin147 @ThreeUK I'm with Three UK and have the exact same problem. In fact last week I had a go at them because Three UK cold-called me to try and sell me more services! I told them that they are in a privileged position to have my number, and it's a blatant misuse to use it to cold-call me!

@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder

@ThreeUKSupport still no signal what is going on

@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal

@gm8arv @ThreeUKSupport @ThreeUK Wait, sorry, I should have known this... SMS is actually sent over voice network and not data. Been a while.

. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile

Ok @threeuk. Your MiFi cannot support a PS4 connection. Whenever it tries the MiFi decide just disconnects everything. Remind me, what am I paying for if you can’t provide a service?

@ThreeUKSupport hi I contacted you guys so many times now over my iMessage and FaceTime not working or anything at all and you guys sent me a replacement sim and I put it in today and it still doesn’t work lol i dont know what to do

@ThreeUK. Terrible customer service! Your customer service agents telling me wrong information again! Can’t wait for my contract to be up!

@ThreeUK What restarting has to do with it by the way? If it is a long-term issue why are you not able to solve it yet? When I posted posted on twitter you said it is less likely without looking at this long-term problem in the area. Now, would you wolve it?

.@ThreeUKSupport @ThreeUK Awful internet in EH64HN again. Can you please increase the bandwidth on the local mast as it's obviously not got enough for the amount of people on it at peak times. I have to use my connection for work and right now it's next to unusable.

@ThreeUK I am looking to cancel 1 of my sim cards but would like the pac code can I go into the local @ThreeUK shop and sort this out?

Been with @EE (Orange) since I was 13/14. Couldn’t offer me the same deal they were giving new customers two years ago so made me change my number when I signed up as a “new”customer. Now they can’t beat a sim only deal so Goodbye #noloyalty hello @ThreeUK

@MeaderLee @ThreeUK And by the way @ThreeUK this problem is persistent for last couple of months. Whenever I check coverage issues it shows me that you engineering team is working. It is really embarrassing when I try to have online meetings.

@ThreeUKSupport I asked you a few days ago, is there any reason our our echo dot won‘t connect to your Huawei B535 router? We have one already connected but it the second keeps saying there’s wifi problems even though our other devices connect/work fine

Been told the SIM was activated many times by your colleagues but it has never been the case. @ThreeUK