3 (Three) Outage Report in Alresford, Essex, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Alresford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Alresford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at 3 (Three)
3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Alresford, England
Latest outage, problems and issue reports in Alresford and nearby locations:
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Amanda
(@Ladysherb) reported
from
Alresford, England
@ThreeUKSupport a new phone was supposed to be delivered today. DPD say 3 requested it back. Live chat says call, call centre says closed and use live chat. Can someone help please
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Malcolm Duke
(@malcolmduke5) reported
from
Jaywick, England
@ThreeUKSupport LTE is slow 3G is a bit better and it’s only mobile internet and I have done all the tricks are restarting.
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUK That's is wrong because I just turned my phone off and then on again still no signal
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport That won't work i was told. My contract will be extended to cover the extra day as i am bound to give exactly 30 days notice. This is what i was told today and is the essence of my complaint.
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Sue Pownall Artist
(@SuePownall) reported
from
Bures Saint Mary, England
. @ThreeUK not only is coverage bad but you've now discontinued the wifi app so I have no service at home. #timetochange #mobile
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Kirsty : Polkabops
(@SherbetKirsty) reported
from
Great Bromley, England
@ThreeUKSupport I’d be grateful if you could Charley. We have been sent a very large bill for a line that we were told had been cancelled. We’ve had a catalogue of problems & in October the whole issue was escalated to a manager who cancelled everything as a good will gesture, I don’t get it!
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2e0mnh
(@HarveyMnh1972) reported
from
Tiptree, England
@ThreeUKSupport still no signal what is going on
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Alan Bridger
(@Alan_Bridger) reported
from
Frinton-on-Sea, England
@ThreeUK I only tweeted you about this issue 2 weeks ago and yet the same problem is happening once again. I’ve no internet coverage in the CO13 9QB area or the CO14 8NR area. This is beyond a joke now! At this rate I’ll be looking elsewhere for my mobile phone service
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Ade Dehinbo
(@ade_dehinbo) reported
from
Colchester, England
@ThreeUKSupport Please have the decency to read the feed properly before asking daft questions ... as I have already stated I never cancelled anything, I merely informed you that as of the 18/9 (the date my contract finished) I no longer wished to be use your services! Nothing more nothing less
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUK is there a problem with the network I’m unable to receive call
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John - M0IDA
(@ItinerantHam) reported
from
Colchester, England
@ThreeUKSupport signal report for you. CO1 1LN- 1 bar of 4g. Can't even load a simple web page. Its the town centre #MustTryHarder
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today
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Gary bloom
(@garybloom67) reported
from
Harwich, England
@ThreeUKSupport is there a problem with the network I’m unable to receive phone calls
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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the voiceless man
(@PeterBerry1075) reported
@MorganF77354108 @ThreeUK Been with 3 mobile for just under DECADE now never really had any complaints 🏴✊👍🤔
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Lisa Pattenden Lady of the Isle 🌏 🏴
(@London_Lady) reported
@ThreeUK Worst customer service ever. 3 weeks later & still no end in sight to resolving my issue. Your system goes down at very convenient times!!! Ready to change providers now. Total hours of hold: 6 hrs Total calls: 7 Absolutely unacceptable.
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James
(@Jameswoosnam10) reported
@ThreeUK Hi I have unlimited data with you, and there’s never a problem but for some reason I cannot get any 3G/4G and I’ve tried everything today
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Gra3m3
(@graeme183) reported
@ThreeUKSupport Are there any issues being reported for accessing accounts via my3. I’ve just tried my number and password and incorrect so tried to reset and get the error my3auth.text.generic.error so I can’t even reset the password. This means I can’t access my account online
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Robson James
(@RobsonOnAir) reported
@ThreeUKSupport hello can you please look into the congestion issues with my local mast. I have full signal but am struggling to get over 5mbps on 4G. I am a network engineer so have a good understanding of this and have earlier tweets where you say this mast is congested.
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Paul Cooper
(@pjcoopjazz) reported
@ThreeUKSupport Hi, that worked thanks. It wouldn't be difficult on your web front end to display a user-friendly message rather than a system message? Something like: "It looks like you have not registered with My3 - please register". Would save you a lot of support calls?
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Aamer Khan
(@Amz__k) reported
@ThreeUKSupport Your systems are down. Didn’t you know? Communications company with no communication.
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Sarah Zaman
(@szam_) reported
@ThreeUKSupport please help, I’m being billed twice a month without knowing in the last year. I sent my proof to you guys on 29th November and haven’t heard anything back since 7th December. I called 333 and they were rude and won’t help me with my situation
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YT : Reena Rogun
(@ReenasTweets) reported
@ThreeUK have finished me! How can they bill me for a contract I cancelled 2 months ago 💀 the worst network provider ever
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#FREECONGO #ENDSARS
(@SarzBoogie) reported
@Kingsjon_ @ThreeUK bro this is the second time this week ive seen someone tweet this... what the hell is going on w this network🥴