3 (Three) Outage Report in Stanstead Abbotts, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stanstead Abbotts, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stanstead Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stanstead Abbotts, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London, Chigwell, Welwyn Garden City and Enfield Town.
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Total Blackout | ||
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Community Discussion
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3 (Three) Issues Reports Near Stanstead Abbotts, England
Latest outage, problems and issue reports in Stanstead Abbotts and nearby locations:
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England
@ThreeUKSupport Hi, it’s EN9 1UH my device is iPhone 12. I actually have to be upstairs to get any sort of signal strength with 4G. So currently unable to use my phone in my house unless I’m upstairs 👍🏻
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Darren Flatt (@Dazza_Flatt) reported from Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Darren Flatt (@Dazza_Flatt) reported from Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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Callum 🏳️🌈⭐️ (@callum_gx) reported from London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Shane (@ShaneyFirkins96) reported from London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Dan Vitale (@danvitale) reported from Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England
@ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!
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Chris Longman (@ChrisLongman2) reported from Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Phil Mullin (@mullers72) reported from Welwyn Garden City, England
So having just bought a @ThreeUKSupport PAYG SIM for my son as he's lost his phone, I can't register it online as it's down for technical maintenance but call the 0800 number. That's closed too. How do I get him sorted for school tomorrow? #Threeuk
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Dan Vitale (@danvitale) reported from Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England
@ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!
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Paul Morrison (@psmorrison) reported from Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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Lisa Stout (@lisaslolo) reported from Stevenage District, England
@ThreeUK I am finding that I have paid for a service I just can’t use . The whole family are on 3 and it doesn’t work anymore. It is both when I am home and away it comes up no service? That’s the whole family too !
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Ahmad Jamal (@ahmadjamal00) reported from Barnet, England
@ThreeUKSupport I have been trying to reset my password for my3 since yesterday and getting the same error at the email verification stage "MY3-CHANGE-EMAIL-RESPONSE-ERROR".. Can you help please?
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Maryum Kureeman (@maryumk1) reported from Barnet, England
@ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?
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Darren Flatt (@Dazza_Flatt) reported from Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Seán The Pilot (@F1PLT) reported
@ThreeUKSupport The service is appalling. SIM card arrived 9 days late, no attempt at refund, no ability to make calls to/fm the no to be ported. Unable to access banking, Three app or anything that requires an SMS for verification.
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sarah eyre (@eyre1992) reported
@ThreeUK @ThreeUKSupport what an absolute joke of a company sisters tried phoning on phone for over 35 minutes first time and was constantly on hold and then second time the fella puts phone down when trying to explain situation
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sarah eyre (@eyre1992) reported
@ThreeUK speak to customers like absolute rubbish and then put phone down on her
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Seán The Pilot (@F1PLT) reported
@ThreeUKSupport Call to customer service on Wednesday with many promises. Didn’t happen. Thursday call to CS gets cut off part way through. Today, more promises unfulfilled and no rectification after >2 hrs on to your agents.
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Jane Hawkes (@ladyjaney75) reported
@ThreeUKSupport No, it was a member of the customer service team. You’ve managed to upgrade one account but left the other running plus have been charged incorrectly for new contract.
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Steve Douglas 🇪🇺 🇬🇧 (@stevedouglas76) reported
@ThreeUK Why can't I disable the automated text telling me I've got a bill? Texts are terrible for this, I can't filter them and I'm not particularly interested in checking my bill as a matter of urgency
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Mike Prevette (@mikeprevette) reported
I've escalated with @ThreeUK phone support so many times, and now to find out this is actually blocking me from getting a flat. I'm literally going to be sick right now.
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Mike Prevette (@mikeprevette) reported
@ThreeUKSupport I have all the tracking info on the return, as do you customer support team. Have escalated it 5 times with them after each notice I've received. Each time they say they will look into it in 72hrs then nothing
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Sincere Creations by Mollie (@S_C_byMollie) reported
So a few people told me not to go to @ThreeUK because the customer service was bad, however, I just had the best customer service I've had all pandemic from some lovely person called 'Zoyeb'. So um three, please give this person some appreciation!
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James Pardon (@jamespardon) reported
Dear @ThreeUKSupport I'd like to present you with the 2020 award for worst customer service. Please provide a postal address.