3 (Three) Outage Report in New Southgate, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in New Southgate, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near New Southgate, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Hampstead, Islington, City of London, Newham, Harringay, Hackney, City of Westminster, Camden Town, Hounslow, Southwark, St Albans, Wandsworth and Ealing.
| City | Problem Type | Report Time |
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| Internet | ||
| Phone | ||
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Community Discussion
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3 (Three) Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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M I K E Y
(@lostmikeys) reported
from
Ilford, England
@ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK I don't understand why the third is always not or broken.
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Steve Harrison
(@stevejh1973) reported
from
Hackney, England
@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.
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Kent Le
(@kentausuk) reported
from
Poplar, England
@ThreeUKSupport just joined Three contract and switched my old number from Vodafone which should have taken place yesterday! Today I checked it hasn’t happened yet - call Customer Service no one answer!!! What happened? I gave you the PAC code!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK Why do 3G companies always have a network?
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James Robert Foto
(@JamesRobertFoto) reported
@ThreeUKSupport Hi again. Why are you still having issues with broadband internet? Also if were to cancel contract, will you charge us for not fulfilling your contractual obligations regarding providing a service?
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Ronald Archer
(@RonaldA16957298) reported
@ThreeUKSupport I have no idea you plunder my account and take £71 above what I normally pay saying I've accrued it through excessive use with a service that's no better than what recall as slow as diall up service . So glad im now with another company .
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Seán Griffin
(@TheTrueGriffin) reported
@ThreeUKSupport Spoke to your ‘business team’. They couldn’t explain why I’m getting charged for a business line when you haven’t sent me the device yet. When I asked when I could expect the device I was told you ‘didn’t have any in stock.’ Do you see the issue here?
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Missc88
(@Missc881) reported
@Keir_Starmer @ThreeUK Everyone is claiming to be a keyworker and some keyworkers have been turned down for a place. @GavinWilliamson should be getting devices out to kids not sending more in to make his life easier and increasing the spread at the same time by saying more can go back Defeats the point
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Daz
(@dazwil812) reported
@ThreeUKSupport Initially that there was no issues with the signal up here and after pointing out the inconsistency in mobile signal it took a while for them to recognise the issue.
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Saif Rafiq
(@srafiq1717) reported
@ThreeUKSupport I had to turn my phone and off and it’s now working fully but I never knew that til I tried it. Thanks Laura
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めたい
(@GymFreak117) reported
@ThreeUK Customer service have not been any help and the guy I was just off of the phone with asked me to restart my mobile and said he would call me back in 3 mins and 20 mins later still no call lol...
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Amelia Tombs (she/her)
(@AmeliaJaneTombs) reported
All I ask is please re-connect/re-activate my number as originally promised by your customer service. I've been paying a monthly sim-only contract for 4 months now and not received anything but stress and promises you can't deliver @ThreeUK
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sophia
(@azngorl) reported
I’m literally a student + the fees they’ve charged me w/ r so high... I told them it slipped my mind during the pandemic to call my old phone provider 2 tell them I had wasnt able to come bk to uk.@ThreeUK @ThreeUKSupport told me they can’t help me +2 hire a solicitor to fix it?!
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Graham Markall
(@gmarkall) reported
@ThreeUKSupport Registering again fixes the problem. If an account is deactivated, why doesn’t your website or app say so? And why deactivate accounts of paying customers?