3 (Three) Outage Report in New Southgate, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in New Southgate, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in New Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near New Southgate, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Southall, City of Westminster, Newham, Southwark, Islington, Wandsworth, Mayfair, City of London, Waltham Forest, Paddington, Wembley, Fulham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near New Southgate, England
Latest outage, problems and issue reports in New Southgate and nearby locations:
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUKSupport Three are utter ****!
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Brent A. Martin
(@zeitgeistlondon) reported
from
Paddington, England
@PositiveLad @ThreeUKSupport I think @Ofcom needs to look at Three on this point. Three know there is a problem yet they continue to sell it. I'll look into drafting something.
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport I’ve done everything I’ve been told to do. The problem is that it’s been over 3 weeks since I took the contract out and it still hasn’t been sorted. Permission was given over the phone for the name change.
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport My network and data has been down for days, your customer service team confirmed my payments would have 50% reduction due to the lack of service you have provided and you toom full payment this morning and my services would be back until the 22nd September
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♡leah
(@leaaCastle) reported
from
Islington, England
@ThreeUKSupport Yeah you guys confirmed it yesterday but payment was taken today. And the service not working till late September. 🙄 I'm leaving you guys soz
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Brent A. Martin
(@zeitgeistlondon) reported
from
Islington, England
@ThreeUKSupport @shahriarsabet We've been having same 5G broadband problems in north London for the last week. What's going on Three? This is obviously a major issue on your hands. Does @Ofcom need informing?
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
Loving the @ThreeUK TV advert - ‘Big Network’ slogan. 👍 one thought thou - why did you not replace vital mast taken down in heart of central London cutting off thousands of Three users from the ‘Big Network’
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport A full factory reset of the router fixed it — but now I’m confused about the “Advanced Tools” reference made by your advisor, along with his comment of a week long outage, when clearly there wasn’t one. Really poor service, which warrants a review please.
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUK how on earth can my internet keep going down, and I get no support whatsoever?! What is going on?!!
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Kelly 💙
(@JustKellyC) reported
from
Islington, England
@ThreeUKSupport internet has gone down everyday this week, was assured yesterday this would be sorted, now has gone again, what is going on?!
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mio ✨
(@rowmeomeomeo) reported
from
Paddington, England
@ThreeUKSupport hi there. I signed up for a 12- month contract yesterday and I want to cancel it. The customer representative requested for a PAC on my old network but I decided to just stick with it and cancel my plan with Three can you help me with the one thanks
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport Hi, it’s EN9 1UH my device is iPhone 12. I actually have to be upstairs to get any sort of signal strength with 4G. So currently unable to use my phone in my house unless I’m upstairs 👍🏻
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Wow - terrible @ThreeUK customer support - been an ongoing 5G fault in my area and support say it’s not fixed and no idea how long so can cancel contract for zero cost - so basically saying find another operator …
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Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUKSupport Nope, it’s with Three. He isn’t using the PAYG, he’s already got a contract with Three. It was what we was told for me to get the old number on my new contract. I’ve been told I’ve got to wait 48 more hours, then phone up and wait another 24 hours! It’s never ending!
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Alex Dixon
(@alxdxn) reported
from
Camberwell, England
@ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?
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♡leah
(@leaaCastle) reported
from
Islington, England
My advice for today would be. Never get a phone contract with @ThreeUK
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Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Don Jose
(@donjosespeaks) reported
@ThreeUK so my mother ordered a phone from you a number of weeks ago. Paid the upfront payment, got a delivery date.Received order confirmation email.Started getting complete order emails.Called customer services who said no problem phone will be there.Order did not turn up.
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Don the Trumpet
(@GetMeAManager) reported
@rushtononradio @ThreeUKSupport No company needs you as a customer.
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Rogan McGarry
(@RoganMcGarry) reported
@ThreeUKSupport All five lights are on on the pro3, suggesting I have a perfect signal, however this is unusual and it looks to me like a fault as the Wi-Fi indicator has stopped blinking
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Don the Trumpet
(@GetMeAManager) reported
@soo_matthews @ThreeUK Cancelling your direct debits knowingly and willingly is your fault. If you end up looking for a mortgage and have a default on your credit score, don't go blaming anyone but yourself. Set your DD back up again. And if you want to cancel, wait in the queue like everyone else.
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Cathy Stewart
(@Grandcanyonnext) reported
@ThreeUKSupport getting somewhere between 0 and 2 on my signal at the moment. need to use my phone - what is the solution?
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Rogan McGarry
(@RoganMcGarry) reported
@ThreeUKSupport I have a dongle and a pro 3 home hub. It won't load Netflix my gmail, twitch and my Alexa is down too. Twitter and YouTube are working fine, as is most internet searching. This is the same across 3devices, using 3 different browsers and 3 different operating systems.
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Gareth J
(@Gareth_J_Travel) reported
@ThreeUK @O2 @VodafoneUK Rural areas? I get 1.17mbps on your 4g in a town centre? Maybe just give your network to Vodafone for good and let them fix it
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Babak Daemi
(@BRDaemi) reported
@ThreeUK hi, I have been trying to speak to someone this week, but the call has crashed during 3 times and not once has someone called back. Can you arrange a call to solve my issue?
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Eve lister
(@Evelister1) reported
@ThreeUKSupport been waiting over a week for a refund now for a device that never showed up,your call centre team are absolutely incompetent!
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Suresh
(@Suresh63938137) reported
@ThreeUK You guys provide the worst customer service. I have just spent the last 3 hours trying to upgrade my phone. After spending three hours you are sending the phone to the wrong address. You just lost one customer and many more to come.