3 (Three) Outage in Chingford, Greater London, England

@ThreeUK Why do 3G companies always have a network?

@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.

@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2

@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2

@ThreeUK I’m quite surprised by these awards. I have been on Three for years and my signal strength has generally been really poor. I manage to get 2 bars on 3G. On 4G 1 bar if I am lucky. Really poor service.

@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!

@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!

@ThreeUKSupport what type off stupid and in educated PEOPEL you have on phone service 😡😡😡😡

@ThreeUK network has disappointing customer not happy with the way I've been treated 😡🤬

@ThreeUKSupport hi, my mobile number hasn’t transferred to my mew phone. No help int he phone customers support. Now one week over due for the switch and paying three for a service I can use

@ThreeUK hi, phone number should have transferred a week ago but hasn’t. Help line says tech problems. Will@I be paying for two services? Old@provider and you?

@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?

@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service

£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts

@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?

@ThreeUK my phone signal has been on one bar the last few days. Why is that? I am in Hackney E9 5JH. Thank you

@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

@ThreeUK your network is pathetic and horrible, in a place like Stratford Westfield I don’t get proper reception, just a rip off you guys are. I was made to leave lyca and coke to you by your cc at the store and now that person is just disappeared from the store. Not helpful

@ThreeUK pathetic store customer service at Ilford Exchange Mall store, I was told to port in to your network leaving Lyca I order to get a phone contract, was switched to sin contract and was told to visit you after 5 months of payments and now they say wait for another one year

@ArgosHelpers @Argos_Online Dear Sir or madam This is ridiculous disgusting Shamed by Argos I'm trying to to speack to one of the customer service over the phone holding time over 25 minutes to speack to customer service. My provider @ThreeUK will charge me trouble the price

No deadlock letter, no response from @ThreeUK @ThreeUKSupport time for the ombudsman. Disappointing customer service

@H0NEYBIX @ThreeUKSupport Then be prepared for a multitude of UK 07 mobile phone numbers calling you with recorded messages when you say hello, that are all spoofed/false caller line identification presenting (CLIP) Some idiot is doing it to all UK networks i'm imagining to disrupt it... pathetic

@ThreeUK When she realises it was him all along and he would have gotten away with it if it wasnt for them meddlesome kids and their damn dog!

@ThreeUKSupport Thank uli for your reply steph. I've only just seen it (as have no phone)I will try to login now

2 contracts renewed with @ThreeUK their service team have gone above and beyond in lock down. Made everything so simple for me. Samsung S21 Ultra & Microsoft Surface Go 2 now in my hands 🙃

Oh hey there @ThreeUK. I'm wondering if one of your dancing ponies did a big sh*t all over my local mast in #NR7; I've been looking at "We’re fixing an issue with our network in this area" for 3+ days now. ETA for the solve & refund would be delicious. Cheers.

@ThreeUKSupport omg.....I've had no network service now for 9 weeks. Chat window keeps cutting me off when I try to sort it. Absolutely abysmal customer relations. 😡🤬

@BranislavBosak @ThreeUK Just on chat with @ThreeUK, he just asked me if I understand English or am stupid! On chat!! Refusing to give name of manager!! Disgusting

@shamamariemalik @ThreeUK They are ****

@ThreeUK very disappointed with coverage today in Stanmore as wife’s tyre blew and we couldn’t look up a tyre centre on the internet even though I had 3 bars and 4g there was no service connection at all. Will have to look at changing if no coverage.