3 (Three) Outage in Borough Green, Kent, England

@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.

@ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.

@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all

@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!

@ThreeUKSupport why have I got issues with tweets?

@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call

@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.

@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off

@ThreeUKSupport why’s is there always some sort of issue with Three?

The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.

@ThreeUKSupport whats the issue in TN2 please?

@ThreeUKSupport - can you please help?

@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.

@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it

@LynnyWhitehead @ThreeUK @ThreeUKSupport Well, it seems they don't even feel the need to reply, or to answer my messages on their support portal, or to answer the phone to me. So, almost certainly time to switch!

@ThreeUK please can you message me asap not a happy customer!!!!

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm

@ThreeUK You just lost a customer.

@ThreeUK seriously sort out your signal issues. I haven't been able to use my data at all since January. I have been complaining since last year. I am not paying you extra for data just for it to be wasted like that.

@ThreeUK your customer service is an absolute joke!! My wife has been trying to swap her number from 3to3 network for the best part of this month! Never have I experienced such lies throughout the whole time!.. someone will call you back in 24/48hrs.. it’s time to cut ties!

@ThreeUK You seem to tweet more then you reply customer messages

@barbyonabike @ThreeUK im more questioning this crap as the charges are due to go up soon.

@ThreeUK My wife's been having trouble moving her ee mobile number to 3 now for a good few weeks. The online form constantly says "an unknown error has occurred" and she can't get through to the call centre. Is there any other way of doing this?

@ThreeUKSupport do you have mast work taking place anywhere near Shropshire or West Midlands? The service has been non existent and the data too the last three days. It’s very disheartening to have no warning if so and makes me question why I’m paying £26 for this experience.

@ThreeUKSupport 10+ years ago when I got my first phone your data and reception was way better than it is now. Idk what’s happening but this is the 3rd day of almost no data or reception. Would be nice to warn customers if their are issues as some rely heavily on data for their day to day tasks.

@ThreeUK Worst network for customer service having no luck been on the phone for hours today!

@ThreeUKSupport Why is nobody listening to my complaints they won’t take a complaint or listen to me help!!!!