3 (Three) Outage Report in Royal Tunbridge Wells, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Maidstone, Sevenoaks and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| Maidstone |
Phone | |
| Sevenoaks |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Maidstone |
Internet | |
| Maidstone |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Tim Murray 🔶 #MakeVotesMatter
(@Tim_J_Murray) reported
from
Uckfield, England
@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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Andy Page
(@andypagethfc) reported
from
Kings Hill, England
@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Medway Times
(@MedwayTimes) reported
from
Maidstone, England
@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jade Cairnie
(@CairnieJade) reported
@ThreeUK never meant a company like it 7 years I’ve had a contract with yous and today yous cant even put me through to the correct people to help me, absolutely shocking no one I spoke to,spoke bloody English i want my contract cut and you’ll never receive another penny from me!
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Scott Shaw
(@_ScottShaw) reported
@ThreeUKSupport But, sales team will not honour the price I paid and won't do any discounts as I am not a three customer
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Clare Golby
(@MrsGolby) reported
Can @ThreeUKSupport tell me how I get to speak to a human as the options on the customer service recorded messages are not relevant but don’t have the option to talk to a person
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Leah R
(@leahverygrand) reported
@ThreeUKSupport I’ve been waiting a month for my upgrade, it keeps being pushed back then yesterday was supposed to be my delivery date but received no despatch email. Kept being lied to that it was on the way and would be delivered which never happened. It’s actually ridiculous I’m so fed up
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jackblack
(@jackblackyello) reported
@ThreeUKSupport Yes i have iphone 12. No problems about 10 days ago, 400mb download. Last 10 days, no 5g whatsoever. Also bough 5g broadband with 3 and even that doesnt connect to 5g. Must be something happening in this area?
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Marie Goodinson
(@glam_mam) reported
@ThreeUKSupport ...and I should allow DPD another 24-48 hours to make the delivery. Considering your company is supposed to be experts in the field, communication is very poor. I don't feel I am any closer to understanding what the issue is nor why I am told contradictory advice.
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DNYL
(@dannyloco__) reported
@TA18th @ThreeUK @O2 Man said he joined the next worst on the list I'm dead
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MANDATORY :)
(@Rossaluss) reported
@ThreeUKSupport Just FYI I'm now chatting to them for updates, and they're *now* trying to tell me that the free 1st month that was offered to me yesterday was never actually offered to me, so in addition to your total failure to deliver yesterday, you're now calling me a liar. lol top work 👍🏻
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Leah R
(@leahverygrand) reported
@ThreeUKSupport I keep getting in touch asking for email updates and keep being told that’s been done and I would receive order info by email within2 hours but that has never happened. They’re just saying anything to fob me off but it’s obviously not coming today either as I still have no email
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Ga Morgan
(@GaMorgan7) reported
@ThreeUK waited for over an hour yesterday for customer services... Got cut off not once, not twice, but 3 times!!! Are you going to resolve my issue or am I going to have to find another provider?