3 (Three) Outage in Royal Tunbridge Wells, Kent, England

@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection

@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!

@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed

@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!

@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

@ThreeUKSupport @ThreeUK Still not working today! ARGHHH!!!

Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol

@ThreeUK no signal at Sevenoaks station #NoServiceHere

@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

@ThreeUKSupport I wouldn’t expect you to be able to access customer accounts over Twitter!!! As I said, I *was* unable to use my SIM for a week. Past tense. It’s working now, very happy with network performance, very unhappy it took nearly a week to transfer, and no Visual Voicemail.

@ThreeUKSupport I’m referring to my migration from O2. I was for almost a week unable to use either my old or new SIM. Noted that you “choose” not to support Visual Voicemail on iPhone. Thanks for that.

@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

@ThreeUKSupport Having good service at anytime over the last few months would be nice

@ThreeUKSupport I wasn’t suggesting that you steal bandwidth! I was suggesting that the telecoms providers (and most of you work cross borders anyway) get together and help people out in these exceptional circumstances. I can’t buy a sim locally. I’m in isolation!!

@ThreeUKSupport TW3 3AJ, iphone XR Usually signal is 4G and full bars but not in the past week or so

My 4G service from @ThreeUK has been a joke for the past 4 weeks. Just can’t use the internet without using WiFi and I’m paying over £50 a month.

@ThreeUKSupport sending me my bill when you know damn well the service has been laughable at best since January, piss off

@ThreeUKSupport They can't use the link because they have no data, that's the issue.

Bloody hell there’s obviously a problem @ThreeUK, my family are stuck and have no means for us to contact unless it’s via WhatsApp which isn’t great when some places don’t use this service!!!!@BenGlassup @MGlassup

@ThreeUKSupport I think latest agent may have solved everything for me - will find out for sure on Monday. First agent I contacted was useless, latest agent couldn't went out of their way to solve the problem. I am still confused by what is showing online Vs what I believe the state to be.

@myers_curtis @ThreeUK They said they're switching over to 5G which is causing some signalling issues

@chapmancmc @ThreeUKSupport @ThreeUK That wording is horrible: ‘our terms allow us to increase our prices...’ ... another reason I can’t wait to leave them when my contract is up

@ThreeUKSupport I can't pay my bill the app is not working what do I do my line has been cut off and I need to pay can I get some assistance