3 (Three) Outage in Royal Tunbridge Wells, Kent, England

@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection

@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!

@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed

@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!

@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

@ThreeUKSupport @ThreeUK Still not working today! ARGHHH!!!

Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol

@ThreeUK no signal at Sevenoaks station #NoServiceHere

@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

@ThreeUKSupport I wouldn’t expect you to be able to access customer accounts over Twitter!!! As I said, I *was* unable to use my SIM for a week. Past tense. It’s working now, very happy with network performance, very unhappy it took nearly a week to transfer, and no Visual Voicemail.

@ThreeUKSupport I’m referring to my migration from O2. I was for almost a week unable to use either my old or new SIM. Noted that you “choose” not to support Visual Voicemail on iPhone. Thanks for that.

@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

@ThreeUKSupport Having good service at anytime over the last few months would be nice

@cribcar @ThreeUK If you look in the bio of @ThreeUK you'll see that their support page is a different. It's @ThreeUKSupport

@ThreeUK @ThreeUKSupport Absolutely appalled by service @threeUK @ThreeUKSupport . Cut off. On hold 30 mins. Told several diff answers & fobbed off regarding my query. Being cut off & no internet for 5 days. Was offered £5 comp by Complaints Dpt - joke! 10y loyal custom. Nice service loyal customers get!

@ThreeUK Sort your website and My3 issues out.

@ThreeUK If I had to call an ambulance now,the call would cut out within 40 seconds. Let’s hope that 40 seconds would be enough. Hope I don’t get asked to hold the line. #ripoff #Dangerous.

@ThreeUKSupport Hi, I had to order a new router couldn't work with such a bad connection and phone support been unreachable this week :(

@ThreeUK @Grant22550544 @Three_Is_Broken Stop trying to be funny and sort your network out

@ThreeUKSupport why is my 3 not working and my old number still hasn't transferred and it's been more than 24 hours

@ThreeUKSupport Hi, I’d appreciate contacting someone privately. The whole SIM card is not working, NOT data, can’t receive sms or anything. Please let me know how I can contact support

@MttLacey @ThreeUKSupport Exactly I ordered my upgrade on Tuesday and it should have been delivered on the 28th. I think it’s more annoying not receiving any information or confirmation regarding my upgrade and delivery. My problem isn’t that there is a delay but no communication whatsoever!

@ThreeUK @DeniseDainty1 Bloody cheek saying there is no impact on customers! We can’t topup, we got no warning about the issues, no solutions, and services give inconsistent info. You should be crediting everyone with £10 or more as backup. I’m stranded without data! Will be contacting Ombudsman.