3 (Three) Outage Report in Royal Tunbridge Wells, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed
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Andy Page
(@andypagethfc) reported
from
Kings Hill, England
@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Tim Murray 🔶 #MakeVotesMatter
(@Tim_J_Murray) reported
from
Uckfield, England
@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Medway Times
(@MedwayTimes) reported
from
Maidstone, England
@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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felicity o'hara
(@flickybob) reported
@ThreeUKSupport I need to cancel my add ons I have just been on live chat and it just closed off in the middle of conversation HELP
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Claire
(@_ClaireyPops) reported
@ThreeUKSupport I have tried FIVE times to cancel my order and been on live chat for over an hour and no one can help me. Can someone PLEASE help me to cancel my order?
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Daniel Chichester-Miles
(@DanChichester) reported
Trying to leave @ThreeUK mobile seems to be very taxing. NOT impressed. Your call centre script is appalling and I felt sorry for your staff. Your website doesn’t work. DD cancelled. Seriously thinking of contacting the ombudsman. Will never recommend you to anyone else.
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Carmel
(@Carmel20952917) reported
@ThreeUK yesterday we spent over 8 hours on the phone to Three today & 2.5 hours on chat. No one has provided a successful solution and due to the customer services incompetence this has now affected my partners credit rating. How many more times do we need to ask for help?
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Young Chencs
(@YoungChencs) reported
@mazzawagwan @ThreeUK Worst network
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Chrissie
(@chrissy__w) reported
@ThreeUKSupport Was wondering if my details have been passed onto third parties for marketing purposes when contract took out, nothing was explained this time, I never accept marketing either.
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Oliver Warlow
(@revilowaldow) reported
@ThreeUKSupport So that covers why I can't purchase a 5G contract. Why are you not offering 4G contracts at the address anymore? Failing to do so doesn't demonstrate There's confidence in the quality of service on my existing plan - the main reason I wanted to upgrade.
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Carmel
(@Carmel20952917) reported
@ThreeUKSupport @threeuksupport Paid for x2 phones. Both were not dispatched due to internal technical issues. No refunds made. Complaints team have not responded in the times promised. Third phone failed the credit check due to 3 carrying out too many. 17 hours on the phone. No solution.
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gavinmccphoto
(@gavinmccphoto) reported
@ThreeUKSupport Already had a replacement and done all the trouble shooting
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Joseph David Borġ
(@joedborg) reported
@ThreeUK @ThreeUKSupport I cancelled my account in October, got a pac code and paid my last bill in full. Your billing kept trying to bill me, every month and my bank refused it. I’ve called several times to try and fix this and your support staff are useless.