3 (Three) Outage Report in Royal Tunbridge Wells, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Martin Walker (@MartinWWalker) reported from Sevenoaks, England@ThreeUKSupport @ThreeUK Still not working today! ARGHHH!!!
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Medway Times (@MedwayTimes) reported from Maidstone, England@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Maidstone, England@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
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Phil Davis (@ferretd69) reported from Tonbridge, England@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Andy Page (@andypagethfc) reported from Kings Hill, England@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection
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Rockwell7 😷 (@Rockwell7) reported from Maidstone, England@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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Jason Sherer (@jasonsherer) reported from Royal Tunbridge Wells, England@ThreeUKSupport whats the issue in TN2 please?
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Dave Gardner (@shivaunt71) reported from Borough Green, England@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Maidstone, England@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Maidstone, England@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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Rajan Malhotra (@rajan78) reported from Tonbridge, England@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda (@jongoda) reported from Hunton, England@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Tim Murray 🔶 #MakeVotesMatter (@Tim_J_Murray) reported from Uckfield, England@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Mark Bright (@MarkBright1982) reported from Maidstone, EnglandYesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Maidstone, England@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed
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alastair goodale (@GtAlastair) reported from Maidstone, England@ThreeUKSupport why have I got issues with tweets?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kitty Jones (@amimissingout) reportedHi @ThreeUK please can I check. Are you having network issues in Herts/Beds area? My signal seems really patchy. It happened on Thursday too
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LizG63 (@lizgregory63) reported@ThreeUKSupport Nothing!!! It was blacklisted (don't know by who) you promised on Tuesday to sort out in 48 hrs, promised again Thursday, still nothing!!! Supposed to be sorted by customer services - you really don't want to know how angry I am about this!!!
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Jim Goodwin (@JimGoodwin1) reported@ThreeUK After several years with Three, sudden poor Customer support service from Xmas made me switch to Lebara. Three needs to look at itself.
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Rusketh (@Rusketh) reported@ThreeUKSupport I canceled today, because you guys have fully lost my trust and confidence. I never got my refund and now I will have to wait till the final invoice is generated to get my money back. At least this way, I do get it back!
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Rusketh (@Rusketh) reportedTo any one thinking I over reacted in regards to @ThreeUK please consider the fact that customer services lied to me 4 times about my own money and have caused me financial issues. They owe me almost £300!
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Don Juan (@Mr_Bluue007) reported@ThreeUK yet again calls dropping out on flimsy network unable now to make calls. Issues ongoing despite #Three saying all fixed. Fobbed off yet again @Three_Is_Broken hello @tescomobile be joining in 3 days
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Rusketh (@Rusketh) reported@ThreeUK might of sent me a text asking me to rate my conversation with support last night. When I replied 0 I was advised it was a toll number, shows as 72223 so I think its a scam, don not respond to these. If it is a genuine Three message then ill terminate my contract now.
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Marc Hall (@MarcChuck) reported@ThreeUKSupport I went on as myself. Despite my girlfriend knowing all password details the issue was half looked at then told that he can’t continue. Bit of a joke now really. Ring again and get cut off or?
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Rusketh (@Rusketh) reportedJust a heads up to all, Due to terrible customer support from @ThreeUK my mobile phone is now out of commission, they offer a load of promises by refuse to confirm there promises in writing or email or even text. A promise like that holds no value to a customer.
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Jack stephen 💛💙 (@Jackpriestley23) reported@ThreeUK @ChelseaFC Cancel my phone contract please, Chelsea scum