3 (Three) Outage in Royal Tunbridge Wells, Kent, England

@ThreeUKSupport why have I got issues with tweets?

@ThreeUKSupport whats the issue in TN2 please?

@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.

@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm

@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport

@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection

@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!

@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed

@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!

@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

@ThreeUKSupport @ThreeUK Still not working today! ARGHHH!!!

Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol

@ThreeUK no signal at Sevenoaks station #NoServiceHere

@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

@ThreeUKSupport I wouldn’t expect you to be able to access customer accounts over Twitter!!! As I said, I *was* unable to use my SIM for a week. Past tense. It’s working now, very happy with network performance, very unhappy it took nearly a week to transfer, and no Visual Voicemail.

@ThreeUKSupport I’m referring to my migration from O2. I was for almost a week unable to use either my old or new SIM. Noted that you “choose” not to support Visual Voicemail on iPhone. Thanks for that.

@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

@ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information

@ThreeUK Absolute dreadful service I’ve spent over an hour on the phone trying to sort out why Three took money out my account for an upgrade that didn’t happen! Instead of giving my money back they want to credit my account! Cut off 3 times on the phone! Absolute disgrace!

@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a

Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of

@ThreeUKSupport I have 3 other mobile contracts with yourselves am seriously considering a re-assessment of our continued custom with you on the back of this issue.

@ThreeUKSupport This was cancelled within 14 days of taking the contract. Been advised no charge and sent equipment back yet you have repeatedly sent bills and charges to our address and credit record. This is totally unacceptable and poor business practise.

@ThreeUK not pleased that you tried to change my plan from £10pm to £22pm yet can get that same deal as a new customer for £16pm. Live chat were no help saying they could only get it to £18. Now have the hassle of moving to PAYG then getting my number transferred to the new SIM.

@ThreeUK I really struggle with my phone signal at work - just about receive text msgs (sporadically!) and apps can refresh saying no internet connection even tho phone shows minimal 4G. Is there a signal guarantee?

@wotnofish @ThreeUK And that’s the exact reason why you shouldn’t go with Android, so many phones, so many app variations and versions equate to crashes and unstable apps.

@ThreeUKSupport 3 months after cancelling my account you are still chasing for payment and reporting to my credit record with negative impacts. How many phone calls do I need to make to sort this? You phone system is broken I want someone senior in complaints to call me TODAY