3 (Three) Outage Report in Royal Tunbridge Wells, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Medway Times
(@MedwayTimes) reported
from
Maidstone, England
@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!
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Tim Murray 🔶 #MakeVotesMatter
(@Tim_J_Murray) reported
from
Uckfield, England
@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Rajan Malhotra
(@rajan78) reported
from
Tonbridge, England
@ThreeUK what an awful start to my sim only contract. Number not transferred over when it was meant to and to make matters worse I was being charged for a week that I hadn’t even used! I have cancelled the contract now - such a shame that your staff can’t listen to reason!
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jason Sherer
(@jasonsherer) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport whats the issue in TN2 please?
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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Andy Page
(@andypagethfc) reported
from
Kings Hill, England
@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection
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Martin Walker
(@MartinWWalker) reported
from
Sevenoaks, England
@ThreeUKSupport @ThreeUK Still not working today! ARGHHH!!!
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Dave Gardner
(@shivaunt71) reported
from
Borough Green, England
@ThreeUKSupport No Mark, your systems were down, i had to use my data before I could sort out an add on.
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Call me Ishmael 🐋
(@IshmaelFontaine) reported
@ThreeUK raise prices but give me the same service. Lmao.
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Adam Birkinshaw-Bird
(@AdamBirdinshaw) reported
@ThreeUKSupport Hi, I’m currently in France and I’ve realised I don’t have Data Roaming set up, it says to call 333 but because I haven’t got it set up, I can’t call out, or log into my account as two factor authentication wants to send a text which I can’t receive. Can you help?
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Meii
(@QumeiiMeii) reported
@ThreeUK hi, this no service issue is still going on, I even ordered a new sim. Still nothing. Can someone please get in contact to try to figure this out?
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L
(@PSM0x) reported
@ThreeUK Yet, no coverage in with Three anywhere I go. The data connection and the phone line are a joke. 1 band out of 4 every day everywhere… it’s disgusting, you charge £70 monthly for no signal
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Sophie-Louise
(@JustSomeSophiee) reported
@ThreeUKSupport I have done both, two or three times each to no avail on fixing the data connection. I have 0-1 bars of signal as well, its fluctuating between nothing and 1. Though I checked the network coverage on the website and it says nothing should be going on in my area.
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JLW
(@JLW9180284) reported
@ThreeUK Hi, is there a service outage in PL14 area? - J
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L U K E
(@thelukebamsey) reported
@ThreeUKSupport I wonder if it’s because it’s an esim!! It says it’s 3 network
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NU / NO
(@Buha_Ha) reported
@ThreeUK @C4Gogglebox Ha-ha. Just like @ThreeUK Customer Service… basic question still unanswered. #ratemy
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John Pollard
(@Blackcupraa) reported
@ThreeUKSupport still no better. Still cannot make or receive phone calls inside my house despite a new Sim card, speaking to your chat bot for over 30 minutes and getting disconnected. Now you're putting my plan price up despite offering 1/3rd of a service.
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Tun.Hein
(@tun_hein_) reported
@ThreeUK how come you can just increase charges to the existing customer? This is ridiculous.