3 (Three) Outage Report in Tonbridge, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Tonbridge, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Tonbridge, Kent, England
The most recent 3 (Three) outage reports came from the following cities: London, Royal Tunbridge Wells, Maidstone, West Malling, Aylesford and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Bryn
(@brynwilliams81) reported
from
East Farleigh, England
@ThreeUKSupport Your mobile coverage is absolutely terrible all day without been able to make or receive calls £65 a month for what???
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. It’s strange that mobile networks have monopolised on this fact :-(
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sapper Mick 🇬🇧🐝#GotBrexitDone
(@SapperMickRE) reported
@ThreeUKSupport are there more problems with the antenna in my area, I'm back down between 0 and 7 Mbs since yesterday when I have had around 30Mbs earlier in the week
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🐾🌟TotemEye🌟🐾
(@ArtOfTotemEye) reported
@ThreeUK @GadgetsBoy @SamsungUK Such a poor underwhelming camera. Apparently few updates were released since launch to stabilise it 👁👁
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Luke
(@lluuuke) reported
@ThreeUKSupport hey Three, any updates on 4G signal in the LL54 area please? Not had signal all day.
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Isi Genn-Bash
(@IsiGB) reported
@johnoceallaigh @ThreeUK Hi Three, I am getting this same problem. It began last night when I was cut off mid-call. I gave unlimited minutes & no control spend blocks. Clearly from this thread this has been an ongoing issue. Is there a fix? I've been a customer for 10 years but this is a massive problem.
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Han
(@Haneeeenda) reported
@ThreeUKSupport Hi i paid the OS balance by phone, but the money has been taken out of my account twice?? So OS was £54 but on my bank I have two outgoing payments of £54.. I paid by phone.. how can I get one payment of £54 back?? Please help me
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qu'🇯🇲🇯🇲
(@Oquan_xi) reported
How can @ThreeUK no support Apple Watch !? I need one but there’s no point if I can’t use it away from my phone
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Damien Hopkins
(@damohopo) reported
@ThreeUKSupport Outgoing calls - get a weird, almost foreign dialling tone. When the person answers there is a delay on the call (from my end). If I hang up and then the person calls me back, the problem is gone. I asked around and a few people on Three are having the same thing
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Ichis dad
(@Ichisdad2) reported
@ThreeUK what is the score with the 3 app?,,, since you updated it it doesn't work. Just get a message saying not available in this area. I've read many more messages highlighting the dame Please get it sorted.
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Nate
(@naterogers9) reported
@ThreeUKSupport had a new contract with you guys after leaving @SMARTYMobileUK yet my phone signal is shocking with my new three contract. Dont both company's use some stat-a-lites
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Jonathan Ward
(@Jon_Akzar) reported
@ThreeUKSupport We were told this problem has been resolved for a second time but still no resolution and double charged again this month. This is totally unacceptable now. Customer service has been horrendous. Please can this actually get sorted out? Ombudsman next.