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3 (Three)

3 (Three) Outage Report in Aylesford, Kent, England

Why is my 3 (Three) service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Aylesford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Aylesford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at 3 (Three)

3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Aylesford, England

The most recent 3 (Three) outage reports came from the following cities: Dartford, Gravesend, Rochester, and Gillingham.

CityProblem TypeReport Time
Dartford Phone 3 days ago
Gravesend Internet 19 days ago
Rochester Internet 28 days ago
Gillingham Total Blackout 1 month ago
Gravesend Total Blackout 2 months ago
Maidstone Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Aylesford, England

Latest outage, problems and issue reports in Aylesford and nearby locations:

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?

  • sparklyquark
    Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England

    @ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????

  • JimboUK71
    James Aubrey (@JimboUK71) reported from Sutton at Hone, England

    @waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??

  • neilpgriffiths
    Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

  • StevenGothard
    Steven Gothard (@StevenGothard) reported from Sutton at Hone, England

    @ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.

  • ludlow_jimmy
    Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England

    @ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)

  • Jamiecpfc
    Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @ThreeUK your service and customer service team are a disgrace. Never known such a poor service.

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. It’s strange that mobile networks have monopolised on this fact :-(

  • IP_dan_Iyan
    Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©

  • sparklyquark
    Harket (Socially Distanced) Sparkles 💙 (@sparklyquark) reported from Royal Tunbridge Wells, England

    @ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!

  • willgrady
    Will Grady (@willgrady) reported from Rochester, England

    @ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • reigningjem
    Jemaine (@reigningjem) reported

    @ThreeUKSupport What company doesn’t have complaints department or someone to take a my complaint seriously. Maybe @Ofcom can help me seeing as @ThreeUK is refusing to help a long standing customer.

  • SadieSinner
    🏳️‍🌈 Sadie Sinner 🇿🇲 (@SadieSinner) reported

    So turns out @ThreeUK sell your contact number to spam services, I just asked the spam ‘car phone warehouse’ person where they got my number, they said my service provider @ThreeUK who I left at the top of the year 🥹🙃

  • orlu82
    Lucy Orhnial (@orlu82) reported

    @ThreeUK is your data passport site down?? Trying to buy one and ending up having to pay excessive Roaming charges because it won’t load on any browser 😡

  • n0s40r
    . (@n0s40r) reported

    @ThreeUKSupport No, I had too much stuff to catchup on after it was down for so long, Regardless, its 99% infrastructure related so theres probs not much that can be done in the short term

  • MrJoestarsBro
    MightyK: Doolally Mood Boy (@MrJoestarsBro) reported

    @ThreeUKSupport Hey remember when you said this would end by 8pm last night? Well, your internet's back to being utterly terrible again.

  • reigningjem
    Jemaine (@reigningjem) reported

    @ThreeUK is there anyone in the business department with some sort of authority that can help me?

  • Al2kA
    Alasdair Davies (@Al2kA) reported

    @ThreeUK your network in Penzance is terrible and has been for months. Drops both calls and data constantly. I couldn't even send this tweet until I'd left the area it's that bad. Is this a known issue you are working to fix?

  • reigningjem
    Jemaine (@reigningjem) reported

    @ThreeUK THREE BUSINESS IS A SCAM. Stay clear! Haven’t got their users interest in mind at all. Completely let down by them.

  • Neatamos
    Anita 💙 (@Neatamos) reported

    @ThreeUKSupport I will do. The advisor refused to put me through to that team (as shown in the chat transcript) we are in day 3 of no service - not sure how @ThreeUKSupport @ThreeUK feel that is acceptable?

  • therealpdb
    PDB (@therealpdb) reported

    @ThreeUKSupport Transferring to another network, already have the SIM which can use overseas for no extra cost