3 (Three) Outage Report in Aylesford, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Aylesford come from postal codes ME5.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Aylesford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Aylesford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Aylesford, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Maidstone, Rochester, Aylesford and Swanscombe.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Aylesford, England
Latest outage, problems and issue reports in Aylesford and nearby locations:
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Will Grady
(@willgrady) reported
from
Rochester, England
@ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport hi there - I REALLY need some support with a business phone! Going round in circles and not getting anywhere. Missing a phone on the account since December!!!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@ThreeUK your service and customer service team are a disgrace. Never known such a poor service.
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Ipemndoh dan Iyan
(@IP_dan_Iyan) reported
from
Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Steven Gothard
(@StevenGothard) reported
from
Sutton at Hone, England
@ThreeUK hi can you fix a blackberry curve 9360 possible screen liquid damage please?.
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Neil Griffiths
(@neilpgriffiths) reported
from
Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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Harket (Socially Distanced) Sparkles 💙
(@sparklyquark) reported
from
Royal Tunbridge Wells, England
@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Angry Customer
(@OMERTA600) reported
@ThreeUKSupport If you want a company that just takes your money and don't appreciate you then Three UK is the mobile Network for you. I joined three, 4 yrs after they started operation thats10+ yrs ago. This year when Its upgrad time I asked for prices to reflect my loyalty.>>>
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tumi
(@justpraisee) reported
@ThreeUK I pay you lot too much for my WiFi to be this bad😭
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Lucy Lou
(@LucyLou25967015) reported
@ThreeUKSupport why for last 4 days has my Internet speed been so slow I'm not even getting 2mbps. There's no issues in my area and don't fob me off telling me turn device off etc I've done it all. Service stinks
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Laura
(@LauraCoffin_OT) reported
@ThreeUKSupport I have contacted your customer service (via chat) 4 times in the past 2 weeks to request a sim replacement after my phone was stolen. No sim ever arrives! I am so close to just cancelling my contract. So frustrated.
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𝓓𝓪𝔀𝓼𝓸𝓷 ♕
(@Daws0n___) reported
@alfwbaV4 @ThreeUK Awful provider. My mate use to brag they offered the best data for money (which is true) - but having lots of data is pointless if you can't use it.. You due an ooc soon?
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Mitesh Mistry
(@MitzyM82) reported
@ThreeUKSupport hi guys, is there a mast issue in SK15 1HW last few days and today little or no signal for voice or data.
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Maimona
(@MaimaiKhan8) reported
@ThreeUK the worst customer service I have every received. Spoken to 7 agents, phone cut 3 times... apologies 7 times. My new phone never arrived #worstnetworkprovider
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Stephen
(@Stephen05162653) reported
@ThreeUK I have been without a phone signal for 9 days, they say faulty sim card .... but 9 days, and hours on chat to be told tonight that I have to wait another 48 hours! Pathetic customer service Don't get a contract with Three UK
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HEY YOU!
(@melodyscarlett) reported
@ThreeUKSupport As if anyone reads the small print! I have been a Three customer for over 10 years! and for the sake of £35 you won't even offer me a refund. Tight ****** and shoddy.
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Scott Isaacs
(@monkey596) reported
@ThreeUKSupport Thank you for your response. 0BT is second half of postcode. Just back from shops, no apps would work when not on WiFi 😳 Have had very positive experience with 3 in the past but issues recently. Handset is iPhone 6