3 (Three) Outage Report in Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kent, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kent, England
The most recent 3 (Three) outage reports came from the following cities: Maidstone, Smarden, Ashford and Kent.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kent, England
Latest outage, problems and issue reports in Kent and nearby locations:
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Stevo_author (@SteveMale6) reported from Smarden, England
Where UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.
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Bryn (@brynwilliams81) reported from East Farleigh, England
@ThreeUKSupport Your mobile coverage is absolutely terrible all day without been able to make or receive calls £65 a month for what???
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Craig Hall (@Craig_hall_93) reported from Ashford, England
@ThreeUKSupport @ThreeUK what’s going on with the network? I can go on my internet and make texts, receive texts and calls but I can’t seem to make calls !
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Maidstone, England
@ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. It’s strange that mobile networks have monopolised on this fact :-(
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Maidstone, England
@ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as
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Jon Goda (@jongoda) reported from Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Jon Goda (@jongoda) reported from Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Jon Goda (@jongoda) reported from Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda (@jongoda) reported from Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda (@jongoda) reported from Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda (@jongoda) reported from Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
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alastair goodale (@GtAlastair) reported from Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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Rockwell7 😷 (@Rockwell7) reported from Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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Andy Page (@andypagethfc) reported from Kings Hill, England
@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection
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Medway Times (@MedwayTimes) reported from Maidstone, England
@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴 (@Winclouduk) reported from Maidstone, England
@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed
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Steve Herring (@OrkBoss) reported from Ashford, England
@ThreeUKSupport is there network issues in Kent
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richie Austin Comedy Magician (@RichieSAustin) reported
why is it i get a newer MiFi mobile wifi from @ThreeUK yet it has worse coverage than the one that i have used for the last 4 years ??? got them in exactly the same place and the old one connects the new one has no network coverage ??
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Eamonn McCoy (@EamonnMccoy) reported
@ThreeUK big (crap) network. Rubbish coverage, big outages this year and rubbish customer service as one of my contracts came up for renewal. You really have lost your way. First contract switched to a welcoming competitor and the rest of my business contracts will now follow
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RachT234 (@RachT234) reported
@SeRAphInA_0101 @ThreeUKSupport (that's on top of all my other issues) - if you have needs noted on your account that you find it difficult to deal with calls, they should adapt it (my responses were all email)
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RachT234 (@RachT234) reported
@SeRAphInA_0101 @ThreeUKSupport Completely understand how it feels - I was left without service for 10 hours during my switch from Three to O2 (blaming each other as usual, three blamed o2 in my ombudsman submission, o2 blames three, they did give me £35 compensation though)
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RachT234 (@RachT234) reported
@SeRAphInA_0101 @ThreeUK i'm sorry to hear that we've had similar experiences with dealing with customer service for our respective issues - this with three as well?
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CheeseToastie (@CheeseToastieSS) reported
@ThreeUK ***** smelly Asians can’t speak a word of English and talk to you like your a idiot on the phone
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Adam Ó Hare (@Adam_L_OHare) reported
@VodafoneUK Ever since your merger with @ThreeUK, I get next to no signal in Bromsgrove and only 4G. When before it was fine and was getting 5G.
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Espoir (@mairingi) reported
@ThreeUKSupport I am still experiencing coverage issues in the TR1 area and it’s been a frustrating morning of trying to contact you as I have no wifi either. Away from home and need to keep in touch with family. Could you sort this out, please. Been then case since Tuesday.
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johnsouthwales (@johnsouthwales) reported
@VodafoneUK @ThreeUK @VodafoneThreeUK the problem with merger, which mast in ammanford is being used, Vodafone is on top of Argos, three on top of BT. If three is down, Vodafone is down. If voda goes off, three goes off??
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Zara (@zaramccarthyy) reported
Honestly internet coverage the last few days has been atrocious. Wifi hub unable to connect to internet and having to resort to hot spotting...waste of my data and money. @ThreeUK fix the issue and do better please - your website saying there is an issue, but no updates given