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3 (Three)

3 (Three) outages and service status in Kent, England

Service-wide status: 3 (Three)

No problems detected

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Kent, including 1 direct report.
  • The most common problems reported in this area mention Phone, Total Blackout, and Wi-fi.
  • Latest local activity: Sep 23, 3:51 PM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 50% Phone (50%)
  • 25% Total Blackout (25%)
  • 25% Wi-fi (25%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Kent, England

3 (Three) signals over the past 24 hours, with local activity from Kent, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Kent, England and nearby areas
  • Service-wide baseline

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kent, England

The most recent 3 (Three) outage reports came from the following cities: Kent, and Maidstone.

CityProblem TypeReport Time
Kent Total Blackout 2 hours ago
Maidstone Wi-fi 11 days ago
Maidstone Phone 14 days ago
Maidstone Phone 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kent, England

Latest outage, problems and issue reports in Kent and nearby locations:

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?

  • SteveMale6
    Stevo_author (@SteveMale6) reported from Smarden, England

    Where UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.

  • OrkBoss
    Steve Herring (@OrkBoss) reported from Ashford, England

    @ThreeUKSupport is there network issues in Kent

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed

  • Rowland72James
    Lord Snoutintrough #FBPE (@Rowland72James) reported from Maidstone, England

    @PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

  • markgosy
    Mark Gostling (@markgosy) reported from Kennington, England

    @ferret1979_1 @ThreeUKSupport Three sim only used to be exempt, they claim its to pay for the 5g network etc.

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as

  • JonathanCGroves
    𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England

    @ThreeUKSupport I’m referring to my migration from O2. I was for almost a week unable to use either my old or new SIM. Noted that you “choose” not to support Visual Voicemail on iPhone. Thanks for that.

  • MedwayTimes
    Medway Times (@MedwayTimes) reported from Maidstone, England

    @ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!

  • GtAlastair
    alastair goodale (@GtAlastair) reported from Maidstone, England

    @ThreeUKSupport why have I got issues with tweets?

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. It’s strange that mobile networks have monopolised on this fact :-(

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????

  • jongoda
    Jon Goda (@jongoda) reported from Hunton, England

    @ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)

  • JonathanCGroves
    𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England

    @ThreeUKSupport I wouldn’t expect you to be able to access customer accounts over Twitter!!! As I said, I *was* unable to use my SIM for a week. Past tense. It’s working now, very happy with network performance, very unhappy it took nearly a week to transfer, and no Visual Voicemail.

  • Rockwell7
    Rockwell7 😷 (@Rockwell7) reported from Maidstone, England

    @Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm

  • Craig_hall_93
    Craig Hall (@Craig_hall_93) reported from Ashford, England

    @ThreeUKSupport @ThreeUK what’s going on with the network? I can go on my internet and make texts, receive texts and calls but I can’t seem to make calls !

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Maidstone, England

    @ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GayToryJon
    Jonathan 🇺🇦 (@GayToryJon) reported

    @ThreeUKSupport why do you make it so difficult to do anything online?? Sorting out my upgrade, having been a contract customer for nearly 22 years and it kept going wrong. So I spoke to someone on chat and seemed all good until the chat disappeared on me

  • PhysicsAndy
    Andrew (@PhysicsAndy) reported

    @ThreeUKSupport Is there any way I can get in touch with you via email or social media? Your live chat agents have been terrible so far for what should be a simple problem to fix

  • JDsomerset
    James David (@JDsomerset) reported

    @ThreeUK why have you closed the Three Shop in Weston-super-Mare? I am on the Three network and don’t want to go to their shoddy shop when aI have an issue or want to upgrade

  • JulieOutrageous
    Taylor✌️ (@JulieOutrageous) reported

    @KayliePaylie @ThreeUKSupport @ThreeUK I think the only time we've paid more than like £6 for the cinema was when we were in London, and you expect it down there

  • Lottagelady11
    LottageLady (@Lottagelady11) reported

    @ThreeUK Please can you tell me if something has changed - are you using a different network than you were? Just recently I've been unable to get any signal in my property, and I changed from my previous provider to you because I did get a signal! But not now? What's changed?

  • bardne53756
    Mark Baroney (@bardne53756) reported

    @ThreeUK have refused to cancel my broadband and told me I need to go 17 miles to nearest store to sort. Had to file complaint as unable to do so. Terrible customer service.

  • SaeedAyoub587
    Saeed Ayoub (@SaeedAyoub587) reported

    @ThreeUK The **** network ever its been almost 2 years now i had a fraud activity i report it to three and they said they will sort it out. Instead of doing that they defaulted me that impacts my credit scores. i went to their store and only thing they told me they cant do anything.

  • jamesshawvideo
    jamesshawvideo (@jamesshawvideo) reported

    Hey @ThreeUK - why is your mobile home broadband so consistent awful? I’ll be removing my direct debit and sending your hub back the shop. You cannot charge people for such a poor service.

  • DavidCl88428325
    David Clarke (@DavidCl88428325) reported

    @ThreeUKSupport .....1700hrs yet again your network has failed us bt54 area, no calls, no texts, no data.....

  • Tigerfan11
    Paul Robinson 🎗💙🇺🇦 (@Tigerfan11) reported

    Never dealt with such crap customer service as @ThreeUK

Recent 3 (Three) reports in Kent, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Kent: Total Blackout
  • Maidstone: Wi-fi
  • Maidstone: Phone
  • Maidstone: Phone

3 (Three) detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (11 minutes)
  • Detected:
    Detection ended: (3 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.