3 (Three) Outage Report in Smarden, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Smarden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Smarden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at 3 (Three)
3 (Three) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Smarden, Kent, England
The most recent 3 (Three) outage reports came from the following cities: Maidstone and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Maidstone |
Phone | |
| Aylesford |
Internet | |
| Maidstone |
Phone | |
| Maidstone |
Internet | |
| Maidstone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Smarden, England
Latest outage, problems and issue reports in Smarden and nearby locations:
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Medway Times
(@MedwayTimes) reported
from
Maidstone, England
@ajpaterson @ThreeUK .. common and well known problem that has been around for years - usually charges are triggered by you opening an sms coming from a 3digit or 4digit numbers. .. Three will reimburse your loses (make sure there are no new subscriptions neither). Best!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Steve Herring
(@OrkBoss) reported
from
Ashford, England
@ThreeUKSupport is there network issues in Kent
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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alastair goodale
(@GtAlastair) reported
from
Maidstone, England
@ThreeUKSupport why have I got issues with tweets?
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport That area is ln12 2ly. There is non existent signal all around the town not just this postcode. I think you need a bigger mast for that area
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK any way you can update your masts to give signal to my hotel I work in and the massive beefeater? Seems we all fall into a black spot for any signal :-( me143as
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Bryn
(@brynwilliams81) reported
from
East Farleigh, England
@ThreeUKSupport Your mobile coverage is absolutely terrible all day without been able to make or receive calls £65 a month for what???
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport Thanks for quick reply. There is a few popular attractions around here and they will have the same issue. It’s strange that mobile networks have monopolised on this fact :-(
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Craig Hall
(@Craig_hall_93) reported
from
Ashford, England
@ThreeUKSupport @ThreeUK what’s going on with the network? I can go on my internet and make texts, receive texts and calls but I can’t seem to make calls !
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@Mobile_Dom @GadgetsBoy I've got no 5G signal for my side of Maidstone in Kent from @ThreeUK so I can't test 5G atm
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUK please help. My data only iPad account has charges for premium text ls@from 65333 . I have called you service line and emailed the address they gave me but all are invalid. Anyway of getting this removed
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Mark Bright
(@MarkBright1982) reported
from
Maidstone, England
Yesterday @ThreeUK down today @TalkTalk down it's almost like the world is trying to tell me I spend too much time on the internet lol
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport My family lives there and for past few years there isn’t good signal. Even going to watch football in pub and can’t use phone as no where has basic signal :-(
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Maidstone, England
@ThreeUKSupport @TheBiggestDesi I have never had my bills increase when in contract. Be fair though I actually read the small print and choose a tattoo that doesn’t’
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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ian carmichael Bsc (Hons), Dip HE (Open)
(@ian23123502) reported
@ThreeUKSupport 3 mobile has to be the UK’s most unresponsive customer supporting network in the whole of the UK. Customer service is non existent
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johnny utah
(@JohnnyUtah4567) reported
@ThreeUK @ThreeUKSupport Day 19 and still without original number restoration. Wtf is going on 3? Tried calling my number and it's with EE!? 18 days and no access to services tied to that number! #ofcom #Ombudsman #gchq
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John Morris
(@Jonmoz) reported
@ThreeUKSupport Customer service have had my complaint details about it all since 16th March and confirmed they have it by email and will investigate yet still instructed a debt collector - your tracking number A00017578858-00052351707
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Madaboutravel - Todo sobre Escocia
(@Madaboutravel) reported
@ThreeUKSupport cannot log in to my three account because I never receive the SMS with the code to complete the process. Can you help?
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Sumair052
(@Sumair052) reported
@ThreeUKSupport your goofball chat support told me to go in store to get my refund, and when I get there. The in store staff told me to go on your chat. What is your problem Three?
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Abdul Hanif
(@abssane27) reported
@ThreeUK @ThreeUKSupport the internet has been down for almost a month with no communication as to when it will be back. Is there even a point in paying a subscription for 0 service?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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Madaboutravel - Todo sobre Escocia
(@Madaboutravel) reported
@ThreeUKSupport I have already reregistered. That's where the issue is coming from. To complete the process I'm supposed to get a code in a SMS message. I never get that SMS
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Emma Higgins
(@EmmaHig14157034) reported
@ThreeUKSupport Got a 5G hub three weeks ago. Hasn't worked due to not being 'activated'. Tried 4 times to activate with zero success. Now I can't cancel because it's never been 'activated'. How do I get out of this hell circle?
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DJ
(@djkevy83) reported
@ThreeUKSupport Hi, DPD has failed to deliver for the 2nd time. They keep going to a completely different property. DPD CS is absolutely useless, keep promising to come back but never do. Can I log another complaint with you regards to DPD’s incompetence? Tmw will be the 3rd go