3 (Three) Outage Report in Tenterden, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Tenterden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Tenterden, England
Latest outage, problems and issue reports in Tenterden and nearby locations:
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@ferret1979_1 @ThreeUKSupport Three sim only used to be exempt, they claim its to pay for the 5g network etc.
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Stevo_author
(@SteveMale6) reported
from
Smarden, England
Where UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Steve Herring
(@OrkBoss) reported
from
Ashford, England
@ThreeUKSupport is there network issues in Kent
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Craig Hall
(@Craig_hall_93) reported
from
Ashford, England
@ThreeUKSupport @ThreeUK what’s going on with the network? I can go on my internet and make texts, receive texts and calls but I can’t seem to make calls !
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Cole
(@theotherJoeCole) reported
Absolutely abysmal service from @ThreeUK @ThreeUKSupport. Would love not to be ignored
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Sam PdB
(@samthingorother) reported
@ThreeUKSupport @Sam_PdB Phoned, spoke to a human, esim delivered via post three working days later and now setup. What’s this nonsense about only in selected stores?? You’d have more uptake if Three support were all on the same page
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kelly4876
(@kelly4876) reported
@ThreeUKSupport I have spent hours on the phone with tech teams etc who finally admitted that 3 do not have 5G in Lancaster UK and therefore can not provide the service through Huawai router. Monthly charges can be reduced but that’s still no service and I won’t pay for service I don’t have.
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jane strutt
(@lampini1) reported
@ThreeUKSupport CV12 9SB postcode poor signal for 3 days now - no 4g only 3g. Am within 1/4 mile of mast! Please advise.
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Samantha Morrisroe
(@SamMorrisroe) reported
@ThreeUK you have set a new customer up/ that isn’t me.... with my address???? #help
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MrsRawk
(@TheRaucousMum) reported
Hey @ThreeUKSupport Your absolutely shambolic excuse for customer service is appalling. You failed to put through an order, twice, hung up on me, closed chats on me and still owe me £49 for a handset you never delivered.
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🎅🏻Samta Clause🎅🏻
(@phantxmfear) reported
@ThreeUKSupport Yes and yes, visited a store and had it cancelled there and was told by a colleague you can’t cancel via the app anymore which is confusing as you offer the option?
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Grunge love child
(@gem1983gemma) reported
@theotherJoeCole @ThreeUK @ThreeUKSupport Been with 3 for 13 years without a hitch but in the past year, customer service has well & truly gone down the pan.
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Chris Evans
(@evnsio) reported
Trying to move a number from one @ThreeUK contract to another @ThreeUK contract and their suggested approach was to get a pay as you go contract with another provider and do a port away and back into their network. This seems suboptimal.
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Laurie Green
(@Laurie_J_Green) reported
@ThreeUKSupport Hi. My Three broadband 5G and 4G have stopped working overnight. The router is connected and shows 5G but webpages etc timeout. This in the SE1 area. Any issues?