3 (Three) Outage Report in Tenterden, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Tenterden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Tenterden, England
Latest outage, problems and issue reports in Tenterden and nearby locations:
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@ferret1979_1 @ThreeUKSupport Three sim only used to be exempt, they claim its to pay for the 5g network etc.
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Stevo_author
(@SteveMale6) reported
from
Smarden, England
Where UK phone operators are concerned, @ThreeUK is utterly hopeless. I live in the most populous part of the UK, yet either constantly lose signal or have none to start with. I've passed my 14-day cooling off period, so am now stuck for 23 months. Absolutely appalling service.
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Craig Hall
(@Craig_hall_93) reported
from
Ashford, England
@ThreeUKSupport @ThreeUK what’s going on with the network? I can go on my internet and make texts, receive texts and calls but I can’t seem to make calls !
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Steve Herring
(@OrkBoss) reported
from
Ashford, England
@ThreeUKSupport is there network issues in Kent
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Hennell
(@danhennell) reported
Really regretting moving SIM to @ThreeUK signal is absolutely shocking in LL29 can barely get 4g and when I do its so slow. 😤
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SE25EaglesCPFC
(@eagles_se25) reported
We have had to purchase @ThreeUK 5G internet hub for a month (rolling contract) . @bt_uk don’t see to care - it is the worst broadband provider- I have been with them for 10 years . Disgraceful company. Avoid at all costs #BTinternet
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emma
(@emma94558551) reported
@ThreeUK you are disgusting. My friend had her phone stolen this evening and you refuse to cancel her contract. You told her until she has the phone in her hands she has to still pay for her contract. It’s been bloody stolen you **** jockeys. Absolutely shocking customer service
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Tazziz
(@El_Jefe_Samaita) reported
@ThreeUK absolutely disgusted by the poor levels of customer service I'm constantly being sent round in circles it's been 40 days waiting for my OW refund but each adviser just asks for more time and nothing happens..after 10yrs as a customer this is the worst customer service
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‘
(@bIessmoi) reported
@ThreeUKSupport three+ caffe nero code not working please help
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Nibu
(@Nibu42941004) reported
@ThreeUKSupport Hi thanks for your prompt reply . I am struggling with weak network at home and at work . It’s very annoying to make or receive important calls . Also the service you are providing. Every now and then I get messages saying 3 is improving services in the but nothing resolved
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emma
(@emma94558551) reported
@ThreeUK I am gob smacked at your customer service . Shame on you
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Ja Ck
(@AlphaSignalJack) reported
@ThreeUK how long is this outage in area Kw148ye likely to be? Two days now without service?
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Rob Clark
(@thisisunix) reported
@ThreeUK Why do you charge £3 per-minute to call NZ when Tesco mobile appears to charge 2p/minute? Even BT only shows £1/minute on their site. Are you trying to make me stop being a customer???
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Plagemonster
(@apthous) reported
@ThreeUKSupport This has been extreme destructive. I have int roaming, I have all inc minutes, I’ve paid the extra £10 and the £5 data passport. No texts from 3 presumably as totally cut off. Phone shows 4G signal