3 (Three) Outage Report in Tenterden, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Tenterden, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Tenterden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Tenterden, England
Latest outage, problems and issue reports in Tenterden and nearby locations:
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Hi @ThreeUKSupport - yet again our 4G is incredibly slow and has been for days despite multiple reconnects to your network. Imagine my surprise that once again your network status says there is a fault. Are you ever actually going to fix this..????
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Not yet. Previous experience tells me you’ll say there’s a fault with congestion at my mast and that you’re working on it. My question remains are you ever actually going to fix this..?? Is that chat link from weeks ago still valid?
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Steve Herring
(@OrkBoss) reported
from
Ashford, England
@ThreeUKSupport is there network issues in Kent
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Mark Gostling
(@markgosy) reported
from
Kennington, England
@ferret1979_1 @ThreeUKSupport Three sim only used to be exempt, they claim its to pay for the 5g network etc.
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Ps. Still broken according to your network status page! How much of the time does it need to be broken before you refund some of my charges? Currently at around 90% faulty!
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport Morning. Well your website says all is well and you texted to say the “issue is fixed” but once again, no data via 4G this morning. Reconnecting to the tower resolved it. Is there actually still a fault?
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport So when your network status says “no problems” that’s not really correct? If you look back at this thread you’ll see this has gone on for months with a “fix” just around the corner all the time. Will the problem just shift to another mast (with knock-ons to my coverage) on 23/8??
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Jon Goda
(@jongoda) reported
from
Hunton, England
@ThreeUKSupport I saw some minor improvement on the 26th but from your description of “congestion in the area” the root cause of my slow data is not resolved so I’m not sure why your status said it was (for two days) on the 26th/27th..? 3G is more stable but slower (obvs!)
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Craig Hall
(@Craig_hall_93) reported
from
Ashford, England
@ThreeUKSupport @ThreeUK what’s going on with the network? I can go on my internet and make texts, receive texts and calls but I can’t seem to make calls !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jacko 💙
(@1066jacko) reported
@ThreeUKSupport No I get that. But why are we being charged £2 per day? It’s not an issue for me as my contract started before October 21. But previously we haven’t been charged
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Tall Paul B
(@Essex_express) reported
@ThreeUKSupport Thanks for replying Mark. Tbh it’s just getting worse in central London. I rely on a good network to process Credit card payments. It’s becoming really difficult!!!
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Ben Watkins
(@3enwatkins) reported
@ThreeUKSupport Here it is. I use between 2.5Gb and 4Gb per month. 2.5Gb @ 5p per Mb is £125. 4Gb is £200. I phoned your call centre and they brought it down to *only* four times my current monthly payment for the same data allowance. I honestly think what you're doing is illegal.
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Craig @ Xplosion Gaming
(@BeardedGreen1) reported
@ThreeUKSupport absolutely livid. Cancelled contract told repeatedly that date cancelled would not incur a early termination fee yet my final bill had one! We had a text when had the pac code to say final bill would be £0!! Disgusting. Extremely poor
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David
(@DavidBeattie86) reported
@ThreeUKSupport But the complaint was for them messing it up prior, this complaints person messed it up again? It’s absolutely shocking service. If it’s not resolved when I phone up in 30 days I’ll be looking to raise this further and looking to cancel this contract… not what I expected
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Tall Paul B
(@Essex_express) reported
@ThreeUKSupport guys why is the 4g network useless in London??? Becoming extremely agitated now !!!
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EmmaJayne
(@PippinHustler) reported
@ThreeUK signal in rh4 area has been shocking last few days, mainly trying to use internet things fb etc any help?
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Jacko 💙
(@1066jacko) reported
@ThreeUKSupport So we are getting even less value from our Three contract’s? Thanks for your help though. Previously I have used 3 all over the world as part of my contract! I guess not any more!
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Dave Martin
(@dmartinwriter) reported
I've been with @ThreeUK for over 10 years. I was told by customer retention when I tried to leave 10 years ago I could have this tariff for life. I've just received an email telling me that promise is about to be reneged upon, as you'll be moving me to a worse plan within a month
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Al
(@Al_woodley87) reported
@ThreeUK hi can you check my area. Sk6 1qy. Statis checker says no problems. But ive gone from 3 bars 4g to 1 bar. And speeds have dropped to about 1-3mb down. Been getting worse for about a fortnight. Must be a problem around here. Please look into it.