3 (Three)

3 (Three) Outage Report in Sutton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sutton, Greater London, England 06/12/2024 13:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Croydon, Southwark, Greenford, Tower Hamlets, Ealing, Mitcham, Balham, Isleworth, Paddington, Kingston upon Thames, Newham, Hayes and Holborn.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • janetoluokun Janet Oluokun (@janetoluokun) reported from Poplar, England

    @ThreeUK what’s going with your Sunday service... still waiting to speak to an advisor! This is so frustrating!!!

  • BIGrsJ JMP 🇬🇧 (@BIGrsJ) reported from Eltham, England

    @ThreeUKSupport Customer service is 👎🏻 Needs to be on point & your business department is the worst I’ve delt with.

  • rwurehman Rana W U Rehman (@rwurehman) reported from Wandsworth, England

    @ThreeUKSupport no service whatsoever since yesterday on 3 different phones. No message or warning on web yesterday, but now says outage. Just ridiculous, I’ll be leaving very soon.

  • TatianaNantes Tatiana Nantes (@TatianaNantes) reported from Richmond, England

    @ThreeUKSupport decided to go with a contract, sim arrives today, 20min on hold and an idiot agent just refuses to proceed with transfering the number for no reason - now have 2 numbers none of which one works!! #sortitout

  • rwurehman Rana W U Rehman (@rwurehman) reported from Wandsworth, England

    @ThreeUKSupport no service since yesterday

  • mo_rashid25 Mo Mo Jo (@mo_rashid25) reported from Poplar, England

    @adam_d3stroy3r @IsayIsayIsay1 @ThreeUK Lol tbh that excuse will actually be valid now, Three are rolling out L-band spectrum on 4G. Only more recent high end phones support it. Last years iPhone and the iPhone 11. So many like myself using older iPhones won’t likely see any benefit.

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @ThreeUKSupport You didnt understand my complains. 1) you have bad equipment that cant scan every type of documents. 2) your offices dont have access to edit user info. Thats why your offices are useless. You should fix this.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @Three_Is_Broken @ThreeUKSupport Yes. Their marketing contradicts what their support team says. I’m stuck though as there is no other provider where I live and fixed broadband isn’t possible even though it’s central London (heritage area so no digging)

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @ThreeUKSupport @ThreeUK you promised me support and today you have failed massively. I can’t speak to anyone via chat or on the phone that can see my active complaint - I need to speak to someone in the UK but it’s impossible.

  • DiniDinooo ooshka waayne (@DiniDinooo) reported from Brentford, England

    The worse phone network to ever have is @ThreeUK even their customer service is disgusting can’t even solve my issues

  • EwaBakun Ewa Bakun (@EwaBakun) reported from Richmond, England

    @ThreeUKSupport just to be clear, I did not receive any help from you!

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @justifyles @richandprecious @Three_Is_Broken @ThreeUK Well then that comes down to choice doesn’t it. Just saying nobody has to stay in a broken contract if they don’t want to. I’d suggest speaking to EE. They have a new u limited contract and you can just pop their sim in a 4g router.

  • hal7474 gianluca giorgi (@hal7474) reported from Poplar, England

    @Three_Is_Broken @ThreeUK at this point I do believe this a proper joke. A comic movie about a proper fraud. I really had enough... they said they would have sent me a new sim. It happened two weeks ago. maybe they are delivering it at the same speed of their network

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @iKevinWebb @ivanoverton @ThreeUK Don’t sign up with three. I just escaped from my home 4g contract with them. Utterly awful service and non existent data speeds.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @Three_Is_Broken @ThreeUKSupport The agent couldn’t understand the difference between speed and volume. He argued that because last month I used 180gb I was obviously enjoying the service I was paying for. I was shocked and disgusted as he had the notes from past 3 months of hell and was supposedly a “manager”

  • PelhamB PelhamB (@PelhamB) reported from City of London, England

    @ThreeUK I can’t even get your live chat to work your signal is so bad! This is the last straw. I want to leave now.

  • mo_rashid25 Mo Mo Jo (@mo_rashid25) reported from Brentford, England

    @ThreeUK @PedroClarke1 Congrats on being the first @ThreeUK, however your network in London is pants now. You defo have the cheapest plans but now I know there’s a reason for it.

  • mo_rashid25 Mo Mo Jo (@mo_rashid25) reported from Poplar, England

    @timmay2 @ThreeUK Second that, at least that way your customers can keep track of the improvements taking place. Pretty fed up of waiting and waiting for the network to improve

  • ElodieMescam Elodie Mescam (@ElodieMescam) reported from Lambeth, England

    @ThreeUKSupport My bills... I have been trying to resolve it for 2 weeks now, writting on twitter, going to the shop etc. I want a refund of the data outside my subscription because i never been warned that I was outside and want to cancel my data boost

  • pauloajsilva captain odair ♆ (@pauloajsilva) reported from Lambeth, England

    I just can't wait to leave @ThreeUK! What a terrible service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BertieBrink Bertie Brink (@BertieBrink) reported

    @cfzellers4 @malcolmbooden @ThreeUK This is on cable in the building coaxial. They are migrating to fibre but my neighbors have the same results on fibre. I am reviewing SLA and terms sheet. Really not happy paying for something I basically never even get half of.

  • AngelaBlacklaw Angela Blacklaw (@AngelaBlacklaw) reported from Harrow Weald, England

    @ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!

  • YouthfulKay Babyface (@YouthfulKay) reported

    @ThreeUKSupport @mseltayieb Texts not working. Living in Bromley

  • JackCCLow Jack (@JackCCLow) reported

    Hi @ThreeUKSupport. I can’t seem to register my new plan on My3. The box to enter mobile number is greyed-out. Can you help? Thanks

  • JodyW_ Jody (@JodyW_) reported

    @ThreeUK @ThreeUKSupport I see you can tweet on here but you cannot respond to tweets?! I’m paying you for a service I’m not getting and I will eventually see the ombudsman about this if you don’t reply to the constant emails I’ve sent trying to sort this out !!

  • charboy_01 Charlie (@charboy_01) reported

    @ThreeUK @ThreeUKSupport @ThreeUK what is it with upgrading your system at 1:30pm. Every time I seem to contact you with my issues which you are not following and doesn’t work. There is a upgrade in the system. I think three is **** and I want my issue resolved ASAP

  • JodyW_ Jody (@JodyW_) reported

    @ThreeUKSupport I’ve zero ideas on boosters that will help and when reading up I still don’t. To be fair though I shouldn’t have to buy one of them when I already pay my contract for something that you should be providing I then shouldn’t have to buy a booster that looks Incredibly expensive

  • CBlazib Carla Blazeby (@CBlazib) reported

    @ThreeUKSupport Hi Pete, it is a mifi device (broadband only sim) it shows as no internet. This has been with the tech team since the 4th Jan to action and I have chased after every 2/4/6/12/24/48/72h hour timeframe given to me over the last two weeks by the customer relations team with no luck

  • Sam_White1996 Sam (@Sam_White1996) reported

    @ThreeUKSupport I signed up for a monthly unlimited data SIM with no contract in one of your Belfast stores. I was advised by the employee to call up Three after a day of using the SIM to cancel the contract (as I only wanted a month usage)

  • MrTPike1 Thomas Lawrence (@MrTPike1) reported

    Wow, @ThreeUK Your service is appalling. Since I upgraded with you I'm being overcharged on my monthly bill to what equates to £33 for your "service", not given everything I was promised with the upgrade, AND I've not a had a working service for at least the last three days.