3 (Three)

3 (Three) Outage Report in Sutton, Greater London, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sutton, Greater London, England 05/04/2024 09:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton, Greater London, England

The most recent 3 (Three) outage reports came from the following cities: Lewisham, London, Hounslow, Southwark, Tower Hamlets, Bermondsey, Streatham, Croydon, Poplar, Isleworth, Feltham, Paddington, Sutton, City of Westminster and Ealing.

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City Problem Type Report Time
United KingdomLewisham Internet
United KingdomLondon Internet
United KingdomLewisham Internet
United KingdomHounslow Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport whenever I phone three they do not help. Taking my money all the time

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

  • OhHeyJacob Jacob (@OhHeyJacob) reported from Hammersmith, England

    @ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?

  • adem_andress Adem (@adem_andress) reported from Wandsworth, England

    Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • saxbend 👣🎷बैन डौन्नल्ली (@saxbend) reported from Ealing, England

    I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

  • deveena_r Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

  • Nickjames820 Red Beard (@Nickjames820) reported from Paddington, England

    Right on time @ThreeUK @ThreeUKSupport the usual daily turn off of data services. It’s like clockwork. You’re a absolute joke of a company. Can no longer even provide the 0.65mbs service! Suppose turning it completely off makes no difference.

  • PaxtonRoadUpper Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • FarmInvicta invicta trout farm (@FarmInvicta) reported

    @ThreeUK do you have a uk call centre I can talk to about your terrible customer service and empty promises?

  • mrggeog mrggeog (@mrggeog) reported

    @ThreeUK are your systems down? Can't log in, can't use my phone (no signal or 4G), phone customer services and their systems are down to. I'm flying abroad on Sat and need to know I can access my phone abroad or I will need to sort other provision.

  • JamesAnderson_2 James (@JamesAnderson_2) reported

    @ThreeUKSupport hi my app is telling me that an “upgrade is processing” however I never started an upgrade so I need to know what’s happening. The live chat said come back later

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

  • BouvierJourno Stephen Bouvier (@BouvierJourno) reported

    What I will be doing, however, is to cancel my contract in the UK. I'll then take out a PAYG SIM with @ThreeUK. So I get the same roaming and none of the patronising guff.

  • TheSkinnySkunk EoracXawe (@TheSkinnySkunk) reported

    @ThreeUKSupport Hi! Is it possible to change my sim only contract online. It says it’s going to send out a new sim which I don’t want. Tried ringing customer services but they’re unable to help due to technical issues atm! Thanks! :)

  • jimswanstonlive Jimmy Swanston (@jimswanstonlive) reported

    @ThreeUKSupport @StuartMcCavera U won’t let me wife cancel as I’m getting endless problems with u and your app is useless when it does work

  • LFCSovereign61 Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported

    @ThreeUKSupport Why does it not say on the page that link leads to that you’re having system issues and you can’t answer queries at present? As if it’s not frustrating enough.

  • jessy_dc JDC ✨ (@jessy_dc) reported

    @_Abundant1 @ThreeUK Just put my new SIM card in and my no network bars 😓

  • lamidayyy stunna. (@lamidayyy) reported

    I blame myself for having stayed with @ThreeUK network all these years. Nothing but issues with this horrid line 😭