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3 (Three)

3 (Three) Outage Report in Lee, Greater London, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Lee, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Lee, England

The most recent 3 (Three) outage reports came from the following cities: London, City of Westminster, Harringay, Newham, Southwark, Tower Hamlets, Croydon, Hackney, Fulham, Dartford, Hammersmith, Wandsworth, Dagenham, Romford, and Islington.

CityProblem TypeReport Time
London Total Blackout 7 hours ago
City of Westminster Internet 2 days ago
Harringay Internet 2 days ago
London Phone 3 days ago
Newham Total Blackout 3 days ago
Southwark Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Lee, England

Latest outage, problems and issue reports in Lee and nearby locations:

  • kmamoyeed
    Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    Since I reported the problem, I was advised by @ThreeUK that a complaint has been raised which is another way of kicking it into the long grass. I should not have to pay if I am getting no coverage in so many areas which is a real problem for me.

  • MrJGTodd
    James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • kmamoyeed
    Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.

  • WalterDalySmit1
    Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England

    I’ve had enough of @threeuk **** signal

  • granty3333
    Grant Nichols (@granty3333) reported from Bromley, England

    Quite unbelievably bad customer service from @ThreeUK tonight .. I’ve been a customer , a big customer to the tune of £1000s over at least 15 years and because I can’t remember one word , They can’t verify me ! Disgraceful

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.

  • MrJGTodd
    James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • JRJUK
    JR-J (@JRJUK) reported from East Ham, England

    @ThreeUKSupport @chelsduckw0rth Getting the same issue

  • shanecollinsman
    Shane Collins (@shanecollinsman) reported from Islington, England

    What is the point of having lots of data if your coverage is so bad in LONDON 🤮 @ThreeUK

  • Greenelk
    Gareth Williams (@Greenelk) reported from Stratford, England

    Hey @ThreeUK how is it that when you get to Stratford in London, where there is a major railway terminal, a large sports and events stadium, hotels and a big shopping centre there is never any service from your network? @LouisPWilliams @archiewilliams_

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?

  • MrJGTodd
    James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • MrJGTodd
    James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • kmamoyeed
    Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK This is what happens when companies like @ThreeUK put cost saving before customer service. They have outsourced call centre in India who ask ridiculous questions that do not make sense. There is no real attempt to solve the problem. Just a merry-go-round from 1 person to another.

  • JackieWarner13
    jac (@JackieWarner13) reported from Lambeth, England

    Paid $64AUD for my sister & i to have data in UK/EU on holiday with @PrepaidMs we get @ThreeUK but the data doesn't work at all. Not helpful when you haven't been to the place before & don't know where you're going & have no data/maps hotel wifi works but what about outside that.

  • kmamoyeed
    Cllr Khaled Moyeed (@kmamoyeed) reported from Stratford, England

    My experience of @ThreeUKSupport has been terrible. A call centre in India picks up my calls. The customer service operatives do not know the areas in London where I have no network coverage. They ask for post codes which is nonsense really. Overall terrible experience.

  • eatsruns
    Sarah (@eatsruns) reported from Tottenham, England

    Had to stand on my doorstep in my shortie pyjamas this morning helping my learning disabled neighbour pay her @ThreeUK bill, because the man said he'd cut her off rather than wait until her support worker can help. She hadn't paid because she's just spent two weeks in hospital.

  • kmamoyeed
    Cllr Khaled Moyeed (@kmamoyeed) reported from Tottenham, England

    @AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.

  • JetsetSusan
    Susan Elizabeth (@JetsetSusan) reported from Hackney, England

    @ThreeUKSupport Ever since 5G, I’m not getting cell phone service in my apartment. Is this normal?

  • WalterDalySmit1
    Walter Daly-Smith (@WalterDalySmit1) reported from Camberwell, England

    Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gstr2021
    g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport @cheeryrosie I have a an issue with no signal, no 4g , no 5g, the incompetent customer services people who don't reply

  • t70mpu
    Shane (@t70mpu) reported

    @ThreeUKSupport I’ve had for broadband router for 2 years with no issues. The past week has been dysfunctional and all I get here is stock answers. Forget it. And forget me as a customer.

  • cheeryrosie
    CheeryRosie blinkered fan #JusticeForJohnnyDepp 🍩 (@cheeryrosie) reported

    @ThreeUKSupport Its started working i think the problem may be the phone. Its insured but I've barely had it a year its S20+

  • Gstr2021
    g.s.t.r 2021 (@Gstr2021) reported

    @ThreeUKSupport @anjanaann What is right with this service??

  • mr_puce
    John 😷🐈 (@mr_puce) reported

    @ThreeUKSupport Is it possible to get my account marked as "do not put me through to a pushy salesman at the end of a call to 333"? The guy took up more of my time than the one sorting my problem!

  • johnbolch
    LBJ Honcho (@johnbolch) reported

    @ThreeUKSupport Ok, I now realise why the final bill can't be until after the end of the contract, as I could incur charges over the monthly payment. I won't though, as I haven't used the service for years. As for the collection calls, I will now be ignoring them. [1/2]

  • CatB_
    Cat 🖤 (@CatB_) reported

    @ThreeUKSupport Can I cancel it on expiry now? So like request for it to not renew now so that I don't have to wait until December to send in the request. I really don't want this hanging over my head until then, I'd like to move on with my life and forget about this!

  • johnbolch
    LBJ Honcho (@johnbolch) reported

    @ThreeUKSupport My understanding is that the monthly payments are in advance. If so then as the direct debit was due after I cancelled, the final amount due should be less than the monthly payment, if I don't use the service. [2/2]

  • Ade_HRV
    AdeH (@Ade_HRV) reported

    @ThreeUK Absolutely shocking service. I have spoken to them many times to be told problems will be fixed but 10 months later it's still the same almost none existent service. Painfully slow eg, it takes over 1 minute to login to PayPal account. Calls drop out all the time.

  • onixdna
    OA21 Ltd UK (@onixdna) reported

    @ThreeUKSupport Restrict calls by all means but it was fine yesterday now you disconnect it wholesale .. USELESS nothing more I will not pay you anything ZERO cancel my contract NOW