3 (Three) Outage Report in Lee, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Lee, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Lee, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Dagenham, City of Westminster, Epsom, Newham, Wandsworth, Mayfair, City of London, Croydon, Waltham Forest, Southwark, Paddington, Fulham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Adam Scott Pringle
(@AdamSPringle) reported
from
East Ham, England
Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Further more the ability to make contact with you has been a joke! But when you want to make contact with me demanding money, there’s no stopping you! I can’t even check my outstanding account balance through your phone number never mind speak to someone!
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Lukas Piatkowski
(@deratoul) reported
from
Romford, England
@ThreeUKSupport unable to access certain websites and Google store. But apps are working . Help
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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ColinG 🇬🇧
(@GilhamColin) reported
from
Bexleyheath, England
@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Anyway I’ve closed down my account with @ThreeUK now and I regret the day I even considered joining them!
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport I would bet my life on it that you can’t help! This has been ongoing for over 2 months! There was a ridiculous charge on my iPad sim only data. I know for a fact that it was wrong but your people are insisting it was correct! I have to pay!
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Stephanie Miles
(@StephMilesUK) reported
from
East Ham, England
I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Dailly™ 🏴💙
(@mdf200) reported
@AndyCarolan @ThreeUK I wonder if that’ll drop as the network loads up…..
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Paul Dooley
(@PaulDooley17) reported
@ThreeUK such appalling service from e this year. I don't know why. I've been treated So badly its unreal.
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Sophia LeeSoul🧜🏾♀️
(@sophialeesoul) reported
@ThreeUKSupport could you help please? Im abroad and you’ve cut off my phone so I can’t even call you. I already told you about this before and you said it was sorted?
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Jeffers
(@greengigmachine) reported
@ThreeUK awful customer service, just dreadful
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𝙱𝚎𝚗𝚘𝚒𝚝 𝙴𝚜𝚙𝚒𝚗𝚘𝚕𝚊
(@benoitespinola) reported
@ThreeUK how can I login my three account online when I cannot receive the code via SMS because you have cut off my roaming? This prevents me from managing my account, including the possibility to change/terminate my subscription.
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James
(@JSD_Willingham) reported
@ThreeUKSupport So tried that. Option doesn't work as I'm not a customer, option when you finally work out how to play the system to get to someone, they can't help. So how to I get you to stop call me multiple times a day!
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Mikey ™ ☄️💥🎭🗽
(@7spikey) reported
Trying to shut my phone down whilst I’m still paying for it is nice of you @ThreeUK @ThreeUKSupport @AppleSupport
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Clare Lynch
(@claremlynch19) reported
@ThreeUKSupport No. I’m terrified about getting stuck in it with no help but have no idea how to challenge that default payment (which is £32 and wrecking my ability to get credit)
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Mαятıи
(@marthewitt) reported
After PURE frustration with @ThreeUK …. My issue has been listened too, looked into and resolved. Shame it took 3 levels of CS but in the end KEYUR - Customer Relations Department got straight to the issue!! No contact these or contact those .. Saw the error … fixed the error
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Clare Lynch
(@claremlynch19) reported
@ThreeUKSupport No. We had never used them so they were forgotten. And I had no access to our joint email so couldn’t reset. But we had a 3 way phone call with Three where he gave authority for me to be the full account holder but you guys never fully did it. We’ve both asked to close account