3 (Three) Outage Report in Canvey Island, Essex, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Gravesend, Southend-on-Sea and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Rochester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Ryan Kent
(@RKent1992) reported
from
Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
Remind me to never go with @ThreeUKSupport again 😤😤
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Peter Mabbutt
(@HypnoPeter) reported
from
Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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🏳️🌈🏳️🌈Simon Winstanley 🇬🇧🏴
(@Winclouduk) reported
from
Rochester, England
@ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it
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Lily Smith
(@LilyMaeSmith_) reported
from
Basildon, England
When is @ThreeUKSupport actually going to help customers 🧐🧐
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Alex
(@alexthetwiggy) reported
from
Gillingham, England
@ThreeUK It’s a shame I’ve had to resort to this. Three customer service is the worst ever. New phone went missing, 2 months ago , now having been promised 2 weeks ago it was sorted , still nothing.
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Pete Blanchard
(@PeteBlanchard) reported
from
Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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Lisa
(@Lisa2672) reported
from
Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Harrison
(@HarrisonKent1) reported
from
Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Jane
(@Too_Funky) reported
from
Gillingham, England
@ThreeUK please can you message me asap not a happy customer!!!!
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Steve's
(@WHU_2012) reported
from
Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Claire - with a capital C
(@c1ormy) reported
from
Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@ThreeUK terrible customer service.
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Dean
(@crawliano) reported
from
Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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Jody FMS PUNX
(@Jody_FMS_Carter) reported
from
Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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Peter Mabbutt
(@HypnoPeter) reported
from
Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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mark jones
(@mpjonesinfo) reported
@ThreeUK @VodafoneUK left after 20 years, just wasted 2 hours of my life upgrading 2 phones, website messed up ordered 2 more SIMS had to cancel, HELL, thought 3 better, Customer Service, why not make it easy, I have multiple SIMS
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Adam Garner 🇪🇺
(@Jaggeradam) reported
@ThreeUK any reason for your signal in Leith being so poor the last week? Can barely scrape 1Mb on 4G. Most of the time it's 0.5MB. All my work colleagues having the same issues.
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Empty Newcastle
(@EmptyNewcastle) reported
@ThreeUKSupport you raised my monthly payment by so much i decided to get another simcard, also 3. now i'm told you can keep my original tariff, but i am stuck paying for an additional simcard, which i'm trying to cancel through @fonehouse but they are taking their time getting back to me too.
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gabrielle
(@HylandGabrielle) reported
THEN when I speak to customer service they say they can offer me £40 credit to help as they understand I have been “inconvenienced” for them to three say actually no they can’t do that just pay the £127 right now or risk it going up @ThreeUK
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Steven Corfield
(@StevenCorfield_) reported
@ThreeUK I’m getting so cross now, this is ridiculous. I can’t get help! Waiting so long for live chat (as you suggested) no help ... still 😩
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Karen is Correct
(@GetMeAManager) reported
@Andrea31167657 @ThreeUK @SamsungUK Warranty with Samsung, so they'll help you. However, if the device is under 6 months warranty, you have consumer rights.
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Adam Garner 🇪🇺
(@Jaggeradam) reported
@ThreeUKSupport @ThreeUK any reason for your signal in Leith being so poor the last week? Can barely scrape 1Mb on 4G. Most of the time it's 0.5MB. All my work colleagues having the same issues.
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The Gypsy Jew 🇬🇧🇮🇱 MBGA MAGA
(@The_Gypsy_Jew) reported
Just on the phone to @ThreeUK (20 mins) to cancel my contract because of awful reception. Call handler avoided the contract cancel request and put me through to someone to help with reception issues, he then hung up on me. Seemingly you can't cancel your contract with 3 😱
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🏳️🌈 David - All Stars edition 🏳️🌈
(@davros1983) reported
@ThreeUK you were due to finish your repairs on the 5th In SS09PR it is now the 7th. Shittest 5g service by far. Pathetic.
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Bhaumik Thakkar
(@bhaumik_thakkar) reported
@ThreeUKSupport 7 times restart of router to get some connectivity. Worst experience beyond words. USELESS + PATHETIC + NON RELIABLE + UN STABLE + MONEY EATING connection = @ThreeUK