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3 (Three)

3 (Three) Outage Report in Canvey Island, Essex, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Canvey Island, England

The most recent 3 (Three) outage reports came from the following cities: Southend-on-Sea, Gravesend, Sheerness, Rochester, Gillingham, and Basildon.

CityProblem TypeReport Time
Southend-on-Sea Internet 7 hours ago
Southend-on-Sea Phone 3 days ago
Southend-on-Sea Internet 16 days ago
Gravesend Internet 21 days ago
Southend-on-Sea Internet 23 days ago
Sheerness Phone 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • IP_dan_Iyan
    Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©

  • WHU_2012
    Steve's (@WHU_2012) reported from Horndon on the Hill, England

    Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.

  • Too_Funky
    Jane (@Too_Funky) reported from Gillingham, England

    @ThreeUK please can you message me asap not a happy customer!!!!

  • crawliano
    Dean (@crawliano) reported from Thundersley, England

    @LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now

  • neilpgriffiths
    Neil Griffiths (@neilpgriffiths) reported from Grays, England

    So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK

  • Winclouduk
    🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @ThreeUKSupport ME4, 4hy. It’s like being at a festival with full signal but no data . It’s been like this for years and I need to get engineers to actually go there and test it

  • Jody_FMS_Carter
    Jody FMS PUNX (@Jody_FMS_Carter) reported from Rochford, England

    @ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices

  • Lisa2672
    Lisa (@Lisa2672) reported from Southend-on-Sea, England

    @ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.

  • crawliano
    Dean (@crawliano) reported from Thundersley, England

    @LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works

  • RKent1992
    Ryan Kent (@RKent1992) reported from Southend-on-Sea, England

    @ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @ThreeUK terrible customer service.

  • HarrisonKent1
    Harrison (@HarrisonKent1) reported from Mayland, England

    @ThreeUKSupport Hi, I’ve got no signal at CM36EJ today

  • HarrisonKent1
    Harrison (@HarrisonKent1) reported from Mayland, England

    @ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?

  • HypnoPeter
    Peter Mabbutt (@HypnoPeter) reported from Hockley, England

    @ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡

  • RKent1992
    Ryan Kent (@RKent1992) reported from Southend-on-Sea, England

    @ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you

  • HypnoPeter
    Peter Mabbutt (@HypnoPeter) reported from Rochford, England

    @ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day

  • ludlow_jimmy
    Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England

    @ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all

  • willgrady
    Will Grady (@willgrady) reported from Rochester, England

    @ThreeUK my household has FOUR accounts with you. I call for help about another issue and the advisor wants to sell me MORE. I try to politely decline. He transfers me anyway. I try to explain again. He PUSHES ON with the sales pitch! I have no more money to give you!

  • _iDavid
    David (@_iDavid) reported from Thundersley, England

    @ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?

  • PeteBlanchard
    Pete Blanchard (@PeteBlanchard) reported from Southend-on-Sea, England

    @SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Welshinldn
    Welshinldn (@Welshinldn) reported from Walthamstow, England

    @ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence

  • gordonpr1c3
    Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • 1066jacko
    steve jackson (@1066jacko) reported from March, England

    @ThreeUK @ChelseaFC I’m just so gutted that a shower of **** company like Three sponsor my wonderful football team!! Could you not have sponsored Accrington Stanley or someone who at least needs your stolen cash!!

  • HarrisonKent1
    Harrison (@HarrisonKent1) reported from Mayland, England

    @ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?

  • darriekylie
    Darren (@darriekylie) reported from Camberwell, England

    @TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed

  • TLSSMART
    Toni (@TLSSMART) reported from Cinderford, England

    If you come out the window. I spoke 2 weeks ago and they haven’t sorted it. It’s very distressing and I am going round in circles. Poor show @ThreeUK I need to speak to someone. This chat for this is. No good.

  • shekcheung
    S Cheung (@shekcheung) reported from Luton, England

    @ThreeUKSupport LU3 1AZ and LU5 4SB. Calls very frequently fails of drops or very slow Data in these areas over the past week but a lot less problems elsewhere. Using iPhone 7 Plus, tried rebooting and does not resolve calls and data issues at the above postcodes areas. Call fails with 3 beebs

  • cclarky85
    Craig Clark 😛 (@cclarky85) reported from Harlow, England

    @ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB

  • xiimyx
    Imran (@xiimyx) reported from Bradford, England

    Most diabolical network service is @ThreeUK Every call cancelled

  • cyclingjudith
    Judith Smith (@cyclingjudith) reported from Plympton, England

    @ThreeUK phone issues all day and not able to answer important calls. whats happening?? Is it just Plymouth or everywhere?? #threenetwork #nosignal #three