Is 3 (Three) having an outage in Sidcup, Greater London, England?

@ThreeUKSupport Hi, it still doesn’t work at all. I turned on 4G data under suggestion of a 3 store but still nothing. A week ago it worked very well while I was home, now as soon as I step into my house, it starts not working at all.

@ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)

@ThreeUKSupport is there are problem in Hackney with 4g as it’s been really bad and weak signal. Codes E5, E8 @ThreeUK

@ThreeUKSupport I’m trying to create and account to top up but on entering and submitting a password I get my3auth.text.generic.error really frustrating. Just want to top up for a mobile WiFi device. Help!

@ThreeUK why have. I got no data or phone signal this morning in the RM1 and RM14 and RM20 post code areas

.@ThreeUKSupport tells me the @ThreeUK InTouch app is being discontinued with no alternative to customers that have poor signal in their homes, unless we change to a new phone. I'm not happy with this and will consider changing both my phone and wife's to a different operator.

@ThreeUKSupport I find that hard to believe given that this issue is ongoing for a few years now so let's sup with the excuses

@ThreeUKSupport Nope never! Very confused 😂

If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭

Just realised that @ThreeUK doesn’t have Canada on their list of countries and this has become an issue 11 days before I go

@ThreeUKSupport Server errors aren’t fixed by that, but I spoke to a nice man in your call center who sorted it.

@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

@ThreeUKSupport Of it was the other way around, and was in debt with you, you would make my life a living hell in order for me to pay the money I owe. You can’t just apologise, because it won’t fix the position you are putting me in!

@ThreeUKSupport @smoferbell They always say that Sophie, but never deliver. Prepare to be constantly disappointed.

. @ThreeUK shock horror no phone signal AGAIN pleased my contract ends next month, happened too many times! #byyyyebeeech

@ThreeUKSupport Everywhere. Even places say I have full signal and 4G and my internet just does not work or is terribly slow

@ThreeUK your app has a broken feature - paying bills. My partner has same issues, card payment went wrong. Not clear what problem is. Had to call you b4. Please come to our house, to collect payment. I’ll give you our address. Deleting app. Please let me know when it works.

And the aawaes for the most Rude unhelpful and discriminatory customer services goes to @ThreeUK and there team at @ThreeUKSupport . Well after the way I just been spoke to by your team I think I am going to be finding a new supplier for our accounts. Well done

@ThreeUKSupport @threeuk Another week of dreadful and on the whole unusable offers on #wuntu. Every week you say to 'keep your eyes peeled' for 'exciting new offers' which NEVER materialise. Really poor effort.

@ThreeUKSupport It’s odd as it happens in most places in London. Like where I am right now, e17 9pp, its only 2 bars. When i’m at work, nw1 5lr, i’ll sometimes have no network/or it not working

@ThreeUK As a London taxi driver who’s been loyal to your network for over 10 years didn’t realise that you are in bed with the tax avoiders time to move to a new network provider there safety record is appalling 😡#ubered #taxi #london

@ThreeUKSupport (2) Furthermore, my contract ran out of the 13th of December 2018. But I’m still being charged for it. Which was the original issue I was calling for. I’m being charge £46+ and £65+ for a sim only contract. Monthly which is frankly ridiculous.

@ThreeUKSupport honestly your customer services are just THE WORST. Completely unhelpful

For some stupid reason I switched back to @ThreeUK last year. God, why did I forget. It has to be the worst service of any network in the UK. Every single day I find my self trying to find the network, turning my phone on and off. Last week I even had to replace the SIM!!

@ThreeUKSupport Well it’s pretty hard to get a signal 25 metres underground 😛

@ThreeUKSupport No - the odd station doesn’t seem to like me every now and again but Waterloo is consistent. It tells me to call 333 which obviously I can’t do with no signal 😄

3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK

@ThreeUKSupport Yes, 3G works fine if you switch off 4G first. It’s more that the signal doesn’t switch over from 4G to 3G correctly. It just stops working dead as you reach the station, booting you out of your phone call or data connection. It happened again just now.

Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.

@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

@ThreeUKSupport refusing to give a PAC code. Sort of confirming why I want to get rid. Shocking service over the past two years, after many years of zero problems.

@ThreeUKSupport A personal visit might be more apt. This is unbelievable. I’d like to know how often your corporate teams harass people on hospitals beds when they’re just out of paralysis please. Also, your teams clearly throw letters away & cover their backs. I’m stunned at your service.

@ThreeUKSupport wow, I’m recovering from surgery and your customer service reps think it’s hilarious to torture me with petty calls even though I’ve sent letters saying I’m in hospital. Can you call me tomorrow please we seriously need to talk. @ThreeUK

@ThreeUK or even 3G..... or any signal.....

@ThreeUKSupport Dropping down to 3G is the only way to remedy the problem. But it's annoying as I have to keep remembering to turn it on again. Two handsets same issue.

@ThreeUKSupport Nobody can offer me help with this. I was completely taken advantage of at your store, and I was sold a lie. A blatant lie.

@ThreeUKSupport I was lied to at your Brixton store, and told my contract could be cancelled with 30 days notice, no fee. I am told today that I have to pay £169. I have been on the phone for over an hour now, speaking with the highest escalation complaints team who have offered me zero solution

@ThreeUK I was blatantly lied to at your Brixton store in October, and now I’m being charged £169 to cancel a contract after being told there was no cancellation fee. Beyond annoyed by the service I received. I was completely conned. Completely and utterly conned.

@ThreeUKSupport An app that uses data doesn't help when I have no data because your sites don't seem to be configured correctly.

@ThreeUKSupport @RumSMiles I agree, the app offers are now dreadful, especially the horrible gambling ones which no-one wants. It's become a pointless app.

@ThreeUK I have 4G roaming switched on. As a @ThreeIreland customer in London why can I not receive or make any messages on social media. #WifiOnly

@LondonJacko @ThreeUK I had problems with the masts near work and every month they’d give me a date on when they’d be fixed, never happened, got fobbed off for almost a year. Paid to leave the contract early. Piss poor network.

@LondonJacko @ThreeUK Worst network ever mate!

Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

@ThreeUK Well I have to say your service has started to deteriorate to such a degree that it’s time to start looking to another provider. Even in central London 4G speeds are glacial. Roll on contract renewal time.

Why is @ThreeUK network so terrible.

No @ThreeUK, I do not want to upgrade my contract for £4 more per month than you're offering to a new customer by using me as salesman. Then you insult me by thanking me for my loyalty Bye bye. #norewardforloyalty

@SnookerBunny @JeanBarber @ThreeUK Agreed on this. I used them once, cost £15 for 10GB, then another £32 for the 56 megabytes I used over my allowance when I accidentally posted a Facebook comment or some shit (plus the 50p a second customer service phone line calls).

@sammymaine @ThreeUK They did this to me too! I got so frustrated at being shouted at that I started crying on the phone. It was awful! Nobody should be spoken to like that.

@ybooUK Will definatley look into this after the awful CS I am getting from @ThreeUK

@AmiirahAJ @ThreeUK Terrible @ThreeUK

@ThreeUKSupport I'm in Spain and my wife's Huawei mate 10 isn't connecting to data roaming. All the right stuff is switched on. It's just not working... What can we do. #feelfrustratednotathome

@SnookerBunny @ThreeUK Ah yes see your point there in that case !! Bad times 😔

@JeanBarber @ThreeUK They trashed my credit rating for eight years after stealing my money I will NEVER SIGN WITH THEM AGAIN

@SnookerBunny @ThreeUK My daughter was in Mumbai and thought was part of her plan - racked up a huge data bill in mins but got into the live chat immediately and they refunded 95% of it and gave her some free data to help while she was delayed there 👍🏼

@ThreeUK Disgusting customer service . Your call centre have tried to fob me off with half excuses and no help. Asked to speak to a Manager and denied only after I said I would contact ofcom did I have any movement. To anybody reading this post keep clear of 3

@ThreeUKSupport 4g is much better today thanks. Was really playing up yesterday though. Switching it to 3g was a good short term fix. Hopefully there won't be too many instances as I've pivot just got the contract out!