3 (Three) Outage Report in Sidcup, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sidcup, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sidcup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sidcup, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, Hackney, Islington, City of London, Newham, Harringay, City of Westminster, Camden Town, Southwark, Croydon, Gravesend, Waltham Forest, Poplar, Tower Hamlets and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| Islington |
Internet | |
| London |
Internet | |
| City of London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sidcup, England
Latest outage, problems and issue reports in Sidcup and nearby locations:
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's RM8 it's fixed now and I'm back to my normal 'full' but slow connection. I'm just hoping you launch 5G soon as 4G in this area is just so poor but you know that and nothing you can, or will do, can fix it.
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𝕬𝖇𝖉𝖆𝖑𝖑𝖆𝖍 𝕯𝖆𝖓𝖐𝖔𝖋𝖆
(@Abdallahyd01) reported
from
Islington, England
@ThreeUK I want to cancel my sim subscription.
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call
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Mo Mayet
(@momayet) reported
from
Walthamstow, England
@ThreeUK been with you 4 years on top unlimited package, hours on the phone with supposed “customer service” team, useless people and now will move my contract elsewhere
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Jon Warburton.
(@jon_warburton) reported
from
Lambeth, England
Spoke to @ThreeUK this afternoon about upgrading my phone (which runs out tomorrow) and said I’d call back after my footy game, rang back after my footy game and they say the offers expired. Worst company ever.
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport why’s is there always some sort of issue with Three?
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
I've been offered £5 off my phone bill to stay even though I've paid over £1,000 to @ThreeUK over the last 4 years for a barely functioning service being lied to that they'll fix the area faults...
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
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Dennis De Souza
(@desouzadennis1) reported
from
Stratford, England
@ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUKSupport It’s the same, and why would I use 3G when I’m paying for a service of 4G? Your network keeps fluctuating like massing breeze on and off. I never had this issue with @LycamobileUK. When you call ctc, they ask for post code and everything shows good coverage.But come n see urself
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𝒜𝑀𝐼𝐿𝐿𝐼
(@rarerafs) reported
from
Eltham, England
The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian McKinnon
(@giframac) reported
@ThreeUK thanks for the offer of 5G broadband but a steady phone signal would be more useful! Coverage is rubbish -and data coverage even worse! Forget 4G - I default to 3G otherwise I get nowhere! 13 years but will change when contract up.
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David Reader
(@davidareader) reported
Hi @ThreeUKSupport why are you giving "number unobtainable" for +800 international freephone? I've just had to use a landline for the first time in years. Needless to say, the number isn't unobtainable, but functioning telephony service from you apparently is?
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KO Kingdom Original
(@KOKingdomOrigin) reported
@ThreeUKSupport Still having issues. I have to put my phone on 3G just to use Spotify
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Sagnik Acharya
(@SagnikAcharya) reported
@ThreeUK @ThreeUKSupport It says £5 & £10 but there is no option to recharge it, instead of only top up option and i lost £10 by topping up and didn't get the service to call unlimited abroad.
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Sagnik Acharya
(@SagnikAcharya) reported
@ThreeUKSupport Kindly help me get the unlimited abroad call service for which I paid £10 just sometime back. I tried calling abroad, within the countries listed but my balance is getting deducted.
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SoroptimistLlandudno
(@SILlandudno) reported
@ThreeUKSupport I have topped up by £5 on the phone and called my home number so now I have the number, problem is solved. Thanks
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Jess 🌿
(@ic_ca) reported
@ThreeUKSupport Im sad too, I pay for premium Spotify and it’s not working properly 🙁 thank you for looking into it for me though!
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Warren Taylor
(@WarrenT88801465) reported
Currently @ThreeUK store in Chatham and receiving fantastic customer service from Wendy. Thank you Wendy you have restored my faith in Three as a company and its customer service...
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George Barrell
(@BarrellGeorge) reported
@ThreeUK Any chance you can explain why my "loyalty discount" comes out as being more expensive than it would be for a first time customer? Been with you for over 10 years and you want to charge me over £100 more for a lesser package!!
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YNWA
(@leeg1001) reported
@ThreeUKSupport Yes, on data app doesn’t work … tried on 2 phones same issues … works on Vodafone fine … 3/4 and 5g…