3 (Three) Outage Report in Sidcup, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sidcup, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sidcup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at 3 (Three)
3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sidcup, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Mitcham, City of Westminster, London, Hackney, Harringay, Beckenham, Newham, Southwark, Croydon, City of London, Islington, Camden Town, Gravesend, Waltham Forest and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sidcup, England
Latest outage, problems and issue reports in Sidcup and nearby locations:
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𝒜𝑀𝐼𝐿𝐿𝐼
(@rarerafs) reported
from
Eltham, England
The audacity of these guys that handles @ThreeUK customer service call centres irks me. Talk over you like they’re the one making the payment for you, ridiculous company and service. Utmost disregard of customer value and retention.
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK you guys need to get a better customer service team. Why am I having to pay for a service that is not being used. A mistake that @ThreeUK did yet nobody knows how to solve the problem or even admiring fault.
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GG
(@gg1613gon) reported
from
Islington, England
@ThreeUKSupport After trying online to cancel my contract (which didn’t work) on the 21st September I phoned you and after 25 minutes waiting finally spoke with you, asked to cancel the contract and was told it was cancelled.
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's RM8 it's fixed now and I'm back to my normal 'full' but slow connection. I'm just hoping you launch 5G soon as 4G in this area is just so poor but you know that and nothing you can, or will do, can fix it.
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Kev Galvin
(@GalvinKev) reported
from
Lambeth, England
@ThreeUKSupport Unfortunately I have cancelled the contract as the service is horrific, I will stay with O2
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUK I have been calling since 1pm you guys need to sort this problem out instead of constantly cutting the call
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport why’s is there always some sort of issue with Three?
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Steve Harrison
(@stevejh1973) reported
from
Poplar, England
@ThreeUK yet more poor signal in E9. One or no bar. Really fed up of this poor service! F**king useless.
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Manesha
(@NessaRM) reported
from
Eltham, England
@ThreeUKSupport I’ve been on hold for over 2hours explained the problem to 4 different people to only have the phone constantly cut off
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
@ThreeUK Hi, I was charged for a SIM card I never had and the records show I never used. Your complaints department are refusing to refund my money. They said I never cancelled within 14 days. I have told them I never had the contract in the first place! Disgraceful!
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Dennis De Souza
(@desouzadennis1) reported
from
Stratford, England
@ThreeUK I REGRET switching to your network from @LycamobileUK , your reception is really bad- not getting network in a place like Westfield Stratford is really a big shame on you
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Dennis De Souza
(@desouzadennis1) reported
from
Ilford, England
@ThreeUKSupport It’s the same, and why would I use 3G when I’m paying for a service of 4G? Your network keeps fluctuating like massing breeze on and off. I never had this issue with @LycamobileUK. When you call ctc, they ask for post code and everything shows good coverage.But come n see urself
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Mo Mayet
(@momayet) reported
from
Walthamstow, England
@ThreeUK been with you 4 years on top unlimited package, hours on the phone with supposed “customer service” team, useless people and now will move my contract elsewhere
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Jimmy ludlow
(@ludlow_jimmy) reported
from
Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Any issues in EC1M? Not getting any internet at all.
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@three_broadband @NickHJBurley @ThreeUKSupport Don’t believe them — they said the same to me. I was getting 300Mbps and now can’t get 5G (they told me the same story about the network tool not being updated). Now barely getting 20Mbps on their 4G service, even though I’m on a 5G contract!
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@ThreeUK Painful company to deal with - you have upgraded my mums contract over a year ago and charged her for both contracts saying she had to cancel the old contract despite it being done in store - now every call to customer services the call drops #poorservice #fraudulent
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Georgina
(@grumbelow) reported
from
Sutton at Hone, England
@ThreeUK the plug in broadband I signed up for is absolute useless, Netflix freezes and buffers every minute ! I live in London & was told I would have perfect connection!! How can you sell something that is so bad ?!
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Imran Maqbool
(@i_maq) reported
from
Hackney, England
@ThreeUKSupport I need to hear what form of compensation will be available to me before I leave for a functioning network. @Three_Is_Broken
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Sajid Nawaz Khan
(@snkhan) reported
from
Islington, England
@ThreeUKSupport Just spent 20 minutes on the phone to your help. Really patronising advisor who kept saying “we just provide the SIM, we can’t comment on what speeds you’ll get”. He also said the previous advisor shouldn’t have said what speeds I could get in my postcode. What a shambles.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DivyB
(@DivyB) reported
@ickoonite @ThreeUK Maybe a very long garbage collection?
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itsjustme
(@LouiseDarbyshir) reported
@ThreeUKSupport Idiots not removing the brats into another room as i nicely asked fir the call handler not to be hearing the ex customer whi at thus point is very frustrated and annoyed all of wich could set im ANOTHER stroke of dor the fone to be put down
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Vulgar L'ol
(@LaurenGrigor) reported
@ThreeUKSupport Can I get a webchat support link? I cannot return to the UK due to COVID and NEED to exit my plan. I can't pay for a plan until June 2022 which I literally can no longer use
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yousef anani
(@yousefanani) reported
@ThreeUKSupport How is it that you can respond on here but can't help me resolve the problem? Is referring me to a live chat the only thing you can do? That's it?
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M. Alkharaiji | د. محمّد الخريجي
(@alkhrijim) reported
@ThreeUKSupport Hi Pete Second payment’s already been made to ‘hopefully’ close my 3 account. R U suggesting my next contact will end up with a generous refund? Just send a solid confirmation of being clear from anything related to being a 3’s customer-As the person took the £24.52 promised!
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Liam Lovelace-Smith
(@SmithLovelace) reported
@ThreeUK @SamsungUK Worst company in the world still waiting for my refund nearly 3 months now and still trying to charge me for a phone I sent back
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itsjustme
(@LouiseDarbyshir) reported
@ThreeUKSupport **** looking it to it yall bullshit its been looked in to but today theres still a ******* bill making me n the excustomwr ill im on the verge of telling you to shove the contract i have of yas contacting police trading standards and the financial ombudsman horrible company
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IU❤tarahPot
(@25ems) reported
@ThreeUKSupport Hi, tried it again today and looks like it went through. I'll wait til it's confirmed by Samsung. If there's any problem will let you know.
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Emmanuel Aderanti
(@HoluHade) reported
@ThreeUK Customer service and the entire three are all liars, I have been with the mofe 12 years all I could get was chasing me for £50 for a service they didn’t render, ended up with a bad credit, worst company, please avoid subscribing to them by all means
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Rachel Cox
(@RachelC41733556) reported
@ThreeUKSupport No but had another bill today for £41. It states the account is closed. But it is really disgraceful that they want payment on a phone she never used and returned in good faith.