3 (Three) Outage Report in King's Cross, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in King's Cross, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in King's Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near King's Cross, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Tower Hamlets, City of Westminster, City of London, London, Southall, Paddington, Camden Town, Newham, Southwark, Hackney, Hammersmith, Edgware, Croydon, Barking and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near King's Cross, England
Latest outage, problems and issue reports in King's Cross and nearby locations:
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Kent Le
(@kentausuk) reported
from
Poplar, England
@ThreeUKSupport just joined Three contract and switched my old number from Vodafone which should have taken place yesterday! Today I checked it hasn’t happened yet - call Customer Service no one answer!!! What happened? I gave you the PAC code!
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Bears Travel Coffee
(@BearsTravel) reported
from
Ilford, England
@ThreeUKSupport 3.2mgps when you have informed me our home-fi issues have been resolved Not true service is useless as is the product, it is not fit for purpose Now instead of enjoying cycling on Eurosport I will be wasting more time on the phone to your tech department
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M I K E Y
(@lostmikeys) reported
from
Ilford, England
@ThreeUKSupport Hey guys. How do I make a formal complaint re: Michelle in your Scottish call centre, who just called me a liar and to “speak to my bank instead” after YOU have overcharged me? Is it true that you “don’t do refunds”? I would like MY money back. Thank you.
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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Suren Perera
(@darthteddy) reported
from
Hackney, England
@ThreeUKSupport All good. Managed to get help on chat.
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK Why do 3G companies always have a network?
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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GerryC
(@gerryn19) reported
from
Islington, England
@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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许北方xubeifang
(@xubeifang) reported
from
Walthamstow, England
@ThreeUK I don't understand why the third is always not or broken.
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tk.
(@TinuErin) reported
from
Eltham, England
@ThreeUK just here to tell you that you’re the worst thing since ikokore
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Maryum Kureeman
(@maryumk1) reported
from
Barnet, England
@ThreeUKSupport hey I haven’t had any 3G or 4Gsince yesterday afternoon. Is there a problem?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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EfficiencyFit
(@_EfficiencyFit_) reported
@ThreeUK you really are the worst customer service company I have to deal with in a while
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Blue Dahlia
(@bluedahlia123) reported
@ThreeUKSupport Can someone please give me an update to my mid-sold contract complaint. George said you were looking into it. I have not had any acknowledgement.
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Andy Prince
(@amprincemusic) reported
@ThreeUK is there any way to cancel an additional SIM contract I signed last Friday? I can’t use it as my old phone no longer viable. I’ve been in store twice and a lengthy online chat to no avail…
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Ramaine
(@Ramain3) reported
@ThreeUK Utterly disgusting customer service you have! I’m unable to help my elderly father with his upgrade because I’m on a conference call with him? I have to be there in person? What difference does this make? The policy isn’t even on your website.
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Whitfield Benson
(@whitfieldbenson) reported
@ThreeUK so it now appears that three are a company that not only has a completely ineffective customer complaints procedure, it is obviously happy to try to defraud its ex customer by selling a ficticious debt to a collection company who is willing to threaten innocent people
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MCM
(@MCM33_13) reported
@hockeynutta @ThreeUKSupport Absolute disgrace!! And their top up system is not working either. Was charged 3 times when it never advised that the top up was successful and the chat team are useless also.
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Sanchit Patil
(@sanchitspatil) reported
@jjLondon1234 @ThreeUKSupport Well they are contradicting their own statements given on various platforms. They told me the same that it will be launched later this year over chat support. #GrowUp #Three will not going to stay with your network for a single day after ending my useless contract.
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Dawid Bitner
(@BitnerDawid) reported
@ThreeUKSupport I’ve had nearly any to none signal, past week or so when will this be fixed NW2 5QJ
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Beep Boop
(@PlsDontLookThis) reported
@ThreeUKSupport Yeah I've been trying a web browser on my PC, thats where I'm seeing the issues.
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vicky choudhary
(@vicky9663) reported
@ThreeUKSupport @ThreeUK Sometimes show 3g and as per speed test I got 1.7 mbps speed. My internet is not working even on 3g,4g. There are two other friends who also bought your sim and now we are regretting. We just need working internet on our phone. Fix this ASAP.