3 (Three) Outage Report in King's Cross, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in King's Cross, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in King's Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near King's Cross, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, London, Hackney, Hammersmith, Kensington, Southwark, City of Westminster, Wandsworth, Muswell Hill, Hounslow, Morden, Croydon, Harringay, Hampstead and Newham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near King's Cross, England
Latest outage, problems and issue reports in King's Cross and nearby locations:
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Sarah 🧡
(@MissusWebb) reported
from
Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Yes I believe so. Ref 29475125. They offered 50% off early upgrade but I declined. And they applied a £35 credit to my account, which is better than nothing but doesn’t make up for 2 years of intermittent service
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Terence Mills
(@TerryMillsMD) reported
from
Bromley, England
@ThreeUKSupport @ThreeUK I’ve had no 3G / 4g all day, what’s the issue?
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Anya Driscoll
(@driscolltheque) reported
from
Islington, England
@ThreeUKSupport help! Phone says I have full signal but my intetnet isn’t working. Tweeting this on train WiFi. Problem with the network?
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.
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Maciej Bugala
(@Machie_) reported
from
Paddington, England
3rd day of w/o network, and no one picking up at customer service. Seems @ThreeUK don’t care about their pay-as-you-go customers. 100GB pack seemed too good to be true and turned out ...it is!
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Edmund Tallack
(@Edmund_Tallack) reported
from
Camberwell, England
@ThreeUKSupport After refusing a reduced fee due to poor service (an admission that whatever I was paying for I wasn’t getting) I declined and insisted that the 5g internet is unreliable and inconsistent and was referred to a technical specialist. Still the problems remain.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport Hi Chris, I spoke to Sana on live chat who has checked all this for me and noted congestion at E10 7NE with improvements being made by 4/10. However I’ve gone almost 2 years with this issue and am not willing to pay any more money
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Tom
(@thomasjmahoney1) reported
from
Camberwell, England
@ThreeUKSupport My phone signal/handset appears to be very poor wherever I go. People cannot seem to hear me at all. Please help. Thanks
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Himanshu H Patel
(@HimanshuPatel81) reported
from
Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Paul
(@pauljamestailor) reported
from
Ilford, England
@ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal
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Adam Dack
(@tomtilly28) reported
from
Stratford, England
@ThreeUK the mobile internet at Stratford bus station is shocking shows 4g available but u can’t get any internet at all #poor
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
@ThreeUKSupport I accepted the credit but no idea if that closed the complaint or not
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUK can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ three store. I wen to the store in Bayswater — and the customer service agent that I spoke to Agnes & Jelani told me their hands are tied.
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Michelle 🐢🐺
(@stormhasgone) reported
from
Hackney, England
Definitely changing from @ThreeUK when my contract ends. My 4G barely ever works on my bus to work despite having full signal. I complain to them and they’re like “oh you could upgrade early and maybe that will give you better service” like ???
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Lucas James
(@LucasJameSamuel) reported
from
Tottenham, England
@ThreeUK paid my bill. Phone still not working. Wtf is going on
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Idris Olanrewaju
(@i_o_olanrewaju) reported
from
Paddington, England
@ThreeUKSupport can you please kindly let me know , why I’ve not been able to pick up a replacement SIM card in person @ a three store. I wen to the store in Bayswater — and the customer service agents that I spoke to Agnes & Jelani told me their hands are tied.
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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James Nicholson
(@JamesNi62281680) reported
from
Poplar, England
@ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nas
(@naznats) reported
@ThreeUKSupport I was told by Three support that if I tried to switch over to PAYG now that I would be charged? Can you explain how that makes sense please? When my phone contract ends I just simply want to cancel all payments and be PAYG. That’s all.
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Sarah
(@verseau_08) reported
@ThreeUKSupport I’ve been trying to cancel my add-on for the past 4 months, via the app, call and live chat but every month i’m charged those extra 7£ and every time I’m told it has been cancelled (which is not true) please do something about this 😤
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John
(@Jny_456) reported
@ThreeUK any chance someone might be able to sort my phone contract out somewhere that you folks have made a mess of? Apparently nobody at Braehead branch of your shop is capable of contacting us. Dreadful service.
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amar
(@rewrai08) reported
@ThreeUK @ThreeUKSupport Also fix the goddamn mobile network issue at RG31 6FR Purley area. It’s been nearly two months!!!! since we have issues with network - no towers shown or just one tower most of the time. Been missing important calls and text. Seriously!!! Come on!!!😡😡😡😡😡
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Michelle Marbie Davies
(@marbieskitchen_) reported
@ThreeUK I can’t make any calls whilst I’m abroad because I keep getting the annoying message saying I’ve reached my credit limit. I open the app and there is no spend cap. This is now ridiculous after almost a week I can’t even speak to customer service. Can someone fix this?
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Andy Briers
(@forestsaints) reported
@ThreeUK so if I pay for mobile broadband service for when I’m holiday in France. Top up £125 as directed by Three. The service didn’t work at all so I asked for my money back. Three are advising that as it’s a pay as you go account you are not entitled to a refund! #threescam
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Simon Palmer
(@SimonJohnPalmer) reported
@ThreeUKSupport hey, I can't send SMSs. They always fail to send. My data is turned on. I have no problem making and receiving calls. And I can receive SMSs. Any ideas re the SMS issue? Thanks, Simon
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Lox Graham
(@loxgraham) reported
@ThreeUK is it possible to cancel a cancellation?
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Charlie
(@bronsonspurs79) reported
@cockney_yid @EE @ThreeUK I’ve been palmed off for years, I use my Wi-Fi at home so I’ve let it side, I’ve just checked it and it’s still ****, less than 2mbps, 100m up the road I can get 5g and 200mbps+
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NL of Spurs
(@cockney_yid) reported
@bronsonspurs79 @EE @ThreeUK She took me by surprise mate, I weren’t expecting it, I done a check & they have a fault in my area, I was only phoning to see how long it was going to take to fix, I’ve been with EE for a long time & never really had any problem at all, always good at renewal time