3 (Three) Outage Report in Twickenham, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Twickenham, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: Croydon, Harrow, London, Epsom, Tower Hamlets, City of Westminster, City of London, Southall, Paddington, Camden Town, Southwark, Hammersmith, Edgware, Kensington and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Harrow |
Phone | |
| London |
Internet | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| Epsom |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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chris crowley
(@SW19lunchie) reported
from
Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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gianluca giorgi
(@hal7474) reported
from
Tottenham, England
Absolutely worst experience as a customer with @ThreeUK @ThreeUKSupport
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport I can’t get anything on 4G as you can see by the screenshot despite your coverage checker saying the signal is excellent. This issue has been going on for ages. It’s not my sim or phone as my daughter is having the same problem.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Waleed Al-Zuhair
(@waleedtalzuhair) reported
from
Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@ThreeUKSupport Having to dive into settings to be able to use my phone is a joke. Your capacity should be enough. Long term customer now looking for a new network...
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport to be fobbing off their customers with lame excuses and not fixing the issue. I pay for two contracts and expect the service I pay for.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport There are 3 screenshots. One blatantly states problem with network with the 4G sign in the corner. I’ll try the live chat again for about the 100th time but I’m getting fed up of going between pillar and post and getting nowhere
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport My upgrade is due in July and I’m having serious doubts about whether to renew with 3 after 8/9 years due to the terrible signal. Looking at your timeline this is happening in a lot of locations and 3 appear
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Roberts
(@henryhungry) reported
@ThreeUKSupport one week later, 1st February and the still waiting for the promised fix. One whole week of no service. Please respond. Mk439jt
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malabazi
(@malabazi) reported
@virginmedia what is happening? I have a M350 Fibre Broadband and I’m using my @ThreeUK 4G to do online meetings. It’s been a week and I’ve tried everything on the connect app...restart, reset...look for blackspots, changing places...help!
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Nick Jackson
(@jacksonj04) reported
Hey @ThreeUKSupport - I'm trying to update my address for an iPad account, but can't get into my3 because iPad so I can't reset my password, and the phone given to update details just fails with a "this service is not currently available". Who should I call?
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Sir Dale of Fish
(@dalefishmcc) reported
@ThreeUKSupport For reference "HSBC BANK PLC" doesn't work either. That's the name you get when you look up the details with an IBAN checker
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Hayley Davies
(@hjd1984) reported
@Tom68321033 @ThreeUKSupport Exactly this. I applied for a new contract and to have my number ported; since told they can't port numbers on the same network so they've set up 2 accounts. FFS!
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Sir Dale of Fish
(@dalefishmcc) reported
@ThreeUKSupport I only want to cancel the account, funnily enough because my UK bank account was shut and I don't have a way to make the payment. The payment I'm trying to make is a precursor to doing this. Should not be this difficult. In the meantime, please ensure you don't add more charges
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Xenia
(@_XeniaKara_) reported
from
Birmingham, England
I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.
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CAROLINA
(@carolguido) reported
@ThreeUKSupport hi guys! I’m outside the coutry and I lost my sim card. I’m afraid someone else might find it and use it. Can I cancel it somehow without losing my number?
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Home Cooking Mum
(@LizWalker72) reported
@ThreeUKSupport Hi, we have spoken to customer services several times to request proof of a recent purchase email so that we can claim the Samsung watch, each time we are told an email will be sent within 4 hours yet nothing ever arrives. Please help.
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Teri Leigh Hall
(@TeriLeighHall1) reported
@ThreeUKSupport 1/2 I can honestly say I have never ever been more disgusted in the service I am receiving from @ThreeUKSupport @ThreeUK at the moment. One minute my upgrade has been cancelled the next I should wait longer for the phone to arrive. Noone seems to have an ounce of a clue where