3 (Three) Outage Report in Twickenham, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (28%)
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Phone (19%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Twickenham, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: City of London, London, City of Westminster, Hammersmith, Kingston upon Thames, Croydon, Fulham, Wembley, Hampstead, West Byfleet, Brentford, Greenford, Sutton, Slough and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
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| London |
Internet | |
| City of Westminster |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Croydon, England
@ThreeUKSupport I have a mobile data sim for my son that expires on 4th June . I have tried to cancel it but I am told I need to give 30days notice . Why was the letter not sent out 30days before the end of my contract . 😔
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUK I will be contacting the ombudsman about the disgraceful lack of customer service! I can’t cancel my contract because you can solve and refund the over payments you have taken from my bank account
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport That you’ll get back to me and you never do. I’ve received another letter saying I owe you money for a service I don’t have. I have two phone contracts with you as well. I’ve been complaining about the signal for months and been ignored as have loads of
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUK need to speak to someone about our 5g hub working intermittently but I can’t find any way via any of your sites or apps. Please help.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUK @ThreeUKSupport Still not getting back to me about my Huawei E5573bs which I couldn’t collect due to lockdown but still manage to send threatening emails for non payment for a service I don’t even have. Joke company.
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
It’s a bit rubbish the @ThreeUK Home Signal is only 3G so to use it have to turn phone to 3G only so it won’t won’t roam on to 4G macro cell. Guess useful if local network outage
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Anyway I’ve closed down my account with @ThreeUK now and I regret the day I even considered joining them!
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Roses Finds
(@Roses_Finds) reported
from
Wandsworth, England
@ThreeUKSupport My other utilities have manage to help successfully just you three! you are asking me to spend even more time trying to sort something you could easily arrange as part of the money I pay! I have other obligations than to spend my time checking in on three.
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
I’m still lost for words at how pathetic @ThreeUK @ThreeUKSupport are! Not only do they over charge you and refuse to admit error, their customer service in just nonexistent! #three #mobilephone #phonecompanies
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport I would bet my life on it that you can’t help! This has been ongoing for over 2 months! There was a ridiculous charge on my iPad sim only data. I know for a fact that it was wrong but your people are insisting it was correct! I have to pay!
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Ben Weaver
(@Muswell_Ben) reported
from
Tottenham, England
@ThreeUKSupport Further more the ability to make contact with you has been a joke! But when you want to make contact with me demanding money, there’s no stopping you! I can’t even check my outstanding account balance through your phone number never mind speak to someone!
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@kevbryan12 @ThreeUKSupport It’s that entire Facebook discussion spanning back a few years. In early 2020 they confirmed they were testing eSIM support, but their responses suggest that eSIM support will not include support for Apple Watch.
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Dark Side Lion
(@Holloway_Zoo) reported
from
Islington, England
@ThreeUKSupport @ThreeUK @Three_Is_Broken In March I ordered your Huawei E5573bs mobile WiFi so as an NHS worker I could work from home. Due to lockdown I couldn’t collect it as your stores closed. Since then you have constantly sent me bills for a service I don’t and never have
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Sajid Nawaz Khan
(@snkhan) reported
from
City of London, England
@ThreeUKSupport Done — by the way your Three Chat service said that the Network Checker is for mobile only, and doesn’t include Three Home Broadband.
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@cabreen75) reported
@ThreeUKSupport I have already complained, I simply can’t understand how your decision makers it’s not a suitable system designed to achieve customer satisfaction? I am a 13 year customer, with 5 contracts, yet I could go into a @ThreeUK store as a new customer & leave with the phone
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Chris
(@cabreen75) reported
@ThreeUKSupport Why can’t your customer experience team even check if there another colour available earlier without initiating a new contract? Either you have a terribly dysfunctional system or dishonest staff, & I’m sure it’s not the later?
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ᴄʟᴀᴜᴅ
(@claudiahitch_) reported
@ThreeUK let me speak to a HUMAN ur customer services is ******* shocking
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james tutty
(@jamestutty1983) reported
@ThreeUK why’s the network so ****! Literally never any service.
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Hardeep Ubhi
(@Hardeepubhi101) reported
@ThreeUKSupport what is the "known issue" with 5g home broadband and the host Huawei? I have purchased a product without being informed of this known issue, which has resulted in less than 8mbps speeds from a 5g router.
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Chris Robinson
(@chrislrobinson) reported
@ThreeUKSupport Still not seeing any improvement today? What’s the crust problem and what is the ETA in the fix?
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Simon
(@lostgate92) reported
So, @O2 and @EE, I'm currently paying £10 a month for 15gb of 5g data, but their service is getting worse, even in non busy areas. Do either of you have something similar? PAYG only, no contracts, even rolling monthly ones, @ThreeUK have screwed me over in the past with those
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Scott W
(@Scott2uk) reported
@ThreeUK customer service 0/10. I’ve been cut off from live chat numerous times in mid conversation by the person I’m talking to. I’ve contacted technical support and was mis advised twice. I was told to go to store who said they can’t help me as my purchase was online. Shocking.
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Chris
(@cabreen75) reported
@ThreeUKSupport I know, that’s ridiculous, so I have to cancel an order to see if there are other colours available sooner, what if it’s after 30/11, how is that a decent system? & how can I be sure this experience won’t be duplicated again on an order that’s two weeks later than the initial 1?
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Phil Groom #KeepYourDistance, I may be infectious
(@notbovvered) reported
@ThreeUKSupport Hi Rhiannon, thanks for your reply. Just wanted to talk to someone about an issue, y’know? But it seems your company doesn’t like talking to its customers, we’re pushed into online chats instead. Totally not helpful. Please reinstate real people conversations. Thanks.