3 (Three) Outage Report in Twickenham, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Twickenham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Twickenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Twickenham, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, City of Westminster, Harringay, Southwark, Tower Hamlets, Croydon, Southall, Fulham, Hounslow, Wandsworth, Wembley, Islington, Chertsey, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 24 hours ago |
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Total Blackout | 2 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
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Phone | 4 days ago |
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Internet | 4 days ago |
Community Discussion
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3 (Three) Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Sven Herold (@svenherold) reported from Wandsworth, England@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Angela Blacklaw (@AngelaBlacklaw) reported from Harrow Weald, England@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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GerryC (@gerryn19) reported from Islington, England@ThreeUK you really do need to sort your customer service. 2 days & 2 hrs 11 mins & speaking to 7 different ppl later I don’t have a resolution. Why won’t you match my new BB deal to that of my friends, £17 5G 24 months? I’m trying to add an additional contract #3isrubbidh
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Red Beard (@Nickjames820) reported from Camden Town, England@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Chris Hampson (@chrishampson) reported from Wandsworth, England@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Red Beard (@Nickjames820) reported from Camden Town, England@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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MissA.O (@AmandaO100) reported from Lambeth, England@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Red Beard (@Nickjames820) reported from Camden Town, EnglandYet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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James Guiness (@james1980uk) reported from Tottenham, England@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
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Chris Hampson (@chrishampson) reported from Richmond, England@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Callum 🏳️🌈⭐️ (@callum_gx) reported from London, EnglandWhats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Red Beard (@Nickjames820) reported from Camden Town, England@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ditzy giggly Jo 🧡⚽🧡 (@jorich21) reported@ThreeUKSupport Thanks I've already done that, but when you call the number it doesn't give me an option to make a complaint and that was my query on my tweet Thanks
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Chels’ (@Itsjustchels_) reported@ThreeUKSupport Absolutely abysmal service ordered an iPhone 12 pro on the 7th November.. promised delivery on the 9th December and now pushed back a week and no one has been in contact to make me aware of this.. absolute jokers
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JT (@TheJimmyT82) reported@ThreeUKSupport She has done this twice already! You’ll promise to call her back but never call! We are disgusted. However Iain, we’ll give you a chance. She’s on hold to the complaints team so she might as well do this at the same time!
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Rickski ⛷ (@R1ckski) reported@thisispanos @ThreeUK Can you block further payments to them (like you can tell your bank to cancel all standing orders/ direct debits in their favour).
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England@ThreeUKSupport No nothing,I was past to 3 different departments and got that wound up I put the phone down in the end in anger after nothing I was saying sunk in with the customer service advisor on the phone, I was told the contract would be ended DEC but would get charged till then.
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Pip ( 🧣🧤🌧☂️) (@Mystic_Pip) reported from Brownhills, England@ThreeUKSupport My contract for the old number should have been cancelled in MAY so im getting charged for 8 months on a phone number I haven't used at all, since I threw the old chip away and sold my old phone... I kept being asked for stig number.. or they couldn't cancel the contract.
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Lu (@LuSchmoo) reported@DoctaDoLil @ThreeUKSupport I meant forward it to7726 on any UK network. This is how these issues can be reported to them.
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Samuel Craig (@WB25274546) reported@ThreeUKSupport Hi. I can't access the 3 app. When I selected to change password it says it is sending me a text and/or email but they never arrive. Can you help?
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Ditzy giggly Jo 🧡⚽🧡 (@jorich21) reported@ThreeUKSupport can you please tell me which option I select to make a complaint on the phone? I appreciate that you're busy, but I'm a key worker with a job to do too and I need this sorting and can't keep hanging on and getting cut off Thanks
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YT: VEE LONDON (@veelondon_) reportedListen @O2 fix your connection. My UNLIMITED data keeps going on and off. I did not leave @ThreeUK for this!