3 (Three) Outage Report in Twickenham, Greater London, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Twickenham, Greater London, England
The most recent 3 (Three) outage reports came from the following cities: London, City of London, Sutton, Kensington, Southall, City of Westminster, Southwark, Muswell Hill, Hammersmith, Ealing, Fulham, Islington, Croydon, Hounslow and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| City of London |
Total Blackout | |
| London |
Internet | |
| Sutton |
Internet | |
| Kensington |
Phone | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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Angela Blacklaw
(@AngelaBlacklaw) reported
from
Harrow Weald, England
@ThreeUK this ain’t ok. No WiFi service for days. Although the money left my account on 11th it’s not marked paid in MyThree account. I call up and I’m told “this isn’t logical” then the phone goes dead. It may not be logical but it happens most months. Needed for work. HELP!
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MightyHorace
(@HoraceMighty) reported
from
Lambeth, England
@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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Wal River Lens *waverley at the tower*
(@lens_wal) reported
from
Camberwell, England
@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Xiaqua-Shiyeon
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
Yet another full day without a single bit of data from @ThreeUKSupport! How can they be allowed to get away with this level of service. It’s an absolute joke. 1 and a half ******* years! Shame on you! You can stick your £5 compensation! Thanks for the iPhone shaped paperweight
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PanxoSmart
(@PanxoSmart) reported
from
Camberwell, England
@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport absolute inept rude jokers! A year of problems and you offer £5! Told to take it or **** off! Think it’s time to hit the ombudsman up. No help from this company at all!
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what part of your company actually works? Can’t help on live chat, get passed through 6 different department, get through to a call centre and they can’t hear you and hang up! 0.26mbps of data and terrible signal! What are you playing at? Utter shambles
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@ThreeUKSupport I can't seem to login on the app as it says my password is incorrect and when I try resetting my password I never get the email to reset.
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Martin Walker
(@MartinWWalker) reported
from
Paddington, England
@ThreeUK In London when it's on 5G, my hotspot won't work. It connects but no signal. Back in 4G it works fine. Any advice?
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Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Red Beard
(@Nickjames820) reported
from
Camden Town, England
@ThreeUKSupport what is the problem at 3! You are the worst company in the planet. Loving the recent technique of pretending for to be able to hear your customers when answering the phone. In ever single way you guys are failing! Absolute joke!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chuck
(@MissAnthrope_96) reported
@ThreeUKSupport It started off when I was with three that I couldn't call anyone not on the same network. After this wasn't sorted I used a pac code and went back to O2. Since then anyone with three cannot call or text me.
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johnwilliamcena
(@johnwilliamcena) reported
@liamglanz @ThreeUK @SamsungUK Customer service is a joke . I regret signing a contract with them
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Marie-Clare
(@MarieFenech) reported
According to your customer services @ThreeUKSupport there is a UK wide problem with your networks. Yet when I use the checker, nothing comes up. This is now the third month of problems. You refunded me once but are now telling me I have to wait for updates. Nothing is working.
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Brrrr
(@MsLou_bonafide) reported
@ThreeUK ARE THE WORST NETWORK EVER. I WANT MY REFUND!!! ITS ALWAYS THE SAME PROBLEMS WHY? IF YOU ARE THINKING OF GOING WITH THIS NETWORK DON’T ITS NOT WORTH THE STRESS.
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Ed Maxwell-Lyte
(@edwardmlyte) reported
@ThreeUKSupport Well I just did it and all that was required was to confirm my identity. Given you already have my bank details for the direct debit, this could totally be automated by default. Don't want people having their last interaction with you as a bad one to entice switching back. Maybe.
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ROBERT GRIFFITHS
(@ROBERT12772279) reported
@ThreeUK just got a text price hike again I wish the service was getting better it's worth now when it was on the 3G last year you put the prices up £120 this year it works out for you and more 😡
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me
(@mizzlethedizzle) reported
@ThreeUKSupport 7 weeks now just trying to cancel my dad's broadband since he died. Spoken with numerous people. Passed from pillar to post. Hands down the worst customer service ever. Don't bother with a reply about contacting your complaints team because they've done nothing
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me
(@mizzlethedizzle) reported
@ThreeUK 7 weeks now just trying to cancel my dad's broadband since he died. Spoken with numerous people. Passed from pillar to post. Hands down the worst customer service ever. Don't bother with a generic reply about contacting your complaints team because they have done nothing
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Kevin Larkin
(@KevLar6B) reported
@ThreeUK Just had a text telling me of your extortionate price increases! Will be going elsewhere for my mobile service!!
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Matt Spencer
(@spenna1988) reported
@ThreeUKSupport where are all your three shop customer assistants? Can I speak to one of those guys?