3 (Three)

3 (Three) Outage Report in Southampton, England

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The latest reports from users having issues in Southampton come from postal codes SO14, SO15 and SO16.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Southampton, England 05/07/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southampton, England

The most recent 3 (Three) outage reports came from the following cities: Southampton, Gosport, Fareham, Eastleigh and Winchester.

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City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • DjMoDrOcKeR Lee Harris (@DjMoDrOcKeR) reported from Eastleigh, England

    @solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..

  • fennzza jack (@fennzza) reported from Southampton, England

    @ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks

  • peoniespretties Sarah 🌷 (@peoniespretties) reported from Southampton, England

    @ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!

  • GavinReeman Gavin Reeman (@GavinReeman) reported from Fareham, England

    @ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!

  • TheWiredBean Lee Hawkes (@TheWiredBean) reported from Lyndhurst, England

    @ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.

  • JamesEYFS James Butler (@JamesEYFS) reported from Bursledon, England

    @KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.

  • aniljain01 AJ (@aniljain01) reported from Locks Heath, England

    @amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

  • joanneh79 Joanne Elliott ⫩ (@joanneh79) reported from Winchester, England

    @ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.

  • hanaxruth hannah 🎃 (@hanaxruth) reported from Southampton, England

    lol @ThreeUK has been down for like 12 hours now U G H

  • adieoneill adie o'neill (@adieoneill) reported from Fareham, England

    @ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄

  • DavidPalman Regular Dave (@DavidPalman) reported from Southampton, England

    @ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.

  • JAST69 Jason T Ⓥ (@JAST69) reported from Romsey, England

    @ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up

  • felicityjames8 FEJ (@felicityjames8) reported from Lymington, England

    @ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

  • cpjw1602 Ciarán (@cpjw1602) reported from Southampton, England

    @JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.

  • bertrum Neil B (@bertrum) reported from Totton and Eling, England

    @ThreeUKSupport Re-registering fixed the issue. Thanks.

  • The_Tw4tter A #BloodyCyclist (@The_Tw4tter) reported from Southampton, England

    @ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.

  • RollsyMTB Steve Rolls (@RollsyMTB) reported from Bursledon, England

    My goodness @ThreeUK your customer services department is shocking.

  • TheWiredBean Lee Hawkes (@TheWiredBean) reported from Lyndhurst, England

    @ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.

  • nchechina Natalia Chechina (@nchechina) reported from Southampton, England

    @BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).

  • SCHchauffeur Southampton Chauffeur (@SCHchauffeur) reported from Southampton, England

    @ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • PositiveLad Tom PositiveLad (@PositiveLad) reported

    @samueljr @ThreeUK We’re putting in a formal complaint tomorrow with the view to getting out of contract early.

  • gtaylor951 grace (@gtaylor951) reported

    @ThreeUKSupport hi I haven’t been able to receive incoming calls since 4:10pm today, is there an issue? I can make calls but can’t receive them.

  • Adam49174119 Adam (@Adam49174119) reported

    @TravelMagazine @ThreeUK Travellers, stay AWAY from ThreeUK SIM cards, sincerely, the Canadian they left stranded in Berlin after cancelling his service for not having a UK address...Did they have a warning saying UK resident is mandatory? Of COURSE not :)

  • samueljr Samuel Jackson-Royle (@samueljr) reported

    @PositiveLad @ThreeUK Surely you should be able to cancel early on that basis (that sounds as bad as I had thought) I’ll be sticking with fibre

  • Ca1lumChurchill Callum Churchill (@Ca1lumChurchill) reported

    I’m with @ThreeUK and my internet has been incredibly shoddy the last few weeks. Finding myself outside of a Three shop venture in to enquire, I am told I need to go home and talk to someone via their live chat option. Dude, we are having the most live possible chat. Fix my ****.

  • dljoldboy Dave Jones 🇬🇧 (@dljoldboy) reported

    @ThreeUK I’m a long-standing customer of 3 but I’m going to switch at earliest opportunity. Why do you continually try to persuade me to buy more data when I still have 25-30% left & less than 3/4 days to go. Annoying

  • Con_Synd Con Synd (@Con_Synd) reported

    @ThreeUK @Channel4 My flat mate didn't get the tweet, he has no indoor service, I did because I'm on EE.

  • jancimajek Janci Majek (@jancimajek) reported

    @ThreeUKSupport This os constant issue for many years in many spots. Other spots include Stratford train station, Brentwood Sainsbury’s & high street. Reported these a few times but nothing ever changes, so perhaps I’ll be changing providers when my contract is up

  • Jimmyavenger Jimmyavenger 🇪🇺 (@Jimmyavenger) reported from Tottenham, England

    Absolutely sick to death with @ThreeUK home broadband, amazing when we took it then as soon as 3 months passed it's been so poor and inconsistent we've had to take out extra data on our ee mobile packages in order to work and watch tv. Complaint incoming, we've had ENOUGH. 🤬🤬🤬

  • PrimIgnorant PrimitiveIgnorant (@PrimIgnorant) reported

    @ThreeUK your network coverage is unbelievably ****. .