3 (Three) Outage in Southampton, England

@ThreeUKSupport Re-registering fixed the issue. Thanks.

@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄

@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!

@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.

@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!

@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.

@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!

@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up

@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.

@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.

@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks

@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..

@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.

@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.

My goodness @ThreeUK your customer services department is shocking.

lol @ThreeUK has been down for like 12 hours now U G H

@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).

@JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.

@andy_stones @ThreeUK Same here, with the number although I think I ported it over from another network 🤔

@ThreeUK I don't understand, can't the pollution still get in through your mouth? 🤔 So it's not really solving a problem

@ThreeUK So let's get this right ppl sit at home watching TV watching ppl on TV watching TV does no one else not see how ******* dumb and stupid that is Guess the sheep need to be entertained some how 🤔

@ThreeUKSupport Thank you Kirsty - have resolved with customer support but I have to be honest, I’m not impressed with the 1990s voicemail offering currently and will probably move back to O2. Issue lies with porting of number FYI- THREE’s systems are a mess IMHO

@ThreeUK Gogglebox a programme for dumb ppl siting on a sofa watching TV watching ppl on TV watching TV It doesn't get any more ******* stupid than that 😒

@ThreeUKSupport @andre81137478 You more or less said the same to me about 5 years ago when i was in Bath. You tried blaming a tree or high buildings, it was none of them. I joined @EE and magically never had a signal problem. You're lucky people have WiFi at home otherwise you'd get a lot lot more complaints

@ThreeUKSupport It's been awhile since November last year I have WiFi at home but when it goes down I'm left with this it rarely goes down. Ne84ny

@ThreeUKSupport My partner and I have only been playing the one game online together and it seems to be when we are both on that the issue occurs. The troubleshooting for the game says to make sure ports are open on my router which I can’t do as the the port forwarding option is not available.

What a useless network @ThreeUK is ffs

@ThreeUKSupport I’m having issues with a game. Their support says to check to make sure certain ports are open but port forwarding is not an option when I log in to the router on the browser.