3 (Three) Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO15 and SO14.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Southampton, England
The most recent 3 (Three) outage reports came from the following cities: Southampton, Winchester and Gosport.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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hannah 🎃 (@hanaxruth) reported from Southampton, England
lol @ThreeUK has been down for like 12 hours now U G H
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AJ (@aniljain01) reported from Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
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Warren Hope (@pfc_whope) reported from Southampton, England
@ThreeUK @ThreeUKSupport 3 love calling there customer lair charging you for something you not used.. in first place as you had foreign sims in them country’s impossible Secondly there over priced I think in the first place!!
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Natalia Chechina (@nchechina) reported from Southampton, England
@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).
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Gavin Reeman (@GavinReeman) reported from Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Steve Rolls (@RollsyMTB) reported from Bursledon, England
My goodness @ThreeUK your customer services department is shocking.
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Lee Hawkes (@TheWiredBean) reported from Lyndhurst, England
@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.
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Paul Compton (@pwfcomp) reported from Gosport, England
@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.
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Joanne Elliott ⫩ (@joanneh79) reported from Winchester, England
@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.
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FEJ (@felicityjames8) reported from Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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A #BloodyCyclist (@The_Tw4tter) reported from Southampton, England
@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.
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Southampton Chauffeur (@SCHchauffeur) reported from Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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Sarah 🌷 (@peoniespretties) reported from Southampton, England
@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
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Lee Harris (@DjMoDrOcKeR) reported from Eastleigh, England
@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..
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Lee Hawkes (@TheWiredBean) reported from Lyndhurst, England
@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.
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Ciarán (@cpjw1602) reported from Southampton, England
@JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.
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Jason T Ⓥ (@JAST69) reported from Romsey, England
@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up
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James Butler (@JamesEYFS) reported from Bursledon, England
@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.
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jack (@fennzza) reported from Southampton, England
@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks
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Regular Dave (@DavidPalman) reported from Southampton, England
@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Moore (@philmoore41) reported
@ThreeUK is there a problem with the Three PAYG iPhone app? Trying to use it for the 1st time on a new spare phone, I’m just getting stuck with the message “upcoming maintenance work” (for this coming Friday) but with no option to do anything else in the app
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Smithy (@Smithy0x) reported
If @ThreeUK increase the prices as per contractually, can't we give a contract to mobile operators to enforce said increases til our minimum wage goes up? One thing I forgot about contracts is snakey movements. It's already expensive at £60 for a terrible service in my area...
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Phil Moore (@philmoore41) reported
@ThreeUKSupport I’ve just downloaded it on another phone and can see the continue login button under the outage message. So on my spare phone the continue login button is missing. Is it anything to do with text size and it just doesn’t fit in?
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lol because my tweets violated twitt.er 'rules' (@hypernova00101) reported
@ThreeUK weve been asking 3 to sort out the 'BIG' network, but its not getting done.. maybe if we say 'do it for Ukraine' the network will get sorted
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Lyndsay Rees (@Lyndsay17558629) reported
@ThreeUK please tell me why you are continuously cutting my phone off and saying I have an outstanding balance of £80 odd when I have bank transactions from the last 4 months to prove I have paid and am up to date!! Honest to god just have nothing but problems with this company!!
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sof2410 (@sofia18805377) reported
@ThreeUKSupport Absolutely disgusting. I’ve been a customer for years and now I’ve been charged this! Please can this be wavered? As I cannot afford this
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Neil & Claire (@brilliant_tours) reported
@ThreeUKSupport @evagorassavva1 I’ll be leaving too as can’t wait for ever for an Apple Watch if three can’t support it
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Phil Moore (@philmoore41) reported
@ThreeUKSupport Done that - still the same problem. When I logged in via PC, I can see the outage message at the top of the page with my data allowance etc underneath. In the app, it’s just the outage message and I can’t scroll down to see anything else.
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JC_Cat (@Pottonski) reported
@ThreeUKSupport @HamiltonFanF1 Mobile signal been down most of afternoon and still is (in Potton). 3 know this but haven’t logged it as an “outage”. Presumably to avoid any bad publicity.
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Steve and Gem (@steveandgem) reported
@ThreeUKSupport ok I've had about as much as I can take with your poor data connection in Kilmarnock. 3g poor, 4g worse. Constant disconnects. Please set up a live chat as I now need to consider leaving.