3 (Three) Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO15 and SO14.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Southampton, England
The most recent 3 (Three) outage reports came from the following cities: Southampton, Gosport, Fareham, Eastleigh, Cowes and Totton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Gosport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Ciarán
(@cpjw1602) reported
from
Southampton, England
@JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.
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A #BloodyCyclist
(@The_Tw4tter) reported
from
Southampton, England
@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Sarah 🌷
(@peoniespretties) reported
from
Southampton, England
@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
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Steve Rolls
(@RollsyMTB) reported
from
Bursledon, England
My goodness @ThreeUK your customer services department is shocking.
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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AJ
(@aniljain01) reported
from
Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
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James Butler
(@JamesEYFS) reported
from
Bursledon, England
@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.
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Joanne Elliott ⫩
(@joanneh79) reported
from
Winchester, England
@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.
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Paul Compton
(@pwfcomp) reported
from
Gosport, England
@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.
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Lee Harris
(@DjMoDrOcKeR) reported
from
Eastleigh, England
@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..
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hannah 🎃
(@hanaxruth) reported
from
Southampton, England
lol @ThreeUK has been down for like 12 hours now U G H
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Jason T Ⓥ
(@JAST69) reported
from
Romsey, England
@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up
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Natalia Chechina
(@nchechina) reported
from
Southampton, England
@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).
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Warren Hope
(@pfc_whope) reported
from
Southampton, England
@ThreeUK @ThreeUKSupport 3 love calling there customer lair charging you for something you not used.. in first place as you had foreign sims in them country’s impossible Secondly there over priced I think in the first place!!
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jack
(@fennzza) reported
from
Southampton, England
@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks
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Regular Dave
(@DavidPalman) reported
from
Southampton, England
@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Fran Giove
(@francescogiove) reported
from
Cardenden, Scotland
@ThreeUK My Mum is trying to cancel a mobile SIM plan. Unable to get through on the phone after 2 attempts. What’s the best way to procede?
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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SCTorrance144
(@ScTorrance144) reported
from
Airdrie, Scotland
@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦
(@Nomthee_9808) reported
from
Reading, England
@ThreeUK my network is down 🥴
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𝔫 𝔢 𝔱 𝔱 𝔩 𝔢
(@nataliebates_) reported
from
Birmingham, England
@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.