3 (Three) outages and service status in Southampton, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southampton, England
The most recent 3 (Three) outage reports came from the following cities: Fareham, and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Fareham
|
Internet | 8 days ago |
|
Eastleigh
|
Phone | 27 days ago |
|
Southampton
|
Internet | 2 months ago |
|
Gosport
|
Internet | 2 months ago |
|
Winchester
|
Phone | 3 months ago |
|
Romsey
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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James Butler (@JamesEYFS) reported from Bursledon, England@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.
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Joanne Elliott ⫩ (@joanneh79) reported from Winchester, England@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.
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Paul Compton (@pwfcomp) reported from Gosport, England@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.
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Mike Lowe (@mikelowe916) reported from Fareham, England@Maximus2wheels @ThreeUK Kinda defeats the objective bloody awful company mind you they all are
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Dave 🏳️🌈 (@Desirodave) reported from Eastleigh, England@ThreeUK hi 👋 I need to change my address- the 3 app won't let me as it says I still have the 3 home signal box - I returned that a couple of yrs ago Can I call in to a physical store to change my address?
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Warren Hope (@pfc_whope) reported from Southampton, England@ThreeUK @ThreeUKSupport 3 love calling there customer lair charging you for something you not used.. in first place as you had foreign sims in them country’s impossible Secondly there over priced I think in the first place!!
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A #BloodyCyclist (@The_Tw4tter) reported from Southampton, England@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.
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Gavin Reeman (@GavinReeman) reported from Fareham, England@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Neil B (@bertrum) reported from Totton and Eling, England@ThreeUKSupport Re-registering fixed the issue. Thanks.
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Ciarán (@cpjw1602) reported from Southampton, England@JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.
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adie o'neill (@adieoneill) reported from Fareham, England@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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Natalia Chechina (@nchechina) reported from Southampton, England@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).
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Steve Rolls (@RollsyMTB) reported from Bursledon, EnglandMy goodness @ThreeUK your customer services department is shocking.
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Lee Hawkes (@TheWiredBean) reported from Lyndhurst, England@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.
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Sarah 🌷 (@peoniespretties) reported from Southampton, England@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
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Jamie (@jaystocky) reported from North Baddesley, England@ThreeUKSupport @QualterZam All I see is people complaining about your service lol, your app doesn’t do it’s job either.
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Regular Dave (@DavidPalman) reported from Southampton, England@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.
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AJ (@aniljain01) reported from Locks Heath, England@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
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Lee Harris (@DjMoDrOcKeR) reported from Eastleigh, England@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..
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Southampton Chauffeur (@SCHchauffeur) reported from Southampton, England@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neha Patel (@Nehajp1) reported@ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!
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chris (@chris_chrishill) reported@ThreeUK @ThreeUKSupport day two of no reception or data, when is this issue going to be acknowledged, resolved and refunded.
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Alex (@Abcmsaj) reported@ThreeUKSupport what’s going on? My dad can’t login to his three account or request a PAC code at the moment??
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A-I (@Unlucky_Dude2) reported@ThreeUKSupport i have been getting charged by applepay. I have never used applepay and have 5 trasactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my google pay acc on my android phone. What scam is this?
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Mark Chappell (@MarkChappe93649) reported@ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Cliffy (@radagastcb) reported@ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Kevin Mulinga (@mulinga_kevin) reported@ThreeUK I can't enjoy your services. No service at all. My WiFi not working after buffering for over 30 minutes. Sad state of affairs.
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Daryl Rayment (@DarylRayment) reported@ThreeUK why when I called up to sort out your company's mistake there is only idiots on your customer service phone lines that don't know they *** from their elbow and can't do anything to help . They lie , give you false information just to get you off the phone and no notes .