3 (Three) Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO14, SO30, SO40 and SO15.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (5%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Southampton, England
The most recent 3 (Three) outage reports came from the following cities: Southampton and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Phone | |
| Southampton |
Wi-fi | |
| Southampton |
Wi-fi | |
| Gosport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Steve Rolls
(@RollsyMTB) reported
from
Bursledon, England
My goodness @ThreeUK your customer services department is shocking.
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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hannah 🎃
(@hanaxruth) reported
from
Southampton, England
lol @ThreeUK has been down for like 12 hours now U G H
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jack
(@fennzza) reported
from
Southampton, England
@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.
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Natalia Chechina
(@nchechina) reported
from
Southampton, England
@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).
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Jason T Ⓥ
(@JAST69) reported
from
Romsey, England
@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up
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Paul Compton
(@pwfcomp) reported
from
Gosport, England
@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.
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A #BloodyCyclist
(@The_Tw4tter) reported
from
Southampton, England
@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.
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Regular Dave
(@DavidPalman) reported
from
Southampton, England
@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.
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Joanne Elliott ⫩
(@joanneh79) reported
from
Winchester, England
@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.
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Ciarán
(@cpjw1602) reported
from
Southampton, England
@JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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James Butler
(@JamesEYFS) reported
from
Bursledon, England
@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.
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adie o'neill
(@adieoneill) reported
from
Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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AJ
(@aniljain01) reported
from
Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
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Sarah 🌷
(@peoniespretties) reported
from
Southampton, England
@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
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Lee Harris
(@DjMoDrOcKeR) reported
from
Eastleigh, England
@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Abbie Turnbull
(@abbieturnbullxx) reported
@ThreeUKSupport I have no signal at all. My partner is also on three and his phone is fine. A few months ago, three accidentally cancelled my sim without my permission, has this happened again?
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yazzies
(@IbntAsgharAli) reported
@ThreeUK hey! I have been live chatting and calling your customer advisors to resolve an issue since Saturday but nothing is being done to remedy my problem! Have had literally enough of the carry on! Have someone call me to resolve it please! Losing many days of work now!!!! 😡
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
@ThreeUKSupport Thanks, so if I buy any of these from the manufacturer direct, would I just need to check for Software updates? [ in addition #VoLTE setting on in calling settings of course] Just checking if I'd need to do anything else. Thanks for your help.
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david oakes music 🎸🎹🥁
(@DavOakMus) reported
@ThreeUK Hey Guys - i've been a 3 customer since 2007 and i'm thinking about the new SE when my contract is up at the end of Jan.
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Abraxas
(@A_Purple_Wookie) reported
@ThreeUK your mobile data appears to be down
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sauj °
(@sauj) reported
@ThreeUK - trying to get human help has been difficult. Three calls so far: 1. Put on hold waiting for another team, 33 minutes. Hung up 2. Finally got to team, got updates, got directed to automated system for important information - back on hold 5 minutes. Hung up.
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Hippypoo
(@Hippypooo) reported
@ThreeUKSupport I'm stood next to someone who is also on your network, Jordanna. He seems to be connect to a different server than me and I don't particularly want to post my postcode on a public domain.
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John Spandli
(@BentexTv) reported
@ThreeUKSupport I'm trying to remove the adult content filter on my phone. I tried my debit card but it doesn't work. Does it have to be credit? I dont have. I also can't go to store.
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James Hoskin
(@nojdemo2) reported
@ThreeUK My wife and I gave both tried to log on to our accounts this evening. The new Android app is no longer checking for finger prints and our original passwords are not working. Also the reset password link is broken. Can you help?
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Leena Murgai
(@leenamurgai) reported
@ThreeUKSupport Yes, @ThreeUKSupport is super busy lying to your customers. Sending texts saying you're not going to suspend service, then doing it anyway. I managed to speak to someone today. You again refused to switch roaming back on. And you won't release me from my contract either.