3 (Three) Outage in Southampton, England

@ThreeUK hi 👋 I need to change my address- the 3 app won't let me as it says I still have the 3 home signal box - I returned that a couple of yrs ago Can I call in to a physical store to change my address?

@ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue

@ShannonCastle_ @ThreeUK Used to be with them many years ago. Awful then, and it seems theyre still awful now

The poor radio signal from Max Verstappen makes it sound like he is on the @ThreeUK network #FrenchGP #F1

@ThreeUKSupport Re-registering fixed the issue. Thanks.

@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄

@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!

@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.

@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!

@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.

@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!

@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up

@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.

@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.

@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks

@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..

@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.

@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.

@ThreeUKSupport @bazzacollins You’ve said that in late 2020 and in 2021. You really are an L + ratio + stop giving stupid features and give actual features people want and need, like an actual infrastructure for one. And a site that has a SSL certificate for two

@ThreeUKSupport Hi. I think so. I would like to add a daily European use service. How do I do that ?

@ThreeUK I got a notification for this new Three Game service and now it's downloaded three games to my phone without my permission. How do I cancel this?

@ThreeUKSupport Pay monthly. I’ve tried raising a complaint but they think it’s an issue with my phone.

@ThreeUK what's the crack with your network these last few days. My 4g hub is slower than my old dial up internet was. Same with our phones!

@ThreeUKSupport Hi, got slow 4G at BA17DH. Please can you check what’s going on?

@ThreeUKSupport In the shop they said raise the complaint on-line won’t help as I don’t have an account!, I didn’t need an account to purchase the item !!

@ThreeUKSupport I can't login using the app I have no service. I've tried logging in using a browser it just keeps trying to get me to register the number, then tells me it's already registered. I've had the number for years.

@ThreeUK Your network sucks 🙄

@ThreeUKSupport Over the phone around 6-8weeks ago but I have been with your company for over 10years , not anymore I’m afraid I really think this is shocking service I was not told before agreeing