3 (Three) Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO17, SO16 and SO19.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (32%)
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Total Blackout (10%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Southampton, England
The most recent 3 (Three) outage reports came from the following cities: Southampton, Eastleigh, Gosport, Winchester, Lymington and Fareham.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Mark Phippen (@mark_phippen) reported from Hedge End, England
@ThreeUKSupport looks like a fail on the alert system test. Four phones in the house on Three, none of them got the alert. The one phone in the house on another network DID get it. All iPhones, all same setup…
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Jamie (@jaystocky) reported from North Baddesley, England
@ThreeUKSupport @QualterZam All I see is people complaining about your service lol, your app doesn’t do it’s job either.
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Winston (@Winston05362491) reported from Southampton, England
@ThreeUK I'm not happy with your staff services to customer they are not helpfull, last time I ve asked for internet 10 pound top up they did not gave me right information that you have to use t App to convert in to data package 07838878410 and I lost my recharge Westquay Mall
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Dave 🏳️🌈 (@Desirodave) reported from Eastleigh, England
@ThreeUK hi 👋 I need to change my address- the 3 app won't let me as it says I still have the 3 home signal box - I returned that a couple of yrs ago Can I call in to a physical store to change my address?
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England
@ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England
@ShannonCastle_ @ThreeUK Used to be with them many years ago. Awful then, and it seems theyre still awful now
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Rahim™ 🇬🇧🇲🇦🇵🇸 (@rahim94) reported from Southampton, England
The poor radio signal from Max Verstappen makes it sound like he is on the @ThreeUK network #FrenchGP #F1
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Neil B (@bertrum) reported from Totton and Eling, England
@ThreeUKSupport Re-registering fixed the issue. Thanks.
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adie o'neill (@adieoneill) reported from Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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Gavin Reeman (@GavinReeman) reported from Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Joanne Elliott ⫩ (@joanneh79) reported from Winchester, England
@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.
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FEJ (@felicityjames8) reported from Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Southampton Chauffeur (@SCHchauffeur) reported from Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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James Butler (@JamesEYFS) reported from Bursledon, England
@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.
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Sarah 🌷 (@peoniespretties) reported from Southampton, England
@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
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Jason T Ⓥ (@JAST69) reported from Romsey, England
@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up
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Lee Hawkes (@TheWiredBean) reported from Lyndhurst, England
@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.
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Lee Hawkes (@TheWiredBean) reported from Lyndhurst, England
@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.
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jack (@fennzza) reported from Southampton, England
@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks
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Lee Harris (@DjMoDrOcKeR) reported from Eastleigh, England
@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Demi McGrath (@demimaccc) reported
No signal & no able to receive calls or texts again!!! Sort it out @ThreeUK !!
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Sanam (@lettersandtea) reported
@ThreeUK hi can you advise if there are ongoing network issues? My calls keep dropping.
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Paul Woodward (@stokiepoe) reported
@ThreeUKSupport cannot make outgoing calls from inside my house when it always used to work been like this for months and they say no problems in my area 😡 went on live chat and says no operators available come back tomorrow when open for another 40 min wtf 😡😡
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Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported
Data that won’t load, 5G that isn’t the greatest thing since sliced bread despite @ThreeUK telling it is and a phone you can’t charge because it keeps getting hot. I’m sick to my guts of the modern world and it’s overrated, useless crap.
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AR crypto (@ARcrypto12) reported
@jj0118_ @KanyeWeekes @ThreeUK Same here, had issues for the last 10 days now was on the phone for 1.50 hrs and still no joy, now they’re saying it’ll get sorted up to 7 days, cheeky ***** billed me today and told me I will need to pay the rest of my 12 months, and as Iv asked several times there prices differ
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Hakan (@Hakanbjk1) reported
@iD_Mobile_UK @bethreveley @ThreeUK It’s down for me also again, this is ridiculous.
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iD Mobile (@iD_Mobile_UK) reported
@bethreveley @ThreeUK Hi there, We're very sorry to hear this. The outage has been resolved, have you tried rebooting your device? - Anika
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beth🥂 (@bethreveley) reported
@iD_Mobile_UK @ThreeUK Well it’s down AGAIN now. And I haven’t been able to make a phone call without the service dropping out in weeks.
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Mike Mundy (@burgesshill) reported
@ThreeUK I have not had a signal at home for over 2 weeks. I used to get 3 bars.When in town I get 5 bars. Have spoken again to your agent who suggested I move providers! What is going on? Address at RH15 0RQ.
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Bradley (@Bradley_Lucas) reported
@LindaByrneHall @ThreeUKSupport Also had the same issue since Thursday. Everybody I know haven’t been able to make or receive calls. Live chat is useless and people on the phone have no idea what’s wrong either. 3 are a shambles