3 (Three) Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO31, SO14 and SO19.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Southampton, England
The most recent 3 (Three) outage reports came from the following cities: Southampton, Gosport, Fareham and Wickham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Gosport |
Phone | |
| Southampton |
Internet | |
| Southampton |
Phone | |
| Gosport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Winston
(@Winston05362491) reported
from
Southampton, England
@ThreeUK I'm not happy with your staff services to customer they are not helpfull, last time I ve asked for internet 10 pound top up they did not gave me right information that you have to use t App to convert in to data package 07838878410 and I lost my recharge Westquay Mall
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Sarah 🌷
(@peoniespretties) reported
from
Southampton, England
@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
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Jamie
(@jaystocky) reported
from
North Baddesley, England
@ThreeUKSupport @QualterZam All I see is people complaining about your service lol, your app doesn’t do it’s job either.
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Dave 🏳️🌈
(@Desirodave) reported
from
Eastleigh, England
@ThreeUK hi 👋 I need to change my address- the 3 app won't let me as it says I still have the 3 home signal box - I returned that a couple of yrs ago Can I call in to a physical store to change my address?
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@ThreeUKSupport Re-registering fixed the issue. Thanks.
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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adie o'neill
(@adieoneill) reported
from
Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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Jason T Ⓥ
(@JAST69) reported
from
Romsey, England
@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@ShannonCastle_ @ThreeUK Used to be with them many years ago. Awful then, and it seems theyre still awful now
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Joanne Elliott ⫩
(@joanneh79) reported
from
Winchester, England
@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.
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James Butler
(@JamesEYFS) reported
from
Bursledon, England
@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.
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Lee Harris
(@DjMoDrOcKeR) reported
from
Eastleigh, England
@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Rahim™ 🇬🇧🇲🇦🇵🇸
(@rahim94) reported
from
Southampton, England
The poor radio signal from Max Verstappen makes it sound like he is on the @ThreeUK network #FrenchGP #F1
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jack
(@fennzza) reported
from
Southampton, England
@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks
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AJ
(@aniljain01) reported
from
Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Holly Hall
(@hollyThall) reported
Another silent call from @ThreeUK with no less than 5 subsequent texts saying they have tried to resolve my 10 week old complaint about a potential personal data breach. Awful service, but at least they've shared the ombudsman's details - Thanks guys! #gdprmatters #sodocustomers
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Euan
(@Kleggnutt) reported
@ThreeUK Petty but Three drives you to frustration with their bullshit. I will spam until I get resolution. Everyone else considering these clowns ... don't. Go elsewhere, it's really not worth it at all.
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Alejandro Perez
(@PerezRomero88) reported
4 years been customer of @ThreeUK until today’s
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Josh
(@Josh68523042) reported
@ThreeUKSupport Its an upgrade. It was all sorted. And then I get told its still processing. Ive been with three for nearly 7+ years. Never had issues with upgrading.
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Aled Bartholomew
(@al3d) reported
@ThreeUKSupport I have a 5g home broadband router & contract and a mobile contract with you (4g). How come your 5g broadband is slower than using my mobile as a personal hotspot?! This is ridiculous service!
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BMac
(@Yon_tweeter) reported
@ThreeUKSupport what's the matter with your service? The past week internet speeds 4G have been awful making WFH quite difficult. Central Scotland.
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Phil Johnston
(@secretcrowds182) reported
@ThreeUKSupport 4 times in the last day and a half my signal has just completely disappeared (newtownabbey area) and there is nothing I can do to get it back until it decides it wants to come back for while and then disappear again. Any reason why??
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zak¬
(@zakshits) reported
@ThreeUKSupport I NEED TO CANCEL MY ORDER I JUST PLACED AS I DIDN'T SEE UNTIL THE EMAIL THAT IT'S DOUBLE THE PRICE I WANTED AFTER THE FIRST 6 MONTHS. PLEASE CANCEL IT OR I'LL BE IN DEBT!!!
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lux bar
(@luxbar1) reported
@ThreeUKSupport This has been on going since October 2020 I’m sure that is more than 21 days my point is that everytime I speak to some it’s like I’m starting over I now have a outstanding balance in which I can’t pay and will not pay has the amount is in correct no has tried to help other
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Phil Johnston
(@secretcrowds182) reported
@ThreeUKSupport my signal has returned again but 4 times it has returned only to drop out again a few hours later. My mum and sister who both live in the same house as me and are both on three haven’t had any issues what so ever?! It only seems to be me having these signal issues