3 (Three) Outage Report in Southampton, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO17, SO16 and SO19.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at 3 (Three)
3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Southampton, England
The most recent 3 (Three) outage reports came from the following cities: Southampton, Winchester, Eastleigh, Gosport, Lymington and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Winchester |
Internet | |
| Southampton |
Phone | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Mark Phippen
(@mark_phippen) reported
from
Hedge End, England
@ThreeUKSupport looks like a fail on the alert system test. Four phones in the house on Three, none of them got the alert. The one phone in the house on another network DID get it. All iPhones, all same setup…
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Jamie
(@jaystocky) reported
from
North Baddesley, England
@ThreeUKSupport @QualterZam All I see is people complaining about your service lol, your app doesn’t do it’s job either.
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Winston
(@Winston05362491) reported
from
Southampton, England
@ThreeUK I'm not happy with your staff services to customer they are not helpfull, last time I ve asked for internet 10 pound top up they did not gave me right information that you have to use t App to convert in to data package 07838878410 and I lost my recharge Westquay Mall
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Dave 🏳️🌈
(@Desirodave) reported
from
Eastleigh, England
@ThreeUK hi 👋 I need to change my address- the 3 app won't let me as it says I still have the 3 home signal box - I returned that a couple of yrs ago Can I call in to a physical store to change my address?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@ShannonCastle_ @ThreeUK Used to be with them many years ago. Awful then, and it seems theyre still awful now
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Rahim™ 🇬🇧🇲🇦🇵🇸
(@rahim94) reported
from
Southampton, England
The poor radio signal from Max Verstappen makes it sound like he is on the @ThreeUK network #FrenchGP #F1
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Neil B
(@bertrum) reported
from
Totton and Eling, England
@ThreeUKSupport Re-registering fixed the issue. Thanks.
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adie o'neill
(@adieoneill) reported
from
Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Joanne Elliott ⫩
(@joanneh79) reported
from
Winchester, England
@ThreeUK please could you tell me if there are any issues in the SO22 area as my AI cube has lost internet connection, restarted twice & still nothing.
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FEJ
(@felicityjames8) reported
from
Lymington, England
@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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James Butler
(@JamesEYFS) reported
from
Bursledon, England
@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.
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Sarah 🌷
(@peoniespretties) reported
from
Southampton, England
@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
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Jason T Ⓥ
(@JAST69) reported
from
Romsey, England
@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.
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Lee Hawkes
(@TheWiredBean) reported
from
Lyndhurst, England
@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.
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jack
(@fennzza) reported
from
Southampton, England
@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks
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Lee Harris
(@DjMoDrOcKeR) reported
from
Eastleigh, England
@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Espoir
(@mairingi) reported
@ThreeUKSupport could you kindly sort out network coverage issues in the TR1 area, please. Network has been down since Tuesday night with brief sporadic moments of coverage. Very disruptive😡
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Espoir
(@mairingi) reported
@ThreeUK could you kindly sort out network coverage issues in the TR1 area, please. Network has been down since Tuesday night with brief sporadic moments of coverage😡
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🌱Ann Robbins
(@annrobbins15) reported
@ThreeUKSupport roaming is turned on but for my whole holiday, I’ve only been able to use my phone on Wi-Fi. Why does my phone never work abroad, at least this time I’ve not been charged the £2 a day!
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🌱Ann Robbins
(@annrobbins15) reported
@Obstreperous___ @ThreeUKSupport I get those, when they say ‘I’m calling from 3’ I say ‘no you’re not’ and they hang up.
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Andy Bruce
(@AndyBruce64) reported
@ThreeUKSupport your mobile data hotspot service is rubbish. Ongoing connectivity - or lack of - for days now and no one at 3 gives a damn! Grrr
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chris cordwell
(@codcordwell) reported
@ThreeUKSupport And down again @ThreeUKSupport ..... Is there any chance of a working network? Failing that online help that doesn't pass you to another department then not respond?
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Dr Zoe Venditozzi
(@zoevenditozzi) reported
@ThreeUKSupport I’ve done that multiple times; am on my second complaint and still no further forward.
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chris cordwell
(@codcordwell) reported
@ThreeUKSupport What a surprise the network is down again what a joke
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chris cordwell
(@codcordwell) reported
@ThreeUKSupport Yes you're having issues in the area... Everyday.
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lee downing
(@leedowning15974) reported
@ThreeUK I have to say in all these years of having a mobile. My first 12 months on this network is the worst ever. It’s terrible.