3 (Three) Outage in Southampton, England

@ThreeUKSupport No Cell data/voice service in SO518FJ after local power outage which is restored. Please confirm when Cell device will be back up

@ThreeUKSupport It’s correct, that is our post code. Been a customer since October with great speeds till December when the mast reached capacity. Since then its been a steady decline. Getting 1-2mb since yesterday.

@ThreeUKSupport there has been no Three service in the New Forest most of the morning. No mobile or broadband, even drove into Lyndhurst to try make a call. Barely getting 0.57mbps at the moment.

@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks

@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..

@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.

@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.

My goodness @ThreeUK your customer services department is shocking.

lol @ThreeUK has been down for like 12 hours now U G H

@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).

@JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.

@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.

@ThreeUK @ThreeUKSupport 3 love calling there customer lair charging you for something you not used.. in first place as you had foreign sims in them country’s impossible Secondly there over priced I think in the first place!!

@Maximus2wheels @ThreeUK Kinda defeats the objective bloody awful company mind you they all are

@ThreeUKSupport Over the phone when calling to request my PAC code a couple of weeks back. Issue not so much that I was told there wouldn’t be one, but that I wasn’t told there was one

I really needed the account number since I was paying a "prepaid" @ThreeUK cellphone line and they did not accept my credit card, they wanted a Debit card even thou I was able to pay the entire year of service using my CC

@ThreeUKSupport Totally understand that, but I never visited Canada. I was in Detroit for the duration of my trip which is allegedly ‘too far north’

If I never physically visited Canada I’m unsure how you can justify making me pay for such roaming charges? Roll on 17th October so that I can terminate my contract with you. Robbers! @ThreeUK

@ThreeUK I tried to get PAC codes from Three yesterday - moving to EE - a much better Service where I live. The Three service desk were very difficult to deal with & actually rather obstructive. Coup de grace I guess.

Urgh. Trying to work from home but the @virginmedia fibre broadband is hopeless. My @ThreeUK 4G is currently propping up my email and network. Recommendations for a new ISP? #sortitout #wasteofmoney #newisp

@gidonma @gellofish @alexbloor @ThreeUKSupport @rsouthward16 Thanks @gellofish for that simple solution, and you @gidonma for cc-ing that reply! All fixed! A simple solution for a problem that never should have arisen, you'd have thought!

@ThreeUK @ThreeUKSupport my signal and 4G has been so awful for the past few weeks, can’t seem to get internet connection anywhere! 😠

@ThreeUK You've had to explain it (sarcastically). Customer 0, Marketing 0. That's my point. Your tone suggests you need further customer service training

@jskeeling @daughterjude @kerrylwoodward @ThreeUKSupport @PrincessCruises @jskeeling you are so kind! even when these people are very selfish and rude :( it's not even their money!

@GoonerAFC1988 @ThreeUK Same the coverage in my own home sucks

@ThreeUKSupport G41 area, feels like I don't have signal about 50% of the day for at least a week now

@ThreeUKSupport An issue with the mast apparently!

@LomaChalil @ThreeUK Go to aol network they have 8g

@ThreeUKSupport I wanna swap over to Three but I need them to support ESims! 🙃

@ThreeUK 3 is just as extortionate and with worse service, can’t wait for my contract to end.

@ThreeUK I currently use my phone as a camera as I never have any signal. Let's hope I don't have an emergency any time soon!