3 (Three) Outage in Locks Heath, Hampshire, England

@ThreeUKSupport Wish I'd had a warning, there used to be one texted out if work was going on locally. I'm working from home & need signal (WiFi calling is too flaky!).

@ThreeUKSupport Re-registering fixed the issue. Thanks.

@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.

Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?

@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?

@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄

@ThreeUK are the worst

@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!

@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.

@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

@ThreeUK heh three what’s the network problem with So42 7. No network since Saturday and no info on when it’s going to get fixed. We all rely on 3 home routers so impossible to home school

Just had a post cancellation Customer Satisfaction Survey from @ThreeUK 😂 Safe to say I didn't hold back, especially after we had to pay the £120 to settle the account 😳

@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!

@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!

@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “

@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.

@ThreeUKSupport Were no help at all and when we did what they wanted to pass security then suggested we return to chat to someone else later. Now being sent to customer relations as it still hasn't been resolved

It would have been much more for the month ending tomorrow if there wasn't a default £150 cap on the account. Before this happened he'd never gone over his usual monthly charge in years of being with you @ThreeUK @ThreeUKSupport

@BumperGraham @ThreeUK @ThreeUKSupport Thanks Graham, We've messaged their social media team about 10 times without a response 😂 They claim someone else must have called off his mobile. Considering the house is locked down and only people in are Macmillan nurses we have no idea how it can be £150 more this month

@ThreeUK @ThreeUKSupport your data speeds are shocking! I have been without internet / unbearably slow data speeds for the past 4 months! #your customer care team are rubbish.## Why am I paying for a service I don’t receive?

@stevec00ps @ThreeUK this is @ThreeUK my 4g speeds are pretty poor in this area so I don't have huge expectations

@ThreeUKSupport Bank acc proof of them. And of course conveniently She didn’t respond to the email so that obviously you’ll continue to take my money without resolving the problem

@ThreeUK When is @Xiaomi Mi 11 Ultra coming on your network? I can only see Mi 11 and Lite on website, no Ultra?!

@ThreeUKSupport once again, no internet...1mbs, no upload speed at all, chats unavailable. Last problem in my area took months to fix, got the email all was fixed, and here we are again. What’s going on?

@ThreeUK yet again ur signal is shite

So I cancelled my Three home broadband as they kept lying about upgrade delivery date. And now my phone and Business phone (both on three) have been throttled to **** all. @Three_Is_Broken @ThreeUK @ThreeUKSupport Bunch of scamming C0nts

@CrosbyBeast3 @EE @ThreeUK Three have been awful for me.

@ThreeUKSupport Another day, another call. I truly don’t know what to do? The staff are probably very poorly paid and have little or no training. To keep their costs down Three also outsource abroad. Never again!!!!!!!

@ThreeUK is there an issue with the network? Lost coverage the last 20 mins