3 (Three) Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO5 and PO1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent 3 (Three) outage reports came from the following cities: Southampton, Portsmouth, Havant, Fareham, Waterlooville, Eastleigh, Gosport, Ryde and Newport.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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James Cadwell (@Cadbadly) reported from Shanklin, England
@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough
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Steve Rolls (@RollsyMTB) reported from Bursledon, England
My goodness @ThreeUK your customer services department is shocking.
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Dave Underwood (@daveunder) reported from Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Daniel Bishop (@danielbishop28) reported from Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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Lee Harris (@DjMoDrOcKeR) reported from Eastleigh, England
@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..
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Cariad Morgan (@cariad_9305) reported from Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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Mike Wiggins (@MikeWiggins82) reported from Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Tori the ladybird lover (@toriladybuguk) reported from Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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Matt Williams (@_mattwill_) reported from Waterlooville, England
@ThreeUKSupport Applied for a contract on a promo offer - was told by cust srvcs had to take ID into store, did all this and still no confirmation of my contract, if this application is stopped I expect you to refund my upfront and the early cancel fee from my current contract
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Regular Dave (@DavidPalman) reported from Southampton, England
@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.
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James Butler (@JamesEYFS) reported from Bursledon, England
@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.
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hannah 🎃 (@hanaxruth) reported from Southampton, England
lol @ThreeUK has been down for like 12 hours now U G H
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jack (@fennzza) reported from Southampton, England
@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks
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AJ (@aniljain01) reported from Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
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A #BloodyCyclist (@The_Tw4tter) reported from Southampton, England
@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.
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rockngrohl (@lizaradley12345) reported from Havant, England
@ThreeUK the worst customer service I've ever had. Four contracts cancelled
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Natalia Chechina (@nchechina) reported from Southampton, England
@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).
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rockngrohl (@lizaradley12345) reported from Havant, England
@ThreeUK you mistype my date of birth, you now won't let me cancel my expired contract. Both me and your local shop have emailed you my photo id. Every day I get your helpline webchat and shop telling me different things. Nobody has a clue. Please give me contact details for ceo
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Nigel Jones (@planetf1) reported from Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Sarah 🌷 (@peoniespretties) reported from Southampton, England
@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bright (@iisbright) reported
@ThreeUK when will your website and mobile app stop having technical issues? It has been a week and I still get technical issues on the app and the website used it in different devices still it has issues what is going on
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Rach Ward (@rchlwrd) reported
Hey @ThreeUK… any chance we could have some signal back anytime soon? “Problems in your area” has lasted 3 days now…. 😒😒😒
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Suhail (@SuhailPMalik) reported
@ThreeUKSupport Thank you for providing a worse service online than via phone! Avoid avoid avoid @ThreeUK #NoData #DiabolicalService
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Callum Stoneman (@cal_stoneman) reported
@ThreeUK I cancelled my account with you and opted out of all marketing comms. Yesterday I received 6 calls from you trying to sell me a better deal and had another call from you just now. Spamming customers will not make them return. Stop calling or expect a complaint from me
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ACAB TITAN (@thewordoftitan) reported
@ThreeUKSupport I've had 2 companies confirm they were given my details by my network provider. Also, I have no desire to fix this within three, that would imply that I trust Three to mark their own homework.
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Elizabeth Fisher 💚 (@s_onward) reported
@ThreeUKSupport My sim arrived today. Query, at the time of placing my order for sim, I gave my number and PAC code to bring number across to you. When will I expect this to happen? Would it be Monday, with sim expected originally tomorrow? (Deleted previous tweet as I put down wrong day.)
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Suhail (@SuhailPMalik) reported
@ThreeUKSupport If I am not receiving a service I am paying for what options are available to me? With the extremely poor levels of customer service o receive from you guys I doubt that link will ever be working #ThreeMobile #NoData
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Rubbish.Life (@RubbishLife1) reported
@ThreeUK just has the worse signal in West Wales
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Bill C (@s0l_uk) reported
. @ThreeUK Ermm..... did anyone else get the "Testing Emergency Alert System" alarm Today?
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Christopher Amos (@ChristopherAmo2) reported
@ThreeUKSupport OX331HY OX43NH OX38BL Very poor signal in all of these. Which is why I do not use it very much. The good WiFi was at GL207AU