3 (Three) Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO2 and PO1.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent 3 (Three) outage reports came from the following cities: South Hayling, Portsmouth, Southampton, Gosport, Havant, Eastleigh and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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ⓅⓁ✌️🤓✌️
(@manamongcheetah) reported
from
Portsmouth, England
@ThreeUK are the worst
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
@BumperGraham @ThreeUK @ThreeUKSupport Thanks Graham, We've messaged their social media team about 10 times without a response 😂 They claim someone else must have called off his mobile. Considering the house is locked down and only people in are Macmillan nurses we have no idea how it can be £150 more this month
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
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adie o'neill
(@adieoneill) reported
from
Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
@ThreeUKSupport Were no help at all and when we did what they wanted to pass security then suggested we return to chat to someone else later. Now being sent to customer relations as it still hasn't been resolved
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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BRETT HALEY
(@TheDJBrettHaley) reported
from
Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Quick enough to take a your money, but slow enough to ignore your messages about fraud on your account while they respond to someone who can't remember their phone number @ThreeUKSupport
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
It would have been much more for the month ending tomorrow if there wasn't a default £150 cap on the account. Before this happened he'd never gone over his usual monthly charge in years of being with you @ThreeUK @ThreeUKSupport
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Just had a post cancellation Customer Satisfaction Survey from @ThreeUK 😂 Safe to say I didn't hold back, especially after we had to pay the £120 to settle the account 😳
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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sward
(@siddyward) reported
@ThreeUKSupport I am not doing this again. You tell me to DM you, you test the network, you say its fine. I say its not a screen shot my one bar. And then you think job done and ride off into the sunset. My wifi went down with your mates BT (they are as bad as you) and had to survie on 1 bar 1-2
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Richard Kingcott
(@RICHARDKINGCOTT) reported
from
Lambeth, England
@ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.
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Ellen Sullivan
(@EllenPS) reported
@ThreeUK what a joke. I don’t want to renew my contract at the end of the contract period. But because the 38 days is not until tomorrow if I cancel now I will get charged. I am not asking cancel before end of contract. This is one of many reasons not to use 3
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chris hasson
(@chrishasson8) reported
@ThreeUK if I got the chance to go I would treat my brother as he’s looked after me since my leg problems we would have a great time!! #ChelThree #family #greattimestovehad
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Georgios Sarakinis
(@GSarakinis) reported
@ThreeUKSupport That’s really unbelievable actually that because of the backlog an address can’t be changed because the delivery date is being changed. Nobody planned this but the new delivery date is almost 6 weeks away. Surely you guys would have an override to help a customer not cancel?
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Leon
(@ElsworthLeon) reported
@ThreeUKSupport Not a clue, I have raised complaints 4 times now on this specific issue and still no help. Now my services have been cut off and told I have not made the bill date on time. They’ve said multiple times that it will be cleared and put back to £80 as it’s their mistake.
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Chris Kehoe
(@ck_80) reported
@ThreeUKSupport Hi Ali. Just tried calling, followed the automated service to other number (I'm on three too) roaming, however once passed security we were told that there are technical problems on the number and to call again later. This is the same message we have been getting since Sunday.
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redpaperrose.com
(@redpaperrosecom) reported
@ThreeUKSupport it's a Unlimited Mobile Data 24M contract for MiFi - i've found my end date via your chat support... but it's frustrating that it's not somewhere obvious / easy to find in my3 - there is a page called "Device & Contract" and it does not list it there
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Beth🖤
(@BethSmedley) reported
@ThreeUKSupport I’m wanting to order an extra sim for a friend on my exclusive offers, will this just be added onto my account & not cancel my contact?
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Umar 馬
(@UF1902) reported
.@ThreeUK I can barely get signal anywhere anymore. Very disappointed. Anyone have a preferred network? Looking to switch.