3 (Three) Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO1, PO5, PO2 and PO6.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth, Southampton, South Hayling, Gosport, Havant, Eastleigh and Fareham.
| City | Problem Type | Report Time |
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 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
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| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Matt Williams
(@_mattwill_) reported
from
Waterlooville, England
@ThreeUKSupport Applied for a contract on a promo offer - was told by cust srvcs had to take ID into store, did all this and still no confirmation of my contract, if this application is stopped I expect you to refund my upfront and the early cancel fee from my current contract
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Billie Rae
(@BillieRaePhoto) reported
from
Portsmouth, England
@ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.
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Robert Francis #FBPE
(@astra46) reported
from
Portsmouth, England
@Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK
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Steve Rolls
(@RollsyMTB) reported
from
Bursledon, England
My goodness @ThreeUK your customer services department is shocking.
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rockngrohl
(@lizaradley12345) reported
from
Havant, England
@ThreeUK the worst customer service I've ever had. Four contracts cancelled
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Paul Compton
(@pwfcomp) reported
from
Gosport, England
@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.
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jack
(@fennzza) reported
from
Southampton, England
@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks
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Cariad Morgan
(@cariad_9305) reported
from
Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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Ciarán
(@cpjw1602) reported
from
Southampton, England
@JSxully @ThreeUK This is why I left Three for Vodafone years ago. Using Three in major cities became a serious issue for me where Vodafone has never once caused me a signal problem. Plus I know ways to get the deals.
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James Cadwell
(@Cadbadly) reported
from
Shanklin, England
@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough
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A #BloodyCyclist
(@The_Tw4tter) reported
from
Southampton, England
@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Tori the ladybird lover
(@toriladybuguk) reported
from
Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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hannah 🎃
(@hanaxruth) reported
from
Southampton, England
lol @ThreeUK has been down for like 12 hours now U G H
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Natalia Chechina
(@nchechina) reported
from
Southampton, England
@BBCBenThompson @ThreeUK @BBCBreakfast Just realised that #threemobile is down on a bus -- was on wifi at home. Thank you #thebluestar buses for free wifi to download a train ticket :).
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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Regular Dave
(@DavidPalman) reported
from
Southampton, England
@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.
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Lee Harris
(@DjMoDrOcKeR) reported
from
Eastleigh, England
@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..
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AJ
(@aniljain01) reported
from
Locks Heath, England
@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay Wilson
(@LindsayPhotoMCR) reported
@ThreeUK he's been cut off AGAIN! honestly unbelievable, i've never seen customer service this bad ever!!! @ThreeUK @ThreeUKSupport please contact me, this is appalling
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Johannes Totz
(@johannes_totz) reported
@ThreeUK what magic incantation leads to a human picking up on your customer "support" line behind 333?
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Chris Harber
(@britishchris) reported
@ThreeUKSupport hi who do I contact regarding someone opening a fraudulent account in my name? Your general customer support logged it and said it would be investigated, but it’s been a week and no update.
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KamixSoul
(@SOUL_CALIB3R) reported
@ThreeUK All day mate because maintenance for the "Big network build" means I have no signal so might as well keep flipping for the next month or so.
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Lindsay Wilson
(@LindsayPhotoMCR) reported
@halllewis20 @ThreeUK having the exact same problem with them now. did you get anywhere? their call centre is worse than useless. absolutely shocking service
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Evonne O
(@limegreen83) reported
Due to @virginmedia being useless not sorting put the Wi-Fi where I am for the past 5 DAYS and not being able to do ANYTHING especially in a pandemic I am with this rubbish 4g phone signal from @ThreeUK . Tried to these people on one of my other Twitter account I had ENOUGH
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Joanne Mills
(@joannemillsJM) reported
@ThreeUKSupport I did not request a PAC or STAC code for either of the two contracts I just wanted to close them both down. They were issued regardless and therefore I continue to be charged
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Ryan Rigby
(@RR_1997_) reported
@ThreeUK I'm an idiot my mate just told me about @virginmedia and the great plans you can get with there phones and here's me 44 a month with a s20 fe and only 30gb data so in 2 years I'm swapping feel robbed
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Joshua Lee Jancey
(@Jancey07) reported
@SamsungUK @UcMilesOfficial Yeah go with anyone else other than @ThreeUK poor signal poor customer service
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Nigel Lewis
(@property_whore) reported
Dear @ThreeUKSupport can i congratulate you on having one of the most frustrating, hair-tearingly, pointless, complicated and ultimately self-defeating customer service experiences. How are you still in business? :)