3 (Three) Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO2, PO1 and PO5.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Portsmouth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent 3 (Three) outage reports came from the following cities: Southampton, Gosport, Portsmouth, Havant, Eastleigh and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Gosport |
Wi-fi | |
| Southampton |
Phone | |
| Portsmouth |
Internet | |
| Portsmouth |
Phone | |
| Havant |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@ThreeUKSupport Advisors and Live Chat unavailable. £100 of ‘Free Messages’ at £4.50 a message over recent months - Premerium Message Service Received Messages. Refund/compensation and report/complain - HELP PLEASE!
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
@BumperGraham @ThreeUK @ThreeUKSupport Thanks Graham, We've messaged their social media team about 10 times without a response 😂 They claim someone else must have called off his mobile. Considering the house is locked down and only people in are Macmillan nurses we have no idea how it can be £150 more this month
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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Gavin Reeman
(@GavinReeman) reported
from
Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Just had a post cancellation Customer Satisfaction Survey from @ThreeUK 😂 Safe to say I didn't hold back, especially after we had to pay the £120 to settle the account 😳
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
It would have been much more for the month ending tomorrow if there wasn't a default £150 cap on the account. Before this happened he'd never gone over his usual monthly charge in years of being with you @ThreeUK @ThreeUKSupport
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
Quick enough to take a your money, but slow enough to ignore your messages about fraud on your account while they respond to someone who can't remember their phone number @ThreeUKSupport
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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adie o'neill
(@adieoneill) reported
from
Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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ⓅⓁ✌️🤓✌️
(@manamongcheetah) reported
from
Portsmouth, England
@ThreeUK are the worst
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BRETT HALEY
(@TheDJBrettHaley) reported
from
Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
@ThreeUKSupport Were no help at all and when we did what they wanted to pass security then suggested we return to chat to someone else later. Now being sent to customer relations as it still hasn't been resolved
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Science 🧬🦠🧫
(@PurelyPolitic) reported
@ThreeUKSupport do you have mast work taking place anywhere near Shropshire or West Midlands? The service has been non existent and the data too the last three days. It’s very disheartening to have no warning if so and makes me question why I’m paying £26 for this experience.
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bongostyli
(@bongostyli) reported
@ThreeUK what's going on with the 5g broadband in w2? Been down all day and much of yesterday too
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Danielle Rintoul
(@DanielleRintoul) reported
@ThreeUK Worst network for customer service having no luck been on the phone for hours today!
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Alan Odgers
(@AlanOdgers) reported
@ThreeUKSupport Yes trying to cancel a contract
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Lisa Robinson
(@lisarobinson05) reported
@ThreeUK is there an issue with your network today? Had calls from other numbers saying I’ve called them. All very similar numbers to my own
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K
(@KezJH14) reported
@ThreeUKSupport Was told it should have been fixed yesterday? Been a customer for a week and this has happened twice already
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gokcenerdem
(@gokcenerdem) reported
@ThreeUK is known as one of the main UK operators but does any other operator customers know that they charge their customers even to reach to their customer services when they are in need of help. This is a telecom co btw!!! #theworstukoperatorintelecom
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Routinely Rateled
(@radek_ratel) reported
wells, either that was a scam call from 0333 338 1001 pretending to follow up my complaint, or @ThreeUKSupport have some issues with their outgoing caller ID. Number didn't match up with the one stated in the text message.
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Emma Staples
(@ELStaples) reported
@ThreeUKSupport I opened the app but didn't need to sign in so it was probably that triggering it. We were looking at the 4g broadband options for our area. Thanks
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amy
(@ammylou1985) reported
@ThreeUKSupport Managed to get through but been a complete mess. Took a new contract out for an iPad which never arrived then was meant to come today and then DPD inform me 3 had cancelled it. But 15 advisors couldn’t tell me why or what happened!!! Completely lost all faith in 3