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3 (Three)

3 (Three) outages and service status in Portsmouth, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Portsmouth, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 50% Internet (50%)
  • 33% E-mail (33%)
  • 17% Total Blackout (17%)

The latest reports from users having issues in Portsmouth come from postal codes PO5 , PO6 , PO2 and PO1 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portsmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Portsmouth, England

The most recent 3 (Three) outage reports came from the following cities: Portsmouth, Fareham, and Eastleigh.

CityProblem TypeReport Time
Portsmouth Internet 17 days ago
Portsmouth E-mail 26 days ago
Portsmouth Internet 28 days ago
Portsmouth Total Blackout 28 days ago
Fareham Internet 28 days ago
Portsmouth E-mail 29 days ago

Community Discussion

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3 (Three) Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • JamesEYFS
    James Butler (@JamesEYFS) reported from Bursledon, England

    @KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.

  • mikelowe916
    Mike Lowe (@mikelowe916) reported from Fareham, England

    @Maximus2wheels @ThreeUK Kinda defeats the objective bloody awful company mind you they all are

  • newworldruler
    Daniel Martin-Corben (@newworldruler) reported from Portsmouth, England

    @SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.

  • BillieRaePhoto
    Billie Rae (@BillieRaePhoto) reported from Portsmouth, England

    Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.

  • dolb21
    Bogdan Dolanescu (@dolb21) reported from Portsmouth, England

    @ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “

  • planetf1
    Nigel Jones (@planetf1) reported from Portsmouth, England

    Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

  • leafyfififoo
    fay 🍃 (@leafyfififoo) reported from Wootton Bridge, England

    @ThreeUKSupport Wish I'd had a warning, there used to be one texted out if work was going on locally. I'm working from home & need signal (WiFi calling is too flaky!).

  • BillieRaePhoto
    Billie Rae (@BillieRaePhoto) reported from Portsmouth, England

    @ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.

  • newworldruler
    Daniel Martin-Corben (@newworldruler) reported from Portsmouth, England

    Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?

  • daveunder
    Dave Underwood (@daveunder) reported from Portsmouth, England

    @tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    @ThreeUKSupport Were no help at all and when we did what they wanted to pass security then suggested we return to chat to someone else later. Now being sent to customer relations as it still hasn't been resolved

  • lizaradley12345
    rockngrohl (@lizaradley12345) reported from Havant, England

    @ThreeUK the worst customer service I've ever had. Four contracts cancelled

  • GavinReeman
    Gavin Reeman (@GavinReeman) reported from Fareham, England

    @ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!

  • toriladybuguk
    Tori the ladybird lover (@toriladybuguk) reported from Portsmouth, England

    @jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!

  • JSweetman92
    Josh Sweetman (@JSweetman92) reported from Havant, England

    Just had a post cancellation Customer Satisfaction Survey from @ThreeUK 😂 Safe to say I didn't hold back, especially after we had to pay the £120 to settle the account 😳

  • I_Gardiner_iow
    Ian gardiner (@I_Gardiner_iow) reported from Newport, England

    @ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

  • aniljain01
    AJ (@aniljain01) reported from Locks Heath, England

    @amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

  • MikeWiggins82
    Mike Wiggins (@MikeWiggins82) reported from Portsmouth, England

    @ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.

  • adieoneill
    adie o'neill (@adieoneill) reported from Fareham, England

    @ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄

  • LAChocolates
    Lucy Armstrong Chocolates (@LAChocolates) reported from East Wittering, England

    @ThreeUKSupport Each time I asked customer service should I put my old SIM card in? they said no, put the new one in!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • keanie14
    David McKean (@keanie14) reported

    @threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.

  • robj3d3
    Rob Hallam (@robj3d3) reported

    @siyabuilt @ThreeUK dogass service

  • demube
    Deborah Benady 💙 (@demube) reported

    @ThreeUK Why is voicemail not working on my 3 account? Others tell me it is the same for them

  • rhysllwyd
    Rhys Llwyd (@rhysllwyd) reported

    Unfortunatelly @ThreeUKSupport are similar in my town center (Caernarfon, North Wales). Phones shows there is 4G signal but often nothing loads. They’ve said in the past it’s a local temporary fault. But I’m sure it’s bandwidth/network capacity issues.

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @ThreeUK your live chat agent is a pile of crap, if someone asks to be put through to an agent and says no questions it must immediately do so, your unacceptable menus and ridiculous questions arent acceptable, if i ask for an agent it should be IMMEDIATE

  • stevelacey
    Steve Lacey 🔥 (@stevelacey) reported

    @robj3d3 @ThreeUK Also you consider getting a Google Voice US number for actual serious things that support it, aka everything non-UK

  • leo_phillips
    Leo Phillips (@leo_phillips) reported

    @PaulHolman100 @OldLondonW14 @ThreeUK This is a good shout. From my personal experience, Spusu have been superb value for money and offer eSIMs also. Lyca were absolute crap so save yourself the headache.

  • whisperity
    Whisperity (@whisperity) reported

    @IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.

  • helloitsolly
    Olly (@helloitsolly) reported

    @robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls

  • RossKnight97
    Ross Knight (@RossKnight97) reported

    You lot @ThreeUK are con artists. I phone up to pay a bill, only gives me option to pay airtime, no option to pay device, no human beings work for you at all, just autobots Worst service ever, worst communication ever, laziest service, honestly fold your company, load of shite