3 (Three) Outage Report in Portsmouth, England
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The latest reports from users having issues in Portsmouth come from postal codes PO5 and PO6.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Portsmouth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Portsmouth, England
The most recent 3 (Three) outage reports came from the following cities: Southampton, Waterlooville, Portsmouth, Eastleigh, Gosport, Ryde, Havant, Newport and Fareham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Portsmouth, England
Latest outage, problems and issue reports in Portsmouth and nearby locations:
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Wayne Davis (@Hagstromwayne) reported from Portsmouth, England
@realjay247 @ThreeUK Most of my family are on three and got nothing and all my friends on three never got it, luckily it was a test lol
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Mark Phippen (@mark_phippen) reported from Hedge End, England
@ThreeUKSupport looks like a fail on the alert system test. Four phones in the house on Three, none of them got the alert. The one phone in the house on another network DID get it. All iPhones, all same setup…
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Winston (@Winston05362491) reported from Southampton, England
@ThreeUK I'm not happy with your staff services to customer they are not helpfull, last time I ve asked for internet 10 pound top up they did not gave me right information that you have to use t App to convert in to data package 07838878410 and I lost my recharge Westquay Mall
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New Kids On The Blockchain (@kidsonthebchain) reported from North Hayling, England
@ThreeUKSupport Also for the record a total of 9 people from your company have promised to call me back with updates on this issue over the last week and NOT ONE has done this
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Lucy Armstrong Chocolates (@LAChocolates) reported from East Wittering, England
@ThreeUKSupport It’s now working. Sounds like your customer support need a bit of training. I asked them every time if I should do this and they said no.
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Lucy Armstrong Chocolates (@LAChocolates) reported from East Wittering, England
@ThreeUKSupport Each time I asked customer service should I put my old SIM card in? they said no, put the new one in!
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Dave 🏳️🌈 (@Desirodave) reported from Eastleigh, England
@ThreeUK hi 👋 I need to change my address- the 3 app won't let me as it says I still have the 3 home signal box - I returned that a couple of yrs ago Can I call in to a physical store to change my address?
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England
@ShannonCastle_ @ThreeUK Yeah my mum's not happy with them either. I've been with @VodafoneUK for about 12 years and never had an issue
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Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England
@ShannonCastle_ @ThreeUK Used to be with them many years ago. Awful then, and it seems theyre still awful now
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Rüya Çağla (@Ruya_eng) reported from Portsmouth, England
@ThreeUK why is the internet in southsea not working??
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Rahim™ 🇬🇧🇲🇦🇵🇸 (@rahim94) reported from Southampton, England
The poor radio signal from Max Verstappen makes it sound like he is on the @ThreeUK network #FrenchGP #F1
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fay 🍃 (@leafyfififoo) reported from Wootton Bridge, England
@ThreeUKSupport Wish I'd had a warning, there used to be one texted out if work was going on locally. I'm working from home & need signal (WiFi calling is too flaky!).
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Daniel Martin-Corben (@newworldruler) reported from Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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Daniel Martin-Corben (@newworldruler) reported from Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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BRETT HALEY (@TheDJBrettHaley) reported from Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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adie o'neill (@adieoneill) reported from Fareham, England
@ThreeUK - Beyond hopeless, call back a few minutes later for the guy to tell me my upgrade package has been cancelled. Now waiting another month to receive a phone. Amazing service 🤮🙄
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ⓅⓁ✌️🤓✌️ (@manamongcheetah) reported from Portsmouth, England
@ThreeUK are the worst
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Paul.i.am (@IamPaulGibson) reported from Bembridge, England
@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.
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Gavin Reeman (@GavinReeman) reported from Fareham, England
@ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!
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Paul.i.am (@IamPaulGibson) reported from Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Matharu (@AiGuy101) reported
@spwilliams53 @ThreeUK @ThreeUKSupport Network issues are so frustrating, hope they get resolved quickly for you. Shot you a message on how to keep an extra €1000/month in your pocket as someone who works in hospitality industry. Just checking, did you get it?
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Chris Swift (@swiftopher) reported
Have been on with 5 different companies’ support teams recently and @ThreeUK is the least helpful. Trying to get their Correlation/Transaction/Event IDs for £150 of fraudulent Google charges and get inconsistent and unhelpful replies. Who should I switch to?
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ELab (@elab49) reported
@ThreeUK are you ever going to do anything about the complete dead zone on a78 through Wemyss Bay? Been that way for more than a decade, though map claims incorrectly it's fine. Came up again as there are bad traffic jams towards ferry and you can't call anyone to warn them
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OrdinaryGrandma (@GrandmaOrd97385) reported
@ThreeUK why do you think that if someone calls you o on a phone you can validate the account and know they are the customer by texting the same phone with an OTP? SO YOU HAVE PROVED IS THE PERSON ON THE END CAN READ A TEXT! INCREDIBLY STUPID! SECURE MY ACCOUNT PROPERLY
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Nick (@Nick77100479) reported
@ThreeUK how long are you completely disrupting the signal in TF107FY , 4th day of no mobile signal , again !!!!
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amanda mcdonnell (@amandamc38) reported
@ThreeUK Please can someone message me regarding my bill. The contact centre cant seem to help me
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Ele Longworth (@ele_longworth) reported
@ThreeUKSupport i’ve had ‘no SIM’ since Thursday 5pm. Restarted phone, taken sim out cleaned it put it back in, nothing. No signal, no calls, no texts, no internet. How can you keep saying there’s no issues when there’s people complaining all over the internet?
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Monica Maria (@MissMonique_M) reported
What’s going on with @ThreeUK lately. My network was down again today. Couldn’t make or receive calls! @ThreeUKSupport what’s happening? I’m seriously thinking of leaving you after a long time of being your customer. I couldn’t make a call today to book a doctor appointment!
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Aaron (@NightWing443) reported
@iD_Mobile_UK @ThreeUK When will you be fixing the problem with Mobile Data not work it's very important especially when you are working
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Shanelle (@Nelly921398003) reported
After your outage on 25/6 left me with no signal, costing me a full day of my business and missed client appointments. Now I’m being billed for things I didn’t authorize? This is the final straw—I’m on the verge of leaving Three for good. @ThreeUKSupport @ThreeUK