3 (Three) Outage in Shanklin, Isle of Wight, England

@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!

@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “

@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.

@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years

Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy

@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.

@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.

@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!

@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough

@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.

@Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK

@ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.

Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.

@ThreeUK @O2 Hey Three don’t get cocky! Your network is crap aswell. 4G barely works and 3G sometimes disconnects too!

.@ThreeUK Is there an issue with the app? I need to check my data. The app has not worked for at least 3 or 4 days, I've restarted and cleaned storage and forced stop, it just freezes as soon as it opens. Please advise.

@ThreeUKSupport ,never going to their Birkenhead shop to buy a sim free phone . Terrible service ,opened the phone without asking and put sim in ,messed with phone ,I see it as second hand ,used .£10:00p credit I was forced to buy . Should of kept my money and threw it at him .

@ThreeUK you have the most dog **** network known to man. How you charge so much is criminal.

@ThreeUKSupport had no signal all day. Emergency calls only. What is going on?

@ThreeUK continually getting the blue circle of boredom when viewing GIFs, videos and such like is there any particular reason for this severe lack of service? My viewing pleasure is not as fluid as I'd expect

@ThreeUKSupport can I ask when will the cell towers be up & running again in the ML3 area as there have been problems all day & is affecting everyone who uses the @ThreeUK network 👍

@ThreeUK hi I have just received an email saying network upgraded- it is now HALF the speed it was before on 4g . Are all UK operators dropping speeds to 10mbs and premium charging for past normal speeds of 20mbs? #slowdata

@ThreeUKSupport Yep. 333 tells me to use chat, and chat has told me twice they have sent the bill via email, and neither time it has arrived. Can you help?

After 10+ years with @ThreeUK, I've given notice on my contract due to the appalling way they've handled my account and subsequent complaint. My advice is to avoid them at all costs as their customer service is poor, and their exec resolutions team are rude and ignorant.

How can @ThreeUK spend 40m a year to sponsor @ChelseaFC but no 3 customers can’t get signal anywhere in London or in fact anywhere in the U.K. #shambles #threenetwork