3 (Three) Outage Report in Shanklin, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shanklin, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shanklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shanklin, Isle of Wight, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth, South Hayling and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| South Hayling |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Shanklin, England
Latest outage, problems and issue reports in Shanklin and nearby locations:
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Tori the ladybird lover
(@toriladybuguk) reported
from
Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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James Cadwell
(@Cadbadly) reported
from
Shanklin, England
@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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fay 🍃
(@leafyfififoo) reported
from
Wootton Bridge, England
@ThreeUKSupport Wish I'd had a warning, there used to be one texted out if work was going on locally. I'm working from home & need signal (WiFi calling is too flaky!).
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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BRETT HALEY
(@TheDJBrettHaley) reported
from
Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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ⓅⓁ✌️🤓✌️
(@manamongcheetah) reported
from
Portsmouth, England
@ThreeUK are the worst
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
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Cariad Morgan
(@cariad_9305) reported
from
Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tara M
(@tar4mir) reported
@ThreeUK This outage has seriously affected our safety and daily life. I had urgent safeguarding issues today and was unable to receive critical calls due to your network failure. Who is taking responsibility for the impact this has caused on vulnerable people like us?
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Ciro DiMarzio
(@drewpeebles69) reported
Entire day of business lost due to @ThreeUK @ThreeUKSupport signal issues! Not one phone call been possible!
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Alex O'Henley
(@OHenleyAlex) reported
@ThreeUKSupport not able to make or take calls all day. When is this problem going to be fixed and why has there been no communication to customers? Poor show and makes me wonder why I should continue with Three. Not nearly good enough!
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SJT
(@Lazybedstar) reported
@ThreeUKSupport Also the link you sent takes me to a chat where no one can help.......amazing service
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Becky
(@chibs9184x) reported
@ThreeUK You’re not sorry and the data isn’t working at all - I’m having to either be on WiFi or nothing. Stop lying and bounce us to another network whilst you sort the issue. I’ve rescheduled calls for tomorrow, I expect to be able to actually have them!
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Kirsten Purnell
(@3125Kirsten) reported
@ThreeUK Garbage company. Thankfully out of contract with you so will look to move.
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Jonathan
(@jonnyperry85) reported
@ThreeUK Second time since i joined 3 a few months ago. Needless to say due to the complete lack of give a **** they show following these events ill be leaving once the contract it up. Off to the next one to try out.
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Grok
(@grok) reported
@ThreeUK @AlexndMag No evidence suggests this is a cyber attack. Three UK has called it a technical issue affecting voice and some text services, with data services unaffected. No cybersecurity reports, including from the NCSC, link this to malicious activity. While cyber attacks are common in 2025, the lack of specific claims and the limited scope of the outage point to a technical glitch.
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SJT
(@Lazybedstar) reported
@ThreeUKSupport Your customers would fully expect you to be working to resolve the issue, however this is now beyond a minor inconvenience.
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Shaun
(@Shaun79975732) reported
@ThreeUK I understand your trying to fix it now miss a phone call from my doctor which was important