3 (Three) Outage in Shanklin, Isle of Wight, England

@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)

@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.

@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.

@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!

@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “

@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.

@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years

Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy

@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.

@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.

@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!

@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough

@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.

@Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK

@ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.

Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.

@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

@WestMid_ExCop Hi, we are sorry to hear this. However, Three Broadband does not have a network or operate in Birmingham. The screen grab is from Three's network status page so if your service is with Three our friends @ThreeUKSupport will be able to assist, thanks.

@ThreeUK @ThreeUKSupport Helllllo 👋🏾👋🏾👋🏾 Wake uuuuppp!!! My sim card is still suspended, you are sleeping on my money... Do you realise that you are preventing me from using services I paid for? It’s been 5 days now, how long do you need to fix this? WAKE UP

Amazing fast customer service from @SpotifyUK @ThreeUK should send there staff there for training

@ThreeUK 5th day that my PAYG sim card has been suspended for no valid reason. @ThreeUKSupport told me on Monday it will be reinstated within 48h, then on Tuesday within 24h... still waiting for it, abroad with no service/network at all

@AlexHynes @ThreeUK As others have said it's really good if you have a good signal. My download speed on my phone when tethered is almost as good as my home broadband!

@KimMayLondon @ThreeUK Where are you from? My coverage is down too 😑

@ThreeUK Hey your network is down in my area and the network coverage checker says it's good. It's obviously not. Giving me a phone number to get help doesn't really help at all in a situation like that. How am I going to call you without a signal

Couldn't think of a more 1st world problem if I tried but can someone explain to me why I'm paying £75 a month to have absolutely no signal whatsoever on @ThreeUK ?!

@tee_szn @ThreeUK like it’s on 4G and the signal is 3-4 bars idk why it’s moving weird