3 (Three) Outage in Shanklin, Isle of Wight, England

@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy

@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.

@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.

@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!

@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough

@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.

@Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK

@ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.

Finally got round to cancelling my @ThreeUK mobile broadband account as I mainly use my phone contract and it was just as hard work as I expected. I don’t want to buy anything, just let me cancel.

@ThreeUK @O2 Hey Three don’t get cocky! Your network is crap aswell. 4G barely works and 3G sometimes disconnects too!

I have just been accused of lying about extra charges on my phone bill, and been told to apologise. Great customer service @ThreeUK

@ThreeUK have by far the worst customer service. I am being told I need to pay money for a account which was closed, and no one can help me!

@ThreeUK @ThreeUKSupport Sort out the signal in my area. I've missed every single call and text today. It's shocking.

@ThreeUK fuming ! 2 months of crap I can’t get on to my internet it’s slow and in paying for 4 mobiles a month 😡

I’ve had no service for the whole day... life of being with @ThreeUK ...

@ThreeUK @ThreeUKSupport @Ofcom Every single day on Downdetector web site for almost 2 monthsThree Mobile is listed as having 'possible issues' i.e the network is not Operating correctly. Your infastructure is incapable of handling peak time traffic...its nearly 2020 !!

@OmgItsJordd @ThreeUKSupport Nope, been consistent since June It's woeful, before that I used to get 30+ down & the same 25ish up

@ThreeUKSupport It’s been happening all over lately. The signal shows 4g yet I get no internet. Says no signal. Leeds (LS) Wakefield (WF2 WF4) Barnsley (S72, S70) are just a few places. Iphone 11pro

@Vigorrrr @ThreeUKSupport Give me that grans name i will make sure he or she never calls you again

@ThreeUKSupport What is going on with your network - its so grim!! I get such slow internet connectivity everywhere I go - sort the 4g first please!!