3 (Three) Outage Report in Shanklin, Isle of Wight, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shanklin, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shanklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (20%)
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Phone (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shanklin, Isle of Wight, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Phone | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Gosport |
Phone | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Shanklin, England
Latest outage, problems and issue reports in Shanklin and nearby locations:
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fay 🍃
(@leafyfififoo) reported
from
Wootton Bridge, England
@ThreeUKSupport Wish I'd had a warning, there used to be one texted out if work was going on locally. I'm working from home & need signal (WiFi calling is too flaky!).
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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ⓅⓁ✌️🤓✌️
(@manamongcheetah) reported
from
Portsmouth, England
@ThreeUK are the worst
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Tori the ladybird lover
(@toriladybuguk) reported
from
Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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Cariad Morgan
(@cariad_9305) reported
from
Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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BRETT HALEY
(@TheDJBrettHaley) reported
from
Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Rüya Çağla
(@Ruya_eng) reported
from
Portsmouth, England
@ThreeUK why is the internet in southsea not working??
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy
(@lucymuchenje1) reported
If you can’t keep to your promises @ThreeUK don’t make them! Appalled to be asking for support during a pandemic to then get my phone bill cut off! Especially as I have been a loyal customer for 10 years! #poorcustomerservice #nothappy
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sophia
(@azngorl) reported
@ThreeUKSupport Can u at least investigate it? I'm a student, how am I supposed to pay a solicitor 2 get this fixed or pay so much money? i've been a @ThreeUK customer for ages & i feel like i'm being taken advantage of & im having to pay for a simple misunderstanding+poor advice from yr company
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Lydia Ball
(@Lydiaa_Ball) reported
@ThreeUKSupport Still really disappointed that this has not been resolved and I've paid above and beyond on my bill last month terrible customer service
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sophia
(@azngorl) reported
..obviously it slipped my mind during the pandemic so i didn't contact them but i think it's still unfair for @ThreeUK @ThreeUKSupport incur these charges + not making a proper effort to contact me prior + give such poor advice to a student who's been a loyal 3 customer
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Rob
(@RobBankss) reported
@ThreeUK I have called your customer service team 5 days in a row to request a proof of purchase invoice for an insurance claim. Every time I have been promised it via email within an hour yet 5 days later I still do not have anything!! This is terrible customer service!!!
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Lucy
(@lucymuchenje1) reported
@ThreeUKSupport How do you expect me to do that if I I’ve no service?! If I had any accidents tomorrow to work driving I would not be able to contact anyone
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Jack Porteous
(@Jackporteous307) reported
@RandiBop @ThreeUK No, you're buried behind a carrier grade NAT and so dont have your own public ip. Support were hopeless so I gave up and got broadband with a different provider.
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Julie Dolton
(@JulieDolton) reported
@ThreeUK your customer service is appalling. Wasted 5 hrs yesterday. 4 today, no results. Online complaint form not working. I'm deaf!!!
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FBehpour
(@fbehpour) reported
@ThreeUKSupport This is what is Three is about, bunch of incompetent people that just justify their jobs by just writing garbage and no real facts as why they keep your money, three weeks my money has been taken like street thugs!
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Sophie Brooks
(@sophiebrooks001) reported
Been waiting over an hour to speak to someone @ThreeUK about being overcharged on contract! Terrible customer service.