3 (Three) Outage Report in Shanklin, Isle of Wight, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Shanklin, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shanklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shanklin, Isle of Wight, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth, Gosport, Ventnor, Ryde, Newport and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Phone | |
| Gosport |
Internet | |
| Gosport |
Internet | |
| Gosport |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Shanklin, England
Latest outage, problems and issue reports in Shanklin and nearby locations:
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Nigel Jones
(@planetf1) reported
from
Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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BRETT HALEY
(@TheDJBrettHaley) reported
from
Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
Joy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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Cariad Morgan
(@cariad_9305) reported
from
Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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Dave Underwood
(@daveunder) reported
from
Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.
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Paul.i.am
(@IamPaulGibson) reported
from
Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
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ⓅⓁ✌️🤓✌️
(@manamongcheetah) reported
from
Portsmouth, England
@ThreeUK are the worst
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Daniel Bishop
(@danielbishop28) reported
from
Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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Mike Wiggins
(@MikeWiggins82) reported
from
Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Tori the ladybird lover
(@toriladybuguk) reported
from
Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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fay 🍃
(@leafyfififoo) reported
from
Wootton Bridge, England
@ThreeUKSupport Wish I'd had a warning, there used to be one texted out if work was going on locally. I'm working from home & need signal (WiFi calling is too flaky!).
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Dan Thornton
(@Dan_thornton1) reported
from
Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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Daniel Martin-Corben
(@newworldruler) reported
from
Portsmouth, England
@SafeT @virginmedia @ThreeUK I think it's service work too, I understand things have to be done, but you'd think they'd at least warm me and I could have made other plans.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Ian gardiner
(@I_Gardiner_iow) reported
from
Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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James Cadwell
(@Cadbadly) reported
from
Shanklin, England
@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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mattdanwilson
(@mattdanwilson) reported
@ThreeUK Three Data breach, details being leaked to fake scammer debt agencies. No way of warning Three as no customer service in UK #ofcom
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Alan Hutchison
(@alanhutchison) reported
@ThreeUKSupport can you help? Been on hold for an hour trying to get a number ported to new sim on phone and got cut off - tearing hair out!
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Matthew Francis
(@DrMJFrancis) reported
@ThreeUKSupport Well, the issue was that you were performing an upgrade to the network, so it sorted itself. But the first two people I spoke to insisted that this was not the case...
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Gilbert Bellairs
(@BellairsGilbert) reported
@ThreeUKSupport Before buying a 4G Samsung watch I checked with Three that it was supported. I then called Three who sent me an eSIM card. But Samsung say Three doesn't support it. Your technical support had no idea what, if any, watches Three supports. Do you?
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Mark
(@TeeteeMr) reported
@ThreeUKSupport Not had a decent 4g signal since October 2019 and been through this a few times where I got fed the usual lies, just ticking away the months now then I’m gone.
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Ruvimbo Bliss Munodawafa
(@RuvimboBliss) reported
@ThreeUK your customer service is awful. 😩😩😩😩😩
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Stacey Jordan
(@staceyjordan77) reported
@ThreeUKSupport my phones telling me No Sim. Is #Three down in my area?
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NicoleP
(@Nicolep_L5) reported
@ThreeUKSupport Thats not what I've been told, more conflicting customer support messages...
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Michelle
(@m_deighton) reported
@ThreeUKSupport is there anyone who can sort out our complaint? Only need a bag to return the phone so we can cancel the contract due to poor reception in my area. 3 complaints, 2 calls, 2 live chats later - still waiting. Since just before Xmas!
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mattdanwilson
(@mattdanwilson) reported
@ThreeUKSupport Three Data breach, details being leaked to fake scammer debt agencies. No way of warning Three as no customer service in UK. Cancelled my new contract.