3 (Three) Outage Report in Shanklin, Isle of Wight, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Shanklin, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shanklin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at 3 (Three)
3 (Three) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shanklin, Isle of Wight, England
The most recent 3 (Three) outage reports came from the following cities: Portsmouth and Gosport.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Shanklin, England
Latest outage, problems and issue reports in Shanklin and nearby locations:
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Paul Compton (@pwfcomp) reported from Gosport, England
@ThreeUKSupport I wasn’t to worried about the penny, just why we both had it😉 tried the online help it was down.
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Tori the ladybird lover (@toriladybuguk) reported from Portsmouth, England
@jamesSAFCmoore @DanChecklin @ThreeUK If it impacts the ability to work. Or in my case HELP others work I would have loved to hear A SORRY at least!
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Cariad Morgan (@cariad_9305) reported from Portsmouth, England
@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.
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Bogdan Dolanescu (@dolb21) reported from Portsmouth, England
@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.
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Nigel Jones (@planetf1) reported from Portsmouth, England
Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing
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Paul.i.am (@IamPaulGibson) reported from Bembridge, England
@ThreeUKSupport any news on when the network in PO35 area will be fixed? Literally got no signal whatsoever here, normally it’s pretty decent.
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Ian gardiner (@I_Gardiner_iow) reported from Newport, England
@ThreeUKSupport So...2 hours after new delivery slot, still not arrived. Called @DPDgroup_news and was told they would investigate and get back within an hour, that was 90 minutes ago. Now been waiting since Friday afternoon, shocking service.
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Ian gardiner (@I_Gardiner_iow) reported from Newport, England
@ThreeUK Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
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Mike Wiggins (@MikeWiggins82) reported from Portsmouth, England
@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.
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Billie Rae (@BillieRaePhoto) reported from Portsmouth, England
@ThreeUKSupport I did when I went in store but I found the guy on the phone to cancel the broadband side rather pushy.
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Dan Thornton (@Dan_thornton1) reported from Portsmouth, England
@ThreeUK live chat not working, phone been cut off, so can’t even ring 333, bill has been paid yet got Iv got no services last 2 days!!!
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BRETT HALEY (@TheDJBrettHaley) reported from Portsmouth, England
@ThreeUKSupport I tried changing my number online and through phone, cannot seem to get through.. can you help please?!?
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Paul.i.am (@IamPaulGibson) reported from Bembridge, England
@ThreeUK What am I getting as a loyal customer? You should also give us something to keep us with you :)
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Dave Underwood (@daveunder) reported from Portsmouth, England
@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years
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Daniel Bishop (@danielbishop28) reported from Portsmouth, England
@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy
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Bogdan Dolanescu (@dolb21) reported from Portsmouth, England
@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “
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Robert Francis #FBPE (@astra46) reported from Portsmouth, England
@Ch4d96 @ThreeUK @VodafoneUK @VodafoneUK seem to place higher in independent studies, and have much better indoor coverage, when i was with @ThreeUK i coudnt even get a signal in the St David shopping centre in Cardiff, very patch coverage with 3 in Wales, thats why i left and joined @VodafoneUK
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ⓅⓁ✌️🤓✌️ (@manamongcheetah) reported from Portsmouth, England
@ThreeUK are the worst
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James Cadwell (@Cadbadly) reported from Shanklin, England
@dukeragetroll @ThreeUKSupport The Ts & Cs and cancellation wording are very poorly worded and unclear. "You can cancel at any time up until 24 hours before your blah blah" but doesn't tell you what effect it will have. I requested 1gb and got 6. Not good enough
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Ian gardiner (@I_Gardiner_iow) reported from Newport, England
@ThreeUKSupport Very disappointed. No attempt has been made to deliver phone today as agreed with @DPDgroup_news. No record of attempt to deliver and drivers GPS is turned off. Depot does not answer phone. Poor service from the delivery company that you choose to use.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Thakker (@RahulThakkar777) reported
@ThreeUK it’s sad to say that I have to leave you guys and terminate my contracts as you don’t provide e-sims. We’ve bought cellular apple watches and want to use them so will have to switch to another provider. @Apple
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Simon Passmore (@simon_passmore) reported
@ThreeUKSupport Are there internet issues in Manchester? Download speed has been slow and sometimes non-existent today
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Tammy💞 (@tma_ox) reported
@ThreeUKSupport Are you actually able to do something/ help me Pete ?
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Tammy💞 (@tma_ox) reported
@ThreeUKSupport I just feel so let down by you guys. I’ve done everything that was asked. Waiting long periods of time and keeping all proof. How will you help me now please ?
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Tammy💞 (@tma_ox) reported
@toucan2 I shouldn’t have to come and Twitter to discuss my customer service issues but these days it seems to be the only thing that works @ThreeUK @ThreeUKSupport
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tony12toes (@tonytwelvetoes) reported
4g service has been bad for hours any issues? @ThreeUKSupport
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Voodoo Jay (@GearboxCloud) reported
@ThreeUKSupport Never knew that about mobile number structure. But I'm almost 100% certain they weren't actually Carphone Warehouse as they had never even heard of a OnePlus when I was wasting their time. Thank you
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STOTTINMAD (@STOTTINMAD) reported
@ThreeUKSupport are there network issues around the Durham area. It says I have 5g, but no Internet. Very odd
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Tammy💞 (@tma_ox) reported
@ThreeUK @ThreeUKSupport Complaint ref number - 31494470
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JaxWick92 (@Jaxwick92) reported
@ThreeUKSupport My brothers are having the same problem